ShippingEasy

4,8 (1 115)
Powerful, Yet Simple Shipping Software

Overall rating

4,8 /5
(1 115)
Value for Money
4,8/5
Features
4,7/5
Ease of Use
4,7/5
Customer Support
4,9/5

97%
recommended this app
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1115 Reviews

Bryan
Overall rating
  • Industry: Sporting Goods
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Such a huge fan of Shipping Easy, they do exactly what they promise.

Reviewed on 2018/07/18

I get my shipping done quickly and reliably every single day regardless of which storefront, which carrier and which destination.

Pros

I run 2 distinct Shopify stores and my amazon marketplace, all from my single dashboard. We ship many thousands of packages domestically and internationally using UPS, DHL and USPS. I've personally used Shipping Easy every single work day since I signed up 6 years ago! I'm so impressed with how they have grown while continuing to put their customers first. I simply can't imagine starting an e-commerce business without them.

Cons

Ha! Must be a trick question! So trick answer. Honestly, over the years any shortcomings or hiccups that I've pointed out have been quickly and thoughtfully resolved.

ashley
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product!

Reviewed on 2020/06/26

Great!

Pros

Easy to use, integrates with my purchasing software.

Cons

lots of features that are helpful but I just don't always know how to use.

Alternatives Considered

Stamps.com

Reasons for Choosing ShippingEasy

This is integrated with our purchasing software so I don't have to hand key all addresses and makes it easier.

Reasons for Switching to ShippingEasy

This is integrated with our purchasing software so I don't have to hand key all addresses and makes it easier.
JOHN
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Fine service for what they offer.

Reviewed on 2018/08/09

Overall experience is good. For the price, the services and features are good. Overall, my experience with customer service is that they are pretty helpful. We have been trying to get a feature running for days, and through focus and ingenuity, Melody was able to get it running after a few different attempts with us today.

Pros

Clean design, runs fast, overall offered more than our last software, offered a pretty good introductory discount at the time, easily synced with 3 of our sales avenues at first, customer service is usually pretty fast to respond when contacted

Cons

There is at times disconnect with the different stores leading to problems we did not have with another service. I do not always know where the break down is, but shippingeasy won't always connect with eBay or our website. There were unexplained orders that were not ours for items we have never sold that showed up in our shippingeasy account more than once. I have not noticed development of shippingeasy since we first started using. There is a forum page to request development and features, and I do not believe there is any customer requested development done. I would like to know that something "in the pipeline" or "in progress" is actually progressing at all and not simply lip service.

Roland
Overall rating
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Simple and effective way to ship and track productsj.

Reviewed on 2022/12/06

Was very easy to set up and install.

Pros

Easy setup and use played a major factor in selecting this product for our customer to use on their website. They were able to hit the ground running once we showed them basics.

Cons

As of right now there have not been any issues with this product from our client.

Alternatives Considered

Shippo

Switched From

Shippo
MaryJo
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

GREAT Service provider.. they care about the little guy!

Reviewed on 2019/10/09

Great service every time. We use this program for many features, including inventory and email marketing.

Pros

Easy to use.
Easy to get customer service and technical help.
[SENSITIVE CONTENT HIDDEN] helped me with email marketing.. really made it work.

Cons

I have nothing to note that can be improved.

Blair
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great features, easy to use, helpful support

Reviewed on 2020/05/28

Pros

ShippingEasy has provided all the features and resources we need to grow our business efficiently.

Cons

It would be helpful to add features that can more efficiently handle orders that need to be re-shipped after issues such as 'returned to sender', damage, or fulfillment errors. This would mean having the option to automatically send notifications to customers and update orders in Shopify.

Alternatives Considered

ShipStation

Reasons for Switching to ShippingEasy

ShippingEasy offered essential features that other products lacked. Their sales and support staff were attentive and helpful.
Christina
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Incredible Service

Reviewed on 2019/12/11

Pros

I love that it is user friendly and Shipping Easy strives to ensure its users have the access to help when needed. Super prompt and efficient.

Cons

I am not a techy person so sometimes I dont always know how to fix an issue, HOWEVER the chat feature is amazing for this!

Alternatives Considered

Stamps.com

Reasons for Switching to ShippingEasy

The ease and support and Lularoe integration!
Denise
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outstanding customer focus

Reviewed on 2020/02/20

Efficiency in purchasing shipping labels from multiple sources. Multiple platform integration. Soon, inventory management and forecasting.

Pros

They are making upgrades and enhancements that actual improve the software and save me time. It’s apparent that they care and know first hand what I need as a business.

Cons

Nothing. I really can’t think of one con.

Rachael
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Shipping Easy Review

Reviewed on 2019/06/03

Makes day to day shipping and sending packages quick and easy

Pros

quick and easy to use daily, great compatibility

Cons

A bit of a learning curve, not the cheapest software there is

Alternatives Considered

Stamps.com

Reasons for Switching to ShippingEasy

better layout, was the same monthly cost as Stamps.com, Stamps is now cheaper per month
Lori
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Customer Service

Reviewed on 2020/03/03

Shipping easy has been easy to use and customer service has been great. Thank you [SENSITIVE CONTENT HIDDEN] for your help

Pros

I love that its integrated with Lularoe and Bless making it easy to ship.

Cons

Tax info was hard to find on my own, but thanks to [SENSITIVE CONTENT HIDDEN], in a few minutes he had it figured out and I was able to print.

Meydad
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent solution for our business model

Reviewed on 2019/11/25

Pros

If your company ships around 2,000-3,000 packages monthly, this is the software for you.

Cons

The reports section could be a bit confusing. I wish there were a few more features.

Veronica
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Shipping App

Reviewed on 2019/11/17

For more than five years, ShippingEasy has provided me excellent service. Their customer service is always at reach through the chat feature inside the App, and they always respond immediately. So there is always help at hand. There has not been one time when they have not helped me when I have had the need. Help is always at the speed of light. The commercial rates provided through them are also great!

Pros

As it names states, shipping is very easy with this App. I have been using it since 2014 in a BigCommerce Store with no issues, to ship domestically and internationally using mostly USPS, FedEx and APC. For a very reasonable monthly fee you can connect unlimited stores, so selling through multiple channels becomes a breeze. I have Amazon, eBay and the BigCommerce store all funneled through ShippingEasy and it makes shipping very trouble-free as it syncs everything.

Cons

I could not find use for their inventory manage feature, but I can not say it is good or bad, it just did no service for the style of stores and sales I have.n

Alternatives Considered

ShipStation

Reasons for Switching to ShippingEasy

More Affordable.
Brandon
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fastco USA

Reviewed on 2019/12/11

Pros

It's feature rich with new functions being added constantly.

Cons

The inability to add tracking from a local courier or another logistics company. I've seen this requested a bunch but it has never been implemented. Example: This would be for the "mark as shipped" scenario. Right now the drop down only shows carriers that we have linked. It'd be great if there was an "other" option where we could put the name of the logistics company used and add tracking. We ship a lot in the Southeast and Advantage Logistics dominates this area due to their low rates. They do provide tracking numbers but we are unable to attach them to our Fastco store orders though ShippingEasy.

Jessica
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Shipping Easy

Reviewed on 2019/10/23

I use it to ship online orders and manage inventory for my multiple sales channels in person and online.

Pros

Love the capabilities and inventory features. It works well for my needs.

Cons

There are a few very simple features that the software is lacking like when I sell something through my linked POS system to shopify it doesn't deduct inventory since it wasn't shipped and I wish that the Purchase order screen showed what my quantities were in stock instead of my projections so I don't have to have multiple screens open to know what to order.

jasmin
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use software with a caring team

Reviewed on 2019/08/23

overall, i love shipping easy. I started using this software when it was first launched a few years ago. They were one of the first companies to provide the label printing ease us upcoming ecommerce businesses needed.

Pros

I love that i can always and i mean ALWAYS get my questions or concerns answered. The staff is amazing and extremely knowledgable. They are patient and are always eager to help out

Cons

so far, i havent had major cons, i have been using them for years

Alternatives Considered

ShipStation

Reasons for Switching to ShippingEasy

better pricing
Aaron
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Saving my sanity!

Reviewed on 2019/08/15

Inventory Management across multiple sales channels

Pros

I use ShippingEasy to not only ship my orders but to manage my inventory across multiple sales channels. This has been a life saver and likely added years back to my life. The idea of how I was managing my inventory before ShippingEasy makes me want to invent a time machine so I could have started using them from the beginning.

Cons

Sometimes getting everything to work with a new sales channel and sync with existing inventory can be a little tricky, but once it's it setup, it's smooth sailing.

Alternatives Considered

Craftybase and ShipStation
Claire
Overall rating
  • Industry: Cosmetics
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It's been a game changer for our business!

Reviewed on 2022/01/06

Tracking with other apps was extremely difficult and it wasn't as seamless of a process, thankfully with ShippingEasy we are able to create labels, track the packages, and analytics.

Pros

Absolutely love how easy ShippingEasy is to use! It connects beautifully and seamlessly with our Shopify platform and we're able to notify our customers of every step of their order! It has made our customer service experience so much easier and I highly recommend it!

Cons

I'd like to see more analytics available since this will be our go-to system as we scale this upcoming year!

Jessica
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

No contest, Shipping Easy is the best at what it does!

Reviewed on 2017/01/19

Shipping Easy lives up to its namesake and offers easy, thorough, and cost-effective assistance for all of my shipping needs. They've never let me down in Customer Service and make themselves as accessible as possible for even the most time sensitive of situations. They are one of the few services that I recommend by word of mouth, as I feel they will always represent me and my company to the best of their ability.

Pros

The Customer Service is at least 50% of why I love this software. But I also love how simple and clean the design of the program is. It has everything that I need for shipping, without being too overwhelming. I also love the level of communication the site offers with its alert system. It makes me feel quite confident that the software is constantly being cared for.

Cons

It would be nice if Shipping Easy could offer Express Shipping for all of the Flate Rate packages sizes USPS offers, instead of just the Flat Rate Padded Envelopes.

Jim
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Their Name is what I Get!!

Reviewed on 2019/10/03

Shipping Easy makes running an online store easy and saves time from having to research pricing for my item on USPS, UPS and Fed Ex websites. They have negotiated rates with UPS and Fed Ex which they pass on to us. Their customer service team is responsive and informed. They always get me back on track quickly. They proactively reach out to help us utilize their tools like Marketing. We are able to send out blast emails to all 4000+ customers about sales, discounts or other products we want to highlight. Cool Stuff!!

Pros

The ease of identifying the most economical method to ship items - USPS, UPS, Fed-Ex. They also offer the ability to access all previous customers via the Marketing segment.

Cons

I can't rearrange the icons at the top of my dashboard. Maybe the price....It would be great to have this service for free, but they earn their fees!!

SHELLI
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love It!

Reviewed on 2020/05/11

Pros

It's fairly simple to set up and implement, but the most benefit comes from their customer service. They've assisted me with any issue that came up on setup, even so far as to troubleshooting hardware from another company. Customer service is key!

Cons

It can be technically difficult initially to set up, but as long as you call or use the great chat feature to ask for assistance, customer service will get it fixed in no time. In my case, they asked for permission to "control" my desktop and did the setup for me.

Kathleen
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

The Only Shipping Software that Worked for Me

Reviewed on 2018/04/11

Pros

My business buys product from the customer (instead of the other way around). I used to have to manually generate a shipping label, cutting and pasting into paypal ship now, the order #, the customer address, I had to manually calculate the weight...it was tedious, I actually cringed when I got new orders, not good if you are running a business. A friend said I could purchase shipping software to do that, but none of the apps could be customized to automatically send a shipping label to a customer for them to use to SHIP TO ME. Then I tried ShippingEasy, oh my gosh they had a work around for me! Now, with a few clicks my customers receive a shipping label, it has their order # on it, AND it sends them an email! All with a couple clicks! So happy! Now I am happy to get as many orders as I can.

Cons

I have no complaints. This software does what it is supposed to do, make my life easier. Customer support is great.

Kevin
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A tad bit cumbersome

Reviewed on 2019/10/16

It has certainly streamlined our shipping procedures and helped us consolidate all of our market places into one shipping platform. It has saved us countless area on that side. The marketing side could use some help but the information it provides is great.

Pros

The software is very powerful and can be extremely useful beyond just shipping. It tracks all transactions and captures gret markleting information for future use.

Cons

The whole thing is just a bit cumbersome as far as the interface goes. It is not very intuitive in terms of finding functions. Overall they just really need to upgrade the user interface.

Randy
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ALL ABOUT THE CUSTOMER

Reviewed on 2020/01/20

I tell as many people as possible how wonderful the customer service is. They are always so friendly and even more helpful

Pros

It's very easy to navigate, you can work from anywhere.

Cons

I would love to see an app or have it easier to you use on your phone.

Meagan
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Super helpful -- ease of use is TOPs!

Reviewed on 2019/03/27

This company/ software application is great! Works integrated for back end store e-commerce shipping, allows for sub accounts to allow flexibility, and easy to direct add shipments that are not integrated. Additionally, integrated with address verification for best success, and easy to ship internationally.

Shipping for 16years, this is THE BEST and the rates are Really Excellent.

Pros

I love that if ever an issue, which is very rare, that this company has very friendly, helpful, and successful customer support via phone or chat. They go the extra mile to stay with you while solving problems.

Cons

NONE! absolutely zero complaints. I have always been responded to, helped, advocated for, and folllowed up!! Always. This is hassle-free, which is really great.

James
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Customer Service

Reviewed on 2019/11/29

Overall a good experience. And I feel like shipping easy is constantly trying to get better.

Pros

The product is effective, and when functioning at full capacity extremely beneficial to helping the day-to-day needs of my business to keep going. When there is an issue, 9 out of 10 times I can contact customer support and they go above and beyond to help us.

Cons

You really have to dive in and have a very good understanding of the in's and out's of the software to set it up and no how to troubleshoot problems. It was a big learning curve and can definitely get a little frustrating at times. Customer Support helps lessen the pain though. Also times when shipping go down can be extremely frustrating.