DirectIQ Email Marketing Reviews

DirectIQ Email Marketing

4.9 (24)
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surprisingly easy, ridiculously affordable email marketing

Overall rating

4.9 /5
(24)
Value for Money
4.8/5
Features
4.9/5
Ease of Use
4.8/5
Customer Support
5/5
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24 Reviews

Alexandru
Alexandru
Overall rating
  • Industry: Information Technology & Services
  • Review Source

Overall rating

Awesome Email Service Provider!

Reviewed on 2014/08/22

The template selection isn't overwhelming, which I think is a huge positive. They offer a good...

The template selection isn't overwhelming, which I think is a huge positive. They offer a good selection, and they are all really easy to customize to my needs.

I love the help center "how to videos." They don't go on forever, but rather, are pretty succinct and to the point.

I'm thinking about starting a newsletter, so it's nice knowing that the DirectIQ support staff is available 24/7 to help me whenever I need. A really pleasant customer support experience overall. Their 'Email Marketing News' blog is really helpful.

Pros

Really intuitive and easy to use.
Good price comparing them to other Email Service Providers

Cons

Couldn't find any so far

Cathy
Overall rating
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Direct IQ is an EXCELLENT choice for your Email Marketing Needs

Reviewed on 2022/07/16

Been a customer since 2017 and don't plan on ever moving off of it...

Been a customer since 2017 and don't plan on ever moving off of it...

Pros

The support is almost instant. And even on Weekends, I need them and they are THERE for me.

Cons

No real Cons, it's great, will always use them

Nilüfer
Overall rating
  • Industry: Industrial Automation
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Marketing

Reviewed on 2022/05/11

I tried so many, DirectIq is my favorite

I tried so many, DirectIq is my favorite

Pros

Especially in listing emails and sending campaigns unlımited

Cons

Can be discounted +1 year customers for yearly memberships

Response from DirectIQ

Dear Nilufer, we do offer 20% discount on all annual payment options. Feel free to get in touch with our support team and they'll help you.

Scott
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Above and Beyond all other email services

Reviewed on 2023/04/04

Pros

I love that i can get a response from a person about any question at basicly any time of day.

Cons

nothing, i have never had a bad time working with them over 10 years.

Alternatives Considered

Constant Contact

Reasons for Choosing DirectIQ Email Marketing

they upped their prices to completely unreasonable

Reasons for Switching to DirectIQ Email Marketing

its looked as the easiest to use.
İsmail
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DirectIQ Email Marketing Evaluation

Reviewed on 2023/04/26

After I discovered the system, my work got better. I can prepare a nice e-mail to my customers...

After I discovered the system, my work got better. I can prepare a nice e-mail to my customers whenever I want.

Pros

The system is easy to use, the interface design is beautiful. I can add the products I want in any way I want.

Cons

Sometimes there are problems with the system, but this is technology and this is normal. It is resolved instantly.

Mujde
Mujde
Overall rating
  • Industry: Consumer Electronics
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User friendly control panel & great customer support!

Reviewed on 2017/02/16

It is easy to use and understand how panel functions. Importing lists, using features like spam...

It is easy to use and understand how panel functions. Importing lists, using features like spam doctor and mailbox preview is really helpful. Also they have live support that you can always reach them and ask your questions and get help!

Pros

User friendly, great customer support, possible to find free templates, contact list cleaning service, detailed campaign reports

Cagatay
Cagatay
Overall rating
  • Industry: Internet
  • Review Source

Overall rating

My Favorite Email Marketing Tool

Reviewed on 2014/08/22

DirectIQ is both super simple and very efficient. I highly recommend it to everyone - but in...

DirectIQ is both super simple and very efficient. I highly recommend it to everyone - but in particular, to people that are just beginning to dip there feet into the email marketing waters. I say that because of its simplicity, I don't feel bogged down by the interface, which makes for a much more comfortable experience than I've had with other platforms/sites.

Verified Reviewer
Overall rating
  • Company size: 10,000+ Employees
  • Review Source

Overall rating

This is Ethan, back again

Reviewed on 2015/02/25

Who knows what I was thinking! DirectIQ is heads, shoulders, knees and toes above the competition.

Who knows what I was thinking! DirectIQ is heads, shoulders, knees and toes above the competition.

Pros

Too many to list...but I'll start by listing the ability to reply all

Cons

The only con I can think of was my awful 2010 review

Alex
Alex
Overall rating
  • Industry: Internet
  • Review Source

Overall rating

I really like it

Reviewed on 2014/09/05

This software is simple to use, and I quickly got comfortable with it.

This software is simple to use, and I quickly got comfortable with it.

Pros

Easy to load/import email contacts. Also there are nice templates.

Cons

None so far.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Review Source

Overall rating

Email marketing is our favorite digital channel now, thanks to DirectIQ's fanatical support,...

Reviewed on 2015/06/02

Email marketing is our favorite digital channel now, thanks to DirectIQ's fanatical support, and...

Email marketing is our favorite digital channel now, thanks to DirectIQ's fanatical support, and easy to understand reports.

Yasin
Overall rating
  • Industry: Textiles
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

I am very pleased

Reviewed on 2023/03/16

I'm getting much better performance than I expected.

I'm getting much better performance than I expected.

Pros

Easy to use. I can quickly turn the template I want into a campaign.

Cons

I don't know what to do about unsubscribed or unreachable mailboxes. I would like to have a Turkish training document.

Alternatives Considered

Mailchimp

Reasons for Switching to DirectIQ Email Marketing

I wanted to try.
Ahmet
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Satisfied with the service of DirectIQ

Reviewed on 2023/01/10

We have the advantage of reaching to many of our potential clients in once

We have the advantage of reaching to many of our potential clients in once

Pros

Easy to proceed and very helpful in marketing

Cons

Easy to use and instant assistance is so nice

Brian
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product for Email Marketing

Reviewed on 2022/04/29

meets my business requirement

meets my business requirement

Pros

Very easy to use and great customer service

Cons

cant delete/sanitize lists during billing period.

Athar
Overall rating
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review of DirectIQ

Reviewed on 2022/09/19

very satisfied

very satisfied

Pros

Email Marketing and Contact Management where i can create template and add contact fields of my choice

Cons

everything is good so far and nothing is bad

Alternatives Considered

Zoho Desk and Mailchimp

Reasons for Choosing DirectIQ Email Marketing

Email Sending limits

Switched From

Odoo
Pınar
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It's a nice software, it provides easy to use.

Reviewed on 2022/07/20

Pros

Thanks to its ease of use, I can send thousands of e-mails at the same time and make announcements easily.

Cons

There isn't a feature I don't like. I use it quite often.

Barbara
Overall rating
  • Industry: Music
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Promo Service

Reviewed on 2022/04/30

Pros

I have been using this service for probably almost 10 years.
I am a music promoter, and use it to send out the music I am promoting.
You can design the template to fit your needs, and it is professional-looking.

Cons

The company recently changed the format of the software, and I am still finding it difficult to use.
I liked the old way better. It was easier. The new 'back office' may have more bells and whistles that I don't use.
I prefer something more simple.
However, if you want in depth statistics regarding your promo, you will love the new version.

Oguz
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

great tool

Reviewed on 2014/08/29

I've been really happy with this email marketing service, and I really like the Spam Doctor...

I've been really happy with this email marketing service, and I really like the Spam Doctor feature. It essentially offers a diagnostic report, detailing which email clients (e.g. yahoo, Gmail etc.) will analyze my messages as spam, and why... So that I can go back and change my emails around using the advice that there reports offer. This way, I can make sure that I don't waste time sending out emails that will never make it to my clients and potential clients...

The Mailbox preview is also pretty cool, somehow it shows you how your email will look on each and every device that email can be accessed from. For example, I can see how it compares when opened on my iPad vs. my iPhone... Another example, I can see how it will look on Microsoft Outlook (which I use at work), vs. yahoo mail which I use at home. It's a really nice and useful feature to have.

Also, great support team at DirectIQ too, very responsive, caring, and ready to help :)

Nazim
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Cool service

Reviewed on 2014/08/09

I've signed up with other services in the past, but was harassed on the phone and through email by...

I've signed up with other services in the past, but was harassed on the phone and through email by their customer service and account reps which was quite frustrating (they were a lot like that annoying waiter at a restaurant that stops by 15 times to "make sure you're alright" to a point that it bothers and disrupts you).

Though, when I signed up for DirectIQ's free trial, I was surprised and relieved to find that I didn't have to provide my phone number, and that my inbox wasn't fed with emails inquiring about getting me started with a paid version. Rather, they sent me one email when I signed up for the free trial, and then one more a month later that told me my trial was over and asked if I wanted to upgrade - that's it, thank god!

Plus, they're cheaper than other email marketing firms which is great.

Atakan
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Developable

Reviewed on 2022/05/05

Pros

I can sent emails everyone for my job advertise

Cons

I think free trial needs a spam doctor i think my mails going to spam now

Alex
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Great

Reviewed on 2014/09/06

DirectIQ is simple and effective. Even someone that's technically challenged, like my mom (or even...

DirectIQ is simple and effective. Even someone that's technically challenged, like my mom (or even my dog lol), could get the hang of their platform. Loading your email contacts list is simple, customizing their templates is simple, and the campaign reports are very detailed. It's definitely a more user friendly email marketing platform than others I've tried.

Ethan
Overall rating
  • Review Source

Overall rating

Email marketing for SMB that works!

Reviewed on 2010/11/08

OK it is a paid email marketing app ( about $100/month) but it is a fully functional solution that...

OK it is a paid email marketing app ( about $100/month) but it is a fully functional solution that caters for all my small business needs. It takes 15 minutes to set-up before you can send your first email blasts.
Before jumping on on board you can try a full features version for free.

Pros

user friendly interface
Google Apps integration
mobile app, iPhine integration
good Livechat support
detailed reports

Cons

emails tend to make their ways to the spam folder :-(

JR
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great email marketing software

Reviewed on 2017/02/22

The Direct IQ software is very easy to use and priced right. They are constantly adding and...

The Direct IQ software is very easy to use and priced right. They are constantly adding and updating features to stay current. The reporting and targeting features are also great. The compatibility with the G Suite platform is also a plus. I would recommend giving it a try!

Chad
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

simple and very efficient

Reviewed on 2014/08/07

DirectIQ is both super simple and very efficient. I highly recommend it to everyone - but in...

DirectIQ is both super simple and very efficient. I highly recommend it to everyone - but in particular, to people that are just beginning to dip there feet into the email marketing waters. I say that because of its simplicity, I don't feel bogged down by the interface, which makes for a much more comfortable experience than I've had with other platforms/sites.

Kelly
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good tool

Reviewed on 2022/05/13

Pros

Es fácil de usar, las herramientas que ofrece son útiles e intuitivas

Cons

Funciona muy bien, no tengo quejas o recomendaciones actualmente