Kira Talent Reviews

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201 Reviews

- Industry: Higher Education
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
So far, it has been nothing but easy.
Reviewed on 2018/04/30
Pros
It is easy to navigate and super customer friendly. The customer support agent who works with our company reached out to me immediately and was very helpful.
Cons
I wish that there was a transcription/subtitle feature. Sometimes it is difficult to hear the applicants' answers. I also wish that there was a way to slow down the audio.
Response from Kira Talent
Hi Tarra! Thanks so much for your review! I am glad to hear that you find the platform easy to navigate and the staff friendly!! Thank you for your feedback about subtitles and slowing down audio playback - I will absolutely bring these ideas back to my team! Best, Cathlin
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic support
Reviewed on 2019/01/18
Pros
The video essay platform is very user friendly and walks participants through computer set-up as well as practice questions. Their technical support takes a lot of pressure off my office, as they handle all troubleshooting and always respond instantaneously if I have questions regarding anything!
Cons
There are not many cons, Kira is constantly upgrading their technology to deal with the high traffic times and always gives attention to any issues!
Response from Kira Talent
Hey there!
Thanks for the awesome review! It's our pleasure to "respond immediately"!! :)
Cheers,
Christian
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Practical and useful admission tool, needs to be able to integrate with CRM systems
Reviewed on 2018/06/12
Pros
Ability to randomize questions, record videos to personalize message. Also enjoy the ability to rate applicants. After the video platform switch, enjoyed how quickly videos loaded.
Cons
No integration with CRM systems like Salesforce TargetX. Tracking notifications difficult due to lack of integration tools.
Response from Kira Talent
Hey Jana! Thank you very much for the review! :) We're working hard to add to our list of CRMs that Kira can integrate with. We'll be in touch as soon as a Target X integration is available! -Christian
- Industry: Education Management
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use for Admission applications
Reviewed on 2019/01/18
Easy to interview international student applications with this software.
Easy to interview international student applications with this software.
Pros
Easy to use and understand who is in your queue.
Cons
It doesn't assign reviewers all the time for you if there are multiple readers.
Response from Kira Talent
Hey there,
Thanks for the lovely review! We really appreciate it! :)
Cheers,
Christian
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great functionality
Reviewed on 2019/01/29
Overall, I think Kira is great. It integrates seamlessly with other CRMs, and the functionality is...
Overall, I think Kira is great. It integrates seamlessly with other CRMs, and the functionality is solid. I've also been very impressed by the customer support. Each time I've had questions about the technology, Kira has been very thorough and quick to respond.
Pros
I love that Kira integrates seamlessly with our CRM; we use Kira for a video component of our application. It's very easy to access.
Cons
I think that sometimes the instructions about when candidates get access to the platform and steps for completing are at times confusing.
Response from Kira Talent
Hey there! :)
Thanks so much for the wonderful review! We've very happy to hear that our support team's responsiveness has been noticed!
Cheers,
Christian
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
It just works!
Reviewed on 2018/04/26
Quality video interview from applicants
Quality video interview from applicants
Pros
Seamless integration / process handoff even with custom developed software. Excellent and responsive customer support and technical support. As a developer team lead, this is one of the 3rd party integration that we do not have to worry about. We have been using it for multiple years and multiple application terms without an issue.
Cons
We would like to see even more integration with our system so that we don't even need to send our applicant over to Kira's website. It would be nice if the interview can be handled within our application system.
Response from Kira Talent
Hey there! Thanks so much for your review! :) Please reach out to us at [email protected] for more info re: integrations with your system! Kira seamlessly integrates with many ATS/CRM software providers! Always happy to help improve your processes! -Christian
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The experience is overall ok. It runs smoothly and helps me get things done
Reviewed on 2018/04/26
It helps me get my work done.
It helps me get my work done.
Pros
I like the software because it's easy to navigate. I was able to view the content very smoothly without any trouble. The design of the software is also very clean. Because I spent a lot of time on the software, having a clean design makes it a lot easier. It is also easy to search for content you want to review.
Cons
The website works for certain browsers better than the others, which can be annoying. Because I use different browsers interchangeably. I would wish the website to have more features like bookmark, so i can more easily see what I have marked down.
Response from Kira Talent
Hey there! Thanks a tonne for the review! :) We've recently moved from Flash to HTML5 for all video playback! This should eliminate the browser issues you were experiencing! -Christian
- Industry: Higher Education
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very user friendly. Support updates errors quickly.
Reviewed on 2018/04/30
less subjective file review.
less subjective file review.
Pros
The increased productivity it creates for the organization. It is very easy to use and satisfies our business needs.
Cons
I am glad there is now a pause button on the videos and you don't have to start them all over/can fast forward to a certain spot. Without that, it was a hassle.
Response from Kira Talent
Hey there! Thanks so much for the lovely review! :) -Christian
- Industry: Higher Education
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great tool for initial review of candidates
Reviewed on 2018/04/26
Pros
I really like the quality of the videos, both recordings of the questions and the answers. Minimal complaints and questions from users
Cons
I find it hard to search and pull reports of those candidates that have been sent an invitation versus those who have completed
Response from Kira Talent
Hey there! Thanks for your review! :) Please reach out to us at [email protected] for assistance with reporting! We're always happy to help! -Christian
- Industry: Higher Education
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
It is a user-friendly service for both our program applicants and the staff that review them.
Reviewed on 2018/04/30
Ease of use for both the applicant and the staff members.
Ease of use for both the applicant and the staff members.
Pros
The online portal is easy to access and use. Notification of new submissions is sent right to my inbox, so I can keep up to date.
Cons
I can't say anything comes to mind. It does what I hoped it would do. I would be spitting hairs to create something that I didn't like about Kira.
Response from Kira Talent
Hey there! Thank you so much for the amazing review!! :) -Christian
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Kira Talent assessments have helped us gain a better view of our applicants' communication...
Reviewed on 2018/04/26
We're able to virtually interview applicants without requiring staff to be available for live...
We're able to virtually interview applicants without requiring staff to be available for live interviews; incorporating the review of these interviews into application review has been extremely helpful in assessing individuals for our professional graduate degrees.
Pros
Easy to use from the admin side; integration with our current app system went quite smoothly and continues to run without issues about 2 years after implementation. It allows us to mimic a live interview without the personnel necessary to hold hundreds of live interviews with individual applicants. The randomization of questions is a great feature. Customer support is great. Applicants who are qualified for our programs (able to complete a live interview without extreme anxiety that inhibits communication) have given it positive reviews. Looking forward to integrating it with our new CRM/app (Slate) to be built over the next year or so.
Cons
The ability of applicants to refresh their web browser to get a new question (until they get a question they can answer) isn't great. On our side, the fact that questions have been collected in this way and disseminated on sites like gradcafe.com isn't awesome - but when we see an interviewee obviously reading their answer in the interview, it actually makes our decision much easier. I wish there was an admin user role that would allow the user to login and view any interview without having it assigned to them specifically - without giving them the ability to delete/modify content/interviews within Kira Talent (so - more granular access rights would be nice).
Response from Kira Talent
Hi Bridget! Thank you so much for your review!! I am so glad that Kira has been helpful to you and your team over the years, and that you are going to be integrating with Slate! I would love to connect about questions leaking onto public forums. I will send you an email to chat further :) - Cathlin
- Industry: Higher Education
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good functionality and quite easy to use
Reviewed on 2018/05/03
Pros
The short interviews that we use the software for are very valuable.
Kira is pretty easy to use - inviting one or multiple email addresses to an interview is very easy. The platform is quick to load and watch interviews.
We use this platform almost daily and it works well for what it does.
Cons
I really wish that the interviews were mobile compatible. Several interviewees have only had access to a microphone though their phone, so have not been able to complete the Kira interview.
Once someone completes an interview, you cannot change the interview structure (for instance to give interviewees more time to complete the interview). I understand why this is in place but wish you could override the system to make these changes.
It is tricky / finicky to copy links to individual interview invites. We do this quite a bit as we will send an email with their interview link.
Response from Kira Talent
Hi Jeremy - thanks so much for your feedback! I'm glad you're having a good experience overall. We hope to have mobile apps for applicants again in the future, and please lean on me at any time to make structural changes to the interview. I'm happy to help. Regarding the interview links for applicants - I hope you're making use of the Applicant Details CSV for easy copy/pasting! - Melanie
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Kira - Great for increasing efficiency of application review
Reviewed on 2019/01/29
My overall experience with Kira has been great. It's easy to use and increases the efficiency of...
My overall experience with Kira has been great. It's easy to use and increases the efficiency of our application interviewing process.
Pros
The addition of Kira to our business school application process significantly increase the turn around time for admissions decisions, allows our team to interview more candidates, created a more consistent and fair applicant interview process, and all while maintaining the integrity of the interview process.
Cons
Due to the way our team moves applications forward, the one change that I would love to see is the ability to batch assign/unassign applicants to reviewers. Currently the system only permits user to assign/unassign applicant interviews one by one to reviewers - which takes longer when you've got 50 interviews to unassign and the next 50 or 60 to assign.
Response from Kira Talent
Hey Emily! :)
Thanks so much for the great review and feedback! I have shared this with our design and development teams!
Cheers,
Christian
- Industry: Higher Education
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Kira offers a streamlined way to review candidates and get to know them on a more personal...
Reviewed on 2018/04/30
We get to learn more about our applicants without the hassle of trying to coordinate schedules for...
We get to learn more about our applicants without the hassle of trying to coordinate schedules for in-person or Skype interviews.
Pros
I like that Kira is easy for our candidates to use, and that it allows them to practice using the platform before starting the actual interview. Customer support is great and very quick to helping us and helping our candidates when they have trouble using the platform.
Cons
I don't love how the video responses collapse so easily by simply clicking anywhere. There have been multiple times when I've accidentally collapsed a video when I really meant to write a note or rate the candidate.
Response from Kira Talent
Hi Sarah! Thanks so much for your review! I am glad to hear that your team and your applicants have enjoyed the platform :) Thank you so much for your feedback on the video boxes collapsing, I will absolutely bring this back to my team! Best, Cathlin
- Industry: Higher Education
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Kira Talent is an excellent way to screen applicants and form an immediate impression.
Reviewed on 2018/04/30
This software provides a very reliable indicator of an applicant's personality and potential. In a...
This software provides a very reliable indicator of an applicant's personality and potential. In a program such as ours, where we assess leadership potential, communications ability, initiative and assertiveness, Kira Talent has proven to be very consistent with what we find during full-length, in-person interviews.
Pros
The software is easy to use, functional, has good search function, and provides valuable information. I use it a lot and have found it to be a very important of our admissions process, especially when we cannot interview everybody.
Cons
I think students are a little intimidated by the process and may be nervous. I have had some instances in which students read their responses to the question. This isn't a problem with the software per se. Occasionally, the videos take a while to load and cause delay.
Response from Kira Talent
Hi Susan - I'm so glad you're having a positive experience with Kira! Please let me know if you continue to experience video loading issues this year - we've recently updated our video player, so the playback should be instantaneous next review season :) - Melanie
- Industry: Higher Education
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I use Kira Talent on a Daily Basis for work
Reviewed on 2019/01/18
Pros
I like how Kira Talent is easy to use. User friendly and if any of our applicants need assistance the support team responds quickly. I love how Kira notifies me of any updates or changes being made to the software. Especially, if I have particular questions or need help trouble shooting a problem, I get a response quickly.
Cons
There isn't anything I least like about the software. I use this on a daily basis for processing applications.
Response from Kira Talent
Hey Aiddee!
Thanks so much for the awesome review! :) We're very happy to hear that you appreciate our responsiveness!
Cheers,
Christian
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Kira is great to work with.
Reviewed on 2018/04/26
Adds a dimension to our work.
Adds a dimension to our work.
Pros
Fast and reliable customer service (for us and our users), the platform works internationally, and it integrates nicely with our admissions system.
Cons
I have no complaints. Reps and the rest of the team are great to work with and have met our ongoing needs.
Response from Kira Talent
Hey Jared! Thank you so much for the wonderful review! :) -Christian
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software for student/applicants.
Reviewed on 2018/05/24
Pros
Kira is a surprisingly easy to use software and it has a lot of features and functionalities needed when reviewing applications and/or student's details all day. The UI is friendly and it makes data searchers easier.
Cons
We have had some technical issues, especially with paying the videos as they can be hard to navigate, pause, move back and forward. Would love to see more options for customization.
Response from Kira Talent
Hey there! Thank you so much for the positive review! :D We've recently upgraded all video playback software to HTML5. This should resolve video playback issues and allow for better pausing/skipping forward/back in videos! We're also working on some exciting new features - stay tuned! -Christian
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Nice apply.
Reviewed on 2022/10/14
It needs new upgrades.
It needs new upgrades.
Pros
Most good feature of Kira Talent is on its archieve feature.It save our customers informations and graps everything we need.
Cons
After set up Kira Talent my computer started to slowing down.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Kira Talent Review
Reviewed on 2019/01/18
Great customer service
Great customer service
Pros
Ease of use for both the application reviewer and the applicant.
Cons
It is a hefty cost, but we feel that it is worth it.
Response from Kira Talent
Hey there,
Thanks so much for the wonderful review! :) Glad the customer services has been to your satisfaction!
Cheers,
Christian
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
An innovative tool for online learning
Reviewed on 2020/06/29
The interface is elegant and the customer service is excellent. As a result, I had a tool that...
The interface is elegant and the customer service is excellent. As a result, I had a tool that really elevated my course. The assessments were a tool for ensuring that students were prepared for class, and they actually enjoyed them.
Pros
The software allowed me to create video quizzes that enable students to offer thoughtful but concise answers on assigned reading. In an online environment, this enables me to get to know my students in a way that a paper and pencil assessment would not.
Cons
The students should not have to do the introductory video before each new assessment. This became redundant after the first assessment.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Effective way to screen candidates
Reviewed on 2019/01/30
Kira Talent provides an effective way of screening applicants prior to inviting them for an...
Kira Talent provides an effective way of screening applicants prior to inviting them for an in-person interview. We get a glimpse of their personality and people skills so that we can invite the best possible pool of candidates to the in-person interviews. I have already recommended Kira Talent to many of my colleagues!
Pros
Applicants reported that it was very easy to use. There were no issues with internet connectivity or accessibility.
Cons
There were no issues at all with the software, except that we were unable to add a photograph or jpeg to one of the questions...
Response from Kira Talent
Hey Michelle!
Thank you so much for the lovely review! :) We appreciate it so much!
Cheers,
Christian
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Kira Talent
Reviewed on 2019/08/07
Pros
Streamlines the process, making it easier to get through applications and see all the information in one place, which is a better use of our time and resources
Kira customer service is prompt, friendly, and super helpful
Cons
None that I have encountered so far, and I have worked with it quite a bit. We will see during the next year better how it fits within our organization, but so far it has been an asset.
Response from Kira Talent
Hey there!
Thanks so much for the wonderful review! :) We really appreciate it!
Christian
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use, very intuitive, great experience
Reviewed on 2018/04/30
Pros
Site layout - it linked well to our outside software and could be easily leveraged. Video download was quick and intuitive
Cons
Not grouped well within the platform and does not work well with some browsers. Issues with login for the first few weeks.
Response from Kira Talent
Hey there! Thanks for your review! :) We've made some big changes recently that should eliminate the browser issues you experienced! Please reach out to us at [email protected] if you continue to experience problems! -Christian
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Kira Talent has been an excellent partner for us in assessing international student readiness
Reviewed on 2018/04/26
ability to assess international candidate comprehension & communication skills prior to interviews
ability to assess international candidate comprehension & communication skills prior to interviews
Pros
Easy to use.
works seamlessly with our CRM system.
no technical issues.
It has been one of the best solutions we've ever implemented.
Cons
I have no dislikes about this product. I wish they had other tools we could use. Kira has been a great partner for us.
Response from Kira Talent
Hi John! Thank you so much for your review!! I am so glad to hear that you have enjoyed Kira and that it works well in your current systems and processes! - Cathlin