---
description: Compare Zoho CRM vs Totango for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Zoho CRM vs Totango | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Real Estate CRM Software](/directory/767/real-estate-crm/software) > [Zoho CRM \<span\>vs\</span\> Totango](https://www.getapp.za.com/compare/9908/90496/zoho-crm/vs/totango)

# Compare Zoho CRM vs Totango

Canonical: https://www.getapp.za.com/compare/9908/90496/zoho-crm/vs/totango

> Detailed comparison between Zoho CRM and Totango. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | Totango |
| **Overall rating** | 4.3/5 | 3.7/5 |
| **Total Reviews** | 6973 | 33 |
| **Starting Price** | US$14,00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Zoho CRM

- Alerts/Notifications
- Campaign Management
- Communication Management
- Conversion Tracking
- Customer Engagement
- Customer Journey Mapping
- Customer Segmentation
- Dashboard
- Data Visualization
- Drip Campaigns
- Feedback Management
- Lead Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Onboarding
- Predictive Analytics
- Product Catalog
- Reporting/Analytics
- Survey/Poll Management
- Template Management

### Totango

- Alerts/Notifications
- Campaign Management
- Communication Management
- Conversion Tracking
- Customer Engagement
- Customer Journey Mapping
- Customer Segmentation
- Dashboard
- Data Visualization
- Drip Campaigns
- Feedback Management
- Lead Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Onboarding
- Predictive Analytics
- Reporting/Analytics
- Survey/Poll Management
- Template Management

## Links

- [View Zoho CRM Profile](https://www.getapp.za.com/software/9908/zoho-crm)
- [View Totango Profile](https://www.getapp.za.com/software/90496/totango)
- [View Original Comparison](https://www.getapp.za.com/compare/9908/90496/zoho-crm/vs/totango)

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