---
description: Discover the most popular Free ITSM Tools tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free ITSM Tools Applications and Tools | GetApp
---

Breadcrumb: [Home](/) > [Free ITSM Tools](https://www.getapp.za.com/directory/292/it-service-management-itsm/software) > [Page 2](https://www.getapp.za.com/directory/292/it-service-management-itsm/software?page=2)

# ITSM Tools

Canonical: https://www.getapp.za.com/directory/292/it-service-management-itsm/software

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## Products

1. [PagerDuty](https://www.getapp.za.com/software/91574/pagerduty) — 4.6/5 (219 reviews) — Incident Management \& Operations Performance Software
2. [LogMeIn Resolve](https://www.getapp.za.com/software/2055969/goto-resolve) — 4.4/5 (214 reviews) — Unified endpoint management for IT teams and MSPs.
3. [Kaseya VSA](https://www.getapp.za.com/software/91114/kaseya-vsa) — 4.0/5 (206 reviews) — IT systems management software for internal IT and MSPs
4. [Issuetrak](https://www.getapp.za.com/software/101433/issuetrak) — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
5. [N-sight RMM](https://www.getapp.za.com/software/109249/solarwinds-msp-rmm) — 4.3/5 (197 reviews) — Cloud-based remote monitoring and management platform
6. [Vivantio](https://www.getapp.za.com/software/91516/vivantio) — 4.3/5 (178 reviews) — Flexible Software. Focused Service.
7. [Kayako](https://www.getapp.za.com/software/8789/kayako) — 4.0/5 (176 reviews) — AI-enabled unified customer service platform
8. [LogMeIn Rescue](https://www.getapp.za.com/software/91045/logmein-rescue) — 4.6/5 (163 reviews) — Enterprise remote support. Secure, fast, always reliable.
9. [OpsGenie](https://www.getapp.za.com/software/103249/opsgenie) — 4.6/5 (154 reviews) — Modern IT incident management and response solution
10. [Syncro](https://www.getapp.za.com/software/2047491/syncro) — 4.6/5 (148 reviews) — One platform for IT teams to strengthen security, streamline
11. [Hiver](https://www.getapp.za.com/software/20502/hiver) — 4.7/5 (147 reviews) — Modern, AI help desk software built for fast teams.
12. [xMatters](https://www.getapp.za.com/software/105573/xmatters) — 4.6/5 (141 reviews) — Actionable IT alerting platform for enterprises
13. [BOSSDesk](https://www.getapp.za.com/software/120371/boss-solutions-suite) — 4.7/5 (140 reviews) — BOSSDesk a FrontRunner in Help Desk Software
14. [BMC Helix ITSM](https://www.getapp.za.com/software/2048245/bmc-helix-itsm) — 4.1/5 (115 reviews) — IT service and IT asset management software
15. [TOPdesk](https://www.getapp.za.com/software/111785/topdesk) — 4.4/5 (111 reviews) — The service management platform that makes service happen
16. [monday service](https://www.getapp.za.com/software/2079989/monday-service) — 4.6/5 (108 reviews) — Customer support and service solution
17. [Desk Manager](https://www.getapp.za.com/software/2066040/desk-manager) — 4.8/5 (106 reviews) — We orchestrate deals for great results
18. [Naverisk](https://www.getapp.za.com/software/111597/naverisk) — 4.8/5 (97 reviews) — Remote monitoring \& management for managed service providers
19. [BlueFolder](https://www.getapp.za.com/software/102599/bluefolder) — 4.7/5 (94 reviews) — Work order and field service management software
20. [HappyFox Help Desk](https://www.getapp.za.com/software/90516/happyfox) — 4.6/5 (92 reviews) — Helpdesk, customer support software
21. [ManageEngine ADManager Plus](https://www.getapp.za.com/software/91818/admanager-plus) — 4.5/5 (84 reviews) — Active Directory Management and Reporting Solution
22. [IBM Maximo Application Suite](https://www.getapp.za.com/software/9707/maximo-as-a-service) — 4.2/5 (83 reviews) — Cloud-based asset management
23. [Track-It\!](https://www.getapp.za.com/software/100579/track-it) — 4.0/5 (77 reviews) — Help desk and asset management
24. [Lansweeper](https://www.getapp.za.com/software/2053728/lansweeper) — 4.5/5 (75 reviews) — Know Your IT
25. [SapphireIMS](https://www.getapp.za.com/software/123747/sapphireims) — 4.4/5 (65 reviews) — Cloud-based and on-premise IT service management suite

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Next: [Next page](https://www.getapp.za.com/directory/292/it-service-management-itsm/pricing/free/software?page=3)

## Related Categories

- [IT Asset Management Software](https://www.getapp.za.com/directory/325/it-asset-management/software)
- [MSP Software](https://www.getapp.za.com/directory/645/managed-service-providers-msp/software)
- [IT Service Software](https://www.getapp.za.com/directory/1049/it-service/software)
- [Service Desk Software](https://www.getapp.za.com/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.za.com/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.za.com/directory/292/it-service-management-itsm/software)
- [All Categories](https://www.getapp.za.com/directory)

-----

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