Zoho CRM vs Google Workspace
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Overview
Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.
Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster....
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Google Workspace is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data
Google Workspace is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$14.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$6.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.2/ 5Features
4.3/ 5Customer Service
4.1/ 5Value for Money
4.3/ 5Ease of Use
4.6/ 5Features
4.6/ 5Customer Service
4.3/ 5Value for Money
4.6/ 5Features
Total features 205
- @mentions
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Archiving & Retention
- Asset Library
- Asset Lifecycle Management
- Asset Sharing
- Assignment Management
- Attendance Tracking
- Attendee Management
- Audio Calls
- Audio/Video Conferencing
- Audio/Video Recording
- Audit Management
- Authentication
- Autofill
- Automated Routing
- Automatic Backup
- Autoresponders
- Availability Management
- Backup and Recovery
- Booking Management
- Brainstorming
- Breakout Rooms
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Automation
- Business Process Control
- Buyer Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Conferencing
- Call Management
- Call Recording
- Call Scheduling
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Channel Management
- Charting
- Chat/Messaging
- Churn Management
- Class Scheduling
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Cloud Backup
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Communication Management
- Conferencing
- Configurable Workflow
- Contact Database
- Contact Management
- Content Library
- Content Management
- Contract/License Management
- Conversion Tracking
- Correlation Analysis
- Customer Activity Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Extraction
- Data Import/Export
- Data Security
- Data Storage Management
- Data Synchronization
- Data Tabulation
- Data Visualization
- Document Capture
- Document Generation
- Document Management
- Document Review
- Document Storage
- Document Templates
- Donor Management
- Drag & Drop
- Drip Campaigns
- Electronic Signature
- Email Management
- Email Marketing
- Email Monitoring
- Email Reminders
- Email Response Control
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Calendar
- Event Scheduling
- Event Triggered Actions
- Exception Reporting
- Expense Tracking
- Feedback Management
- Field Sales Management
- File Conversion
- File Management
- File Recovery
- File Sharing
- File Transfer
- For AEC Industry
- For Financial Institutions
- For Healthcare
- For Insurance Industry
- For Mac Devices
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Creation & Design
- Forms Management
- Formula Management
- Full Text Search
- Functions/Calculations
- Gamification
- Goal Management
- Goal Setting/Tracking
- Graphical Data Presentation
- HD Audio/Video
- Help Desk Management
- Host Controls
- Image Library
- Inbox Management
- Incentive Management
- Interaction Tracking
- Internal Chat Integration
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Live Chat
- Live Video Interview
- Loyalty Program
- Marketing Automation
- Marketing Calendar
- Meeting Management
- Meeting Notes
- Meeting Preparation Tools
- Microsoft Outlook Integration
- Mobile Access
- Mobile App
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multiple Format Support
- Multivariate Testing
- Negative Feedback Management
- Office Suite
- Offline Access
- On-Demand Recording
- Online Booking
- Opportunity Management
- Performance Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Polls/Voting
- Predictive Analytics
- Presentation Streaming
- Presentation Tools
- Prioritization
- Private Chat
- Process/Workflow Automation
- Product Catalog
- Productivity Tools
- Progress Tracking
- Project Management
- Project Tracking
- Projections
- Proposal Generation
- Prospecting Tools
- Quota Planning
- Quotes/Estimates
- ROI Tracking
- Real Time Editing
- Real Time Synchronization
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recording
- Referral Tracking
- Relationship Tracking
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Revision History
- Rewards Management
- Role-Based Permissions
- SSL Security
- Sales Activity Management
- Sales Analytics
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Planning
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Screen Sharing
- Search Marketing
- Search/Filter
- Secure Data Storage
- Segmentation
- Self Service Portal
- Service Level Agreement (SLA) Management
- Session Recording
- Shared Inboxes
- Signature Management
- Single Sign On
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Source Tracking
- Spam Blocker
- Statistical Analysis
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Assignments
- Team Calendars
- Template Management
- Templates
- Territory Management
- Text Analysis
- Text Editing
- Third-Party Integration
- Third-Party Integrations
- Time Zone Tracking
- To-Do List
- Training Management
- Transaction History
- Trend Analysis
- Two Way Audio & Video
- Two-Factor Authentication
- Two-Way Audio & Video
- Unified Communications
- User Management
- Version Control
- Video Call Recording
- Video Conferencing
- Video Layouts/Views
- Video Management
- Video Streaming
- Video Support
- Virtual Backgrounds
- Visual Analytics
- Warranty Tracking
- Web Forms
- Web-based Deployment
- Website Integration
- Website Visitor Tracking
- What-if Analysis
- Whitelisting/Blacklisting
- Widgets
- Workflow Configuration
- Workflow Management
- eCommerce Management
Total features 159
- @mentions
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Archiving & Retention
- Asset Library
- Asset Lifecycle Management
- Asset Sharing
- Assignment Management
- Attendance Tracking
- Attendee Management
- Audio Calls
- Audio/Video Conferencing
- Audio/Video Recording
- Audit Management
- Authentication
- Autofill
- Automated Routing
- Automatic Backup
- Autoresponders
- Availability Management
- Backup and Recovery
- Booking Management
- Brainstorming
- Breakout Rooms
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Automation
- Business Process Control
- Buyer Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Conferencing
- Call Management
- Call Recording
- Call Scheduling
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Channel Management
- Charting
- Chat/Messaging
- Churn Management
- Class Scheduling
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Cloud Backup
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Communication Management
- Conferencing
- Configurable Workflow
- Contact Database
- Contact Management
- Content Library
- Content Management
- Contract/License Management
- Conversion Tracking
- Correlation Analysis
- Customer Activity Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Extraction
- Data Import/Export
- Data Security
- Data Storage Management
- Data Synchronization
- Data Tabulation
- Data Visualization
- Document Capture
- Document Generation
- Document Management
- Document Review
- Document Storage
- Document Templates
- Donor Management
- Drag & Drop
- Drip Campaigns
- Electronic Signature
- Email Management
- Email Marketing
- Email Monitoring
- Email Reminders
- Email Response Control
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Calendar
- Event Scheduling
- Event Triggered Actions
- Exception Reporting
- Expense Tracking
- Feedback Management
- Field Sales Management
- File Conversion
- File Management
- File Recovery
- File Sharing
- File Transfer
- For AEC Industry
- For Financial Institutions
- For Healthcare
- For Insurance Industry
- For Mac Devices
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Creation & Design
- Forms Management
- Formula Management
- Full Text Search
- Functions/Calculations
- Gamification
- Goal Management
- Goal Setting/Tracking
- Graphical Data Presentation
- HD Audio/Video
- Help Desk Management
- Host Controls
- Image Library
- Inbox Management
- Incentive Management
- Interaction Tracking
- Internal Chat Integration
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Live Chat
- Live Video Interview
- Loyalty Program
- Marketing Automation
- Marketing Calendar
- Meeting Management
- Meeting Notes
- Meeting Preparation Tools
- Microsoft Outlook Integration
- Mobile Access
- Mobile App
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multiple Format Support
- Multivariate Testing
- Negative Feedback Management
- Office Suite
- Offline Access
- On-Demand Recording
- Online Booking
- Opportunity Management
- Performance Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Polls/Voting
- Predictive Analytics
- Presentation Streaming
- Presentation Tools
- Prioritization
- Private Chat
- Process/Workflow Automation
- Product Catalog
- Productivity Tools
- Progress Tracking
- Project Management
- Project Tracking
- Projections
- Proposal Generation
- Prospecting Tools
- Quota Planning
- Quotes/Estimates
- ROI Tracking
- Real Time Editing
- Real Time Synchronization
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recording
- Referral Tracking
- Relationship Tracking
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Revision History
- Rewards Management
- Role-Based Permissions
- SSL Security
- Sales Activity Management
- Sales Analytics
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Planning
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Screen Sharing
- Search Marketing
- Search/Filter
- Secure Data Storage
- Segmentation
- Self Service Portal
- Service Level Agreement (SLA) Management
- Session Recording
- Shared Inboxes
- Signature Management
- Single Sign On
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Source Tracking
- Spam Blocker
- Statistical Analysis
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Assignments
- Team Calendars
- Template Management
- Templates
- Territory Management
- Text Analysis
- Text Editing
- Third-Party Integration
- Third-Party Integrations
- Time Zone Tracking
- To-Do List
- Training Management
- Transaction History
- Trend Analysis
- Two Way Audio & Video
- Two-Factor Authentication
- Two-Way Audio & Video
- Unified Communications
- User Management
- Version Control
- Video Call Recording
- Video Conferencing
- Video Layouts/Views
- Video Management
- Video Streaming
- Video Support
- Virtual Backgrounds
- Visual Analytics
- Warranty Tracking
- Web Forms
- Web-based Deployment
- Website Integration
- Website Visitor Tracking
- What-if Analysis
- Whitelisting/Blacklisting
- Widgets
- Workflow Configuration
- Workflow Management
- eCommerce Management
Integrations
- 2iNova Practice Management Software
- AODocs Document Management
- ActiveCampaign
- Adobe Workfront
- Asana
- Avaya Experience Platform
- Bedrock Data
- Box
- BurstSMS
- Canva
- Confluence
- Dealfront
- Docusign
- Dropbox Business
- Eventbrite
- Figma
- GetResponse
- Gmail
- GoTo Meeting
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Drive
- Google Workspace
- HubSpot CRM
- IFTTT
- Join.Me
- Jotform
- Kixie PowerCall
- Klenty
- Knowlarity
- LinkedIn for Business
- Loom
- Lucidchart
- Mailchimp
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Miro
- Operations Hub
- PagerDuty
- PandaDoc
- PayPal
- Proposify
- QuickBooks Online
- QuoteWerks
- Quoter
- RingCentral Contact Center
- SMS-Magic
- Saasu
- Shopify
- Signeasy
- SimplyCast
- Skyvia
- Slack
- SurveyMonkey
- Tableau
- Trello
- Twilio
- Twitter/X
- Xero
- Zapier
- Zendesk Suite
- Zoho Analytics
- Zoho Assist
- Zoho Billing
- Zoho Books
- Zoho Campaigns
- Zoho Cliq
- Zoho Creator
- Zoho Desk
- Zoho Expense
- Zoho Forms
- Zoho Mail
- Zoho Meeting
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Social
- Zoho Survey
- Zoho Writer
- iQuoteXpress
- mailparser.io
- 2iNova Practice Management Software
- AODocs Document Management
- ActiveCampaign
- Adobe Workfront
- Asana
- Avaya Experience Platform
- Bedrock Data
- Box
- BurstSMS
- Canva
- Confluence
- Dealfront
- Docusign
- Dropbox Business
- Eventbrite
- Figma
- GetResponse
- Gmail
- GoTo Meeting
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Drive
- Google Workspace
- HubSpot CRM
- IFTTT
- Join.Me
- Jotform
- Kixie PowerCall
- Klenty
- Knowlarity
- LinkedIn for Business
- Loom
- Lucidchart
- Mailchimp
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Miro
- Operations Hub
- PagerDuty
- PandaDoc
- PayPal
- Proposify
- QuickBooks Online
- QuoteWerks
- Quoter
- RingCentral Contact Center
- SMS-Magic
- Saasu
- Shopify
- Signeasy
- SimplyCast
- Skyvia
- Slack
- SurveyMonkey
- Tableau
- Trello
- Twilio
- Twitter/X
- Xero
- Zapier
- Zendesk Suite
- Zoho Analytics
- Zoho Assist
- Zoho Billing
- Zoho Books
- Zoho Campaigns
- Zoho Cliq
- Zoho Creator
- Zoho Desk
- Zoho Expense
- Zoho Forms
- Zoho Mail
- Zoho Meeting
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Social
- Zoho Survey
- Zoho Writer
- iQuoteXpress
- mailparser.io