---
description: Compare ServiceM8 vs ServiceBox for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ServiceM8 vs ServiceBox | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Equipment Maintenance Software](/directory/853/equipment-maintenance/software) > [ServiceM8 \<span\>vs\</span\> ServiceBox](https://www.getapp.za.com/compare/9983/100380/servicem8/vs/servicebox)

# Compare ServiceM8 vs ServiceBox

Canonical: https://www.getapp.za.com/compare/9983/100380/servicem8/vs/servicebox

> Detailed comparison between ServiceM8 and ServiceBox. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ServiceM8 | ServiceBox |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 311 | 168 |
| **Starting Price** | A$0,00 | US$35,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### ServiceM8

- API
- Accounting
- Activity Tracking
- Asset Tracking
- Checklists
- Contract/License Management
- Customer Database
- Customizable Reports
- Dispatch Management
- Employee Scheduling
- Job Tracking
- Mobile Alerts
- Real-Time Data
- Real-Time Reporting
- Reminders
- Scheduling
- Service History
- Status Tracking
- Timesheet Management
- Work Order Creation

### ServiceBox

- API
- Accounting
- Activity Tracking
- Asset Tracking
- Checklists
- Contract/License Management
- Customer Database
- Customizable Reports
- Dispatch Management
- Employee Scheduling
- Job Tracking
- Mobile Alerts
- Real-Time Data
- Real-Time Reporting
- Reminders
- Scheduling
- Service History
- Status Tracking
- Timesheet Management
- Work Order Creation

## Links

- [View ServiceM8 Profile](https://www.getapp.za.com/software/9983/servicem8)
- [View ServiceBox Profile](https://www.getapp.za.com/software/100380/servicebox)
- [View Original Comparison](https://www.getapp.za.com/compare/9983/100380/servicem8/vs/servicebox)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare ServiceM8 vs ServiceBox | GetApp South Africa 2026","description":"Compare ServiceM8 vs ServiceBox for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/9983/100380/servicem8/vs/servicebox","about":[{"@id":"https://www.getapp.za.com/software/9983/servicem8#software"},{"@id":"https://www.getapp.za.com/software/100380/servicebox#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/9983/100380/servicem8/vs/servicebox#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.za.com/compare/9983/100380/servicem8/vs/servicebox#webpage","publisher":{"@id":"https://www.getapp.za.com/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.getapp.za.com/#website"}},{"name":"ServiceM8","description":"Job Management\n• Manage jobs from start to finish\n• Access all client &amp; job details in the field\n• Ensure job quality &amp; consistency with built-in checklists\n• Capture electronic signatures\n \nCommunication\n• Connect your office, field staff &amp; clients\n• Email &amp; text clients directly from the app\n• Save time with email &amp; text templates\n• Send On-the-Way text messages to clients\n• Automate booking confirmations, reminders &amp; follow-ups to clients\n \nScheduling\n• View your schedule &amp; job info, anywhere\n• See a real-time map view of staff &amp; job locations\n• Dispatch urgent jobs, instantly\n• Receive push notifications about schedule changes\n• Get ‘next-job’ reminders to help stay on schedule\n \nQuoting &amp; Invoicing\n• Create professional PDF quotes &amp; invoices on site\n• Email or text quotes &amp; invoices to clients from the app\n• Clients can view quotes &amp; pay invoices online\n \nMobile &amp; Online Payments\n• Take card payments on site, through the app\n• Send online invoices via email &amp; SMS, supporting card payment\n \nDigital Forms &amp; Assets\n• Complete digital reports, procedures &amp; certificates on site, through the app\n• Create custom forms for your business &amp; industry\n• Catalogue client assets &amp; view their service history\n \nJob History\n• Access a full history of work done for every client\n• Attach notes, photos, videos, emails &amp; messages to jobs\n• Automatic back-up &amp; secure cloud storage\n \nAccounting Integrations\n• Connect to Xero, MYOB or QuickBooks Online\n• Sync invoices &amp; payments from ServiceM8\n• Streamline invoicing, payments &amp; accounting\n \nCarPlay\n• See your schedule, call clients &amp; navigate to jobs directly from your vehicle’s CarPlay screen\n \nAdd-ons\n• Extend ServiceM8’s functionality with a range of add-ons\n \nPricing\n• A range of monthly plans to suit your business &amp; requirements\n• Plans bundle jobs, SMSs &amp; add-ons into a single monthly price\n• No contracts, setup fees, or ‘per-user’ fees.\n• Unlimited users &amp; storage\n• 14-day free trial — create an account at www.servicem8.com \n \nSupport\n• Free, 24/7 email &amp; chat support\n• Self-serve Help Centre with articles &amp; videos\n• Global network of ServiceM8 Partners offering setup services","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/41db4fbe-eb81-4cdc-b24c-11c74cf25e4c.png","url":"https://www.getapp.za.com/software/9983/servicem8","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/9983/servicem8#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":311},"offers":{"price":"0","@type":"Offer","priceCurrency":"AUD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"ServiceBox","description":"ServiceBox manages the end-to-end business process for the commercial service contractor. The web based software connects the office and the field techs, manage customer relationships, keep track of job sites, create quotes, work orders, scheduling, invoicing, payments, inventory, ongoing maintenance, recurring work, timesheets, and more.  ServiceBox integrates with QuickBooks Online, QuickBooks Desktop, and Sage 50.\n\nKey features include custom status, customization, to-dos, notes, pictures on site, GPS, custom pricing, and more. It assists with job management and customer management. It keeps track of job contracts and interactions with customers. Users can find all notes, quotes, work orders, invoices in a centralized location. It enables businesses to create quotes for customers and keep track of where they are by configuring ServiceBox with customer status.  In the calculation section, users can generate quotes with custom pricing categories and offer discounts.  \n\nUsers can create new work orders for specific customer and job site combinations, assign multiple technicians to the work order, notify them of any changes to their schedule, and more. Technicians can check in and out of the job, send an en route notification, enter in time and materials, expenses, job notes, checklists and take pictures at the job site.  Note can be applied to equipment or to the job site itself.  Once the job is completed it immediately notifies the office staff so they can process billing. It offers a schedule feature to assign techs to jobs and make it easy for them to see the jobs for the day.\n\nIt lets users manage the costs in the work order itself or generate a report to see how all jobs are profitable. Businesses can generate invoices based on quotes or for time and materials jobs, send a payment link to a customer and allow them to take payments from anywhere.  It manages new invoices, payments, and timesheet data. It can schedule work orders automatically, view inventory items remotely, keep track of multiple locations and pull items out at the job. The tool also helps generate reports that help manage the day-to-day work.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0ebd09b6-4ba0-4ce7-8769-94b0afe4c703.png","url":"https://www.getapp.za.com/software/100380/servicebox","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/100380/servicebox#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":168},"offers":{"price":"35","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Equipment Maintenance Software","position":2,"item":"/directory/853/equipment-maintenance/software","@type":"ListItem"},{"name":"ServiceM8 vs ServiceBox","position":3,"item":"https://www.getapp.za.com/compare/9983/100380/servicem8/vs/servicebox","@type":"ListItem"}],"@id":"https://www.getapp.za.com/compare/9983/100380/servicem8/vs/servicebox#breadcrumblist"}]}
</script>