Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.
Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster....

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
From newsletters to automated customer journeys—join 700,000 businesses scaling the easy way with MailerLite.

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$14.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$10.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.3 /5
(6,924)

Ease of Use

4.2/ 5

Features

4.3/ 5

Customer Service

4.1/ 5

Value for Money

4.3/ 5

Overall rating

4.7 /5
(2,130)

Ease of Use

4.6/ 5

Features

4.5/ 5

Customer Service

4.8/ 5

Value for Money

4.7/ 5

Total features 205

  • A/B Testing
  • AI Content Creation
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Asset Lifecycle Management
  • Audience Targeting
  • Automated Routing
  • Autoresponders
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Process Automation
  • Business Process Control
  • Buyer Management
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Chat/Messaging
  • Churn Management
  • Click Tracking
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Contract/License Management
  • Conversion Tracking
  • Correlation Analysis
  • Customer Activity Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Design Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Sequences
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Exception Reporting
  • Expense Tracking
  • Feedback Management
  • Field Sales Management
  • File Sharing
  • For AEC Industry
  • For Financial Institutions
  • For Healthcare
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Form Builder
  • Forms Management
  • GDPR Compliance
  • Gamification
  • Geolocation
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • HTML Editor
  • Help Desk Management
  • Image Library
  • Incentive Management
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • List Management
  • Live Chat
  • Location Tracking
  • Loyalty Program
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Mobile Optimization
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multivariate Testing
  • Negative Feedback Management
  • Newsletter Management
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Prioritization
  • Process/Workflow Automation
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Project Tracking
  • Proposal Generation
  • Prospecting Tools
  • Quota Planning
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Responsive Web Design
  • Rewards Management
  • Role-Based Permissions
  • SEO Management
  • Sales Activity Management
  • Sales Analytics
  • Sales Approval
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Planning
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Source Tracking
  • Spam Blocker
  • Statistical Analysis
  • Subscriber Management
  • Subscription Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Team Management
  • Template Management
  • Territory Management
  • Text Analysis
  • Third-Party Integration
  • Third-Party Integrations
  • Training Management
  • Transaction History
  • Trend Analysis
  • User Management
  • Visual Analytics
  • WYSIWYG Editor
  • Warranty Tracking
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Website Management
  • Website Publishing Options
  • Website Visitor Tracking
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management

Total features 90

  • A/B Testing
  • AI Content Creation
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Asset Lifecycle Management
  • Audience Targeting
  • Automated Routing
  • Autoresponders
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Process Automation
  • Business Process Control
  • Buyer Management
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Chat/Messaging
  • Churn Management
  • Click Tracking
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Contract/License Management
  • Conversion Tracking
  • Correlation Analysis
  • Customer Activity Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Design Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Sequences
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Exception Reporting
  • Expense Tracking
  • Feedback Management
  • Field Sales Management
  • File Sharing
  • For AEC Industry
  • For Financial Institutions
  • For Healthcare
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Form Builder
  • Forms Management
  • GDPR Compliance
  • Gamification
  • Geolocation
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • HTML Editor
  • Help Desk Management
  • Image Library
  • Incentive Management
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • List Management
  • Live Chat
  • Location Tracking
  • Loyalty Program
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Mobile Optimization
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multivariate Testing
  • Negative Feedback Management
  • Newsletter Management
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Prioritization
  • Process/Workflow Automation
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Project Tracking
  • Proposal Generation
  • Prospecting Tools
  • Quota Planning
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Responsive Web Design
  • Rewards Management
  • Role-Based Permissions
  • SEO Management
  • Sales Activity Management
  • Sales Analytics
  • Sales Approval
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Planning
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Source Tracking
  • Spam Blocker
  • Statistical Analysis
  • Subscriber Management
  • Subscription Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Team Management
  • Template Management
  • Territory Management
  • Text Analysis
  • Third-Party Integration
  • Third-Party Integrations
  • Training Management
  • Transaction History
  • Trend Analysis
  • User Management
  • Visual Analytics
  • WYSIWYG Editor
  • Warranty Tracking
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Website Management
  • Website Publishing Options
  • Website Visitor Tracking
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management
  • 2iNova Practice Management Software
  • 500Apps
  • ARMember
  • ActiveCampaign
  • Adobe Commerce
  • Airtable
  • Avaya Experience Platform
  • Basecamp
  • Beacon
  • Bedrock Data
  • BigCommerce
  • Bloom Intelligence
  • Bonjoro
  • Bookingmood
  • Bouncify
  • Box
  • Brave
  • BurstSMS
  • Canva
  • Carrd
  • Charitable
  • ClickFunnels
  • Convertful
  • DeBounce
  • Dealfront
  • Digioh
  • Docusign
  • DreamApply
  • Dropbox Business
  • Drupal
  • EasyStore
  • Elementor
  • Eventbrite
  • Figma
  • Fyrebox
  • GetResponse
  • Getsitecontrol
  • Ghost
  • GitHub
  • Gleam Apps
  • Gmail
  • GoTo Meeting
  • Google Ads
  • Google Analytics 360
  • Google Calendar
  • Google Docs
  • Google Drive
  • Google Forms
  • Google Sheets
  • Google Workspace
  • Gravity Forms
  • GrowSurf
  • HubSpot CRM
  • Hyperise
  • Instagram
  • Intercom
  • InvoiceBerry
  • Involve.me
  • JetFormBuilder
  • Join.Me
  • Jotform
  • Jotform Sign
  • Kickbox Email Verification
  • Kixie PowerCall
  • Klenty
  • Knowlarity
  • Kommo
  • Landingi
  • Leadpages
  • LeadsBridge
  • LearnWorlds
  • LinkedIn for Business
  • Lumeer
  • Mail Designer 365
  • MailMunch
  • MailOptin
  • Mailchimp
  • MailerCheck
  • MakePlans
  • Marketo Engage
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • MiloTree
  • Mokapen
  • MyFormData
  • NeverBounce
  • OnePageCRM
  • Operations Hub
  • OptiMonk
  • OptinMonster
  • Optingun
  • Outfunnel
  • Outgrow
  • PandaDoc
  • Paperform
  • Partnero
  • Paved
  • PayPal
  • Payhip
  • Personizely
  • Pipedrive
  • Playable
  • Poptin
  • PrestaShop
  • Privy
  • ProjectManager.com
  • Proposify
  • QuickBooks Online
  • QuickEmailVerification
  • QuoteWerks
  • Quoter
  • Relay.app
  • RingCentral Contact Center
  • SMS-Magic
  • Saasu
  • Salesflare
  • SendOwl
  • Shopify
  • SimplyCast
  • Skyvia
  • Slack
  • Squarespace
  • Stripe
  • Stripo.email
  • Sumo
  • SureTriggers
  • SurveyMonkey
  • Teamwork.com
  • Thrive Leads
  • ThriveCart
  • Tidio
  • Todoist
  • Trackify X
  • Trello
  • Twilio
  • Twitter/X
  • Unbounce
  • WooCommerce
  • WordPress
  • Wrike
  • Xero
  • Ycode
  • YouCanBook.me
  • Zapier
  • Zendesk Suite
  • Zoho Analytics
  • Zoho Assist
  • Zoho Billing
  • Zoho Books
  • Zoho CRM
  • Zoho Campaigns
  • Zoho Cliq
  • Zoho Creator
  • Zoho Desk
  • Zoho Expense
  • Zoho Forms
  • Zoho Mail
  • Zoho Meeting
  • Zoho Projects
  • Zoho SalesIQ
  • Zoho Sign
  • Zoho Social
  • Zoho Survey
  • Zoho Writer
  • Zoom Workplace
  • iQuoteXpress
  • mailparser.io
  • n8n embed
  • n8n.io
  • 2iNova Practice Management Software
  • 500Apps
  • ARMember
  • ActiveCampaign
  • Adobe Commerce
  • Airtable
  • Avaya Experience Platform
  • Basecamp
  • Beacon
  • Bedrock Data
  • BigCommerce
  • Bloom Intelligence
  • Bonjoro
  • Bookingmood
  • Bouncify
  • Box
  • Brave
  • BurstSMS
  • Canva
  • Carrd
  • Charitable
  • ClickFunnels
  • Convertful
  • DeBounce
  • Dealfront
  • Digioh
  • Docusign
  • DreamApply
  • Dropbox Business
  • Drupal
  • EasyStore
  • Elementor
  • Eventbrite
  • Figma
  • Fyrebox
  • GetResponse
  • Getsitecontrol
  • Ghost
  • GitHub
  • Gleam Apps
  • Gmail
  • GoTo Meeting
  • Google Ads
  • Google Analytics 360
  • Google Calendar
  • Google Docs
  • Google Drive
  • Google Forms
  • Google Sheets
  • Google Workspace
  • Gravity Forms
  • GrowSurf
  • HubSpot CRM
  • Hyperise
  • Instagram
  • Intercom
  • InvoiceBerry
  • Involve.me
  • JetFormBuilder
  • Join.Me
  • Jotform
  • Jotform Sign
  • Kickbox Email Verification
  • Kixie PowerCall
  • Klenty
  • Knowlarity
  • Kommo
  • Landingi
  • Leadpages
  • LeadsBridge
  • LearnWorlds
  • LinkedIn for Business
  • Lumeer
  • Mail Designer 365
  • MailMunch
  • MailOptin
  • Mailchimp
  • MailerCheck
  • MakePlans
  • Marketo Engage
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • MiloTree
  • Mokapen
  • MyFormData
  • NeverBounce
  • OnePageCRM
  • Operations Hub
  • OptiMonk
  • OptinMonster
  • Optingun
  • Outfunnel
  • Outgrow
  • PandaDoc
  • Paperform
  • Partnero
  • Paved
  • PayPal
  • Payhip
  • Personizely
  • Pipedrive
  • Playable
  • Poptin
  • PrestaShop
  • Privy
  • ProjectManager.com
  • Proposify
  • QuickBooks Online
  • QuickEmailVerification
  • QuoteWerks
  • Quoter
  • Relay.app
  • RingCentral Contact Center
  • SMS-Magic
  • Saasu
  • Salesflare
  • SendOwl
  • Shopify
  • SimplyCast
  • Skyvia
  • Slack
  • Squarespace
  • Stripe
  • Stripo.email
  • Sumo
  • SureTriggers
  • SurveyMonkey
  • Teamwork.com
  • Thrive Leads
  • ThriveCart
  • Tidio
  • Todoist
  • Trackify X
  • Trello
  • Twilio
  • Twitter/X
  • Unbounce
  • WooCommerce
  • WordPress
  • Wrike
  • Xero
  • Ycode
  • YouCanBook.me
  • Zapier
  • Zendesk Suite
  • Zoho Analytics
  • Zoho Assist
  • Zoho Billing
  • Zoho Books
  • Zoho CRM
  • Zoho Campaigns
  • Zoho Cliq
  • Zoho Creator
  • Zoho Desk
  • Zoho Expense
  • Zoho Forms
  • Zoho Mail
  • Zoho Meeting
  • Zoho Projects
  • Zoho SalesIQ
  • Zoho Sign
  • Zoho Social
  • Zoho Survey
  • Zoho Writer
  • Zoom Workplace
  • iQuoteXpress
  • mailparser.io
  • n8n embed
  • n8n.io