Here's our list of apps for IVR Software. Filters help you narrow down the results to find exactly what you’re looking for.

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100% free CRM, collaboration and communication tool suite
Bitrix24 #1 FREE business phone system and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number rental. Used by over 4 million businesses worldwide! Read more about Bitrix24
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation Read more about Genesys Cloud
Omnichannel contact center management
The IVR drag&drop designer allows you to create several IVR projects, from complex to simple, for example to route calls to proper departments or to provide 24/7 self service applications. Read more about XCALLY
Cloud-based call center management software
Call Center Studio is a cloud-based software that provides businesses with tools to manage and handle customers’ queries on a centralized platform. Key features include reporting, voicemail management, call recording, IVR, database administration, workflow configuration, KPI monitoring, and more. Read more about Call Center Studio
Unified communications & transactional emails
Routee, powered by AMD Telecom, provides Web and API Communication as a Service solutions, so as to expand and simplify communication capabilities between people, applications, corporations, and technology. Organizations are able to utilize forms of messaging, voice, and verification. Read more about ROUTEE
Omni-channel customer communication and engagement
Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more. Read more about Infobip
Service-first CRM company that builds support & sales tools
Zendesk offers a fully integrated call center built right into its support platform. Agents can handle calls in the same workspace as all other channels. This cloud based support platform gives them full context on customer history to help resolve the most complex and urgent issues faster. Read more about Zendesk
The world's leading cloud-based contact center software.
Easily configure your multi-level IVR to ensure that each caller is directed to the right agent, team or department. Read more about Talkdesk
The first-ever truly unified voice and video solution.
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone. Read more about GoToConnect
Cloud Contact Center Software
NICE inContact CXone Interactive Voice Response software system (IVRS) is voice self-service that accelerates resolution, improves routing and cuts costs with automation. It leverages natural speech to collect caller information and determine optimal handling for an improved customer experience. Read more about NICE inContact
Cloud contact and call center software
Five9 IVR helps your customers solve problems faster, allowing your teams to focus on higher-value interactions, and boosting your customer satisfaction scores. Read more about Five9
Business Phone and IP telephony system
VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities. Read more about VoIP.ms
Cloud Based phone system for sales, support & growing teams
CallHippo is a Cloud Based IVR Solution that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup Read more about CallHippo
Voice and messaging for your web and mobile applications
Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows programmers to easily integrate various communication methods and to use existing web development skills and codes to solve communication problems. Read more about Twilio
Cloud-based call center software for sales and support teams
This feature improves the quality of services provided by your call center. It automise workflows, allowing you to manage your call center’s more efficiently. Read more about CloudTalk
The Collaborative Contact Center solution from the industry
RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools Read more about RingCentral Contact Center
Ultra-reliable, easily-automated calling & texting for sales
Better sales, made simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting. Supercharge your CRM into an automated sales machine with an intelligent autodialer, seamless CRM integration, and Enterprise Contact Center. Read more about Kixie PowerCall
Power dialer & outbound sales acceleration software for SMBs
PhoneBurner's Power Dialing platform helps inside sales teams reach 447% more contacts, increase live answers, manage/track leads, and streamline workflows. Read more about PhoneBurner
Enterprise cloud communications platform
Easily build your an IVR menu that interacts with callers, gathers information, and routes calls to the most appropriate people within your team. Read more about MessageBird
The #1 scheduling and invoicing tool for field service pros
Workiz is the only field service management and communication platform for small-medium on-demand businesses in North America, built by and for field service professionals Read more about Workiz
Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET
Virtual phone system for business sales and customer support
Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more Read more about Toky
Cloud Contact Center Software with Embedded AI
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
All-in-One CRM Software Solution
InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface Read more about InfoFlo
100% cloud phone for startups and SMBs
Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step. Read more about RingOver
A cloud-based business phone service
FluentStream provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal, and seamless integrations. Read more about FluentStream
Cloud Contact Center & Inside Sales Software for Salesforce
Intelligent IVR dynamically routes incoming voice communications and Salesforce digital channels based on anything known about a customer Read more about Vonage Contact Center
The Only All-in-One Call Tracking & Contact Center Solution
CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform. Read more about CallTrackingMetrics
Omni-channel cloud contact center
Connect First software provides contact center solutions for inbound/ outbound calls, IVR customer engagement, and call centers. Read more about Connect First
Cloud Call Center Solutions
Easily build simple or complex dynamic call workflows with 3CLogic friendly drag-and-drop IVR builder. Leverage data from any CRM or customer service management platform to enable catered call routing to the agent best suited to assist customers. Read more about 3CLogic
Happy Agents. Happy Customers.
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences. Read more about Sharpen
Turn mobile phones into a cloud business phone system / PBX.
Spoke Phone turns mobile phones into your business phone system / PBX. You get comprehensive PBX/phone system features and more, in a simple to use app on you and your mobile phones. Ideal for companies from 3 to 1000 employees with mobile and remote workers. You won't need desk phones anymore! Read more about Spoke Phone
Communication management system for contact centers
Easy creation of IVR's and Chatbots with wolkvox that allows to combine components, functionalities and artificial intelligence to develop in Diagram Studio, you can configure routing engines in an agile and simple way through the integration of cognitive components such as ASR, TTS and Dialog Flow. Read more about wolkvox
Power up your customer service
Telephony Software designed to power up your customer service. Channels lets you create a customizable IVR system to always connect your callers to the right agent. Forget about redirects or times you have to put them on hold. Read more about Channels
Hosted business phone system and call center solution
AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents. Read more about AVOXI
API Based cloud contact center software with CRM Integration
ZIWO is a cloud call center software for sales, marketing, customer support for real or virtual agents. Features include CRM integration, outbound dialer, virtual phone , call tracking, call masking , Agent and Admin Mobile App along with live monitoring of Inbound & Outbound KPI such as IVR, FCR Read more about ZIWO
All-in-one Cloud Phone System for SMBs
NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations. Read more about NUACOM
Advanced, cloud-based computer telephony integration
Combine the power of your CRM and the advanced functionality of a integrated VoIP telephone system, or to your existing phone system to increase efficiency. Read more about CloudCall
Inbound, outbound & blended cloud contact center
Cloudagent covers the needs of inbound, outbound and blended contact centers with ACD, IVR, CTI, dialer and more. Read more about CloudAgent
Beautiful Contact Center Solution - Omnichannel - All in One
Improve your customer experience using a complete IVR to automate activities and free your agents. With a simple workflow designer, create your own experience. Read more about uContact
Awarded Outbound Contact Center Software (24/7 U.S. Support)
Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly. Read more about Ytel
Telephony and call center app
CallFire combines text messaging, call tracking, voice broadcast, and IVR, with a cloud call center. Read more about CallFire
Modern Phone System for customer support & sales
Freshcaller IVR system is built for customer support, inbound sales, IT, and HR teams. Freshcaller's cloud-based architecture brings together features like single-level, multi-level IVR and advanced capabilities like Speech-enabled IVR & IVR CSAT to help you set up state-of-the-art phone operations. Read more about Freshcaller
CRM, call center and telephony software
Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports. Read more about Snapforce
Digital self-service solutions for IVR, text and mobile.
Aspect CXP Pro lets enterprises design, develop, deploy and manage customer self-service solutions on IVR, text, and mobile channels. Read more about Aspect CXP Pro
Predictive dialer & call automation for call centers
Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more Read more about Dialing Innovations Call Center Application Suite
Predictive dialer and telephony software for telemarketers
Kavkom Predictive Dialer is designed to help businesses automate dialing and routing of calls to live agents. The application enables supervisors to manage and optimize prospecting, sales, and recruitment campaigns, track the productivity of agents, and provide access to specific agents to view information about leads or campaigns. Read more about Kavkom
Cloud-based inbound call tracking software
Ringba is a cloud-based call tracking software designed to help businesses manage call attribution, recording and routing, marketing campaign, customer service, and other operational processes on a centralized platform. Managers can allocate local and on-demand toll-free phone numbers. Read more about Ringba
Cloud-based all-in-one marketing platform
Phonexa is an all-in-one marketing software that streamlines call tracking, lead management, ROI tracking, email marketing, and accounting for businesses across healthcare, insurance, or home service industries. Read more about Phonexa
Business phone system for streamlining customer service
Yodel is a cloud-based business phone system designed to help teams manage inbound and outbound calls via Slack using existing phone numbers. It lets customer service representatives view which members are on active calls, and join conference calls to facilitate communication across organizations. Read more about Yodel
Intuitive cloud contact center software solution
contactSPACE is a powerful contact centre solution featuring a powerful self-service IVR module. Deliver seamless outcomes to your customers, providing information, routing calls, and even taking payments, all without the need to speak to an agent. Read more about contactSPACE
Omnichannel Contact Centre Software
MaxContact is a leading cloud-based contact centre solution provider, best for 10 - 1000 users plus. With unrivalled technology and a fantastic 100% UK based team. Read more about MaxContact
Conversational AI platform
Conversational AI platform and autonomous contact center management software. The provides always-on and flexible call center capacity for customer service with voice AI. Read more about Replicant
Omnichannel contact management with compliance
Noble Solution Suite offers contact management, strategy planning, resource management, & compliance tools for companies of all sizes Read more about Noble Suite
Auto attendant cloud phone system
VoiceShot is an auto attendant cloud phone software that helps businesses manage call forwarding, transfer, screening, and reporting on a centralized platform. It enables users to create pre-recorded greetings and automatically deliver all voicemails to linked email addresses in WAV file format. Read more about VoiceShot
Interactive Voice Response (IVR) toolkit
Pronexus VBVoice™7 is a powerful rapid application development toolkit for Interactive Voice Response solutions. VBVoice enables the creation of feature-rich inbound and outbound IVR applications. IVR solutions built with VBVoice have been deployed by thousands of customers in various industries. Read more about VBVoice
Call center software in the cloud
Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more Read more about Nectar Desk
Call tracking system
Jet Interactive is a call tracking system which helps call centers & marketers track the source & result of their calls, & then feeds this information back into their CRM &/or analytics system. Jet Interactive ensures sales teams have access to real-time data to see which ad has triggered the call. Read more about Jet Interactive
Clear and Efficient Sales and Customer Service Software
LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution. Read more about LeadDesk
Business phone system for your modern business needs
No more waiting time, your clients can reach the right destination without having to wait. Set up your IVR with TalkChief, upload your media music, and configure your line options now. Add IVR to your call flow to get the best of your operations. Read more about TalkChief
Cloud contact center solutions
MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering informal contact centers, small contact centers, large-scale contact centers, outbound contact centers, and Microsoft Lync-based contact centers. Read more about MiContact Center
Global Phone System 100% native in Salesforce CRM
Natterbox is a cloud based business telephony and voice service software for small and medium sized organizations and can be integrated with Salesforce CRM Read more about Natterbox
Voice AI platform for enterprises
Vozy transforms the way companies interact with customers through voice assistants and conversational AI. Read more about Vozy
Business VoIP service
SureTel is a cloud-based telephony solution, which helps businesses manage communication across teams & clients through Google integrations, call history, route timing, custom caller ID & more. It lets users record calls to store customer interactions in a unified database for future reference. Read more about SureTel
On-Demand Customer Service and Support Solutions
A web-based platform that enables communication via Voice, email, chat, SMS, Facebook and Twitter with the help of an integrated customer interaction database. It has features such as scalable contact center solution using a pay-as-you-go model customize reports, design IVRs and more. Read more about LiveOps
Voice, IVR & customer experience testing suite
ETS is a voice, IVR & customer experience testing suite which records & analyses replicated real-world calls to identify & rectify faults in real-time Read more about ETS
Communication management solution
Servetel is a communication management solution designed to help businesses connect and communicate with customers via calls and custom messages. The platform comes with a call management module, which lets organizations transfer calls to executives based on rosters, availability and shift timings. Read more about Servetel
Top Contact Center solution that ensures your business grows
SparkTG VCC is a cloud-based contact center solution that provides businesses with tools to improve customer service processes and convert leads on a centralized platform. Supervisors can use the dashboard to generate reports and manage call recordings to boost agents' overall productivity. Read more about SparkTG VCC
Multi-channel customer relations management platform
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio Unified Interaction Center
360° Office Automation Solutions
Office24by7 Virtual Number helps to streamline the entire inbound business communications. It provides for segregating and routing calls to specific departments with the help of DTMF inputs. You can create your own call flow as needed without the support of a technical team. Read more about SMART OPERATOR
Contact center solution for customer engagement
Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics. Read more about Omnis
Customer service and order tracking solution for businesses
Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more. Read more about Verascape
Voice bio-metrics solution for businesses
AISB Engine is a cloud-based & on-premise voice biometrics solution designed to help businesses in industries such as finance, healthcare, retail & air travel identify and authenticate visitors. Key features include password resetting, authentication, secure data access, and fraud detection. Read more about AISB Engine
Private branch exchange (PBX) solution
Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements. Read more about Fonvirtual Virtual PBX
Communication tool with voice call & text messaging services
CALLR is a cloud-based software that helps businesses establish two-way communication with customers via SMS and voice calls. The custom IVR tool lets organizations build phone menus to process customer requests and route calls to relevant customer service agents. Read more about CALLR
Digital call experience platform for call centers
CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more. Read more about CallVU
CallOne is call center software to aid customer service
CallOne enables companies to integrate various call center functions into their customer service facility. These include intelligent call control, real-time monitoring with statistics, and call recording, as well as cloud storage of emails. Read more about CallOne
Communication platform with messaging tools
Make automated calls and apply decision trees for predefined actions to existing or new communications toolkits. Organizations can make text-to-speech calls, prerecorded audio and send OTPs in an agile, simple and automated way. Read more about Soprano Connect
Omnichannel contact center solution
INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform. Read more about INO CX