---
description: See our list of the best rated Customer Experience Software. GetApp provides South African business users information on software reviews, prices and features for a tailored software solution.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Experience Software - Prices & Reviews | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](https://www.getapp.za.com/directory/601/customer-experience/software)

# Customer Experience Software

Canonical: https://www.getapp.za.com/directory/601/customer-experience/software

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Next: [Next page](https://www.getapp.za.com/directory/601/customer-experience/software?page=2)

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## Products

1. [Zoho CRM](https://www.getapp.za.com/software/9908/zoho-crm) — 4.3/5 (6994 reviews) — Customer relationship management solution
2. [SurveyMonkey](https://www.getapp.za.com/software/2371/surveymonkey) — 4.6/5 (10505 reviews) — Online survey and feedback collection platform
3. [Zendesk Suite](https://www.getapp.za.com/software/9448/zendesk) — 4.4/5 (4090 reviews) — AI powered customer service across all channels
4. [Hootsuite](https://www.getapp.za.com/software/20432/hootsuite) — 4.4/5 (3801 reviews) — Social media management \& scheduling for SMBs and enterprise
5. [Pipedrive](https://www.getapp.za.com/software/90507/pipedrive) — 4.5/5 (3058 reviews) — Cloud-based CRM solution for salespeople
6. [Jotform](https://www.getapp.za.com/software/10191/jotform-4-0) — 4.7/5 (2922 reviews) — Cloud-based form builder tool for digital forms.
7. [LiveChat](https://www.getapp.za.com/software/8385/livechat) — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
8. [Trustpilot](https://www.getapp.za.com/software/113149/trustpilot) — 4.5/5 (1206 reviews) — Customer review management platform for online businesses
9. [Bitrix24](https://www.getapp.za.com/software/90602/bitrix24) — 4.2/5 (1003 reviews) — Cloud \& on-premises workspace for all business sizes
10. [Typeform](https://www.getapp.za.com/software/91581/typeform) — 4.7/5 (978 reviews) — Interactive form builder for data collection
11. [SurveyLegend](https://www.getapp.za.com/software/106501/surveylegend) — 4.6/5 (966 reviews) — Mobile-friendly survey management platform
12. [EngageBay CRM](https://www.getapp.za.com/software/113999/engagebay-marketing) — 4.6/5 (910 reviews) — Integrated sales \& marketing software for growing teams
13. [Sogolytics](https://www.getapp.za.com/software/108133/sogosurvey) — 4.7/5 (729 reviews) — Customer and employee experience management platform.
14. [Birdeye](https://www.getapp.za.com/software/112535/birdeye) — 4.7/5 (705 reviews) — Cloud-based agentic marketing for multi-location brands
15. [Weave](https://www.getapp.za.com/software/121867/weave) — 4.3/5 (673 reviews) — Customer communication and appointment scheduling solution
16. [Lime Connect](https://www.getapp.za.com/software/90636/userlike-live-chat) — 4.6/5 (648 reviews) — Live chat and customer messaging for businesses of all sizes
17. [Sprout Social](https://www.getapp.za.com/software/20453/sprout-social) — 4.4/5 (608 reviews) — Social Media Management Software for Business
18. [Tidio](https://www.getapp.za.com/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
19. [NiCE CXone](https://www.getapp.za.com/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
20. [Survio](https://www.getapp.za.com/software/110583/survio) — 4.5/5 (571 reviews) — Turn feedback into growth with Survio.
21. [Hotjar](https://www.getapp.za.com/software/101789/hotjar) — 4.6/5 (545 reviews) — Digital experience insights for any business selling online
22. [Thryv](https://www.getapp.za.com/software/113901/thryv) — 4.2/5 (536 reviews) — AI-powered software built for small business growth.
23. [Twilio](https://www.getapp.za.com/software/90610/twilio-communications-platform) — 4.4/5 (508 reviews) — Build, Scale, and Operate Customized Communication Solutions
24. [Five9](https://www.getapp.za.com/software/91276/five9) — 4.2/5 (484 reviews) — Cloud contact and call center software
25. [Zoho Survey](https://www.getapp.za.com/software/91188/zoho-survey) — 4.6/5 (453 reviews) — Cloud-based tool for creating and manging surveys

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Next: [Next page](https://www.getapp.za.com/directory/601/customer-experience/software?page=2)

## Related Categories

- [Feedback and Reviews Management Software](https://www.getapp.za.com/directory/575/feedback-and-reviews-management/software)
- [Customer Communications Management Software](https://www.getapp.za.com/directory/1139/customer-communications-management/software)
- [NPS Software](https://www.getapp.za.com/directory/1963/nps/software)
- [Customer Satisfaction Software](https://www.getapp.za.com/directory/1029/customer-satisfaction/software)
- [Customer Service Software](https://www.getapp.za.com/directory/231/customer-service/software)

## Links

- [View on GetApp](https://www.getapp.za.com/directory/601/customer-experience/software)
- [All Categories](https://www.getapp.za.com/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/601/customer-experience/software> |
| de-AT | <https://www.getapp.at/directory/601/customer-experience/software> |
| en | <https://www.getapp.com/customer-management-software/customer-experience/> |
| en-AE | <https://www.getapp.ae/directory/601/customer-experience/software> |
| en-AU | <https://www.getapp.com.au/directory/601/customer-experience/software> |
| en-CA | <https://www.getapp.ca/directory/601/customer-experience/software> |
| en-GB | <https://www.getapp.co.uk/directory/601/customer-experience/software> |
| en-IE | <https://www.getapp.ie/directory/601/customer-experience/software> |
| en-NZ | <https://www.getapp.co.nz/directory/601/customer-experience/software> |
| en-SG | <https://www.getapp.sg/directory/601/customer-experience/software> |
| en-ZA | <https://www.getapp.za.com/directory/601/customer-experience/software> |
| es | <https://www.getapp.es/directory/601/customer-experience/software> |
| es-CL | <https://www.getapp.cl/directory/601/customer-experience/software> |
| es-CO | <https://www.getapp.com.co/directory/601/customer-experience/software> |
| es-MX | <https://www.getapp.com.mx/directory/601/customer-experience/software> |
| fr | <https://www.getapp.fr/directory/601/customer-experience/software> |
| fr-BE | <https://fr.getapp.be/directory/601/customer-experience/software> |
| fr-CA | <https://fr.getapp.ca/directory/601/customer-experience/software> |
| nl | <https://www.getapp.nl/directory/601/customer-experience/software> |
| nl-BE | <https://www.getapp.be/directory/601/customer-experience/software> |
| pt | <https://www.getapp.com.br/directory/601/customer-experience/software> |
| pt-PT | <https://www.getapp.pt/directory/601/customer-experience/software> |

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