---
description: Compare Zoho CRM vs Smile.io for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Zoho CRM vs Smile.io | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Real Estate CRM Software](/directory/767/real-estate-crm/software) > [Zoho CRM \<span\>vs\</span\> Smile.io](https://www.getapp.za.com/compare/9908/100967/zoho-crm/vs/smile-io)

# Compare Zoho CRM vs Smile.io

Canonical: https://www.getapp.za.com/compare/9908/100967/zoho-crm/vs/smile-io

> Detailed comparison between Zoho CRM and Smile.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | Smile.io |
| **Overall rating** | 4.3/5 | 4.9/5 |
| **Total Reviews** | 6974 | 67 |
| **Starting Price** | US$14,00 | US$199,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Zoho CRM

- API
- Activity Dashboard
- Activity Tracking
- Communication Management
- Customer Activity Tracking
- Customizable Templates
- Dashboard
- Email Marketing
- Gamification
- Incentive Management
- Multi-Channel Marketing
- Performance Metrics
- ROI Tracking
- Referral Tracking
- Reporting/Analytics
- Rewards Management
- Social Media Integration
- Social Promotion
- Transaction History
- eCommerce Management

### Smile.io

- API
- Activity Dashboard
- Activity Tracking
- Communication Management
- Customer Activity Tracking
- Customizable Templates
- Dashboard
- Email Marketing
- Gamification
- Incentive Management
- Multi-Channel Marketing
- Performance Metrics
- ROI Tracking
- Referral Tracking
- Reporting/Analytics
- Rewards Management
- Social Media Integration
- Social Promotion
- Transaction History
- eCommerce Management

## Links

- [View Zoho CRM Profile](https://www.getapp.za.com/software/9908/zoho-crm)
- [View Smile.io Profile](https://www.getapp.za.com/software/100967/smile-io)
- [View Original Comparison](https://www.getapp.za.com/compare/9908/100967/zoho-crm/vs/smile-io)

-----

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