Emburse Abacus Reviews

Having come from a huge tech company that had their own proprietary software to submit and reimburse expenses, Abacus is a breath of fresh air. It's unbelievably easy to use and both their website and their mobile app are clean, intuitive and get out of my way.

I don't feel like I'm jumping through hoops or need to go through a bunch of red tape to get expenses reimbursed, and it helps me keep track of when my expenses are approved and reimbursements are being distributed.

It's amazing being able to just take a photo of a receipt right from the app and upload it immediately. Don't need to hold onto receipts or gather scans in another app.

Seriously, this software is so simple. Every company should use it.

I've had the mobile app crash a few times or just become unresponsive, but this is so inconsistent that I don't really think I've ever been inconvenienced by it.

Easiest to use expense tracking software. Just snap a receipt and send to your approving manager gets notified. Quick and easy to categorize expenses appropriately, as well.

No cons, been very happy with Abacus and current and prior companies that have used this software.

Abacus has so many feature, it is practically limitless. We were able to use it to shorten our expense process drastically. Not to mention the fact that the Abacus team is extremely helpful. Their introduction emails answer your questions before you even have a chance to ask them! For us, Abacus was the perfect choice as it offered us both a simple and practical expense platform to start with as well as a technology we will be able to use moving forward and integrate with our accounting software as our sales representatives become more aware of the product. (Which isn't too tough! Its incredibly simple to use!) Pricing is at a great point as well. However, if a user does not submit an expense they will not pay for that month! I would not trust those who offer "free expense software." Those at Abacus are professionals, hands down, no doubt.

I really have few cons for the software. I think it would be nice to see more instructional videos that we could share with our sales team so that we did not have to explain the software to them. That being said, the software is intuitive and we had few problems helping everyone get up to speed. All in all, there is little to complain about considering how much bang you get for your buck.

I love the Abacus. It's extremely easy to navigate your way throughout the site, and it takes only a few seconds to upload images of your receipt/add a quick description of your expense. I also like that you can create different categories and can require specific fields to be answered. This is extremely useful on the admin side when users are uploading their information for Corporate expenses. It leaves less room for exclusions to me made. This programs took me approximately 30 minutes to learn and I've used it every day since.

My least favorite thing about this product is just the price, honestly. I feel it is a bit high, but the product is great and the customer service is very helpful, so all in all it's worth the money.

The way the mobile app and web app work together makes it very easy to upload receipts from your phone and manage your expenses on your laptop.

Sometimes the mobile app will crash or not function properly - its not quite as built out as the web app.

The interface is easy to use and expensing on this system is very quick. I use my phone regularly and the biggest benefit is when you can use your phone to upload the expenses on. This makes it relevant and direct, which cuts out paperwork.

It would be good on the dashboard to see what the expenses have been paid, not just how much has been aggregated.

Very easy to use, very easy to teach employees to use

Unable to customize export file before downloading to CSV. Not a big deal, but it would be a nice feature to have.

The support team is very responsive. The product may be great but once you purchase it they want more money to deliver the product rather than deliver the product.

The product is difficult to use, and simply does not offer the features that are available in quick books.
It is a huge step backwards and requires an amazing amount of time to deal with glitches. It frustrates rather than enhance outlook. The product is outrageously priced for what we are able to do.
I was assured it was the right product for my small firm but I don't think so.

Abacus is great - both online and in their app. It's simple to submit (and approve) expenses to keep your team moving.

There are random bugs that appear in the mobile version that seem to be easily resolved by restarting.

Abacus is a really easy way to submit receipts and costs for reimbursement without too much hassle. The interface is very simple - just drag and drop images or PDFs of your receipts.

It's hard to have a timeline of when costs will be approved, since that depends on the administrator or manager manually saying yes to them (at least in our case). But, once funds are approved it's pretty quickly deposited into your bank account.

Abacus is a extremely useful expense software with ability to drag images from the platform and also can download images from the phone app.

The aggregate expense with outstanding amount shall be displayed on home page that will be very helpful for any user.

We have been using this system for about five months now. The website and mobile app are user-friendly, which is the biggest pro. It can also be customized to fit your business structure. Overall, the system has delivered well on most of what it promised.

I think our only con so far is that the system does not integrate with our accounting software as we were told it would.

We have used their services once only last year and thoroughly would recommend their customer service

They are small and may take some time to get assistance. They seem to be always busy which can be both a pro and a con

Probably a decent product. My issues are the fact that using their shared servers causes a frustrating experience when accessing our software each time.

Very aggravating interface. I believe they have deceptive marketing practices.

The Tech support is very good and very willing to help if you have any kind of issues.

Simplicity and ease of use along with the timeliness of payments.

There is nothing that I would change about this platform.

Expenses made easy and tracking done correctly. Credit cards and mileage is now easier than ever before.

After my employees turn in accurate expenses, I have to pay them. I don’t really like that, but that’s business.

I like the ease of use. I was able to pick it up very quickly.

I haven't had any problems with the product so far. A manager has to invite you to use the app.

It is very easy to use and straightforward. Also enjoy the design of the interface and its aesthetically pleasing appearance.

Really nothing. It does everything I need it to, easily. Maybe make the charts section a little more detailed. Looks pretty basic.