---
description: See our list of the best rated Customer Communications Management Software. GetApp provides South African business users information on software reviews, prices and features for a tailored software solution.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Communications Management Software - Prices & Reviews | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](https://www.getapp.za.com/directory/1139/customer-communications-management/software)

# Customer Communications Management Software

Canonical: https://www.getapp.za.com/directory/1139/customer-communications-management/software

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## Products

1. [Bitrix24](https://www.getapp.za.com/software/90602/bitrix24) — 4.2/5 (1008 reviews) — Cloud \& on-premises workspace for all business sizes
2. [WhatsApp](https://www.getapp.za.com/software/2035411/whatsapp) — 4.7/5 (16485 reviews) — Real-time customer communications management software
3. [Telegram](https://www.getapp.za.com/software/114023/telegram) — 4.7/5 (6440 reviews) — Cloud-based mobile and desktop messaging app for all devices
4. [Zendesk Suite](https://www.getapp.za.com/software/9448/zendesk) — 4.4/5 (4114 reviews) — AI powered customer service across all channels
5. [Viber](https://www.getapp.za.com/software/2049588/viber) — 4.4/5 (4064 reviews) — Mobile messaging platform
6. [Freshdesk](https://www.getapp.za.com/software/10317/freshdesk) — 4.5/5 (3494 reviews) — Cloud-based AI help desk for teams of all sizes
7. [Pipedrive](https://www.getapp.za.com/software/90507/pipedrive) — 4.5/5 (3064 reviews) — Cloud-based CRM solution for salespeople
8. [Zoho Desk](https://www.getapp.za.com/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
9. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
10. [Keap](https://www.getapp.za.com/software/90372/infusionsoft) — 4.1/5 (1299 reviews) — An all-in-one CRM, sales and marketing automation solution
11. [Text Request](https://www.getapp.za.com/software/2051851/text-request) — 4.6/5 (1193 reviews) — Ignite customer engagement
12. [Fin](https://www.getapp.za.com/software/2082142/fin) — 4.5/5 (1153 reviews) — Perfect customer experiences made possible with Fin
13. [Salesforce Service Cloud](https://www.getapp.za.com/software/91754/salesforce) — 4.5/5 (832 reviews) — AI powered customer service management platform
14. [Bigin by Zoho CRM](https://www.getapp.za.com/software/142099/bigin-by-zoho-crm) — 4.7/5 (745 reviews) — The easiest small business CRM, now enhanced with AI.
15. [Weave](https://www.getapp.za.com/software/121867/weave) — 4.4/5 (708 reviews) — Customer communication and appointment scheduling solution
16. [HoneyBook](https://www.getapp.za.com/software/108739/honeybook) — 4.7/5 (694 reviews) — Client management for freelancers \& SMBs
17. [GoTo Connect](https://www.getapp.za.com/software/103797/GoTo-Connect) — 4.5/5 (671 reviews) — The first-ever truly unified voice and video solution.
18. [Lime Connect](https://www.getapp.za.com/software/90636/userlike-live-chat) — 4.6/5 (649 reviews) — Live chat and customer messaging for businesses of all sizes
19. [Tidio](https://www.getapp.za.com/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
20. [NiCE CXone](https://www.getapp.za.com/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Cloud-based contact center software
21. [Thryv](https://www.getapp.za.com/software/113901/thryv) — 4.2/5 (538 reviews) — AI-powered software built for small business growth.
22. [Podium](https://www.getapp.za.com/software/109297/podium) — 4.2/5 (526 reviews) — Cloud-based AI platform for local business growth
23. [FieldPulse](https://www.getapp.za.com/software/105687/fieldpulse) — 4.6/5 (507 reviews) — Cloud-based field service management software
24. [Five9](https://www.getapp.za.com/software/91276/five9) — 4.2/5 (487 reviews) — Cloud contact and call center software
25. [Zenvia Customer Cloud](https://www.getapp.za.com/software/2055061/zenvia-conversion) — 4.1/5 (359 reviews) — Cloud omnichannel CX platform for SMBs and enterprise

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## Related Categories

- [Conversational Marketing Platforms](https://www.getapp.za.com/directory/1659/conversational-marketing-platform/software)
- [Contact Centre Software](https://www.getapp.za.com/directory/593/contact-center/software)
- [Customer Support Software](https://www.getapp.za.com/directory/562/customer-support/software)
- [Customer Experience Software](https://www.getapp.za.com/directory/601/customer-experience/software)
- [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software)

## Links

- [View on GetApp](https://www.getapp.za.com/directory/1139/customer-communications-management/software)
- [All Categories](https://www.getapp.za.com/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/1139/customer-communications-management/software> |
| de-AT | <https://www.getapp.at/directory/1139/customer-communications-management/software> |
| en | <https://www.getapp.com/customer-management-software/customer-communications-management/> |
| en-AE | <https://www.getapp.ae/directory/1139/customer-communications-management/software> |
| en-AU | <https://www.getapp.com.au/directory/1139/customer-communications-management/software> |
| en-CA | <https://www.getapp.ca/directory/1139/customer-communications-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/1139/customer-communications-management/software> |
| en-IE | <https://www.getapp.ie/directory/1139/customer-communications-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1139/customer-communications-management/software> |
| en-SG | <https://www.getapp.sg/directory/1139/customer-communications-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/1139/customer-communications-management/software> |
| es | <https://www.getapp.es/directory/1139/customer-communications-management/software> |
| es-CL | <https://www.getapp.cl/directory/1139/customer-communications-management/software> |
| es-CO | <https://www.getapp.com.co/directory/1139/customer-communications-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/1139/customer-communications-management/software> |
| fr | <https://www.getapp.fr/directory/1139/customer-communications-management/software> |
| fr-BE | <https://fr.getapp.be/directory/1139/customer-communications-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/1139/customer-communications-management/software> |
| nl | <https://www.getapp.nl/directory/1139/customer-communications-management/software> |
| nl-BE | <https://www.getapp.be/directory/1139/customer-communications-management/software> |
| pt | <https://www.getapp.com.br/directory/1139/customer-communications-management/software> |
| pt-PT | <https://www.getapp.pt/directory/1139/customer-communications-management/software> |

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