---
description: See our list of the best rated Help Desk Software. GetApp provides South African business users information on software reviews, prices and features for a tailored software solution.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Help Desk Software - Prices & Reviews | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](https://www.getapp.za.com/directory/287/help-desk-ticketing/software)

# Help Desk Software

Canonical: https://www.getapp.za.com/directory/287/help-desk-ticketing/software

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Next: [Next page](https://www.getapp.za.com/directory/287/help-desk-ticketing/software?page=2)

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## Products

1. [OneDesk](https://www.getapp.za.com/software/10202/onedesk) — 4.3/5 (12 reviews) — Helpdesk \& Project Management Software - in one application
2. [Zoho Desk](https://www.getapp.za.com/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
3. [Freshservice](https://www.getapp.za.com/software/91351/freshservice) — 4.6/5 (803 reviews) — A complete IT service management (ITSM) tool for business
4. [Mint Service Desk](https://www.getapp.za.com/software/117895/mint-service-desk) — 4.8/5 (23 reviews) — IT service desk and asset management solution
5. [Remote Monitoring and Management](https://www.getapp.za.com/software/102017/atera) — 4.5/5 (461 reviews) — Cloud-based IT management platform for MSPs
6. [Freshdesk](https://www.getapp.za.com/software/10317/freshdesk) — 4.5/5 (3487 reviews) — Cloud-based AI help desk for teams of all sizes
7. [Vision Helpdesk](https://www.getapp.za.com/software/90728/vision-helpdesk) — 4.6/5 (49 reviews) — Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
8. [InvGate Service Management](https://www.getapp.za.com/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
9. [TeamViewer ONE](https://www.getapp.za.com/software/90948/teamviewer) — 4.6/5 (11642 reviews) — Proactive IT management with AI-powered automation
10. [Connecteam](https://www.getapp.za.com/software/105401/connecteam) — 4.6/5 (5318 reviews) — Enhance employee management with the only all-in-one app
11. [Zendesk Suite](https://www.getapp.za.com/software/9448/zendesk) — 4.4/5 (4094 reviews) — AI powered customer service across all channels
12. [NetSuite](https://www.getapp.za.com/software/9137/netsuite) — 4.2/5 (2080 reviews) — AI-powered cloud-based business management suite
13. [BeyondTrust Remote Support](https://www.getapp.za.com/software/113939/bomgar) — 4.6/5 (2011 reviews) — Secure remote access software
14. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
15. [LiveChat](https://www.getapp.za.com/software/8385/livechat) — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
16. [Appy Pie](https://www.getapp.za.com/software/91597/appy-pie) — 4.6/5 (1394 reviews) — Cloud-based no-code AI app builder for all businesses
17. [Odoo](https://www.getapp.za.com/software/102445/odoo) — 4.2/5 (1334 reviews) — All-in-one open-source business software
18. [Bitrix24](https://www.getapp.za.com/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
19. [EngageBay CRM](https://www.getapp.za.com/software/113999/engagebay-marketing) — 4.6/5 (912 reviews) — Integrated sales \& marketing software for growing teams
20. [TeamSupport](https://www.getapp.za.com/software/8670/teamsupport) — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
21. [Salesforce Service Cloud](https://www.getapp.za.com/software/91754/salesforce) — 4.5/5 (832 reviews) — AI powered customer service management platform
22. [JIRA Service Management](https://www.getapp.za.com/software/91811/jira-service-management) — 4.5/5 (779 reviews) — IT service platform for unified support
23. [ISL Light](https://www.getapp.za.com/software/114883/isl-light) — 4.7/5 (779 reviews) — Remote support software \& unattended remote access
24. [Apptivo](https://www.getapp.za.com/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
25. [Tidio](https://www.getapp.za.com/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features

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## Related Categories

- [Customer Service Software](https://www.getapp.za.com/directory/231/customer-service/software)
- [Knowledge Base Software](https://www.getapp.za.com/directory/2823/knowledge-base/software)
- [Customer Support Software](https://www.getapp.za.com/directory/562/customer-support/software)
- [Customer Communications Management Software](https://www.getapp.za.com/directory/1139/customer-communications-management/software)
- [Chatbot Software](https://www.getapp.za.com/directory/2795/chatbot/software)

## Links

- [View on GetApp](https://www.getapp.za.com/directory/287/help-desk-ticketing/software)
- [All Categories](https://www.getapp.za.com/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/287/help-desk-ticketing/software> |
| de-AT | <https://www.getapp.at/directory/287/help-desk-ticketing/software> |
| en | <https://www.getapp.com/customer-service-support-software/help-desk/> |
| en-AE | <https://www.getapp.ae/directory/287/help-desk-ticketing/software> |
| en-AU | <https://www.getapp.com.au/directory/287/help-desk-ticketing/software> |
| en-CA | <https://www.getapp.ca/directory/287/help-desk-ticketing/software> |
| en-GB | <https://www.getapp.co.uk/directory/287/help-desk-ticketing/software> |
| en-IE | <https://www.getapp.ie/directory/287/help-desk-ticketing/software> |
| en-NZ | <https://www.getapp.co.nz/directory/287/help-desk-ticketing/software> |
| en-SG | <https://www.getapp.sg/directory/287/help-desk-ticketing/software> |
| en-ZA | <https://www.getapp.za.com/directory/287/help-desk-ticketing/software> |
| es | <https://www.getapp.es/directory/287/help-desk-ticketing/software> |
| es-CL | <https://www.getapp.cl/directory/287/help-desk-ticketing/software> |
| es-CO | <https://www.getapp.com.co/directory/287/help-desk-ticketing/software> |
| es-MX | <https://www.getapp.com.mx/directory/287/help-desk-ticketing/software> |
| fr | <https://www.getapp.fr/directory/287/help-desk-ticketing/software> |
| fr-BE | <https://fr.getapp.be/directory/287/help-desk-ticketing/software> |
| fr-CA | <https://fr.getapp.ca/directory/287/help-desk-ticketing/software> |
| nl | <https://www.getapp.nl/directory/287/help-desk-ticketing/software> |
| nl-BE | <https://www.getapp.be/directory/287/help-desk-ticketing/software> |
| pt | <https://www.getapp.com.br/directory/287/help-desk-ticketing/software> |
| pt-PT | <https://www.getapp.pt/directory/287/help-desk-ticketing/software> |

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