---
description: Compare Pipeliner CRM vs Shape for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Pipeliner CRM vs Shape | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Contact Management Software](/directory/337/contact-management/software) > [Pipeliner CRM \<span\>vs\</span\> Shape](https://www.getapp.za.com/compare/9929/115787/pipeliner/vs/shape)

# Compare Pipeliner CRM vs Shape

Canonical: https://www.getapp.za.com/compare/9929/115787/pipeliner/vs/shape

> Detailed comparison between Pipeliner CRM and Shape. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Pipeliner CRM | Shape |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 216 | 44 |
| **Starting Price** | US$65,00 | US$119,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Pipeliner CRM

- API
- Activity Tracking
- Batch Processing
- Calendar/Reminder System
- Client Management
- Commission Management
- Contract/License Management
- Customizable Reports
- Dashboard
- Deal Management
- Email Management
- Lead Capture
- Lead Management
- Live Chat
- Product Catalog
- Proposal Generation
- Referral Tracking
- Reminders
- Segmentation
- Web-based Deployment

### Shape

- API
- Activity Tracking
- Batch Processing
- Calendar/Reminder System
- Client Management
- Commission Management
- Contract/License Management
- Customizable Reports
- Dashboard
- Deal Management
- Email Management
- Lead Capture
- Lead Management
- Live Chat
- Product Catalog
- Proposal Generation
- Referral Tracking
- Reminders
- Segmentation
- Web-based Deployment

## Links

- [View Pipeliner CRM Profile](https://www.getapp.za.com/software/9929/pipeliner)
- [View Shape Profile](https://www.getapp.za.com/software/115787/shape)
- [View Original Comparison](https://www.getapp.za.com/compare/9929/115787/pipeliner/vs/shape)

-----

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