---
description: Discover the most popular Free Customer Service Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Customer Service Software Applications and Tools | GetApp
---

Breadcrumb: [Home](/) > [Free Customer Service Software](https://www.getapp.za.com/directory/231/customer-service/software)

# Customer Service Software

Canonical: https://www.getapp.za.com/directory/231/customer-service/software

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Next: [Next page](https://www.getapp.za.com/directory/231/customer-service/pricing/free/software?page=2)

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## Products

1. [Vision Helpdesk](https://www.getapp.za.com/software/90728/vision-helpdesk) — 4.6/5 (48 reviews) — Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
2. [Zoho Desk](https://www.getapp.za.com/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
3. [Freshdesk](https://www.getapp.za.com/software/10317/freshdesk) — 4.5/5 (3409 reviews) — Online helpdesk system and customer service software
4. [Bitrix24](https://www.getapp.za.com/software/90602/bitrix24) — 4.2/5 (984 reviews) — All in one business management workspace
5. [JIRA Service Management](https://www.getapp.za.com/software/91811/jira-service-management) — 4.5/5 (763 reviews) — IT service platform for unified support
6. [Salesforce Sales Cloud](https://www.getapp.za.com/software/90378/salesforce) — 4.4/5 (18768 reviews) — Cloud-based CRM and sales automation software
7. [Webex Suite](https://www.getapp.za.com/software/10375/webex) — 4.4/5 (7396 reviews) — One app for everything. And everyone.
8. [Dynamics 365](https://www.getapp.za.com/software/90844/dynamics-365) — 4.4/5 (5811 reviews) — ERP and CRM applications from Microsoft
9. [Zendesk Suite](https://www.getapp.za.com/software/9448/zendesk) — 4.4/5 (4072 reviews) — AI powered customer service across all channels
10. [ScreenConnect](https://www.getapp.za.com/software/102389/connectwise-control) — 4.7/5 (1895 reviews) — Remote meeting platform for resolving customers' queries
11. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1754 reviews) — Multichannel Help Desk Solution with Powerful AI Features
12. [LiveChat](https://www.getapp.za.com/software/8385/livechat) — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
13. [Odoo](https://www.getapp.za.com/software/102445/odoo) — 4.2/5 (1294 reviews) — All-in-one open-source business software
14. [Intercom](https://www.getapp.za.com/software/91379/intercom) — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
15. [Act\!](https://www.getapp.za.com/software/91203/act) — 3.9/5 (857 reviews) — More than CRM - Your total relationship solution.
16. [Salesforce Service Cloud](https://www.getapp.za.com/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — AI powered customer service management platform
17. [Apptivo](https://www.getapp.za.com/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
18. [Lime Connect](https://www.getapp.za.com/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Live chat and customer messaging for businesses of all sizes
19. [Tidio](https://www.getapp.za.com/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
20. [CXone Mpower](https://www.getapp.za.com/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
21. [SolarWinds Service Desk](https://www.getapp.za.com/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
22. [Agile CRM](https://www.getapp.za.com/software/102073/agile-crm) — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses
23. [Spotler CRM](https://www.getapp.za.com/software/20468/really-simple-systems-cloud-crm) — 4.4/5 (453 reviews) — The Powerful CRM for Growing Teams
24. [SugarCRM](https://www.getapp.za.com/software/8270/sugarcrm) — 3.8/5 (410 reviews) — Cloud-based customer relationship management (CRM) platform
25. [FixMe.IT](https://www.getapp.za.com/software/2336/fixme-it) — 4.8/5 (389 reviews) — Remote Support Software That Always Works

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## Related Categories

- [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software)
- [Customer Engagement Software](https://www.getapp.za.com/directory/650/customer-engagement/software)
- [Customer Communications Management Software](https://www.getapp.za.com/directory/1139/customer-communications-management/software)
- [Knowledge Base Software](https://www.getapp.za.com/directory/2823/knowledge-base/software)
- [Help Desk Software](https://www.getapp.za.com/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.za.com/directory/231/customer-service/software)
- [All Categories](https://www.getapp.za.com/directory)

-----

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