SpendMap Reviews

I like that it's a simple process once you do it a few times. I enter individual req's a lot for our vendor purchases, so it follows the same format.

I don't like that I can't edit my req, but have to have it rejected and make a brand new one. It makes it hard to keep the req #'s organized or up to date with the approval process.

The process to complete requestions, purchase orders, the approval system and ease of use.

At this point the pros outweigh the cons.

the approval rules and buyer spend limits helps monitor purchases
Implementation was done by Finance, seemed to go ok but issues when there are credits, SM is not easy for doing credits excluding RMA's with using Sage as your finance software.

Most feel it is simple to do a PO, but modifying or searching for information is difficult and time consuming. Using the 'help' menu takes too long as it is very extensive and complex and everyone is short on time. Help menu explains what the feature is for, but not how to use it
The thing we liked the least was no set of work instructions in the beginning and now there is, everyone has used it for so long, they don't want to go back and re-learn how to

SpendMap is easy to use for all users (Field, Approval, and generating a purchase order). Their customer support staff is easy to get a hold of, extremely knowledgeable of their system and the systems capabilities and are very pleasant to work with.

The way our company decided to create our database has made locating certain items within our database harder or setting up budgets slightly more difficult than the average company. However, SpendMap's team was able to assist us in fixing what we needed done in our system to make the budgets work the way we required them to.

Configurability - while complex to initially understand, very easy once you get the lay of the land.

would love to have more data visible on a screen - item numbers and names, req numbers w/ associated PO numbers - in one place, as an example

Dozens, if not hundreds, of reports and metrics to be found at just a few clicks, with tons of options to filter and get the precise info you may be looking for.

Initial set up was difficult, gathering all the data and information required and coming up with the system settings we wanted was very time consuming but obviously necessary.

The Spendmap online help is vast and verbose. One must follow multiple rabbit holes to get answers which are easier to just get from a quick phone call or email to support.

our Rep [sensitive content hidden], she is amazing to work with. Solves all our problems.

Receiving module's auto receive needs to have a warning message.

SpendMap makes keeping up the orders very manageable and is simple to use

The only con that I can think of is that the date calendar gets hung up somehow and will not leave the screen, but only in a few windows.

When we enabled the punch out features it streamlined purchasing from web based catalog vendors.

Upgrades sometimes required more time than we felt were necessary

The ease to use and able to export to QuickBooks. Support is awesome to work with as well.

Don't have any complaints or wishes at this time.

The integration was a smooth transition, the training of staff was well handled, the functionality that the software provides for the price is outstanding. The customer support has been excellent and having special reports built was extremely helpful and inexpensive.

The end users do complain that there is no easy way to just reorder an item that they have previously ordered. They have to do a look up then when they learn the purchase req. they have to go into it and make adjustments and they feel that it is too many steps and not as easy as the prior system.

Love the ease of use. Customizable, can do excellent reports. Can take out of history items to put back in play.

I have nothing to complain about here. Am very satisfied.

Really easy to use. This software never fail processing data so it is an advantage and save time

i need more trainning to use more tools

Follow through is easy and simple to complete.

Searchability features could be improved.

Me agrada la facilidad que tiene cuando se usa y lo practico que es al momento de querer implementarlo lo hacen una opción idónea por lo sencillo que es para con los usuarios usarlo.

Algunas veces las actualizaciones requieren algo de tiempo.