---
description: Discover the most popular Free IT Documentation Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free IT Documentation Software Applications and Tools | GetApp
---

Breadcrumb: [Home](/) > [Free IT Documentation Software](https://www.getapp.za.com/directory/3860/it-documentation/software)

# IT Documentation Software

Canonical: https://www.getapp.za.com/directory/3860/it-documentation/software

Page: 1 / 2\
Next: [Next page](https://www.getapp.za.com/directory/3860/it-documentation/pricing/free/software?page=2)

-----

## Products

1. [Jira](https://www.getapp.za.com/software/9953/jira) — 4.4/5 (15312 reviews) — Project management and work tracking software
2. [TeamViewer ONE](https://www.getapp.za.com/software/90948/teamviewer) — 4.6/5 (11620 reviews) — Remote support, remote access \& device management software
3. [Confluence](https://www.getapp.za.com/software/90949/confluence) — 4.5/5 (3663 reviews) — Remote team collaboration and knowledge workspace
4. [Freshservice](https://www.getapp.za.com/software/91351/freshservice) — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
5. [Document360](https://www.getapp.za.com/software/120723/document360) — 4.7/5 (290 reviews) — AI-powered knowledge base and documentation software
6. [NinjaOne](https://www.getapp.za.com/software/108129/ninjarmm) — 4.7/5 (282 reviews) — Unified endpoint management \& IT automation platform
7. [M-Files](https://www.getapp.za.com/software/91125/m-files-dms) — 4.4/5 (274 reviews) — Cloud-based document management platform.
8. [Nuclino](https://www.getapp.za.com/software/114369/nuclino) — 4.7/5 (105 reviews) — Your team's collective brain
9. [Passportal](https://www.getapp.za.com/software/119403/solarwinds-passportal) — 4.4/5 (89 reviews) — Encrypted cloud-based, automated password protection
10. [SuperOps](https://www.getapp.za.com/software/2050597/superops-ai) — 4.6/5 (65 reviews) — PSA-RMM PLATFORM FOR MSPs
11. [Device42](https://www.getapp.za.com/software/111013/device42) — 4.8/5 (59 reviews) — Automated IT infrastructure visualization \& management tools
12. [HelpSpace](https://www.getapp.za.com/software/2049069/helpspace) — 4.8/5 (30 reviews) — Customer Support Software for SMBs
13. [ProProfs Knowledge Base](https://www.getapp.za.com/software/100156/proprofs-knowledge-base-software) — 4.7/5 (28 reviews) — Create, design, and publish knowledge base, help center, FAQ
14. [BlueSpice](https://www.getapp.za.com/software/2073273/bluespice) — 4.3/5 (22 reviews) — Do knowledge management the Wiki Way\!
15. [Faddom](https://www.getapp.za.com/software/2048286/faddom) — 4.8/5 (20 reviews) — Real-time dependency mapping made easy.
16. [ClickHelp](https://www.getapp.za.com/software/112379/clickhelp) — 4.7/5 (19 reviews) — Create, translate and publish your technical documentation\!
17. [USU Knowledge Management](https://www.getapp.za.com/software/116003/knowledge-center) — 4.8/5 (18 reviews) — Knowledge Management Platform for Customer Service
18. [XIA Configuration](https://www.getapp.za.com/software/109949/xia-configuration) — 4.6/5 (17 reviews) — Network documentation tool
19. [Virima](https://www.getapp.za.com/software/2052725/virima) — 4.6/5 (15 reviews) — Intelligent CMDB automation and complete IT asset management
20. [Universal Knowledge](https://www.getapp.za.com/software/105247/universal-knowledge) — 4.6/5 (13 reviews) — Multi-solution knowledge management product
21. [NetExplorer Workspace](https://www.getapp.za.com/software/2054058/netexplorer-1) — 4.8/5 (13 reviews) — Cloud-based file sharing and management software solution
22. [HelpCenter.io](https://www.getapp.za.com/software/2061829/helpcenter-io) — 4.8/5 (11 reviews) — Empower your customers for self-service
23. [Sunrise ITSM](https://www.getapp.za.com/software/2005671/sunrise-itsm) — 4.4/5 (10 reviews) — Revolutionise your ITSM with our service desk software.
24. [Bit](https://www.getapp.za.com/software/2052387/bit-1) — 5.0/5 (8 reviews) — Document collaboration platform with digital workspaces
25. [FNT Command Platform](https://www.getapp.za.com/software/2070119/fnt-command-platform) — 4.1/5 (8 reviews) — Hybrid infrastructure and data center management platform

-----

Page: 1 / 2\
Next: [Next page](https://www.getapp.za.com/directory/3860/it-documentation/pricing/free/software?page=2)

## Related Categories

- [IT Asset Management Software](https://www.getapp.za.com/directory/325/it-asset-management/software)
- [MSP Software](https://www.getapp.za.com/directory/645/managed-service-providers-msp/software)
- [Document Management Software](https://www.getapp.za.com/directory/284/document-management/software)
- [Collaboration Software](https://www.getapp.za.com/directory/335/web-collaboration/software)
- [Knowledge Management Software](https://www.getapp.za.com/directory/257/knowledge-management/software)

## Links

- [View on GetApp](https://www.getapp.za.com/directory/3860/it-documentation/software)
- [All Categories](https://www.getapp.za.com/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp South Africa has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.za.com","url":"https://www.getapp.za.com/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.za.com/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":null,"url":"https://www.getapp.za.com/","@type":"WebSite","@id":"https://www.getapp.za.com/#website","publisher":{"@id":"https://www.getapp.za.com/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.za.com/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"IT Documentation Software","description":"Discover the most popular Free IT Documentation Software tools and compare user ratings, pricing, features, and free demo versions.","url":"https://www.getapp.za.com/directory/3860/it-documentation/pricing/free/software","about":{"@id":"https://www.getapp.za.com/directory/3860/it-documentation/pricing/free/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.za.com/directory/3860/it-documentation/pricing/free/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.za.com/directory/3860/it-documentation/pricing/free/software#webpage","mainEntity":{"@id":"https://www.getapp.za.com/directory/3860/it-documentation/pricing/free/software#itemlist"},"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Free IT Documentation Software","position":2,"item":"https://www.getapp.za.com/directory/3860/it-documentation/software","@type":"ListItem"}],"@id":"https://www.getapp.za.com/directory/3860/it-documentation/pricing/free/software#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Top Free IT Documentation Software Applications and Tools | GetApp","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Jira","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e1b492c5-8a97-4b86-a422-d317b2480afa.png","url":"https://www.getapp.za.com/software/9953/jira","@type":"ListItem"},{"name":"TeamViewer ONE","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/475c5739-e3c4-4b32-87f5-9faef564c4ae.png","url":"https://www.getapp.za.com/software/90948/teamviewer","@type":"ListItem"},{"name":"Confluence","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c59cf6b8-ebd8-4c69-8658-9435f095413a.png","url":"https://www.getapp.za.com/software/90949/confluence","@type":"ListItem"},{"name":"Freshservice","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.za.com/software/91351/freshservice","@type":"ListItem"},{"name":"Document360","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/77b19820-4aad-4900-9b31-63045d39b2d4.png","url":"https://www.getapp.za.com/software/120723/document360","@type":"ListItem"},{"name":"NinjaOne","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/803a0498-8e27-4565-a80f-af93af1c6fc1.png","url":"https://www.getapp.za.com/software/108129/ninjarmm","@type":"ListItem"},{"name":"M-Files","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d908c975-2a3b-4e68-8591-8f2dfc3cc6f1.jpeg","url":"https://www.getapp.za.com/software/91125/m-files-dms","@type":"ListItem"},{"name":"Nuclino","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/edb9a4a2-284d-428d-96b7-5d974506a3c4.png","url":"https://www.getapp.za.com/software/114369/nuclino","@type":"ListItem"},{"name":"Passportal","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9f7e10cd-0435-4fdb-9ceb-839665f97c9c.png","url":"https://www.getapp.za.com/software/119403/solarwinds-passportal","@type":"ListItem"},{"name":"SuperOps","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ecac89a-48b9-4fcf-9933-46db4ca188e6.jpeg","url":"https://www.getapp.za.com/software/2050597/superops-ai","@type":"ListItem"},{"name":"Device42","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5db31a81-473f-42fd-9d45-aec6effa174c.jpeg","url":"https://www.getapp.za.com/software/111013/device42","@type":"ListItem"},{"name":"HelpSpace","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a666af78-a6d0-4255-9938-dc77ca692a84.png","url":"https://www.getapp.za.com/software/2049069/helpspace","@type":"ListItem"},{"name":"ProProfs Knowledge Base","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8fd85425-389f-42c1-968d-732874a6e42d.png","url":"https://www.getapp.za.com/software/100156/proprofs-knowledge-base-software","@type":"ListItem"},{"name":"BlueSpice","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a01bb880-2b85-4a0f-9ce7-1811fc270a95.png","url":"https://www.getapp.za.com/software/2073273/bluespice","@type":"ListItem"},{"name":"Faddom","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/04d5a7ce-04e0-4a75-999d-049fe68eb3af.jpeg","url":"https://www.getapp.za.com/software/2048286/faddom","@type":"ListItem"},{"name":"ClickHelp","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69b6893f-8b9c-4e45-a0c7-f1575830de66.png","url":"https://www.getapp.za.com/software/112379/clickhelp","@type":"ListItem"},{"name":"USU Knowledge Management","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ebf1de02-83cd-4672-a562-f23544ca476f.jpeg","url":"https://www.getapp.za.com/software/116003/knowledge-center","@type":"ListItem"},{"name":"XIA Configuration","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b2f5ae52-c6b1-400e-a95f-65d74bdb31d7.png","url":"https://www.getapp.za.com/software/109949/xia-configuration","@type":"ListItem"},{"name":"Virima","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40617d48-f54a-4475-ae67-ef6cef9e6c9a.png","url":"https://www.getapp.za.com/software/2052725/virima","@type":"ListItem"},{"name":"Universal Knowledge","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01213b8a-835d-4d4a-85e6-e4e8f1a0fe27.png","url":"https://www.getapp.za.com/software/105247/universal-knowledge","@type":"ListItem"},{"name":"NetExplorer Workspace","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0a26c2cd-0e62-414b-88c7-907521bcd313.png","url":"https://www.getapp.za.com/software/2054058/netexplorer-1","@type":"ListItem"},{"name":"HelpCenter.io","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2c688489-548d-45b1-9718-c84734767767.png","url":"https://www.getapp.za.com/software/2061829/helpcenter-io","@type":"ListItem"},{"name":"Sunrise ITSM","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45a5df46-5eae-4d83-9177-072311a9d01f.png","url":"https://www.getapp.za.com/software/2005671/sunrise-itsm","@type":"ListItem"},{"name":"Bit","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/03ec375d-f9c9-4f34-b087-ec9b780f3be4.png","url":"https://www.getapp.za.com/software/2052387/bit-1","@type":"ListItem"},{"name":"FNT Command Platform","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90898c04-505c-4e56-a218-8ccc236b86a0.jpeg","url":"https://www.getapp.za.com/software/2070119/fnt-command-platform","@type":"ListItem"}],"@id":"https://www.getapp.za.com/directory/3860/it-documentation/pricing/free/software#itemlist","numberOfItems":25}
</script>