Visitor Management Software

A Visitor Management System (VMS) is a digital solution developed to help organisations automate visitor management processes by collecting, tracking, and monitoring information about the people given access to their premises. Visitor management software can be extensively used by retail, manufacturing, and commercial businesses, as well as those involved in education, hospitality, tourism, and finance industries, to manage visitor arrival and departure. This applies to any type of visitor including contractors, new hires, customers, delivery staff, caterers, cleaners, employees, and business partners. Security professionals may deploy them to print, scan, and check badges or check visitor whereabouts through monitors connected to the internet of things (IoT) sensors. Self-service tools may also be deployed on freestanding kiosks, display totems, and entry terminals, where they can be used by visitors to pre-register, print their own badges, enjoy express check-ins, book rooms and desks, or take advantage of wayfinding options and maps. Visitor pass software can help speed up visitor check-ins, badge printing, and document verification, while also ensuring compliance with GDPR and other data protection and privacy laws. Typical features of VMS tools consist of pre-registration, self-check-in and check-out, badge management, contact management, and visitor tracking. By its very nature, a VMS tool that allows guests to book their appointments and pre-register is very similar to Calendaring Software or Appointment Scheduling Software. Any tool that enables visitors to request meeting room access could also be said to work in the same way as Space Management Software or Meeting Room Booking System. As there’s an element of location tracking and monitoring, a VMS tool may also complement Facility Management Software.