Tipalti

4,7 (114)
Global Payables Automation

Overall rating

4,7 /5
(114)
Value for Money
4,6/5
Features
4,5/5
Ease of Use
4,6/5
Customer Support
4,7/5

98%
recommended this app
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114 Reviews

Mike
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic Team, Company and Service

Reviewed on 2016/08/27

We need a payment solution for paying nearly 1,000 publishers all around the world and we needed it fast. It had to work, it had to work well and we didn't want to deal with all of the hassles that this workflow could potentially entail. Tipalti's team made it easy, answered all of our questions, put our minds at ease and most importantly, got the job done. After having gone through the process manually one time, we could easily see the clear advantages Tipalti brought to the table. And they keep exceeding expectations every day.

Pros

Payments in different currencies
Payments all around the world
Different payment formats that the may require (ACH, wire, etc.)
1099 Handling

Cons

None that come to mind

Catina
Overall rating
  • Industry: Investment Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My POINT of view...

Reviewed on 2020/11/06

Pros

I like the new ACH Debit feature that allows us to save time from manually transferring funds from our bank to Tipalti. This saves us a great deal of time!
I also appreciate being able to create unique Payee ID's.

Cons

One of the issues I have is when you need to cancel an approval request, you are not able to let the approver know that the request has been cancelled. I
It would be nice to be able to add bills to a payment order that has already been scheduled.
No option to chat with the Support team when needing to reach out to them. It appears the only way to reach them is via email.

Chen
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Approve review

Reviewed on 2020/11/26

Very good.

Pros

It's very user friendly.
Doesn't feel like there is a need for an ordination before use.
Very intuitive,

Cons

Once a request is submitted I found it difficult to make changes to it.

Dylan
Overall rating
  • Industry: E-Learning
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great product!

Reviewed on 2021/06/01

Pros

The software is very user friendly and automated.

Cons

Having to fund our Tipalti account to pay vendors.

Response from Tipalti

Hi Dylan,

We greatly appreciate your positive review of the product! The user-friendliness and automation capabilities are where we hang out hat, and I'm glad that you're finding value with us.

Your feedback on the payments is also appreciated and I am passing it on so that we can continue to prioritise these enhancement ideas.

Dana
Overall rating
  • Industry: Computer Networking
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Approve.com is an example why you would rather buy a saas solution then build one

Reviewed on 2021/01/26

Approve .com has a great team of people, they understand the business of purchasing very well. the product has a NS interface which was very fast to implement. I love it!

Pros

intuitive, easy to implement, flexible and has cool UI!
Support is quick.

Cons

Approve is growing startup and they are missing some features as admin page but they are delivering new features very fast .

Alternatives Considered

NetSuite

Reasons for Switching to Tipalti

Approve has a flexible approval cycle , much better UI and is very easy to use . no training is needed! An erp system would never be able to provide such an easy business flow which fits our requirement so Well.
Verified Reviewer
Overall rating
  • Industry: Music
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The solution to Payment Problems

Reviewed on 2021/06/19

Very great experience.
Very wide features.

Pros

I used this Software for my payment Operations.
It is very easy to use.
Wide range of accessibility.
Easy to access.
Wide range of services.
The Distrokid huge music distribution site also use Tipalti fro payment processing.
Easy to use.
Hassle free Procedure.

Cons

Sometime it take bit more time to process payment otherwise it is great option for payment processing.

Joel P.
Overall rating
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent software product, sales and customer support.

Reviewed on 2018/09/06

Pros

Simplifies the payment process, while supporting statutory compliance and all at a very reasonable cost.

Cons

We could use improved standardized reporting, but all data can be easily exported and manipulated for reporting..

Ehud
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

An easy and elegant solution for one of the biggest pains a finance department gas

Reviewed on 2020/11/29

Pros

- The product is clean, simple and easy to use, which makes the implementation easier
- There's an option to have a full dialog about the purchase with no involvement of other forms of communication
- User onboarding is fast

Cons

Would like to have more control as an admin in the system - approval flow, optional fields etc.

Antonio
Overall rating
  • Industry: Information Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use, feature rich software suite

Reviewed on 2022/09/20

Pros

Easy to use, historic invoices are easy to access and review. User interface is de-cluttered and user friendly

Cons

Not much, for the features I use the software performs fine.

Kevin
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Excellent service

Reviewed on 2016/08/30

Excellent SAS. Customer Support is top notch. Using this service has reduced our man-hours (and costs) considerably. There is a lot of back-end work to get it linked into your system but it’s worth it. We send weekly and monthly payments (qty in the thousands) and I’d hate to go back to doing this ourselves.

Pros

Excellent Customer Support, I'd rank it among the best. You can actually CALL them (!). Sometimes you have to leave a voice message but they get back to your promptly; same if you email them. Uploading payment instructions is very straightforward.

Cons

Knowing if a recipient is indeed “payable” is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries. Tipalti is always trying to improve things though.

Vilim
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Tipalti review

Reviewed on 2022/09/27

Overall Tipalti is great software and help us with our AP processl.

Pros

We use Tipalti for AP and it is working great as they provide great approval work flow and payment process.

Cons

One of the issues is reporting as Tipalti provide only hand full of standard reports.

Alternatives Considered

Coupa

Reasons for Switching to Tipalti

Price
Ana
Overall rating
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User friendly and great customer service

Reviewed on 2020/05/27

The customer service is always kind and attentive.

Pros

Invoice processing efficiency has improved by 90%. Storing of invoices and tax documents, TIN validation and banking information is all in one place. Email inquiries have decreased dramatically.

Cons

The implementation was not as smooth and seamless as we would have liked. The initial uploads created several duplicate vendors and not all invoices uploaded properly.

Josh
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Excellent Software for Payments

Reviewed on 2020/10/29

Pros

Our business uses Tipalti to manage the payments of thousands of users. We have found the service to be very user-friendly and is easy to onboard new vendors. It streamlines to payables function and increases the efficiency of our accounting team. Additionally their customer service is always quick to respond and help with any problems we have.

Cons

If a vendor is not payable, it can sometimes be difficult to understand the cause. No automation of 1099.

Alec
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Aragon Review

Reviewed on 2020/10/27

Pros

It is easy to use and clear in what is pending/has been paid. It is very secure as well.

Cons

Don't really have many negatives about Tipalti other than allowing vendors from other countries to be paid in US dollars occasionally causes issues.

Orit
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent purchasing tool

Reviewed on 2020/11/16

Great tool, connects well to Netsuite, they helped with the integration and training and I’d definitely recommend them to other companies looking to establish a proper purchasing process.

Pros

The looks and speed of the system. We were mostly worried about users not adopting, but ended up successfully deploying the process across the company

Cons

They don’t deal with invoices. So we had to keep our AP operations in our ERP

Alternatives Considered

Coupa and Procurify
Taylor
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1 001–5 000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Tipalti - Great AP System!

Reviewed on 2021/06/02

Paying bills on time and adding the proper approval workflows. Tipalti has solved both of these.

Pros

Tipalti is very user friendly and easy to review and approve invoices, along with adding and adjust approval workflows. The reporting capabilities are very useful and easy to run as well.

Cons

The implementation was a bit challenging, switching from bill.com to Tipalti but that's expected when transitioning to most products.

Response from Tipalti

Hi Taylor,

Thank you so much for the strong and positive review! We are super thrilled that you are finding the product easy to use, as well as making great use of the reporting capabilities!

Our team appreciates your business, as well as your positive review.

Eyüp
Overall rating
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Tipalti Approve

Reviewed on 2022/04/15

I create my reports here and I can easily notice the parts I want.

Pros

It is very nice that the analyzes are simpler and more understandable than other software.

Cons

Correction of transactions is very difficult and complex. It needs to become simpler

Alessandro
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Lean payment management

Reviewed on 2020/04/23

Pros

Overall simplicity and provides a good tracking, invoices and payment status.

Cons

Just a small improvement: once payments are submitted to the 2 approvals, if only one person has approved, I'm not able to see which one it is, so I have to solicit both

moran
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 501–1 000 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Work with Approve

Reviewed on 2020/11/01

Smart and energetic team, service oriented and fast learning.

Pros

The UI is good and the system is user friendly. It's an out of the box solution with some options to customize.

Cons

Missing an easy online purchasing experience for the end user (catalog) + agreements management module.

Alternatives Considered

Coupa and NetSuite

Response from Tipalti

Thanks for the feedback Moran

We have added a contact repository to our vendor module, which allows to (1) Store contracts and assign metadata (2) Schedule reminders for renewals (3) Search and filter vendors by contracts.

With regards to punchout capabilities, those are on our immediate roadmap, alongside catalog management.

David
Overall rating
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Review of Tipalti AP system

Reviewed on 2021/06/02

Pros

Tipalti makes approving invoices very easy and provides great documentation regarding who approved and which accounts in the GL are being charged.

Cons

Implementation was difficult and there should have been more up front training.

Response from Tipalti

Hi David,

We sincerely appreciate your honest and positive review!

I will pass your feedback about implementation to our sales and product teams so that we can improve that portion of the process. It's also really good to know that Tipalti is working well in terms of documentation and streamlining approvals.

We hope that we can continue to enable you with everything you need to enhance your team's processes.

Athina
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Reliable and Easy-to-Use Service

Reviewed on 2020/04/23

We've been using the service for a little over a year now, often processing hundreds of payments per week, and so far haven't faced any crucial difficulties that we weren't able to overcome.

The Tipalti team is quite easy to contact too. So far it's a pretty smooth experience!

Pros

I like how easy it is to import and manage payees in Tipalti.

Cons

I would like to have the ability to search for payees by email. Additionally, at times we're struggling with duplicate records since duplicate detection is based on ID and email.

Areane
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

User Friendly Software

Reviewed on 2018/04/27

Pros

The software is very accessible and the support team has been very supportive when it comes to some concerns about the product.

Cons

It is a bit pricey, but it will worth the price for its how it is useful

Oren
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Problem solved with Approve

Reviewed on 2020/10/29

The Approve team is extremely professional and knowledgeable, you can tell that they really care. Their services are outstanding.

Pros

The solution solves a major gap for many organizations where the vendor onboarding and qualifications can be done in and automated manner. Took is very easy to use which makes it very attractive for users to interact and use it.

Cons

A a start up company changes to solution are common, I encourage the team to provide a more predictable deployment schedule e.g. every quarter

Anna
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Definitely Recommend Tipalti

Reviewed on 2016/05/03

I started using Tipalti as a payment solution for my business when manually paying vendors was becoming too difficult and time consuming. After the initial set up, payments are easy and fast to make and there is less room for user error since everything is based on vendor ID numbers.

Pros

batch upload, quick payments, auto emails, GREAT customer service who were willing to work with me and my specific needs

Cons

getting vendors initially set up in the payment portal took some time (even though there was an auto upload, which helped tremendously) but I had a lot of vendors I needed to ensure were set up quickly and accurately.

Jeffrey
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review

Reviewed on 2020/04/22

Pros

Very easy to use, great software, very easy interfase

Cons

No cons, very easy to use, very easy interface