Free Customer Satisfaction Software
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Here's our list of apps for Customer Satisfaction Software. Filters help you narrow down the results to find exactly what you’re looking for.
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212 Software options
Zoho CRM Plus is a unified customer experience platform that brings your sales, marketing, and customer service teams together on a single interface; centralizes customer and company data; and improves overall customer satisfaction. Key features include customer surveys, website live chat and chat b
Read more about Zoho CRM Plus
Make everyone feel like #1. Typeform is an online form builder that makes people feel heard. By making the forms interactive and well-designed, users are more likely to respond with complete, thoughtful answers, which means better data for you.
Read more about Typeform
Zendesk is the leading help desk software built for better customer experiences. Improve your CSAT scores by supporting your customers on any channel: text SMS, web, mobile app, phone, email, social media.
Read more about Zendesk Suite
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Read more about Freshdesk
Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.
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Trusted by over 10 million users, Jotform's form builder is the easy way to create and publish online forms from any device.
Read more about Jotform
LiveAgent is a help desk and customer experience management software. It helps businesses manage customer interactions from a unified platform. LiveAgent is a leader in delivering personalized experiences and exceeding customer expectations.
Start with a 30-day free trial, no credit card required.
Read more about LiveAgent
A customer review management tool that brings businesses and consumers together through reviews.
Read more about Trustpilot
Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way.
Read more about Intercom
Sogolytics is an experience management software that enables the creation of employee engagement surveys, customer satisfaction surveys, and online polls.
The platform offers all-encompassing enterprise feedback management, which helps organizations collect, analyze, and take action on data.
Read more about Sogolytics
Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.
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Userlike is a unique software for live chat and customer messaging that allows businesses to win and nurture customers through website chat and messaging-apps like WhatsApp, Facebook Messenger, Telegram, Instagram, E-mail, Threema and SMS.
Read more about Userlike
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools
Read more about Freshservice
For organizations around the globe, NICE provides customer experience (CX) solutions that increase customer satisfaction, boost operational efficiency, and strengthen brand value.
Read more about CXone Mpower
Happy, successful customers are the lifeblood of any business. Hotjar is all the tools and data you need to truly understand your users’ feelings and behavior. Join one million websites deeply understanding their users with Hotjar.
Read more about Hotjar
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface
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Zoho Survey is an online survey and questionnaire creation software, scalable to suit your specific needs. Learn more at https://www.zoho.com/survey/
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monday CRM is the best customer satisfaction software to manage your customers' info and satisfaction. Digitize your forms and turn responses into workflows with monday.com's no-code platform. Quickly create forms, and embed them anywhere or share a link to get customer feedback instantly.
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Swell helps you grow your business by putting your reputation to work. When you look as good online as you do in person, new customers will come your way. With more reviews and better engagement, you’ll be found online, rank higher in searches, get more web traffic, and of course, more customers.
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Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers
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The Alchemer Platform is the ideal solution for teams, departments, or for an entire organization looking to close the feedback loop with their customers and employees.
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Online customer satisfaction survey software, including CSAT, Net Promoter Score & Customer Effort Score.
Read more about Nicereply
Grade.us is the review management software that helps marketers, agencies, SEOs and enterprises get great reviews on the important review sites with email and text drip campaigns. It monitors reviews across websites, and amplify the best reviews on website and social media channels.
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Pointerpro is a software platform that allows you to create online assessments that automatically generate personalized reports. Integrate with all your favorite tools via Zapier or Webhooks.
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Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.
Read more about XM for Customer Experience