---
description: See our list of the best rated ITSM Tools. GetApp provides South African business users information on software reviews, prices and features for a tailored software solution.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ITSM Tools - Prices & Reviews | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](https://www.getapp.za.com/directory/292/it-service-management-itsm/software)

# ITSM Tools

Canonical: https://www.getapp.za.com/directory/292/it-service-management-itsm/software

Page: 1 / 8\
Next: [Next page](https://www.getapp.za.com/directory/292/it-service-management-itsm/software?page=2)

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## Products

1. [Atera](https://www.getapp.za.com/software/102017/atera) — 4.5/5 (446 reviews) — Cloud and mobile-based IT management platform with AI
2. [Freshservice](https://www.getapp.za.com/software/91351/freshservice) — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
3. [JIRA Service Management](https://www.getapp.za.com/software/91811/jira-service-management) — 4.5/5 (763 reviews) — IT service platform for unified support
4. [Vision Helpdesk](https://www.getapp.za.com/software/90728/vision-helpdesk) — 4.6/5 (48 reviews) — Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
5. [InvGate Service Management](https://www.getapp.za.com/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
6. [Mint Service Desk](https://www.getapp.za.com/software/117895/mint-service-desk) — 4.8/5 (22 reviews) — IT service desk and asset management solution
7. [TeamViewer ONE](https://www.getapp.za.com/software/90948/teamviewer) — 4.6/5 (11620 reviews) — Remote support, remote access \& device management software
8. [Zendesk Suite](https://www.getapp.za.com/software/9448/zendesk) — 4.4/5 (4072 reviews) — AI powered customer service across all channels
9. [Freshdesk](https://www.getapp.za.com/software/10317/freshdesk) — 4.5/5 (3409 reviews) — Online helpdesk system and customer service software
10. [EZO](https://www.getapp.za.com/software/103331/ezofficeinventory) — 4.6/5 (1543 reviews) — Asset tracking and management software
11. [ManageEngine Endpoint Central](https://www.getapp.za.com/software/103857/manageengine-desktop-central) — 4.6/5 (1492 reviews) — Desktop, mobile device \& patch management software
12. [Zoho Assist](https://www.getapp.za.com/software/9913/zoho-assist) — 4.7/5 (1375 reviews) — Cloud-based remote support solution
13. [GitLab](https://www.getapp.za.com/software/112635/gitlab) — 4.6/5 (1215 reviews) — Your intelligent orchestration platform for DevOps
14. [TeamSupport](https://www.getapp.za.com/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
15. [Salesforce Service Cloud](https://www.getapp.za.com/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — AI powered customer service management platform
16. [SolarWinds Service Desk](https://www.getapp.za.com/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
17. [SysAid](https://www.getapp.za.com/software/90863/sysaid) — 4.5/5 (511 reviews) — AI-enabled ITSM platform for businesses of all sizes
18. [Supremo Remote Desktop](https://www.getapp.za.com/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
19. [FixMe.IT](https://www.getapp.za.com/software/2336/fixme-it) — 4.8/5 (389 reviews) — Remote Support Software That Always Works
20. [ServiceNow](https://www.getapp.za.com/software/9156/servicenow) — 4.5/5 (344 reviews) — ITSM for automation \& management of IT enterprise services
21. [IT Glue](https://www.getapp.za.com/software/113707/itglue) — 4.6/5 (331 reviews) — Track, find and know everything in under 30 seconds.
22. [Pipefy](https://www.getapp.za.com/software/107957/pipefy) — 4.6/5 (319 reviews) — Cloud-based and AI-powered process orchestration platform
23. [Pulseway](https://www.getapp.za.com/software/101507/pulseway) — 4.7/5 (310 reviews) — Remote monitoring and management platform for IT
24. [NinjaOne](https://www.getapp.za.com/software/108129/ninjarmm) — 4.7/5 (282 reviews) — Unified endpoint management \& IT automation platform
25. [ConnectWise PSA](https://www.getapp.za.com/software/100721/connectwise-manage) — 4.1/5 (273 reviews) — PSA tool designed for as-a-service businesses

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Next: [Next page](https://www.getapp.za.com/directory/292/it-service-management-itsm/software?page=2)

## Related Categories

- [IT Asset Management Software](https://www.getapp.za.com/directory/325/it-asset-management/software)
- [MSP Software](https://www.getapp.za.com/directory/645/managed-service-providers-msp/software)
- [IT Service Software](https://www.getapp.za.com/directory/1049/it-service/software)
- [Service Desk Software](https://www.getapp.za.com/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.za.com/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.za.com/directory/292/it-service-management-itsm/software)
- [All Categories](https://www.getapp.za.com/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/292/it-service-management-itsm/software> |
| de-AT | <https://www.getapp.at/directory/292/it-service-management-itsm/software> |
| en | <https://www.getapp.com/customer-service-support-software/it-service-management-itsm/> |
| en-AE | <https://www.getapp.ae/directory/292/it-service-management-itsm/software> |
| en-AU | <https://www.getapp.com.au/directory/292/it-service-management-itsm/software> |
| en-CA | <https://www.getapp.ca/directory/292/it-service-management-itsm/software> |
| en-GB | <https://www.getapp.co.uk/directory/292/it-service-management-itsm/software> |
| en-IE | <https://www.getapp.ie/directory/292/it-service-management-itsm/software> |
| en-NZ | <https://www.getapp.co.nz/directory/292/it-service-management-itsm/software> |
| en-SG | <https://www.getapp.sg/directory/292/it-service-management-itsm/software> |
| en-ZA | <https://www.getapp.za.com/directory/292/it-service-management-itsm/software> |
| es | <https://www.getapp.es/directory/292/it-service-management-itsm/software> |
| es-CL | <https://www.getapp.cl/directory/292/it-service-management-itsm/software> |
| es-CO | <https://www.getapp.com.co/directory/292/it-service-management-itsm/software> |
| es-MX | <https://www.getapp.com.mx/directory/292/it-service-management-itsm/software> |
| fr | <https://www.getapp.fr/directory/292/it-service-management-itsm/software> |
| fr-BE | <https://fr.getapp.be/directory/292/it-service-management-itsm/software> |
| fr-CA | <https://fr.getapp.ca/directory/292/it-service-management-itsm/software> |
| nl | <https://www.getapp.nl/directory/292/it-service-management-itsm/software> |
| nl-BE | <https://www.getapp.be/directory/292/it-service-management-itsm/software> |
| pt | <https://www.getapp.com.br/directory/292/it-service-management-itsm/software> |
| pt-PT | <https://www.getapp.pt/directory/292/it-service-management-itsm/software> |

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