Point of Sale (POS) software are digital tools that facilitate transactions, calculate tax due, generate receipts, and promote products during the checkout process —be it physical, virtual, or a combination of the two. POS systems consist of on-site technology like touchscreen terminals with interactive displays, self-service kiosks, mPOS devices, or web widgets for online checkout. Retailers place linked devices like electronic cash registers, card readers, and barcode scanners across their stores to encourage impulse buying, track sales data, facilitate online order collection, address product queries, make user-specific recommendations, and comply with EMV and PCI rules. In restaurants, they enable diners to select from the menu and pay for their meals as soon as they arrive. Hoteliers can use them to streamline orders for room service, car rentals, concierge services, dry cleaning, etc. eCommerce websites might deploy them to micro-market items and influence buyer behaviour early on in the sales funnel. Modern-day POS systems can help automate transactions, reduce staff onboarding costs, enable ‘endless aisle’ services, promote brand identity, link with inventory control software to optimise supply, and pinpoint opportunities to upsell, downsell, or cross-sell. POS software that are purpose-built for retail usually facilitate barcode and ticket scanning, real-time inventory management, order management, payment processing, and customer management. Point of Sale tools are versatile, but many cater to specific industry sectors, such as Retail POS Systems, Pub ePOS Systems, Restaurant POS Software, or Online Ordering Systems. Whatever the field of application, these tools have much in common with software such as Inventory Management Software.
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