---
description: See our list of the best rated Customer Communications Management Software. GetApp provides South African business users information on software reviews, prices and features for a tailored software solution.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Communications Management Software - Prices & Reviews | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](https://www.getapp.za.com/directory/1139/customer-communications-management/software)

# Customer Communications Management Software

Canonical: https://www.getapp.za.com/directory/1139/customer-communications-management/software

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## Products

1. [Bitrix24](https://www.getapp.za.com/software/90602/bitrix24) — 4.2/5 (1003 reviews) — Cloud \& on-premises workspace for all business sizes
2. [Freshdesk](https://www.getapp.za.com/software/10317/freshdesk) — 4.5/5 (3473 reviews) — Cloud-based AI help desk for teams of all sizes
3. [Qiscus](https://www.getapp.za.com/software/2059385/qiscus) — 4.4/5 (7 reviews) — Cloud-based customer communications management solution
4. [WhatsApp](https://www.getapp.za.com/software/2035411/whatsapp) — 4.7/5 (16462 reviews) — Real-time customer communications management software
5. [Telegram](https://www.getapp.za.com/software/114023/telegram) — 4.7/5 (6436 reviews) — Cloud-based mobile and desktop messaging app for all devices
6. [Zendesk Suite](https://www.getapp.za.com/software/9448/zendesk) — 4.4/5 (4090 reviews) — AI powered customer service across all channels
7. [Viber](https://www.getapp.za.com/software/2049588/viber) — 4.4/5 (4063 reviews) — Mobile messaging platform
8. [Pipedrive](https://www.getapp.za.com/software/90507/pipedrive) — 4.5/5 (3060 reviews) — Cloud-based CRM solution for salespeople
9. [Zoho Desk](https://www.getapp.za.com/software/10036/zoho-desk) — 4.5/5 (2215 reviews) — Cloud-based help desk for all business sizes
10. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1788 reviews) — Cloud-based customer service platform for all sizes
11. [Keap](https://www.getapp.za.com/software/90372/infusionsoft) — 4.1/5 (1298 reviews) — An all-in-one CRM, sales and marketing automation solution
12. [Text Request](https://www.getapp.za.com/software/2051851/text-request) — 4.6/5 (1193 reviews) — Ignite customer engagement
13. [Bigin by Zoho CRM](https://www.getapp.za.com/software/142099/bigin-by-zoho-crm) — 4.7/5 (744 reviews) — The easiest small business CRM, now enhanced with AI.
14. [HoneyBook](https://www.getapp.za.com/software/108739/honeybook) — 4.7/5 (688 reviews) — Client management for freelancers \& SMBs
15. [Weave](https://www.getapp.za.com/software/121867/weave) — 4.3/5 (673 reviews) — Customer communication and appointment scheduling solution
16. [Lime Connect](https://www.getapp.za.com/software/90636/userlike-live-chat) — 4.6/5 (648 reviews) — Live chat and customer messaging for businesses of all sizes
17. [Tidio](https://www.getapp.za.com/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
18. [NiCE CXone](https://www.getapp.za.com/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
19. [Thryv](https://www.getapp.za.com/software/113901/thryv) — 4.2/5 (537 reviews) — AI-powered software built for small business growth.
20. [Podium](https://www.getapp.za.com/software/109297/podium) — 4.2/5 (526 reviews) — Cloud-based AI platform for local business growth
21. [FieldPulse](https://www.getapp.za.com/software/105687/fieldpulse) — 4.6/5 (495 reviews) — Cloud-based field service management software
22. [Zenvia Customer Cloud](https://www.getapp.za.com/software/2055061/sirena) — 4.1/5 (359 reviews) — Cloud omnichannel CX platform for SMBs and enterprise
23. [Smartsupp](https://www.getapp.za.com/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings
24. [Broadly](https://www.getapp.za.com/software/110573/broadly) — 4.8/5 (336 reviews) — Online review \& reputation management for small businesses
25. [ZoomInfo Sales](https://www.getapp.za.com/software/174487/zoominfo) — 4.1/5 (322 reviews) — Lead generation and buyer intent data for B2B organizations

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## Related Categories

- [Customer Experience Software](https://www.getapp.za.com/directory/601/customer-experience/software)
- [Conversational Marketing Platforms](https://www.getapp.za.com/directory/1659/conversational-marketing-platform/software)
- [Customer Service Software](https://www.getapp.za.com/directory/231/customer-service/software)
- [Chatbot Software](https://www.getapp.za.com/directory/2795/chatbot/software)
- [Customer Engagement Software](https://www.getapp.za.com/directory/650/customer-engagement/software)

## Links

- [View on GetApp](https://www.getapp.za.com/directory/1139/customer-communications-management/software)
- [All Categories](https://www.getapp.za.com/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/1139/customer-communications-management/software> |
| de-AT | <https://www.getapp.at/directory/1139/customer-communications-management/software> |
| en | <https://www.getapp.com/customer-management-software/customer-communications-management/> |
| en-AE | <https://www.getapp.ae/directory/1139/customer-communications-management/software> |
| en-AU | <https://www.getapp.com.au/directory/1139/customer-communications-management/software> |
| en-CA | <https://www.getapp.ca/directory/1139/customer-communications-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/1139/customer-communications-management/software> |
| en-IE | <https://www.getapp.ie/directory/1139/customer-communications-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1139/customer-communications-management/software> |
| en-SG | <https://www.getapp.sg/directory/1139/customer-communications-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/1139/customer-communications-management/software> |
| es | <https://www.getapp.es/directory/1139/customer-communications-management/software> |
| es-CL | <https://www.getapp.cl/directory/1139/customer-communications-management/software> |
| es-CO | <https://www.getapp.com.co/directory/1139/customer-communications-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/1139/customer-communications-management/software> |
| fr | <https://www.getapp.fr/directory/1139/customer-communications-management/software> |
| fr-BE | <https://fr.getapp.be/directory/1139/customer-communications-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/1139/customer-communications-management/software> |
| nl | <https://www.getapp.nl/directory/1139/customer-communications-management/software> |
| nl-BE | <https://www.getapp.be/directory/1139/customer-communications-management/software> |
| pt | <https://www.getapp.com.br/directory/1139/customer-communications-management/software> |
| pt-PT | <https://www.getapp.pt/directory/1139/customer-communications-management/software> |

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