Review management tool designed to help businesses automatically track customer reviews & leverage them to derive more revenue.
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Feedback and Reviews Management Software
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
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Here's our list of apps for Feedback and Reviews Management Software. Filters help you narrow down the results to find exactly what you’re looking for.
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309 Software options
LocalClarity is a cloud-based review and location presence management solution for multi-location businesses and agencies.
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Text Request is crafted to cut through the noise, so you can connect with customers anytime, anywhere.
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A customer review management tool that brings businesses and consumers together through reviews.
Read more about Trustpilot
Jobber Reviews automatically request reviews from your preferred customers, so you can win more jobs from work you’ve already done.
Read more about Jobber
Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.
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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.
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Podium simplifies reputation management by making it easy to collect reviews, rise in the ranks of local search, and drive more leads.
Automatically send every customer a review request at the exact right moment, so they can leave you a review in 20 seconds. Then, reply to every lead with AI.
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Thryv is an all-in-one, cloud-based management platform specifically designed for small businesses. Thryv integrates contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more.
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Maximize response rate with personalized review requests, reminders, and incentives. Use one interface to collect, manage, and respond to your customer content.
Read more about Yotpo
Swell helps you grow your business by putting your reputation to work. When you look as good online as you do in person, new customers will come your way. With more reviews and better engagement, you’ll be found online, rank higher in searches, get more web traffic, and of course, more customers.
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SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more.
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Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers
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Online customer satisfaction survey software, including CSAT, Net Promoter Score & Customer Effort Score.
Read more about Nicereply
Superchat was established to give businesses an easy way to communicate with their customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience.
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Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.
Read more about XM for Customer Experience
Grade.us is the review management software that helps marketers, agencies, SEOs and enterprises get great reviews on the important review sites with email and text drip campaigns. It monitors reviews across websites, and amplify the best reviews on website and social media channels.
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The Influitive platform helps B2B companies discover, nurture, and mobilize their customers, developers, partners, and employees to shorten sales cycles, amplify marketing, increase retention and drive product innovation.
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We empower multi-location marketers with a powerful platform to reach and engage their local customers, across 100s or 1000s of local search, social, and review pages.
Read more about SOCi
Solutionreach is a patient engagement platform designed for healthcare practices of all sizes, including primary care, multi-unit operations, and specialty practices. With this solution, healthcare teams can access a comprehensive set of capabilities including website management, online scheduling, reputation management, follow-up surveys, patient...
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Okendo is the Shopify customer marketing platform that builds connections between consumers and the brands they love.
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Brand24 is an online review management tool that helps you gather every public mention of your brand in one place. This tool allows you to analyze the buzz around your brand by displaying various stats about your brand like estimated social media reach, the sentiment of mentions, etc.
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NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO!
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CallSource is a performance management solution designed to help businesses of all sizes manage processes related to call tracking, lead attribution, reputation management, & more. Its lead scoring functionality enables users to identify prospects & revenue generating opportunities.
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Smoobu syncs all your booking portals, such as Airbnb, Booking.com, VRBO, Trip.com, Agoda etc, automatically. One subscription, all tools. Channel Manager, PMS, Website Builder, Booking Engine, Unified Inbox, Online Check-In, Dedicated Guest Guide etc. 14-day free trial. No credit card required.
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Reputation Management Software
