iCloud

4.7 (1,815)
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Multi-device cloud content storage

Overall rating

4.7 /5
(1,815)
Value for Money
4.3/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.4/5

93%
recommended this app
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1815 Reviews

Kelvin
Kelvin
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

iCloud Review by Kelvin Hernandez

Reviewed on 2023/10/30

My overall experience was good, the product delivers what it promises.

My overall experience was good, the product delivers what it promises.

Pros

It is very simple to use, easy to understand and quite secure.

Cons

It can only be used with devices from the same ecosystem.

Taylor
Taylor
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Only the best.

Reviewed on 2024/03/15

Pros

The fact that it is available for all of my requirements. It integrates into every different operation I use throughout my iPhone and macOS.

Cons

I wish the price was a bit lower, but it is fair. What you get.

Alternatives Considered

Google Drive

Reasons for Switching to iCloud

Overall integration into the devices that I use.
Mihail
Overall rating
  • Industry: Computer & Network Security
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best cloud for your phone.

Reviewed on 2025/01/14

It is especially convenient because it makes a copy of the phone's settings and when replacing the...

It is especially convenient because it makes a copy of the phone's settings and when replacing the phone, it is very easy to transfer to the new device. You don't need to have the photos on both the phone and iCloud.

Pros

It makes a copy of my files online and through my account I can access them anywhere, anytime.

Cons

When it gets full and keeps prompting me to pay for a higher plan or clear files

Chris
Overall rating
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Okay tool for the price

Reviewed on 2024/10/21

It’s not the most user friendly and I wish it worked a little differently but it’s affordable for...

It’s not the most user friendly and I wish it worked a little differently but it’s affordable for what you get.

Pros

I like the integration with Apple devices. Automatically syncs data (based on preferred settings) and does more than just sync pictures.

Cons

I don’t like that if you delete something on a device it deletes everywhere else and doesn’t retain it in the cloud. I wish it would let me store pictures in the cloud so if I delete something from my phone, it’s still backed up in the cloud.

Kyle
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

iCould Review from a user of 7+ years

Reviewed on 2024/11/18

Overall, iCloud has been a convenient and reliable service for storing and syncing my files across...

Overall, iCloud has been a convenient and reliable service for storing and syncing my files across devices. It’s easy to use, but I’d love to see more storage options at better prices. It works well for those who have several Apple products or who have been/ will continue to be an Apple customer for an extended period of time.

Pros

What I like most about iCloud is the seamless integration across all Apple devices. It syncs photos, documents, and apps ensuring everything is up to date and accessible, no matter which device I’m using. The backup feature is also very reliable.

Cons

One of the few downsides in my experience is iCloud’s storage limitations. The free plan is only 5GB which is quite small, and the paid plans can get expensive.

Chloe
Overall rating
  • Industry: Banking
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good for multiple storage

Reviewed on 2025/01/18

Good when having everything synced in one app good for when you get a new device

Good when having everything synced in one app good for when you get a new device

Pros

Can store all files and photos from phone automatically without having to manually back up your files

Cons

Having to pay for extra storage for photos when memory is full

Ledio
Overall rating
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best for storage

Reviewed on 2025/01/20

Very happy with using it, saving the space of my phone and saving everything there

Very happy with using it, saving the space of my phone and saving everything there

Pros

Very easy to store files fotos and back ups, very easy to usee , and its a good price for using it.
You can also take a profit and use it for free (5GB)

Cons

The negative thing is that you can use it only in your apple devices

Latisha
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

So handy!!

Reviewed on 2025/03/12

Pros

I love it because I have different devices but they are synced up

Cons

I was so confused when I first started using it lol

Faiz
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

ELITE Cloud Services

Reviewed on 2025/02/06

Overall just another Cloud Storage service but with a heavy price tag for Apple users.

Overall just another Cloud Storage service but with a heavy price tag for Apple users.

Pros

An okay product with a clean UI and support for its users to get their documents, photos, videos and many more on the cloud and on the go.

Cons

Its limitations to only Apple Users to use its services for cloud storage and moreover hits hard on the pocket as well.

Andrew
Overall rating
  • Industry: Research
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Very useful for backing up and storing data

Reviewed on 2025/02/28

Very positive with fast upload speeds and storage options

Very positive with fast upload speeds and storage options

Pros

The ease of use and large storgae capabilities

Cons

It can sometimes be difficult to move filed out of iCloud after they have been uploaded

Ross
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

iCloud, its OK

Reviewed on 2024/07/21

iCloud is ok. But its limited. You can't really use it for storage, like you would with Dropbox, it...

iCloud is ok. But its limited. You can't really use it for storage, like you would with Dropbox, it just doesn't work that way. Not sure why Apple doesn't compete. Storing large files or folders always leads to trouble I find. It's also very expensive when you push past the first paid-for level, with the price increasing x3!! Nuts

Pros

As an apple device user iCloud works perfectly between devices, I've three on my desk right now all of which can easily access my shared files and folders. It's also perfect for photo back up and sharing. If you're a windows user however, its limited I feel.

Cons

Firstly, for what it is, it's expensive. Not to start with, but when you need the upgrades.

Right now I have 200 gig, it costs here in the UK £2.99. I could do with another 100/200 gigs as my storage is running low. However the next upgrade option is £8.99! Sure you get 2TB for that amount. But I don't need that. The leap between the two price points is too large. Which is why I use Microsoft Office instead. For way LESS than Apples £8.99 pm you get the full office suit of programs, PLUS online storage of 1 TB. It's a no brainer. So I use iCloud for photos, files and device backup. And OneDrive for my storage. Plus the bonus of Word, Excel, Outlook etc.

Alternatives Considered

OneDrive and Backblaze Computer Backup

Reasons for Switching to iCloud

I use OneDrive alongside iCloud, these two subscriptions cover my needs. I used to use Backblaze, but when working with large files, the backup process was too slow and stressed out my machines. Making small changes to files of 2 gigs or more would slow everything way down. It's also pricy for what it is.
Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

iCloud is Apple's answer, although pricey

Reviewed on 2024/08/26

iCloud is Apple's answer to file storage and backup management. You have instant access to it with...

iCloud is Apple's answer to file storage and backup management. You have instant access to it with any apple device. It will backup your phone, tablet, laptop, etc, however backup times are slow and file storage base tier fills up very quickly. There are no discounts. It is easy to use and I have not had any problems with it but for a more decisive system with additional features look elsewhere.

Pros

I really do appreciate how natively integrated iCloud is into the apple ecosystem, it is easy to use and you never have to worry about losing your files or not accessing them when you are using an apple product.

Cons

iCloud is very expensive and there are other alternatives that do the same thing for a cheaper price.

Alternatives Considered

Box

Reasons for Switching to iCloud

I chose iCloud initially over ease of use in ecosystem but have since steered clear.
Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very nice experience

Reviewed on 2024/04/01

I like it to the degree that i regret not using before

I like it to the degree that i regret not using before

Pros

That i have safe and easy tool for my data

Cons

That it is Expensive when i buy more space

Dario
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Keeps your important data at your fingertips

Reviewed on 2024/10/12

iCloud is straightforward, easy to access, and makes it easy to find your data across devices.

iCloud is straightforward, easy to access, and makes it easy to find your data across devices.

Pros

It allows for seamless connectivity between devices and the sharing of important files and info all in a familiar interface.

Cons

Not applicable. It does what it sets out to do and connects you to your resources in an accessible way.

Ryan
Overall rating
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Beneficial File Storage and Portability

Reviewed on 2024/08/22

I use iCloud as a backup for all of my file storage. I try to keep all of my files on internal...

I use iCloud as a backup for all of my file storage. I try to keep all of my files on internal storage/flash drives, but having them backed up on iCloud gives me a lot of peace of mind.

I also enjoy being able to move and modify files between my devices with iCloud.

Pros

I enjoy the portability of iCloud. I am able to move files easily between my devices to view and modify them.

Cons

The biggest con, as with any cloud service, is the need for internet connectivity. This is not something that can be fixed since cloud services are based on internet storage, but it does make file transfers difficult when you can access a strong WiFi or cellular signal.

Sanchita
Sanchita
Overall rating
  • Industry: Individual & Family Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Apple Ecosystem

Reviewed on 2025/01/12

Apple cloud is very reliable and give wonderful experience in backing of photos, documents ,...

Apple cloud is very reliable and give wonderful experience in backing of photos, documents , accessing all those extremely securely. It gives a personalized experience of apple ecosystem itself.

Pros

1. Extremely secure cloud and security when accessing it in real time is best.
2. It's a personalized apple ecosystem when all apple system can communicate in one place.
3. Seemless and very reliable experience.

Cons

1. Very limited free storage is available.
2. In case of mobile missing the data accessing is little difficult due to layers of security system.

Ian
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

iCloud is the Standard And I highly Approve

Reviewed on 2024/10/21

I have had a great overall experience with iCloud and recommend that all Apple users enable and...

I have had a great overall experience with iCloud and recommend that all Apple users enable and sign up.

Pros

It makes it very efficient to sync files and data. The sign in is very secure and allows me to use my iCloud account for many different things I use daily.

Cons

There are times when it becomes difficult to sign into the account and takes time to learn the ways to use.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I LOVE Apple!

Reviewed on 2024/11/16

iCloud is a great home for all my apple data - it is easy to use/access. I have had no issues so...

iCloud is a great home for all my apple data - it is easy to use/access. I have had no issues so far.

Pros

iCloud is amazing for cloud storage on mobile phones, laptops, and desktop computers

Cons

I am a huge Apple fan and will always use their products so I have no issues with iCloud

Antwoine
Overall rating
  • Industry: Environmental Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My cloud icloud

Reviewed on 2024/10/18

Overall I’m pleased with iCloud. Great addition to iPhone. Convenient storage option

Overall I’m pleased with iCloud. Great addition to iPhone. Convenient storage option

Pros

Convenient storage and linked to my iPhone

Cons

Limited storage capacity makes it difficult to keep up with too much data

Claude
Overall rating
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Loyal iCloud User

Reviewed on 2024/10/15

I have been an Apple/ I cloud user for over a decade. Other than the subscription, I never have...

I have been an Apple/ I cloud user for over a decade. Other than the subscription, I never have anything negative to say about it.

Pros

I cloud allows you to save, backup and upload files and data so that in the event that you run out of space or even loose your device, you can recover it.

Cons

The one thing I don’t like about iCloud is that you need a subscription based on how much storage you need

Smita
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reliable and secure cloud

Reviewed on 2024/10/24

Overall the experience has been superb. I love the availability and reliability of the cloud and i...

Overall the experience has been superb. I love the availability and reliability of the cloud and i use it to store my all confidential documents.

Pros

I love that its in sync with all my apple devices i.e my Iphone, macbook air and I pad. The cost is also ok if i don't go over 50 gb space. Apple's cloud is very secure and reliable. I have never seen it unavailable and the retrieval is very fast as well.

Cons

The cost increases after we go over 50 GB space limit which is a bummer for me.

Adam
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Access across all apple devices

Reviewed on 2024/10/24

works extremely well synching my entire character

works extremely well synching my entire character

Pros

i can synch all of my documents/calendar etc.. across all of my apple devices

Cons

without a decent internet connection is can be a struggle

Nicole
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Go with the cloud put your mind at ease

Reviewed on 2024/11/16

I love taking photos and writing poems. Having the extra storage puts my mind at ease that I won't...

I love taking photos and writing poems. Having the extra storage puts my mind at ease that I won't loose any of them.

Pros

All of the extra photos I can store, along with documents.

Cons

All the steps to get into it. I also tend to forget what photos I have in there.

Autumn
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very helpful with retrieving data

Reviewed on 2024/12/13

Great when needing to restore or transfer a phone

Great when needing to restore or transfer a phone

Pros

Stores data on the cloud and has the ability to be available on multiple devices

Cons

Limited storage and after a while you’ll need to pay for more

Josh
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Integrated to my Devices

Reviewed on 2024/11/15

Having the system integrated into my Apple devices makes it a no brainer to use. iCloud has become...

Having the system integrated into my Apple devices makes it a no brainer to use. iCloud has become an essential integration with all my devices.

Pros

Ease of access across devices and automated syncing through all my apps that interact with it.

Cons

Not enough options when it comes to selecting cloud storage size. Going from 200GB to 2TB is quite a jump and isn't necessary for my use case, but I need more than 200GB.