Zoho CRM vs Agile CRM
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Overview
Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.
Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster....
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$14.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$8.99
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.2/ 5Features
4.3/ 5Customer Service
4.1/ 5Value for Money
4.3/ 5Ease of Use
4.0/ 5Features
4.1/ 5Customer Service
4.0/ 5Value for Money
4.1/ 5Features
Total features 205
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Archiving & Retention
- Asset Lifecycle Management
- Audience Targeting
- Auto-Dialer
- Automated Publishing
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Behavior Tracking
- Billing & Invoicing
- Blended Call Center
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Automation
- Business Process Control
- Buyer Management
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Specific Signature
- Catalog Management
- Channel Management
- Chat/Messaging
- Churn Management
- Click Tracking
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Competitive Analysis
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Content Library
- Content Management
- Contract/License Management
- Conversion Rate Optimization
- Conversion Tracking
- Correlation Analysis
- Customer Activity Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Management
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Security
- Data Synchronization
- Data Visualization
- Document Management
- Document Storage
- Donor Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Alerts
- Email Campaign Management
- Email Management
- Email Marketing
- Email Monitoring
- Email Response Control
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Exception Reporting
- Expense Tracking
- Feedback Management
- Field Sales Management
- File Sharing
- For AEC Industry
- For Financial Institutions
- For Healthcare
- For Insurance Industry
- For Mac Devices
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Gamification
- Geotargeting
- Goal Management
- Goal Setting/Tracking
- Graphical Data Presentation
- Help Desk Management
- IVR
- Image Library
- Inbound Call Center
- Inbox Management
- Incentive Management
- Influencer Tracking
- Interaction Tracking
- Internal Chat Integration
- Issue Management
- Keyword Filtering
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Lead Verification/Validation
- Leaderboards
- List Management
- Live Chat
- Location Tracking
- Loyalty Program
- Macros/Templated Responses
- Manual Dialer
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Meeting Management
- Milestone Tracking
- Mobile Access
- Mobile Alerts
- Mobile Coupons
- Mobile Optimization
- Modeling & Simulation
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multiple Site Management
- Multiple User Accounts
- Multivariate Testing
- Negative Feedback Management
- Notification Scheduling
- Opportunity Management
- Outbound Call Center
- Pageview Tracking
- Percent-Complete Tracking
- Performance Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Portfolio Management
- Post Scheduling
- Power Dialer
- Predictive Analytics
- Predictive Dialer
- Preview Dialer
- Prioritization
- Product Catalog
- Progress Tracking
- Progressive Dialer
- Project Management
- Project Planning/Scheduling
- Project Tracking
- Proposal Generation
- Prospecting Tools
- Queue Management
- Quota Planning
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Tasks
- Referral Tracking
- Relationship Tracking
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Management
- Response Management
- Revenue Management
- Rewards Management
- Role-Based Permissions
- Routing
- Sales Activity Management
- Sales Analytics
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Planning
- Sales Reports
- Sales Trend Analysis
- Scheduled Messaging
- Scheduling
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Portal
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Shared Inboxes
- Signature Creation
- Signature Management
- Signature Templates
- Social Listening
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Source Tracking
- Spam Blocker
- Statistical Analysis
- Sub-Task Management
- Subscriber Management
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Editing
- Task Management
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Team Assignments
- Team Management
- Template Management
- Territory Management
- Text Analysis
- Third-Party Integration
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Time Tracking
- Time on Site Tracking
- Training Management
- Transaction History
- Trend Analysis
- Usage Tracking/Analytics
- User Interaction Tracking
- User Management
- Visual Analytics
- Voice Mail
- WYSIWYG Editor
- Warranty Tracking
- Web Forms
- Web Notifications
- Web-based Deployment
- Website Analytics
- Website Integration
- Website Visitor Tracking
- Whitelisting/Blacklisting
- Widgets
- Win/Loss Analysis
- Workflow Configuration
- Workflow Management
- eCommerce Management
Total features 220
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Archiving & Retention
- Asset Lifecycle Management
- Audience Targeting
- Auto-Dialer
- Automated Publishing
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Behavior Tracking
- Billing & Invoicing
- Blended Call Center
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Automation
- Business Process Control
- Buyer Management
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Specific Signature
- Catalog Management
- Channel Management
- Chat/Messaging
- Churn Management
- Click Tracking
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Competitive Analysis
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Content Library
- Content Management
- Contract/License Management
- Conversion Rate Optimization
- Conversion Tracking
- Correlation Analysis
- Customer Activity Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Management
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Security
- Data Synchronization
- Data Visualization
- Document Management
- Document Storage
- Donor Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Alerts
- Email Campaign Management
- Email Management
- Email Marketing
- Email Monitoring
- Email Response Control
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Exception Reporting
- Expense Tracking
- Feedback Management
- Field Sales Management
- File Sharing
- For AEC Industry
- For Financial Institutions
- For Healthcare
- For Insurance Industry
- For Mac Devices
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Gamification
- Geotargeting
- Goal Management
- Goal Setting/Tracking
- Graphical Data Presentation
- Help Desk Management
- IVR
- Image Library
- Inbound Call Center
- Inbox Management
- Incentive Management
- Influencer Tracking
- Interaction Tracking
- Internal Chat Integration
- Issue Management
- Keyword Filtering
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Lead Verification/Validation
- Leaderboards
- List Management
- Live Chat
- Location Tracking
- Loyalty Program
- Macros/Templated Responses
- Manual Dialer
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Meeting Management
- Milestone Tracking
- Mobile Access
- Mobile Alerts
- Mobile Coupons
- Mobile Optimization
- Modeling & Simulation
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multiple Site Management
- Multiple User Accounts
- Multivariate Testing
- Negative Feedback Management
- Notification Scheduling
- Opportunity Management
- Outbound Call Center
- Pageview Tracking
- Percent-Complete Tracking
- Performance Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Portfolio Management
- Post Scheduling
- Power Dialer
- Predictive Analytics
- Predictive Dialer
- Preview Dialer
- Prioritization
- Product Catalog
- Progress Tracking
- Progressive Dialer
- Project Management
- Project Planning/Scheduling
- Project Tracking
- Proposal Generation
- Prospecting Tools
- Queue Management
- Quota Planning
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Tasks
- Referral Tracking
- Relationship Tracking
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Management
- Response Management
- Revenue Management
- Rewards Management
- Role-Based Permissions
- Routing
- Sales Activity Management
- Sales Analytics
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Planning
- Sales Reports
- Sales Trend Analysis
- Scheduled Messaging
- Scheduling
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Portal
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Shared Inboxes
- Signature Creation
- Signature Management
- Signature Templates
- Social Listening
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Source Tracking
- Spam Blocker
- Statistical Analysis
- Sub-Task Management
- Subscriber Management
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Editing
- Task Management
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Team Assignments
- Team Management
- Template Management
- Territory Management
- Text Analysis
- Third-Party Integration
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Time Tracking
- Time on Site Tracking
- Training Management
- Transaction History
- Trend Analysis
- Usage Tracking/Analytics
- User Interaction Tracking
- User Management
- Visual Analytics
- Voice Mail
- WYSIWYG Editor
- Warranty Tracking
- Web Forms
- Web Notifications
- Web-based Deployment
- Website Analytics
- Website Integration
- Website Visitor Tracking
- Whitelisting/Blacklisting
- Widgets
- Win/Loss Analysis
- Workflow Configuration
- Workflow Management
- eCommerce Management
Integrations
- ActiveCampaign
- Adobe Commerce
- Avaya Experience Platform
- Bedrock Data
- Box
- Braintree
- BurstSMS
- ClickDesk
- CreateForm
- Dealfront
- Docusign
- Dropbox Business
- Drupal
- Drupal Commerce
- Eventbrite
- FreshBooks
- FullContact
- GetResponse
- Gmail
- GoTo Meeting
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Drive
- Google Workspace
- Gravity Forms
- Help Scout
- HubSpot CRM
- Join.Me
- Joomla
- JoomlaLMS
- Jotform
- Kixie PowerCall
- Klenty
- Leadpages
- LinkedIn for Business
- LiveHelpNow
- Mailchimp
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Operations Hub
- PandaDoc
- PayPal
- Plivo
- Proposify
- QuickBooks Online
- QuickBooks Online Advanced
- QuoteWerks
- Quoter
- RingCentral Contact Center
- SMS-Magic
- Saasu
- SendGrid
- Shopify
- SimplyCast
- Skyvia
- Slack
- Stripe
- Stripe Billing
- SurveyMonkey
- Tidio
- Trello
- Twilio
- Twitter/X
- Unbounce
- UserVoice
- WooCommerce
- WordPress
- Wufoo
- Xero
- Zapier
- Zendesk Suite
- Zoho Analytics
- Zoho Assist
- Zoho Billing
- Zoho Books
- Zoho Campaigns
- Zoho Cliq
- Zoho Creator
- Zoho Desk
- Zoho Expense
- Zoho Forms
- Zoho Mail
- Zoho Meeting
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Social
- Zoho Survey
- Zoho Writer
- iQuoteXpress
- mailparser.io
- ActiveCampaign
- Adobe Commerce
- Avaya Experience Platform
- Bedrock Data
- Box
- Braintree
- BurstSMS
- ClickDesk
- CreateForm
- Dealfront
- Docusign
- Dropbox Business
- Drupal
- Drupal Commerce
- Eventbrite
- FreshBooks
- FullContact
- GetResponse
- Gmail
- GoTo Meeting
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Drive
- Google Workspace
- Gravity Forms
- Help Scout
- HubSpot CRM
- Join.Me
- Joomla
- JoomlaLMS
- Jotform
- Kixie PowerCall
- Klenty
- Leadpages
- LinkedIn for Business
- LiveHelpNow
- Mailchimp
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Operations Hub
- PandaDoc
- PayPal
- Plivo
- Proposify
- QuickBooks Online
- QuickBooks Online Advanced
- QuoteWerks
- Quoter
- RingCentral Contact Center
- SMS-Magic
- Saasu
- SendGrid
- Shopify
- SimplyCast
- Skyvia
- Slack
- Stripe
- Stripe Billing
- SurveyMonkey
- Tidio
- Trello
- Twilio
- Twitter/X
- Unbounce
- UserVoice
- WooCommerce
- WordPress
- Wufoo
- Xero
- Zapier
- Zendesk Suite
- Zoho Analytics
- Zoho Assist
- Zoho Billing
- Zoho Books
- Zoho Campaigns
- Zoho Cliq
- Zoho Creator
- Zoho Desk
- Zoho Expense
- Zoho Forms
- Zoho Mail
- Zoho Meeting
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Social
- Zoho Survey
- Zoho Writer
- iQuoteXpress
- mailparser.io