DirectIQ Email Marketing Reviews

DirectIQ Email Marketing
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24 Reviews
- Industry: Information Technology & Services
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Review Source
Overall rating
Awesome Email Service Provider!
Reviewed on 2014/08/22
The template selection isn't overwhelming, which I think is a huge positive. They offer a good...
The template selection isn't overwhelming, which I think is a huge positive. They offer a good selection, and they are all really easy to customize to my needs.
I love the help center "how to videos." They don't go on forever, but rather, are pretty succinct and to the point.
I'm thinking about starting a newsletter, so it's nice knowing that the DirectIQ support staff is available 24/7 to help me whenever I need. A really pleasant customer support experience overall. Their 'Email Marketing News' blog is really helpful.
Pros
Really intuitive and easy to use.
Good price comparing them to other Email Service Providers
Cons
Couldn't find any so far
- Industry: Online Media
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Direct IQ is an EXCELLENT choice for your Email Marketing Needs
Reviewed on 2022/07/16
Been a customer since 2017 and don't plan on ever moving off of it...
Been a customer since 2017 and don't plan on ever moving off of it...
Pros
The support is almost instant. And even on Weekends, I need them and they are THERE for me.
Cons
No real Cons, it's great, will always use them
- Industry: Industrial Automation
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Marketing
Reviewed on 2022/05/11
I tried so many, DirectIq is my favorite
I tried so many, DirectIq is my favorite
Pros
Especially in listing emails and sending campaigns unlımited
Cons
Can be discounted +1 year customers for yearly memberships
Response from DirectIQ
Dear Nilufer, we do offer 20% discount on all annual payment options. Feel free to get in touch with our support team and they'll help you.
- Industry: Entertainment
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Above and Beyond all other email services
Reviewed on 2023/04/04
Pros
I love that i can get a response from a person about any question at basicly any time of day.
Cons
nothing, i have never had a bad time working with them over 10 years.
Alternatives Considered
Constant ContactReasons for Choosing DirectIQ Email Marketing
they upped their prices to completely unreasonableReasons for Switching to DirectIQ Email Marketing
its looked as the easiest to use.- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
DirectIQ Email Marketing Evaluation
Reviewed on 2023/04/26
After I discovered the system, my work got better. I can prepare a nice e-mail to my customers...
After I discovered the system, my work got better. I can prepare a nice e-mail to my customers whenever I want.
Pros
The system is easy to use, the interface design is beautiful. I can add the products I want in any way I want.
Cons
Sometimes there are problems with the system, but this is technology and this is normal. It is resolved instantly.
- Industry: Consumer Electronics
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User friendly control panel & great customer support!
Reviewed on 2017/02/16
It is easy to use and understand how panel functions. Importing lists, using features like spam...
It is easy to use and understand how panel functions. Importing lists, using features like spam doctor and mailbox preview is really helpful. Also they have live support that you can always reach them and ask your questions and get help!
Pros
User friendly, great customer support, possible to find free templates, contact list cleaning service, detailed campaign reports
- Industry: Internet
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Review Source
Overall rating
My Favorite Email Marketing Tool
Reviewed on 2014/08/22
DirectIQ is both super simple and very efficient. I highly recommend it to everyone - but in...
DirectIQ is both super simple and very efficient. I highly recommend it to everyone - but in particular, to people that are just beginning to dip there feet into the email marketing waters. I say that because of its simplicity, I don't feel bogged down by the interface, which makes for a much more comfortable experience than I've had with other platforms/sites.
- Company size: 10,000+ Employees
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Review Source
Overall rating
This is Ethan, back again
Reviewed on 2015/02/25
Who knows what I was thinking! DirectIQ is heads, shoulders, knees and toes above the competition.
Who knows what I was thinking! DirectIQ is heads, shoulders, knees and toes above the competition.
Pros
Too many to list...but I'll start by listing the ability to reply all
Cons
The only con I can think of was my awful 2010 review
- Industry: Internet
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Review Source
Overall rating
I really like it
Reviewed on 2014/09/05
This software is simple to use, and I quickly got comfortable with it.
This software is simple to use, and I quickly got comfortable with it.
Pros
Easy to load/import email contacts. Also there are nice templates.
Cons
None so far.
- Industry: Internet
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Review Source
Overall rating
Email marketing is our favorite digital channel now, thanks to DirectIQ's fanatical support,...
Reviewed on 2015/06/02
Email marketing is our favorite digital channel now, thanks to DirectIQ's fanatical support, and...
Email marketing is our favorite digital channel now, thanks to DirectIQ's fanatical support, and easy to understand reports.
- Industry: Textiles
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I am very pleased
Reviewed on 2023/03/16
I'm getting much better performance than I expected.
I'm getting much better performance than I expected.
Pros
Easy to use. I can quickly turn the template I want into a campaign.
Cons
I don't know what to do about unsubscribed or unreachable mailboxes. I would like to have a Turkish training document.
Alternatives Considered
MailchimpReasons for Switching to DirectIQ Email Marketing
I wanted to try.- Industry: Automotive
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Satisfied with the service of DirectIQ
Reviewed on 2023/01/10
We have the advantage of reaching to many of our potential clients in once
We have the advantage of reaching to many of our potential clients in once
Pros
Easy to proceed and very helpful in marketing
Cons
Easy to use and instant assistance is so nice
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product for Email Marketing
Reviewed on 2022/04/29
meets my business requirement
meets my business requirement
Pros
Very easy to use and great customer service
Cons
cant delete/sanitize lists during billing period.
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of DirectIQ
Reviewed on 2022/09/19
very satisfied
very satisfied
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It's a nice software, it provides easy to use.
Reviewed on 2022/07/20
Pros
Thanks to its ease of use, I can send thousands of e-mails at the same time and make announcements easily.
Cons
There isn't a feature I don't like. I use it quite often.
- Industry: Music
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Promo Service
Reviewed on 2022/04/30
Pros
I have been using this service for probably almost 10 years.
I am a music promoter, and use it to send out the music I am promoting.
You can design the template to fit your needs, and it is professional-looking.
Cons
The company recently changed the format of the software, and I am still finding it difficult to use.
I liked the old way better. It was easier. The new 'back office' may have more bells and whistles that I don't use.
I prefer something more simple.
However, if you want in depth statistics regarding your promo, you will love the new version.
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Overall rating
- Ease of Use
- Customer Support
great tool
Reviewed on 2014/08/29
I've been really happy with this email marketing service, and I really like the Spam Doctor...
I've been really happy with this email marketing service, and I really like the Spam Doctor feature. It essentially offers a diagnostic report, detailing which email clients (e.g. yahoo, Gmail etc.) will analyze my messages as spam, and why... So that I can go back and change my emails around using the advice that there reports offer. This way, I can make sure that I don't waste time sending out emails that will never make it to my clients and potential clients...
The Mailbox preview is also pretty cool, somehow it shows you how your email will look on each and every device that email can be accessed from. For example, I can see how it compares when opened on my iPad vs. my iPhone... Another example, I can see how it will look on Microsoft Outlook (which I use at work), vs. yahoo mail which I use at home. It's a really nice and useful feature to have.
Also, great support team at DirectIQ too, very responsive, caring, and ready to help :)
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Review Source
Overall rating
- Ease of Use
- Customer Support
Cool service
Reviewed on 2014/08/09
I've signed up with other services in the past, but was harassed on the phone and through email by...
I've signed up with other services in the past, but was harassed on the phone and through email by their customer service and account reps which was quite frustrating (they were a lot like that annoying waiter at a restaurant that stops by 15 times to "make sure you're alright" to a point that it bothers and disrupts you).
Though, when I signed up for DirectIQ's free trial, I was surprised and relieved to find that I didn't have to provide my phone number, and that my inbox wasn't fed with emails inquiring about getting me started with a paid version. Rather, they sent me one email when I signed up for the free trial, and then one more a month later that told me my trial was over and asked if I wanted to upgrade - that's it, thank god!
Plus, they're cheaper than other email marketing firms which is great.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Developable
Reviewed on 2022/05/05
Pros
I can sent emails everyone for my job advertise
Cons
I think free trial needs a spam doctor i think my mails going to spam now
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Review Source
Overall rating
- Ease of Use
- Customer Support
Great
Reviewed on 2014/09/06
DirectIQ is simple and effective. Even someone that's technically challenged, like my mom (or even...
DirectIQ is simple and effective. Even someone that's technically challenged, like my mom (or even my dog lol), could get the hang of their platform. Loading your email contacts list is simple, customizing their templates is simple, and the campaign reports are very detailed. It's definitely a more user friendly email marketing platform than others I've tried.
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Review Source
Overall rating
Email marketing for SMB that works!
Reviewed on 2010/11/08
OK it is a paid email marketing app ( about $100/month) but it is a fully functional solution that...
OK it is a paid email marketing app ( about $100/month) but it is a fully functional solution that caters for all my small business needs. It takes 15 minutes to set-up before you can send your first email blasts.
Before jumping on on board you can try a full features version for free.
Pros
user friendly interface
Google Apps integration
mobile app, iPhine integration
good Livechat support
detailed reports
Cons
emails tend to make their ways to the spam folder :-(
- Industry: Construction
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great email marketing software
Reviewed on 2017/02/22
The Direct IQ software is very easy to use and priced right. They are constantly adding and...
The Direct IQ software is very easy to use and priced right. They are constantly adding and updating features to stay current. The reporting and targeting features are also great. The compatibility with the G Suite platform is also a plus. I would recommend giving it a try!
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Overall rating
- Ease of Use
- Customer Support
simple and very efficient
Reviewed on 2014/08/07
DirectIQ is both super simple and very efficient. I highly recommend it to everyone - but in...
DirectIQ is both super simple and very efficient. I highly recommend it to everyone - but in particular, to people that are just beginning to dip there feet into the email marketing waters. I say that because of its simplicity, I don't feel bogged down by the interface, which makes for a much more comfortable experience than I've had with other platforms/sites.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good tool
Reviewed on 2022/05/13
Pros
Es fácil de usar, las herramientas que ofrece son útiles e intuitivas
Cons
Funciona muy bien, no tengo quejas o recomendaciones actualmente