Here's our list of apps for Customer Communications Management Software. Filters help you narrow down the results to find exactly what you’re looking for.

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Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media Read more about LiveAgent
100% free CRM, collaboration and communication tool suite
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
Real-time customer communications management software
WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more. Read more about WhatsApp
Cloud-based mobile and desktop messaging app for all devices
Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service Read more about Telegram
Cloud-based help desk platform
Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. Read more about Zoho Desk
Live chat and customer messaging for businesses of all sizes
Userlike is live chat software for website and mobile messaging support. Help your customers via a chat window on your site or your customers' favorite messaging app such as WhatsApp, Facebook and more. Read more about Userlike
Live chat with agent apps for iOS & Android
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more Read more about JivoChat
Enterprise-Grade SMS Text Messaging Platform with SMS API
TrueDialog is an enterprise-grade SMS texting solution built for big business, made easy for small business. Mass Texting & 2-Way dialog at scale. Extensive features at half the price of competitors. SMS integrations with Salesforce, MS Dynamics, Oracle, Marketo, Hubspot, others. Robust SMS API. Read more about TrueDialog
Integrated suite of transportation management solutions
IT Curves is an integrated software suite that helps transport service providers manage dispatching, fleet tracking, billing, and call center operations. Customers can view scheduled trips and fare estimates, access ETAs, send instructions to drivers, leave tips, and select preferred vehicle type. Read more about IT Curves
Communications platform as a service (CPaaS)
Comapi is a cloud-based omnichannel communications solution which allows users to send, receive, and reply to emails, text messages, web chats, Twitter and Facebook messages, in-app messages, and more. Read more about Comapi
Payment processing and communication engagement solution
Everyware is a web-based solution designed to help businesses and consumers manage processes related to two-way text messaging, appointment scheduling, payment reminders, and more to drive customer engagement and facilitate communication. Read more about Everyware
Customer communication platform for local businesses
Bizooy is a customer communication platform designed to help local businesses in healthcare, pest control, retail, real estate, and other sectors manage client reviews. It helps managers streamline data-driven decision-making processes and improve search rankings across Facebook, Google, and Yelp. Read more about Bizooy