Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.
Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster....

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Customer.io is a customer engagement platform for sending automated emails, push notifications, SMS, in-app messages, and more to engage and retain your audience.
Customer.io is a customer engagement platform for sending automated emails, push notifications, SMS, in-app messages, and more to engage and retain...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$14.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$100.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.3 /5
(6,924)

Ease of Use

4.2/ 5

Features

4.3/ 5

Customer Service

4.1/ 5

Value for Money

4.3/ 5

Overall rating

4.7 /5
(81)

Ease of Use

4.4/ 5

Features

4.4/ 5

Customer Service

4.6/ 5

Value for Money

4.3/ 5

Total features 205

  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • App Notifications
  • Appointment Management
  • Appointment Scheduling
  • Asset Lifecycle Management
  • Automated Routing
  • Autoresponders
  • Behavior Tracking
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Process Automation
  • Business Process Control
  • Buyer Management
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Chat/Messaging
  • Churn Management
  • Click Tracking
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Library
  • Content Management
  • Contract/License Management
  • Conversion Tracking
  • Correlation Analysis
  • Customer Activity Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Connectors
  • Data Import/Export
  • Data Integration
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Exception Reporting
  • Expense Tracking
  • Feedback Management
  • Field Sales Management
  • File Sharing
  • For AEC Industry
  • For Financial Institutions
  • For Healthcare
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • GDPR Compliance
  • Gamification
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • HTML Editor
  • Help Desk Management
  • Image Library
  • Incentive Management
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • List Management
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Marketing Calendar
  • Meeting Management
  • Mobile Access
  • Mobile Optimization
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multiple Data Sources
  • Multivariate Testing
  • Negative Feedback Management
  • Notification Editor
  • Notification Scheduling
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Preview Functionality
  • Prioritization
  • Process/Workflow Automation
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Project Tracking
  • Proposal Generation
  • Prospecting Tools
  • Push Notifications
  • Quota Planning
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • Role-Based Permissions
  • SMS Marketing
  • SMS Messaging
  • SMS Notifications
  • Sales Activity Management
  • Sales Analytics
  • Sales Approval
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Planning
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search Marketing
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Source Tracking
  • Statistical Analysis
  • Subscriber Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Text Analysis
  • Third-Party Integration
  • Third-Party Integrations
  • Training Management
  • Transaction History
  • Trend Analysis
  • User Management
  • Visual Analytics
  • Visual Workflow Management
  • WYSIWYG Editor
  • Warranty Tracking
  • Web Forms
  • Web Notifications
  • Web-based Deployment
  • Website Integration
  • Website Visitor Tracking
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management

Total features 94

  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • App Notifications
  • Appointment Management
  • Appointment Scheduling
  • Asset Lifecycle Management
  • Automated Routing
  • Autoresponders
  • Behavior Tracking
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Process Automation
  • Business Process Control
  • Buyer Management
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Chat/Messaging
  • Churn Management
  • Click Tracking
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Library
  • Content Management
  • Contract/License Management
  • Conversion Tracking
  • Correlation Analysis
  • Customer Activity Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Connectors
  • Data Import/Export
  • Data Integration
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Exception Reporting
  • Expense Tracking
  • Feedback Management
  • Field Sales Management
  • File Sharing
  • For AEC Industry
  • For Financial Institutions
  • For Healthcare
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • GDPR Compliance
  • Gamification
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • HTML Editor
  • Help Desk Management
  • Image Library
  • Incentive Management
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • List Management
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Marketing Calendar
  • Meeting Management
  • Mobile Access
  • Mobile Optimization
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multiple Data Sources
  • Multivariate Testing
  • Negative Feedback Management
  • Notification Editor
  • Notification Scheduling
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Preview Functionality
  • Prioritization
  • Process/Workflow Automation
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Project Tracking
  • Proposal Generation
  • Prospecting Tools
  • Push Notifications
  • Quota Planning
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • Role-Based Permissions
  • SMS Marketing
  • SMS Messaging
  • SMS Notifications
  • Sales Activity Management
  • Sales Analytics
  • Sales Approval
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Planning
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search Marketing
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Source Tracking
  • Statistical Analysis
  • Subscriber Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Text Analysis
  • Third-Party Integration
  • Third-Party Integrations
  • Training Management
  • Transaction History
  • Trend Analysis
  • User Management
  • Visual Analytics
  • Visual Workflow Management
  • WYSIWYG Editor
  • Warranty Tracking
  • Web Forms
  • Web Notifications
  • Web-based Deployment
  • Website Integration
  • Website Visitor Tracking
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management
  • 2iNova Practice Management Software
  • AWS Lambda
  • ActiveCampaign
  • Acuity Scheduling
  • AdRoll
  • Aha!
  • Airtable
  • Amazon Polly
  • Amazon Redshift
  • Amazon S3
  • Amplitude
  • Appcues
  • AppsFlyer
  • Asana
  • AtomX Live Chat
  • Attribution
  • Avaya Experience Platform
  • Azure Blob Storage
  • Basecamp
  • Bedrock Data
  • Bitbucket
  • Bizzabo
  • Box
  • Branch
  • Buffer
  • BurstSMS
  • Calendly
  • Census
  • Chameleon
  • Chargebee
  • Clearbit
  • ClickFunnels
  • Close
  • Contactually
  • Cratejoy
  • Crowdcast
  • Dasheroo
  • Dealfront
  • Digioh
  • Docusign
  • Drift
  • Dropbox Business
  • Emailable
  • Eventbrite
  • Faraday
  • GetResponse
  • Gist
  • GitHub
  • GitLab
  • Gmail
  • GoTo Meeting
  • Google Ads
  • Google Analytics 360
  • Google Calendar
  • Google Contacts
  • Google Drive
  • Google Forms
  • Google Sheets
  • Google Tag Manager 360
  • Google Workspace
  • Gravity Forms
  • GrowSurf
  • Harvest
  • Hello Bar
  • Help Scout
  • Hightouch
  • HubSpot CRM
  • Hull
  • Inkit
  • InnerTrends
  • Intercom
  • Jira
  • Join.Me
  • Jotform
  • Kajabi
  • Kixie PowerCall
  • Klenty
  • Knowlarity
  • LeadSync
  • LeadsBridge
  • LiftIgniter
  • LinkedIn for Business
  • Litmus
  • Livestorm
  • LoyaltyLion
  • Mailchimp
  • Mailgun
  • Mailjet
  • Make
  • ManyChat
  • Matomo
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft SQL Server
  • Mixpanel
  • Mobile Text Alerts
  • MySQL
  • Netlify
  • NeverBounce
  • NiftyImages
  • Nimble
  • Northpass
  • Nosto
  • OneSignal
  • Online Auction System
  • Operations Hub
  • OptinMonster
  • PandaDoc
  • Panoply
  • PayPal
  • Pinterest
  • Pipedrive
  • Podia
  • Poplar
  • Poptin
  • PostgreSQL
  • Productboard
  • Proposify
  • Qualaroo
  • QuickBooks Online
  • Quokka
  • QuoteWerks
  • Quoter
  • Recharge
  • Recurly
  • RightMessage
  • RingCentral Contact Center
  • RudderStack
  • SMS-Magic
  • STITCH
  • Saasu
  • SatisMeter
  • Segment
  • Shopify
  • SimplyCast
  • Sinch MessageMedia
  • Singular
  • Skyvia
  • Slack
  • Snowflake
  • Snowplow BDP
  • SparkPost
  • Stitch
  • Stripe
  • SugarCRM
  • SupportBee
  • SurveyMonkey
  • Survicate
  • TeleSign Platform
  • Trello
  • Trustpilot
  • Twilio
  • Twitter/X
  • Unbounce
  • UserVoice
  • WPForms
  • WhatsApp
  • Wistia
  • WooCommerce
  • WordPress
  • Xero
  • YouCanBook.me
  • Zapier
  • Zendesk Suite
  • Zoho Analytics
  • Zoho Assist
  • Zoho Billing
  • Zoho Books
  • Zoho CRM
  • Zoho Campaigns
  • Zoho Cliq
  • Zoho Creator
  • Zoho Desk
  • Zoho Expense
  • Zoho Forms
  • Zoho Mail
  • Zoho Meeting
  • Zoho Projects
  • Zoho SalesIQ
  • Zoho Sign
  • Zoho Social
  • Zoho Survey
  • Zoho Writer
  • authorize.net
  • iQuoteXpress
  • mParticle
  • mailfloss
  • mailparser.io
  • n8n.io
  • 2iNova Practice Management Software
  • AWS Lambda
  • ActiveCampaign
  • Acuity Scheduling
  • AdRoll
  • Aha!
  • Airtable
  • Amazon Polly
  • Amazon Redshift
  • Amazon S3
  • Amplitude
  • Appcues
  • AppsFlyer
  • Asana
  • AtomX Live Chat
  • Attribution
  • Avaya Experience Platform
  • Azure Blob Storage
  • Basecamp
  • Bedrock Data
  • Bitbucket
  • Bizzabo
  • Box
  • Branch
  • Buffer
  • BurstSMS
  • Calendly
  • Census
  • Chameleon
  • Chargebee
  • Clearbit
  • ClickFunnels
  • Close
  • Contactually
  • Cratejoy
  • Crowdcast
  • Dasheroo
  • Dealfront
  • Digioh
  • Docusign
  • Drift
  • Dropbox Business
  • Emailable
  • Eventbrite
  • Faraday
  • GetResponse
  • Gist
  • GitHub
  • GitLab
  • Gmail
  • GoTo Meeting
  • Google Ads
  • Google Analytics 360
  • Google Calendar
  • Google Contacts
  • Google Drive
  • Google Forms
  • Google Sheets
  • Google Tag Manager 360
  • Google Workspace
  • Gravity Forms
  • GrowSurf
  • Harvest
  • Hello Bar
  • Help Scout
  • Hightouch
  • HubSpot CRM
  • Hull
  • Inkit
  • InnerTrends
  • Intercom
  • Jira
  • Join.Me
  • Jotform
  • Kajabi
  • Kixie PowerCall
  • Klenty
  • Knowlarity
  • LeadSync
  • LeadsBridge
  • LiftIgniter
  • LinkedIn for Business
  • Litmus
  • Livestorm
  • LoyaltyLion
  • Mailchimp
  • Mailgun
  • Mailjet
  • Make
  • ManyChat
  • Matomo
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft SQL Server
  • Mixpanel
  • Mobile Text Alerts
  • MySQL
  • Netlify
  • NeverBounce
  • NiftyImages
  • Nimble
  • Northpass
  • Nosto
  • OneSignal
  • Online Auction System
  • Operations Hub
  • OptinMonster
  • PandaDoc
  • Panoply
  • PayPal
  • Pinterest
  • Pipedrive
  • Podia
  • Poplar
  • Poptin
  • PostgreSQL
  • Productboard
  • Proposify
  • Qualaroo
  • QuickBooks Online
  • Quokka
  • QuoteWerks
  • Quoter
  • Recharge
  • Recurly
  • RightMessage
  • RingCentral Contact Center
  • RudderStack
  • SMS-Magic
  • STITCH
  • Saasu
  • SatisMeter
  • Segment
  • Shopify
  • SimplyCast
  • Sinch MessageMedia
  • Singular
  • Skyvia
  • Slack
  • Snowflake
  • Snowplow BDP
  • SparkPost
  • Stitch
  • Stripe
  • SugarCRM
  • SupportBee
  • SurveyMonkey
  • Survicate
  • TeleSign Platform
  • Trello
  • Trustpilot
  • Twilio
  • Twitter/X
  • Unbounce
  • UserVoice
  • WPForms
  • WhatsApp
  • Wistia
  • WooCommerce
  • WordPress
  • Xero
  • YouCanBook.me
  • Zapier
  • Zendesk Suite
  • Zoho Analytics
  • Zoho Assist
  • Zoho Billing
  • Zoho Books
  • Zoho CRM
  • Zoho Campaigns
  • Zoho Cliq
  • Zoho Creator
  • Zoho Desk
  • Zoho Expense
  • Zoho Forms
  • Zoho Mail
  • Zoho Meeting
  • Zoho Projects
  • Zoho SalesIQ
  • Zoho Sign
  • Zoho Social
  • Zoho Survey
  • Zoho Writer
  • authorize.net
  • iQuoteXpress
  • mParticle
  • mailfloss
  • mailparser.io
  • n8n.io