Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.
Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster....

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale.

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$14.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$129.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.3 /5
(6,923)

Ease of Use

4.2/ 5

Features

4.3/ 5

Customer Service

4.1/ 5

Value for Money

4.3/ 5

Overall rating

4.6 /5
(415)

Ease of Use

4.6/ 5

Features

4.3/ 5

Customer Service

4.5/ 5

Value for Money

4.6/ 5

Total features 205

  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automatic Patch Deployment
  • Automatic Scans
  • Backup and Recovery
  • Bandwidth Monitoring
  • Barcode/Ticket Scanning
  • Baseline Manager
  • Billable Items Tracking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Process Automation
  • Business Process Control
  • Buyer Management
  • CPU Monitoring
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Change Management
  • Channel Management
  • Chat/Messaging
  • Churn Management
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Contract/License Management
  • Conversion Tracking
  • Correlation Analysis
  • Credential Management
  • Customer Activity Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Deployment Management
  • Device Auto Discovery
  • Device Management
  • Document Management
  • Document Storage
  • Donor Management
  • Downtime Tracking
  • Drag & Drop
  • Drip Campaigns
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Endpoint Protection Software
  • Engagement Tracking
  • Event Logs
  • Event Triggered Actions
  • Exception Reporting
  • Expense Tracking
  • Feedback Management
  • Field Sales Management
  • File Sharing
  • File Transfer
  • For AEC Industry
  • For Financial Institutions
  • For Healthcare
  • For Insurance Industry
  • For MSPs
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Gamification
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Help Desk Management
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Incident Management
  • IT Reporting
  • Incentive Management
  • Incident Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Live Chat
  • Loyalty Program
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Marketing Calendar
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multivariate Testing
  • Negative Feedback Management
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Network Security Software
  • Network Wide Management
  • Opportunity Management
  • Patch Management
  • Patch Prioritisation
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Policy Management
  • Predictive Analytics
  • Prioritization
  • Problem Management
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Project Tracking
  • Proposal Generation
  • Prospecting Tools
  • Quota Planning
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Referral Tracking
  • Relationship Tracking
  • Release Management
  • Reminders
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Resource Allocation & Planning
  • Rewards Management
  • Role-Based Permissions
  • SSL Security
  • Sales Activity Management
  • Sales Analytics
  • Sales Approval
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Planning
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled/Automated Reports
  • Scheduling
  • Screen Sharing
  • Search Marketing
  • Search/Filter
  • Secure Data Storage
  • Security Tools
  • Segmentation
  • Self Service Portal
  • Server Monitoring
  • Service History
  • Service Level Agreement (SLA) Management
  • Service Request Management
  • Session Recording
  • Session Transfer
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Source Tracking
  • Statistical Analysis
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Text Analysis
  • Third-Party Integration
  • Third-Party Integrations
  • Threshold Alerts
  • Ticket Management
  • Time & Expense Tracking
  • Timesheet Management
  • Training Management
  • Transaction History
  • Trend Analysis
  • Troubleshooting
  • Unattended Access
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • Virtual Assistant
  • Virtual Machine Monitoring
  • Visual Analytics
  • Vulnerability Scanning
  • Warranty Tracking
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Website Visitor Tracking
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management

Total features 145

  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automatic Patch Deployment
  • Automatic Scans
  • Backup and Recovery
  • Bandwidth Monitoring
  • Barcode/Ticket Scanning
  • Baseline Manager
  • Billable Items Tracking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Process Automation
  • Business Process Control
  • Buyer Management
  • CPU Monitoring
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Change Management
  • Channel Management
  • Chat/Messaging
  • Churn Management
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Contract/License Management
  • Conversion Tracking
  • Correlation Analysis
  • Credential Management
  • Customer Activity Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Deployment Management
  • Device Auto Discovery
  • Device Management
  • Document Management
  • Document Storage
  • Donor Management
  • Downtime Tracking
  • Drag & Drop
  • Drip Campaigns
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Endpoint Protection Software
  • Engagement Tracking
  • Event Logs
  • Event Triggered Actions
  • Exception Reporting
  • Expense Tracking
  • Feedback Management
  • Field Sales Management
  • File Sharing
  • File Transfer
  • For AEC Industry
  • For Financial Institutions
  • For Healthcare
  • For Insurance Industry
  • For MSPs
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Gamification
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Help Desk Management
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Incident Management
  • IT Reporting
  • Incentive Management
  • Incident Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Live Chat
  • Loyalty Program
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Marketing Calendar
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multivariate Testing
  • Negative Feedback Management
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Network Security Software
  • Network Wide Management
  • Opportunity Management
  • Patch Management
  • Patch Prioritisation
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Policy Management
  • Predictive Analytics
  • Prioritization
  • Problem Management
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Project Tracking
  • Proposal Generation
  • Prospecting Tools
  • Quota Planning
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Referral Tracking
  • Relationship Tracking
  • Release Management
  • Reminders
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Resource Allocation & Planning
  • Rewards Management
  • Role-Based Permissions
  • SSL Security
  • Sales Activity Management
  • Sales Analytics
  • Sales Approval
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Planning
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled/Automated Reports
  • Scheduling
  • Screen Sharing
  • Search Marketing
  • Search/Filter
  • Secure Data Storage
  • Security Tools
  • Segmentation
  • Self Service Portal
  • Server Monitoring
  • Service History
  • Service Level Agreement (SLA) Management
  • Service Request Management
  • Session Recording
  • Session Transfer
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Source Tracking
  • Statistical Analysis
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Text Analysis
  • Third-Party Integration
  • Third-Party Integrations
  • Threshold Alerts
  • Ticket Management
  • Time & Expense Tracking
  • Timesheet Management
  • Training Management
  • Transaction History
  • Trend Analysis
  • Troubleshooting
  • Unattended Access
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • Virtual Assistant
  • Virtual Machine Monitoring
  • Visual Analytics
  • Vulnerability Scanning
  • Warranty Tracking
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Website Visitor Tracking
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management
  • Acronis Cyber Backup
  • ActiveCampaign
  • AnyDesk
  • Avaya Experience Platform
  • Bedrock Data
  • Bitdefender GravityZone
  • Box
  • BurstSMS
  • Chocolatey
  • Dealfront
  • Docusign
  • Domotz
  • Dropbox Business
  • Duo Security
  • Emsisoft Business Security
  • Eventbrite
  • GetResponse
  • Gmail
  • GoTo Meeting
  • Google Ads
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • IRONSCALES
  • IT Glue
  • Join.Me
  • Jotform
  • Keeper Security
  • Kixie PowerCall
  • Klenty
  • LinkedIn for Business
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Miradore
  • Ninite Pro
  • Okta
  • Operations Hub
  • PandaDoc
  • PayPal
  • Proposify
  • QuickBooks Desktop
  • QuickBooks Online
  • QuoteWerks
  • Quoter
  • RingCentral Contact Center
  • SMS-Magic
  • Saasu
  • ScalePad Lifecycle Manager
  • Shopify
  • SimplyCast
  • Skyvia
  • Slack
  • Splashtop
  • SurveyMonkey
  • TeamViewer Remote
  • Trello
  • Twilio
  • Twitter/X
  • Webroot DNS Protection
  • Xero
  • Zapier
  • Zendesk Suite
  • Zoho Analytics
  • Zoho Assist
  • Zoho Billing
  • Zoho Books
  • Zoho Campaigns
  • Zoho Cliq
  • Zoho Creator
  • Zoho Desk
  • Zoho Expense
  • Zoho Forms
  • Zoho Mail
  • Zoho Meeting
  • Zoho Projects
  • Zoho SalesIQ
  • Zoho Sign
  • Zoho Social
  • Zoho Survey
  • Zoho Writer
  • iQuoteXpress
  • mailparser.io
  • Acronis Cyber Backup
  • ActiveCampaign
  • AnyDesk
  • Avaya Experience Platform
  • Bedrock Data
  • Bitdefender GravityZone
  • Box
  • BurstSMS
  • Chocolatey
  • Dealfront
  • Docusign
  • Domotz
  • Dropbox Business
  • Duo Security
  • Emsisoft Business Security
  • Eventbrite
  • GetResponse
  • Gmail
  • GoTo Meeting
  • Google Ads
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • IRONSCALES
  • IT Glue
  • Join.Me
  • Jotform
  • Keeper Security
  • Kixie PowerCall
  • Klenty
  • LinkedIn for Business
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Miradore
  • Ninite Pro
  • Okta
  • Operations Hub
  • PandaDoc
  • PayPal
  • Proposify
  • QuickBooks Desktop
  • QuickBooks Online
  • QuoteWerks
  • Quoter
  • RingCentral Contact Center
  • SMS-Magic
  • Saasu
  • ScalePad Lifecycle Manager
  • Shopify
  • SimplyCast
  • Skyvia
  • Slack
  • Splashtop
  • SurveyMonkey
  • TeamViewer Remote
  • Trello
  • Twilio
  • Twitter/X
  • Webroot DNS Protection
  • Xero
  • Zapier
  • Zendesk Suite
  • Zoho Analytics
  • Zoho Assist
  • Zoho Billing
  • Zoho Books
  • Zoho Campaigns
  • Zoho Cliq
  • Zoho Creator
  • Zoho Desk
  • Zoho Expense
  • Zoho Forms
  • Zoho Mail
  • Zoho Meeting
  • Zoho Projects
  • Zoho SalesIQ
  • Zoho Sign
  • Zoho Social
  • Zoho Survey
  • Zoho Writer
  • iQuoteXpress
  • mailparser.io