Jira vs yellow.ai
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Overview
Jira is the leading issue and project tracking software for agile teams. It helps plan, track, and release world-class software by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize team performance.
Jira is the leading issue and project tracking software for agile teams. It helps plan, track, and release world-class software by breaking down big...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.
Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$7.53/month
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.1/ 5Features
4.4/ 5Customer Service
4.2/ 5Value for Money
4.3/ 5Ease of Use
4.4/ 5Features
4.2/ 5Customer Service
4.4/ 5Value for Money
4.3/ 5Features
Total features 163
- 360 Degree Feedback
- @mentions
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Agile Methodologies
- Alerts/Notifications
- Application Management
- Approval Process Control
- Approval Workflow
- Assignment Management
- Audit Trail
- Autoresponders
- Backlog Management
- Bar Chart
- Benchmarking
- Budgeting/Forecasting
- Bug Tracking
- Bug/Issue Capture
- Build Log
- Business Process Automation
- CRM
- Calendar Management
- Campaign Management
- Campaign Scheduling
- Canned Responses
- Capacity Management
- Change Management
- Charting
- Chat/Messaging
- Chatbot
- Churn Management
- Cloud Computing
- Code-free Development
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Communication Management
- Compatibility Testing
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Content Creation
- Content Management
- Contextual Guidance
- Continuous Delivery
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Dashboard
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Connectors
- Data Import/Export
- Data Modeling
- Data Visualization
- Debugging
- Deployment Management
- Document Management
- Drag & Drop
- Due Date Tracking
- Email Management
- Email Tracking
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Recognition Software
- Employee Reward Programs
- Employee Scheduling
- Engagement Tracking
- Feedback Management
- File Sharing
- For Developers
- For IT Project Management
- For Sales/Marketing
- Forecasting
- Forms Automation
- Forms Management
- Gamification
- Gantt/Timeline View
- Geotargeting
- Goal Management
- Goal Setting/Tracking
- Graphical User Interface
- Idea Collection
- Idea Management
- Integrated Development Environment
- Intent Recognition
- Inventory Management
- Issue Management
- Issue Scheduling
- Issue Tracking
- Iteration Management
- Kanban Board
- Lead Capture
- Live Chat
- Log Collection
- Marketing Automation
- Marketing Calendar
- Media Planning
- Milestone Tracking
- Mobile Access
- Mobile Development
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Multiple Projects
- Natural Language Processing
- Negative Feedback Management
- Online Time Clock
- Percent-Complete Tracking
- Personalization
- Planning Tools
- Portfolio Management
- Pre-Configured Bot
- Predictive Analytics
- Prioritization
- Private Dashboards
- Proactive Chat
- Process Change Tracking
- Process Modeling & Designing
- Product Data Management
- Product Lifecycle Management
- Product Roadmapping
- Productivity Tools
- Progress Tracking
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Scheduling
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Public Dashboards
- Pulse Surveys
- Purchasing & Receiving
- Quality Assurance
- Question Library
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Recurring Issues
- Recurring Tasks
- Release Management
- Release Planning
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Requirements Review
- Resource Management
- Resource Scheduling
- Risk Management
- Roadmapping
- Rules-Based Workflow
- Screen Sharing
- Search/Filter
- Sentiment Analysis
- Single Page View
- Social Media Integration
- Software Development
- Source Control
- Speech Recognition
- Speech Synthesis
- Spend Management
- Sprint Planning
- Stakeholder Defined Attributes
- Status Tracking
- Sub-Task Management
- Supports Scrum
- Surveys & Feedback
- Tagging
- Task Editing
- Task Management
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Team Management
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Time Tracking
- Timeline Management
- Timesheet Management
- Traceability
- Traditional Methodologies
- Training Management
- Transcripts/Chat History
- Transfers/Routing
- Utilization Reporting
- Vacation/Leave Tracking
- Vendor Management
- Version Control
- Visual Analytics
- Visual Workflow Management
- Visualization
- Web App Development
- Web/Mobile App Development
- Widgets
- Workflow Configuration
- Workflow Management
Total features 76
- 360 Degree Feedback
- @mentions
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Agile Methodologies
- Alerts/Notifications
- Application Management
- Approval Process Control
- Approval Workflow
- Assignment Management
- Audit Trail
- Autoresponders
- Backlog Management
- Bar Chart
- Benchmarking
- Budgeting/Forecasting
- Bug Tracking
- Bug/Issue Capture
- Build Log
- Business Process Automation
- CRM
- Calendar Management
- Campaign Management
- Campaign Scheduling
- Canned Responses
- Capacity Management
- Change Management
- Charting
- Chat/Messaging
- Chatbot
- Churn Management
- Cloud Computing
- Code-free Development
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Communication Management
- Compatibility Testing
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Content Creation
- Content Management
- Contextual Guidance
- Continuous Delivery
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Dashboard
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Connectors
- Data Import/Export
- Data Modeling
- Data Visualization
- Debugging
- Deployment Management
- Document Management
- Drag & Drop
- Due Date Tracking
- Email Management
- Email Tracking
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Recognition Software
- Employee Reward Programs
- Employee Scheduling
- Engagement Tracking
- Feedback Management
- File Sharing
- For Developers
- For IT Project Management
- For Sales/Marketing
- Forecasting
- Forms Automation
- Forms Management
- Gamification
- Gantt/Timeline View
- Geotargeting
- Goal Management
- Goal Setting/Tracking
- Graphical User Interface
- Idea Collection
- Idea Management
- Integrated Development Environment
- Intent Recognition
- Inventory Management
- Issue Management
- Issue Scheduling
- Issue Tracking
- Iteration Management
- Kanban Board
- Lead Capture
- Live Chat
- Log Collection
- Marketing Automation
- Marketing Calendar
- Media Planning
- Milestone Tracking
- Mobile Access
- Mobile Development
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Multiple Projects
- Natural Language Processing
- Negative Feedback Management
- Online Time Clock
- Percent-Complete Tracking
- Personalization
- Planning Tools
- Portfolio Management
- Pre-Configured Bot
- Predictive Analytics
- Prioritization
- Private Dashboards
- Proactive Chat
- Process Change Tracking
- Process Modeling & Designing
- Product Data Management
- Product Lifecycle Management
- Product Roadmapping
- Productivity Tools
- Progress Tracking
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Scheduling
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Public Dashboards
- Pulse Surveys
- Purchasing & Receiving
- Quality Assurance
- Question Library
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Recurring Issues
- Recurring Tasks
- Release Management
- Release Planning
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Requirements Review
- Resource Management
- Resource Scheduling
- Risk Management
- Roadmapping
- Rules-Based Workflow
- Screen Sharing
- Search/Filter
- Sentiment Analysis
- Single Page View
- Social Media Integration
- Software Development
- Source Control
- Speech Recognition
- Speech Synthesis
- Spend Management
- Sprint Planning
- Stakeholder Defined Attributes
- Status Tracking
- Sub-Task Management
- Supports Scrum
- Surveys & Feedback
- Tagging
- Task Editing
- Task Management
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Team Management
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Time Tracking
- Timeline Management
- Timesheet Management
- Traceability
- Traditional Methodologies
- Training Management
- Transcripts/Chat History
- Transfers/Routing
- Utilization Reporting
- Vacation/Leave Tracking
- Vendor Management
- Version Control
- Visual Analytics
- Visual Workflow Management
- Visualization
- Web App Development
- Web/Mobile App Development
- Widgets
- Workflow Configuration
- Workflow Management
Integrations
- Azure DevOps Server
- Balsamiq
- BigPicture
- Bitbucket
- Confluence
- ConnectWise PSA
- Didit
- Dovico
- EazyBI Cloud
- Get Satisfaction
- GitHub
- Gliffy
- Google Chat
- Google Drive
- Harvest
- Hubstaff
- JIRA Service Management
- JUST: Access
- JXL
- Jira
- Lucidchart
- Meta for Business
- Microsoft 365
- Microsoft Azure
- Microsoft OneNote
- Microsoft Outlook
- Microsoft Power BI Connector for Jira
- Microsoft SharePoint
- Microsoft Teams
- OKR Board for Jira & Confluence
- OpsGenie
- PassMan
- SAP Business One
- SAP SuccessFactors HXM Suite
- Salesforce Sales Cloud
- Scroll Viewport
- Slack
- Structure
- Telegram
- Tempo Timesheets
- Time in Status for Jira Cloud
- Trello
- ValueOps
- Weekdone
- Zendesk Suite
- Zephyr Enterprise
- Zephyr Scale
- draw.io
- Azure DevOps Server
- Balsamiq
- BigPicture
- Bitbucket
- Confluence
- ConnectWise PSA
- Didit
- Dovico
- EazyBI Cloud
- Get Satisfaction
- GitHub
- Gliffy
- Google Chat
- Google Drive
- Harvest
- Hubstaff
- JIRA Service Management
- JUST: Access
- JXL
- Jira
- Lucidchart
- Meta for Business
- Microsoft 365
- Microsoft Azure
- Microsoft OneNote
- Microsoft Outlook
- Microsoft Power BI Connector for Jira
- Microsoft SharePoint
- Microsoft Teams
- OKR Board for Jira & Confluence
- OpsGenie
- PassMan
- SAP Business One
- SAP SuccessFactors HXM Suite
- Salesforce Sales Cloud
- Scroll Viewport
- Slack
- Structure
- Telegram
- Tempo Timesheets
- Time in Status for Jira Cloud
- Trello
- ValueOps
- Weekdone
- Zendesk Suite
- Zephyr Enterprise
- Zephyr Scale
- draw.io
