JobNimbus Reviews
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476 Reviews
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Love the system, Ronnie has been great to work with.
Reviewed on 2018/02/03
Pros
Keeping track of multiple offices, being able to talk to each user. Track conversations of with customers.
Cons
Would like to integrate excel with the program. I would like to separate different office managers from seeing each other's area.
Response from JobNimbus
James, thank you for your wonderful review. We especially appreciate the details you shared about how well our software is working across multiple sites or offices. We also love your feedback about integrating Microsoft Excel. Although our philosophy is to get away from spreadsheets and into tools that have more options and usability, we understand that each business has its own flow and preferences. Users can attach spreadsheets in JobNimbus, but it sounds like you may have a different solution in mind. Also, it may be helpful to use our Groups feature, and our Support team can help you get set up with that. If you haven't already reached out to [email protected] or (855) 964-6287, we'd love the opportunity to troubleshoot this with you.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Total Workflow Solution
Reviewed on 2019/08/21
Pros
JobNimbus is a very cost effective solution to manage our daily workflow. It customizes to us versus us having to customize to it. It provides all the main and plain features needed to keep our team connected and efficient through our workflow from start to finish. Works as our CRM and Operational software. Flexible reporting and mobile access are also a big pro.
Cons
Photo reporting would be a great addition. Currently, there is no option to print photos in a report format. Odd, because you can create a report for just about everything else.
- Industry: Computer Hardware
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
JobNimbus is budget software with many bugs. Sign up to be guinea pig!
Reviewed on 2021/11/14
Ive used JobNimbus overall for a year- I still continue to use it because Ive already set it up and...
Ive used JobNimbus overall for a year- I still continue to use it because Ive already set it up and transferred my sales force over here. The customer support is quick to help when you need it on anything simple. Anything over low level complexity is not going to get fixed and you'll have to deal with it. Some issues I have, if you are in an area with reception issues, you will have zero ability to pull up contact details or address. You better make sure you have the right information before you go to these job sites. No notes, no phone number, nothing will be available. The downtime, there's lots of it. Enough that if you're in the middle of typing up a long estimate with lots of details notes and pictures, if anything crashes you LOSE ALL YOUR DATA. Remember back in the day before autosave? Kids lose term papers and everything. Well job nimbu does you worse than that. You'll lose entire sets of work you did if the system goes down or you have an internet issue. The other HUGE ISSUE i have is that the software constantly prints a SECOND PAGE on estimates an invoices for customers and subcontractors. Their software was written by third world countries (probably the same guy who wrote the Boeing airplane trim level software) If you write too many lines it will kick a blank second page out. So you print this, it prints two pages. You send it to a client, it sends them a two page PDF, which the second is blank. Its unprofessional. For the last year the company has said, just mak
Pros
The software works overall to manage many different areas of your business. However, it does none of them well. It does a good job of keeping everything in one place but what good is that if it still has lots of bugs that the company refuses to fix?
Cons
BUGS! Lots of Bugs!!! No offline version. This is a cloud software. It routinely goes down and locks you out of your customer data and job information. If you are doing jobs in rural areas or areas that lack reception you will be unable to access your job nimbus in ANY capacity. The other HUGE ISSUE i have is that the software constantly prints a SECOND PAGE on estimates an invoices for customers and subcontractors. Their software was written by third world countries (probably the same guy who wrote the Boeing airplane trim level software) If you write too many lines it will kick a blank second page out. So you print this, it prints two pages. You send it to a client, it sends them a two page PDF, which the second is blank. Its unprofessional. For the last year the company has said, just make it print one page. Well even if you do that, it still says 1 of 2 pages and the customer asks you where the second page is. They want to know what it says on the second page before they approve an $40,000 estimate.
Response from JobNimbus
Hi Jose,
The issue with the estimate on two pages should be resolved now.
Thank you for your feedback we will take it into account.
JobNimbus.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Happy Customer
Reviewed on 2019/12/12
Pros
Provides an easy and effective way to streamline your business to be the most productive and efficient as possible .
Cons
No cons at this time, it may take some time to get everything setup but once you have your workflow everything falls into place.
Alternatives Considered
Housecall ProReasons for Choosing JobNimbus
Needed a CRM that would help streamline and manage company.Switched From
QuickBooks OnlineReasons for Switching to JobNimbus
JobNimbus was more geared toward our needs and works well with our other suppliers and integrations.- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
JobNimbus Review
Reviewed on 2019/12/16
It is a CRM that is specifically suited to what we do.
It is a CRM that is specifically suited to what we do.
Pros
The ability to phone, text, email, and note from the app and see an immediate upload to the web version. Great way to document the communication flow with a client.
Cons
Nothing of any consequence. Keep up the great work.
Response from JobNimbus
We are glad you are finding JobNimbus so helpful!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
JobNimbus for Roofers
Reviewed on 2019/10/23
The software is friendlier than other systems I have used
The software is friendlier than other systems I have used
Pros
That you can keep everything about a job all in one location. It’s very convenient and the software can do everything you need to complete the job start to finish
Cons
Setup and customization is not very easy and the support staff is not as familiar as they could be
Alternatives Considered
InsightlyReasons for Switching to JobNimbus
The friendliness of the software beat out the competition and the space was endlessResponse from JobNimbus
Thanks Alison!
Setup and customization is a top priority for us right now, so we're definitely working to make this experience more delightful!
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
JobNimbus Review
Reviewed on 2019/06/12
Pros
It was aesthetic and super easy to use, with everything very intuitive
Cons
There were some things i couldnt find like putting notes or somthing, and sometimes a little slow
Response from JobNimbus
Thanks Jason! I know our team is working on updates to performance for both the web and mobile apps, so things should be getting faster for you!
If you ever have trouble finding anything, please send an email to [email protected] and they can help you out!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jobnimbus helps us accomplish vital tasks every day
Reviewed on 2019/03/29
Pros
We've been using Jobnimbus for about 3 years now and the built in functionality with payments, Quickbooks and job tracking have made our lives so much easier. All photos and documents get uploaded directly from our phones out in the field for sales and invoicing made simple.
Cons
No functionality for e-signatures... Like, we can let customers pay their bills right thought a huge green button on the email, why not have a huge blue button saying "approve estimate." Make it easy for people to say yes to us, then store that on the cloud with everything else...
Response from JobNimbus
Hey Joshua! So glad JobNimbus has been able to help you do some pretty important stuff in your day. We want to keep making that happen, and approving/signing estimates is one of the ways we want to help better.
While you can get your estimates signed directly on our mobile app, the e-signature experience is lacking and our dev team is working to take that experience up a notch. Stay on the lookout for updates to the mobile app and web experience!
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
No Drive To Improve
Reviewed on 2018/09/13
App is ok, but our backend and office personnel have major, unsolved issues. I wish I had never...
App is ok, but our backend and office personnel have major, unsolved issues. I wish I had never started using this company.
Pros
It's inexpensive and it's fairly easy. Most competent owners can set it up the way that they would like, instead of having to pay the company to do it for them.
The mobile app is pretty good.
Cons
Support is awful. You send an email and wait for a response. Phone support consists of leaving a voicemail and getting called back. Feature suggestions are ignored. We have a ticket open regarding QB sync for months now, escalated to senior development.
No one at JN wants to be the best. No one reaches for the brass ring. No one wants JN to absolutely be the best that it can be. Pay your bill, take what you get. That's all. I would never recommend this to anyone. We will likely stay for a while because retraining a whole team is a pain, but I would advise anyone considering JN to stay away.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
sinks the office together
Reviewed on 2019/04/16
Job nimbus is great we put all are contracts or information and pictures of the jobs in jobnimbus...
Job nimbus is great we put all are contracts or information and pictures of the jobs in jobnimbus so if anyone has any questions all they have to do is go under the job name in jobnimbus and everything will be there
Pros
That everyone can look at all the documents that is in jobnimbus or add anything to it.
Cons
Could use a update on the look of the software
Response from JobNimbus
Thanks James! Our team is always improving and we have some great ideas for improving the look of the software, it's only a matter of time!
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Not satisfied
Reviewed on 2020/06/03
There isn’t enough support with setting this up. You can get a 30 minute appointment but may need...
There isn’t enough support with setting this up. You can get a 30 minute appointment but may need longer well guess what you’ll have to wait and schedule another time. Good luck getting anything accomplished.
If you have a simple company without a lot of data to enter into financials may be a good fit. I would highly recommend looking else where for a CRM.
Pros
Well very customizable. I honestly don’t have much good to say.
Cons
Financials. Each aspect you have to manually add and update. If you change one section you have to manually update everything else. Nothing syncs within the financials. And the customer support and training is terrible with helping setting it up. We have spent more hours figuring it out which still two months later and this system is not supporting our company. Which we have incurred more costs than what we wanted to spend on using this CRM. Not a good fit if your constantly changing and updating costs in a job.
Also it does not work well from an iPhone/iPad. Desktop or laptop is good. However most of our team will be using an iPhone to conduct work.
Alternatives Considered
AccuLynxReasons for Choosing JobNimbus
I believe they thought the cost would be beneficial. But you get what you pay for.Switched From
AccuLynx- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
JobNimbus--An app with heart and great potential
Reviewed on 2019/08/14
Pros
The best thing about JobNimbus is the staff behind it. The customer service is outstanding. They listen, have common sense and follow-through. They set reminders and get back to you even it it's a lengthy matter. Because of this, JobNimbus can't help but succeed. As far as the app goes, we love the way it syncs with our sales reps mobile phones in the field.
Cons
Our company does not take advantage of the capability of syncing with Quickbooks. Because of this, many automations that would be available because of the syncing are not. As a result, I have to do a lot of manual status updates. I've run into several bugs which staff has quickly addressed.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Job nimbus
Reviewed on 2019/08/25
Job nimbus has worked really well for our Roofing company. We are able to communicate better with...
Job nimbus has worked really well for our Roofing company. We are able to communicate better with our customers and employees.
Pros
How quickly we were able to transfer over, and the capabilities of the software. I like that we are able to put all forms/docs and pics into 1 job file in one location.
Cons
The sync with quickbooks does not really work.
Reasons for Choosing JobNimbus
So we could be more efficientReasons for Switching to JobNimbus
It seemed to be the best fit for us and was able to perform all the functions we needed.- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Two way sync highly unreliable and many glitches in product they cannot fix
Reviewed on 2019/03/20
Many glitches but we've contacted them repeatedly and they have never fixed one or been able to...
Many glitches but we've contacted them repeatedly and they have never fixed one or been able to give us an explanation. We've had product over 17 months. Their two way sync does not work in many areas and they repeatedly have asked us for print screens of the glitches which we provide but always say "they cannot replicate so they can’t help". If there is a problem the will use these technique over and over for the same glitch until you just are worn out and stop asking.
If we make a change to an existing estimate in QB it does not change the estimate in JN so the estimates in JN are never correct and useless for us. Recently, we realized we had sent 3 emails to a customer over the course of a month through JN that they never received and in JN they were marked as "sending" but never go anywhere. We have brought it to their attention and they admitted “there was a problem” that they would look into but we don't expect any results.
We made a suggestion online for a simple update to their customer record format (well over a year ago) as we were told by them that our feedback was important. Then I looked at the topic in the community area and over 300 customers had made the same suggestion over years and years and they have yet to do anything to help with the suggestion so obviously they are not responsive to customer input.
Last, it is obvious from conversations with tech support over the years that they are low ll in the 17 months we have had their product.
Pros
The boards are visually effective and easy to use
Cons
Two way sync is a nightmare. Many glitches the company cannot/won't fix.
Response from JobNimbus
Thank you for your honest review, Deborah. We're so sorry you've experienced these issues and I hope my response will help clarify the communication you've had with our team.
Feedback is #1 in importance for us. JobNimbus itself was built on feedback, it's our life blood. Unfortunately, we can't fix everything in a day, things take time. We are addressing the feedback we get as it comes and in the best order we know how. For example, we just released Time-Based Automations, which was our #1 requested feature, seeing a 98% satisfaction on the feature. Performance improvements is #2 and we're actively updating for that.
QuickBooks issues are fixed as soon as we can figure out what is going on, part of that is being able to reproduce the issue, but our support team can't fix them by themselves & our devs are working tirelessly.
We appreciate your business and hope you'll continue to put your faith in us to do right by you. Give us a chance and we will make it right.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Love hate relationship
Reviewed on 2020/05/04
I stay because I haven't found anything else that integrates project management, crm and a calendar...
I stay because I haven't found anything else that integrates project management, crm and a calendar in one software. But I consider leaving often with the lack of progress on the development side or communication from their development team on what is forth coming. They seem relatively new so I think they have been set on just finding new customers, but without matching growth with new features, they aren't looking at retention very seriously. If you are considering them, check out their https://jobnimbus.uservoice.com/ to see if your needs on specific features will be met.
Pros
Integrated CRM was a big deal, it was hard to find anything else that was a combination of calendar, crm and project manager. This does fill the job of being all in one. The interface is clean and easy to navigate.
Cons
Customer service is actually pretty quick to respond and friendly to deal with BUT they can't do anything. Most of our issues have been limitations to the software and they tell you to fill out a feature request but then the development team completely ignores or doesn't update any of the feature requests. Some requests, that really are basic, have been sitting out there for YEARS with no response on if and when the development team will do them. I also am frustrated with the lack of ability to fine tune what fields and options are used/not used. It is time consuming to create a new project or customer contact because there are a lot of fields and no AI that will help autofill entries based on previous data. Example you might have a dozen customers that all work for the same firm/company but you have to enter EVERY field for that person and their location instead of it trying to suggest similar data for your entry as you start typing.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great program, easy to use, awesome support team, and constantly improving!
Reviewed on 2017/01/11
We are one of those companies that started with pen and paper alone. As our business grew, we...
We are one of those companies that started with pen and paper alone. As our business grew, we started falling behind because we spent so much time doing what is now accomplished with JobNimbus. This program is absolutely a game changer for us. It brings almost every aspect of our company into one place. Everything in a customer file (or any other "contact type") becomes searchable by nearly any piece of information pertaining to that contact. Any number of contacts can be made "related", making all correspondence between related parties available in one spot. That includes contact information, emails (yes, emails!), attachments, estimates, invoices, budgets, material orders, etc. The way that the estimate/invoice/material order system is set up allows you to create separate templates for quick, easy, and all inclusive documents. You can even create different price lists for different suppliers and/or locations. They eliminate the need to write multiples of the same information (i.e. you can turn an estimate into an invoice, material order, or work order). Work orders can be assigned to any sub-contractor and placed onto a board that is categorized into a workflow that you can completely customize by whatever steps of the job your company has. It's extremely versatile in that regard, and once you determine how you want your workflow to operate it is very functional. You can use the budget feature to track costs on a job and calculate commissions. I could spend all day ranting about all the features that JobNimbus offers, but it boils down to this: JobNimbus offers tremendous value to your company. One more note about their support and development team. I had a TON of questions during the implementing of JobNimbus into our company and was on the phone with support a LOT. They were always very accommodating and patient with me, providing me with answers and resources at every turn. Over the course of the past few months alone, there have been MANY updates, both web version, and mobile app. They have a great feedback section on their website and they DO listen to user input. I am excited to see how far they will go from here and have enjoyed watching them grow into an industry leader.
Pros
Several integrations with major programs (EagleView, Quickbooks, Sales Rabbit, naturalForms, Accurence)
Mobile App
E-mail integration
Low cost
Ability to create custom reports to help your business monitor
Cons
There are no cons.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
JobNimbus: A CRM And More For The Modern Contractor
Reviewed on 2022/11/14
JobNimbus allows my company to run more efficiently, with powerful tools for analytics and customer...
JobNimbus allows my company to run more efficiently, with powerful tools for analytics and customer tracking. Every person in the administrative team in my company uses it every day, with no major complaints or issues. The customer service is excellent and there is a lot of content online published by JobNimbus in order to make the admittedly steep learning curve feel a lot better.
Pros
JobNimbus strikes a good balance between user-friendliness and power. While initially, the software can be overwhelming, it is easy to learn after spending a few minutes to really get to know the program. Additionally, there are training resources available online which make the process even easier. This means that you are able to use the extremely powerful tools that JobNimbus offers after a few hours of training and working around in the software. It allows you to do everything that you would want a CRM software to do, and then some. Additionally, there is a sales pipeline functionality that I personally don't use, but our sales team does, and it allows them to stay on top of every incoming lead.
Cons
There are several areas that are still (to the best of my knowledge) in development, including integrations with other apps - specifically Zapier. Zapier is an essential integration, and as of the time of writing, JobNimbus does support it - just not with custom fields. I believe that this is a big missing feature, and the only significant issue I find with the program.
Response from JobNimbus
Thank you so much for your response, we will consider your feedback.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Almost there...
Reviewed on 2019/08/28
This has helped us track our project exponentially better...as long as everyone enters the data.
This has helped us track our project exponentially better...as long as everyone enters the data.
Pros
I love the ability to track communications and all files for a client through the project lifecycle. Especially when it is paired with Company Cam for tracking changes/photos.
Cons
I would love to see this integrate with .xls document exporting better. It would be an amazing step if I could export an estimate or Invoice into an excel format for further breakdown and project tracking. This would in turn give much better opportunity for profitability and ease of use. As of now, I have to double enter everything OR use a completely different estimating suite....which I would rather not do.
Reasons for Switching to JobNimbus
Most bang for the buck.- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Good program as long as every person in the company is devoted to using it.
Reviewed on 2018/02/06
Pros
The best part of the program is the job board section. It comes in handy for every department in the company. Each employee can see where a job stands and you can set notifications, so they will know about a job they need to pay attention to. Being able to import customers from previous CRMs is great. It means you won't have to do a lot of data entry of past customers to catch up your Job Nimbus database.
Cons
The only downfall, which really isn't the fault of the program at all, is if one person doesn't update a job along the way, the job could get lost. To make Job Nimbus a successful CRM in your company, every employee needs to use it every step of the way. An example is if your production manager forgets/fails to update a job as complete, the accountant would never know they are supposed to bill the customer. I'm sure there would be a workaround, but we ended up deciding it wasn't worth using this program because some employees would skip crucial steps, resulting in jobs getting lost.
Response from JobNimbus
Eric, thank you for taking the time to leave us such a great review. We love hearing about how some of our favorite features worked well for your team. It sounds like you ran into some issues around human error among your team, and we're wondering if using Days in Status on our Boards view might help. Also, additional automation and customization may help. Our team would love the opportunity to help you troubleshoot that. At your convenience, please contact our manager Ronnie Smith at [email protected]. We want to help your team get the right solution for what you're doing!
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thank You JobNimbus!
Reviewed on 2019/04/16
This is has been a great tool to keep track of projects and to track my employees. Thank you!
This is has been a great tool to keep track of projects and to track my employees. Thank you!
Pros
I loved that it is SO user friendly. This is very important to me as I have some team members who are a bit dated in their usage of computers and software. This is very user friendly and easy to maneuver. I love how you guys are constantly updating, there are many ideas floating out there and since you are listening to them and doing what you say, its a huge incentive to stick with you. You're not afraid to grow and we love that.
Cons
It's difficult to get someone on the phone to help. I honestly don't have the patience or time to wait for emails all the time. I need help and a response immediately, so having a call service that is immediate response would be VERY beneficial. Please keep our ( the consumers) wishes in mind for more growth. I am YEARNING for the capability to edit my font in the email platform and to be able to add a second email.
Response from JobNimbus
Thanks so much, Samantha! We're so happy JobNimbus has been a great tool, and we're glad most of all that you know we're listening and always tryin to add value to your workflow.
You'll be pleased to hear that our support team is working on some big initiatives to tackle those wait times. We've had a ton of growth so they're working to handle that volume and have some new ideas coming soon which should make them much easier to get ahold of! Please keep trying when you need help and each time should get better and better.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Wonderful program but a couple points of constructive criticism
Reviewed on 2019/08/20
Positive. It's one of the best systems I've used by design. It's simplistic by nature but offers...
Positive. It's one of the best systems I've used by design. It's simplistic by nature but offers multiple options on how to utilize the information as well as allowing all the information to be easily accessible to all employees .
Pros
It keep everything centrally located and easily accessible. It's syncing capabilities with QuickBooks and Gmail as well as the other programs that are pivotal to our company. It easily converts the information entered into different forms i.e. estimates, invoices, and it's design is user friendly.
Cons
My biggest concern and complaint about this program is the glitching. For example, it often has long load times whether it be looking up a contact, saving anything, converting estimates into invoices, etc. It will reuse invoice and estimate numbers and not tell you that it's a duplicate number until it's complete and you're trying to save it. It also won't allow you to enter multiple people with the same name, i.e. James Smith. These are a couple examples of things that I feel if addressed and corrected will enhance the program as well as strengthen the efficiency, and support the effectiveness of an already very useful and easily used system.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use software
Reviewed on 2019/08/13
Creating reports is awesome. We can get our information immediately and understand the state of our...
Creating reports is awesome. We can get our information immediately and understand the state of our company and to know what decisions to make.
Pros
User-friendly, easy to use and to teach people how to use it.
Reports
Cons
Don't like how the notes don't follow a thread. Each time that someone replies to a note it goes to the top instead of under the note that they are replying to. This is annoying because there can be 10 notes between the note you are replying to and your reply so following is confusing.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nimbus
Reviewed on 2019/08/14
Tracking our customers better than pencil and paper.
Tracking our customers better than pencil and paper.
Pros
Ease of use and easy to get team members trained on it
Cons
When sending estimates and invoices to customers the system does not allow the sending of a custom email message. One has to select from templates and for our remodeling business, these change daily. A work around that we use is; we send the estimate to our email, then we customize it to fit the situation then email if from there. We have learned that out customers do not recognize the jobnimbus email address and sometimes discard it.
Quickbooks does an amazing job at allowing COMPLETE customization of an email when sending estimates or invoices.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
JobNimbus Daily Use
Reviewed on 2019/05/06
Job NImbus keeps all of my files in one place which solves an efficiency issue. It allows multiple...
Job NImbus keeps all of my files in one place which solves an efficiency issue. It allows multiple users to be able to access the files which stops the time taken to hunt down a file. It also helps us to create and monitor the completion of tasks and to keep jobs on track. It is our one stop file for all workorders and invoices.
Pros
Job Nimbus is a one-stop database for all of our clients. It allows us to place/file all documents in on online filing system. It also allows us to use the scheduling and tasks to keep projects on track so they can be completed in a timely manner. This helps to prevent items from falling through the cracks.
Cons
I am not a field/mobile user so much, but do hear that the upload feature of photos and documents from mobile/tablet devices can be problematic. Sometimes the files can upload fine, but then the next 3 files (all photos) cannot be read or upload as an unknown format.
Response from JobNimbus
Thank you for your review! Our dev team is working to resolve the photo issues as we speak and have already released updates to improve the functionality and performance. Stay tuned for more, you're definitely going to start hearing great things about our app after those updates!
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Has some really great features but lacks in a few areas.
Reviewed on 2017/07/23
JobNimbus has lots of really cool features, fairly easy to operate and seems to be making constant...
JobNimbus has lots of really cool features, fairly easy to operate and seems to be making constant improvements.
Pros
The My Tasks on the dash board is a must have! It brings all of your tasks and calendar appointments into an agenda list to be checked off at the end of the day or some time in the future. Nothing goes away until you check it off. I first learned how valuable this feature was the first time I started using it. I discovered an appointment a month before that I had completely overlooked. The customer already had her claim paid and was ready to have her roof replaced. Needless to say, she was not happy with us and had already had her roof replaced by another company. I cannot find an app or another CRM that has this feature. I'm actually paying for JobNimbus just for this feature along with another CRM that have other features that I need.
Cons
Having contacts and jobs in separate boards is too much. Jobs is a must for us as we have lots of repeat business from contractors and home owners. I can't imagine any company in this industry that doesn't need the jobs feature turned on.
Entering a new contact and then creating a job for that contact is a tedious time consuming headache. I had to take a call because the ladies in the office were busy with other calls, as I tried to enter the info while on the phone with the customer, that's when I made the decision to go back to the program we had been using before. Entering the initial contact and job information needs to be easy enough while on the phone with the customer.
Doesn't sync job expenses from Quickbooks online.