Seismic

4.7 (210)
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Cloud-based enablement software for sales & marketing teams

Overall rating

4.7 /5
(210)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.7/5

96%
recommended this app
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210 Reviews

Phil
Phil
Overall rating
  • Industry: Semiconductors
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Seismic has been a great change

Reviewed on 2021/04/13

I have truly enjoyed our transition to Seismic and look forward to what we can accomplish going...

I have truly enjoyed our transition to Seismic and look forward to what we can accomplish going forward now that we are using this tool

Pros

I have come to love the document sharing features and the intelligence of the searches. In our prior system text searches were very unreliable, with Seismic that has completely changed. It has greatly increased my productivity levels and I have less frustrations when sharing documents with customers and partners.

Cons

The only con I can find is that not all of our companies documents have been moved to seismic, so when searching for legacy documents and information I have to go back to our old system.

Adam
Adam
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Finally a single source-of-truth for Sales + Marketing Content w/analytics!

Reviewed on 2019/10/25

Nothing but a positive experience from top to bottom!

Nothing but a positive experience from top to bottom!

Pros

The fact that I know, without a doubt, that we now have a single source of truth that our sales and marketing teams can go to and have direct access to the most recent (and verified) documentation to use solves a major pain point that has been plaguing us for years... gone are the days of hunting through external hdd folders, bugging co-workers, or trying to find PDFs in buried SharePoint folders.

With other features like content sales stage mapping, native SalesForce integrations, and the ability to set expiration dates on the content so teams can review and update as needed... Seismic is in the process of transforming how we view and utilize our content.

The analytics behind the tool are extremely helpful as well... from the pre-made dashboards for reporting to the ability to notify users when their content is opened and viewed, this tool has seen nothing but rave reviews from our team!

Cons

None at this time... have been extremely happy with our entire experience!

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Excellent support, product trending the right direction

Reviewed on 2019/11/01

Pros

-Saves our client-facing teams a ton of time since they don't have to build the decks for their client calls.
-Ensures consistency in our brand and the goals for the Customer Success department.
-Our reps can get a preview of the content they're building as they customize - our product changes fast, so being able to preview what they're adding is huge.
-Great customization
-Excellent technical support!

Cons

-I used a Mac computer, but I have to keep a PC to manage LiveDocs (via PowerPoint) on the backend. This is really painful.
-Would love to see them support content management in Google Slides and export to GSlides for our end users.

Cindy
Cindy
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Centralized Go To for Sales People

Reviewed on 2020/07/20

Pros

Seismic is a one-stop shop for all of my collateral, training materials, internal resources. It's very user friendly and easy to share information with teammates.

Cons

At this point, I can't think of anything. I was unhappy that I coudln't easily access favorites or recently view docs, but they have made a recent update that has solved that problem.

Missi
Missi
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Clean Repository with Data Insights

Reviewed on 2020/06/23

Overall we're happy with the platform. Marketing and Sales are having more conversations and...

Overall we're happy with the platform. Marketing and Sales are having more conversations and content is being used. The platform adoption data has been critical with sharing with business leads so our conversations are informed about what's working and who is using.

Pros

The content library and bulk upload allows us to keep our sales enablement content clean, tagged and current. The integration with Salesforce and Outlook was simple to set up and deploy.

Cons

Without having a highly-technical dedicated internal resource, deployment and setup took a lot longer than we would've liked. Also, we weren't given an "ideal state" checklist so we didn't know what features and components were necessary to exist. The community is extensive and the knowledge base is very in-depth but it was difficult to navigate.

Alternatives Considered

Highspot
Felipe
Felipe
Overall rating
  • Industry: Wholesale
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool to boost sales

Reviewed on 2021/08/03

it has been astonishing

it has been astonishing

Pros

It looks fresh, even thought I look for technical info it is easy to read and find

Cons

sometimes the find button crashes, but is just a matter of refresh and is solved

Patrick
Patrick
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Seismic has changed they way I find relevant information to send to customers.

Reviewed on 2021/04/27

Overall my experience has been great. There was a little pain as first from having to learn...

Overall my experience has been great. There was a little pain as first from having to learn something new but once you are over that it works great.

Pros

What I like most about Seismic is that it is a one stop shop for information. I know that the information is the most up to date. When I want to find what is the best material we have to send to a customer that is where it will be found.

Cons

This is more because we have so much to choose from sometimes having to sift and sort and filter down searches to get what I am looking for can be difficult. Still better than it was.

Michael
Michael
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Capterra

Reviewed on 2018/08/16

Pros

The ease of use and easy access. I wuld recommend this.

Cons

I love the system. No problems! I usually have problems with software but this runs smooth.

Jordan
Jordan
Overall rating
  • Industry: Human Resources
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Easy to use

Reviewed on 2021/04/27

Just fine. It works for how I use it.

Just fine. It works for how I use it.

Pros

Easy to use, easily organizable. Wish I could see who had used or been in the centers I created for the team.

Cons

Search feature doesn't always bring up content that I know exists.

Mitchell
Mitchell
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Companies sales departments need Seismic!

Reviewed on 2021/09/17

Pros

Very easy to use! Training on Seismic is so simple. Your most not tech type employee can use this solution with no problems!

Cons

I wish that you where able to send downloadable PDFs over and still have access to view open rates.

Justin
Overall rating
  • Industry: Human Resources
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

It did what it needed to do.

Reviewed on 2023/11/06

Pros

It was a solid tool for what I needed to use it for.

Cons

A lot to learn, it was ok but my company stopped using it after 8 months.

Mackenzie
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Sales Enablement Genius

Reviewed on 2023/01/25

Amazing tool.

Amazing tool.

Pros

Seismic is a wonderful resource to store a vast array of sales enablement. It makes searching and storing documents easy. It has enabled my company to learn more.

Cons

I wish the search feature picked up on more key words so that you could refine the results better.

Cathryn
Overall rating
  • Industry: Investment Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Achieve brand and firm cohesion with Seismic

Reviewed on 2020/06/05

Seismic has helped bring sales and marketing together with our operations and data teams to ensure...

Seismic has helped bring sales and marketing together with our operations and data teams to ensure clients are receiving timely and accurate materials. The integration with our CRM allows Sales to stay in their comfort zone while leveraging a new tool. The platform is constantly improving, offering new functionality and becoming more user friendly. The support staff is helpful and the training materials are very accessible and easily consumable. Seismic is a true partner and worth checking out.

Pros

Seismic provides an easily accessible repository for all of our most recent marketing materials. Particularly while our teams have been working remotely, WorkSpace has been a great collaborative tool for our marketing team during production. And when Sales asked if the materials on the shared drive were available in the cloud, it felt great to answer affirmatively that they could find everything they need in DocCenter or NewCenter in Seismic.

Cons

It would be great if it was easier to publish collateral from WorkSpace to DocCenter, but it's really just a few extra steps to make that happen. The product offers so much functionality it can be overwhelming to determine the right place to start, but the customer success reps are very accessible and helpful in offering insight.

Response from Seismic

Cathryn, thanks so much for taking the time to leave us this amazing review. It's great to hear that you are enjoying Seismic as a collaborative tool, especially within your remote teams. Ensuring a positive customer experience is critical to us, and we're glad to hear that our hard work is paying off. Looking forward to partnering with you throughout 2020 and beyond!

Mike
Overall rating
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Seismic Review

Reviewed on 2021/04/27

I have regained far more space on my desktop. I know 75% of what I need resides on the tool so I no...

I have regained far more space on my desktop. I know 75% of what I need resides on the tool so I no longer need to keep it local.

Much easier to find content "on the fly" than the previous tool we used.

Great experience with the tool over the past 1-2 years.

Pros

Ease of use. I find it very easy to navigate the tool to find the content necessary to support my customer conversations. Often I am able to navigate the tool for supporting content while on the phone.

Cons

The only improvement I could recommend would be better triaging of content when searching. For some searches I can type in desired key words knowing the title of the document I want to view and it won't be the first search option.

Harrison
Overall rating
  • Industry: Consumer Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Why YOU Should Choose Seismic

Reviewed on 2022/04/08

Pros

The EASE OF USE. Coming from a company that used only internal builds to manage all our data/documentation/decks/etc. (it was highly inefficient, time-consuming, frustrating) - moving over to a company that uses Seismic was so refreshing. Seismic has such robust (still easy to use) search and filtering functionality that it makes finding everything you need simple. The tracking capabilities give you the upper hand on where clients/prospects are spending their time reading through your materials so you can know where to focus your following communication. 10/10 would recommend.

Cons

My main dislike is syncing new documents into the system to update previous versions. I do wish this was a bit easier to upload a new version rather than sync and sometimes do so multiple times.

Briana
Briana
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Increased content distribution by 90% in one month

Reviewed on 2019/10/25

Overall the tool is intuitive and the learning curve is very shallow. Team enablement took little...

Overall the tool is intuitive and the learning curve is very shallow. Team enablement took little to no time, and understanding the back-end was extremely simple. We are always looking for different and creative ways to leverage the tool, so I am excited that the new Seismic University program has just been rolled out.

Pros

Streamlines the lines of communication between Marketing, Sales and Customer Success to ensure everyone knows where to access any piece of content at any time. No more guessing or messaging across 10 different group chats to locate a case study, battle card or blog post.

Cons

The lack of integration with Salesforce is frustrating, particularly for measuring ROI. Being able to see which pieces of content have impacted which opportunities is critical for supporting Marketing in content creation resources, as well as justifying the value of the tool for the overall organization (as this is used across multiple departments).

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Seismic is AWESOME!

Reviewed on 2021/04/14

Overall, I am very happy with Seismic and would recommend it to any sales organization. It helps...

Overall, I am very happy with Seismic and would recommend it to any sales organization. It helps us send our clients marketing material easily while remaining in compliance, as well as gain insight into who clicks on the email and how much time they spend reviewing the material. This is an excellent tool!

Pros

My team frequently utilizes the Seismic LiveSend feature, which enables us to email sales pamphlets to 20 clients at a time. When clients click on the Doc Link in the email, we are notified, so we know how to better focus our efforts.

Cons

I feel as though the document search feature could be improved upon. Sometimes, it is difficult to find exactly what you are looking for.

Stefano
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great platform for presales

Reviewed on 2021/09/03

Seismic is a powerful sales enablement platform, speeds up sale cycle with its features and it is...

Seismic is a powerful sales enablement platform, speeds up sale cycle with its features and it is great for presales.
The features I like more are searching and sharing, in particular the livesend feature that let me find and share contents by email and/or link, then you can even track specific targets/contacts or lists.
Everyting is easy and natural to use, improvement area is "analytics", that should be more intuitive, and content categorization.

Pros

Easy content searching and sharing. Workspace and favorites.

Cons

Analitycs features not intuitive, content classification/categorization

Lindsey
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Seismic Instrumental as a Single Source of Truth

Reviewed on 2019/10/25

The Inspirage Marketing team implemented Seismic primarily to house our case studies. We were...

The Inspirage Marketing team implemented Seismic primarily to house our case studies. We were dealing with a large amount of single case study slides that had to be individually updated and maintained. When we stumbled across this platform, we were very excited. Being able to maintain a single data source for all of our case studies that was easy to update was a game changer. We ended up creating a LiveDoc for our case studies so our sales team could easily pick and choose the customers they wanted to share. Since this LiveDoc went live, we have also created other LiveDocs in a similar format to automate our Pitch Deck and our library of in-house innovations. In addition to LiveDocs, Seismic as a whole has been instrumental in our team having a single source of truth for the most recent versions of all our Marketing materials.

Pros

The Marketing team loves how easy Seismic is to use and updates. We love having a single source of truth for all our Marketing materials and we love being able to easily update our LiveDocs with one single data source.

Cons

Honestly, our team really loves this product. We're sad that there isn't an Oracle Sales Cloud (our CRM) integration into Seismic although we've heard that it is in the works. We see the new SalesForce integrations and get quite jealous.

Breea
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Provides Value & Tracking

Reviewed on 2021/05/18

Pros

I love Seismic and the use of the ease of the platform. You can save the favorites that you share within your library for easy access. This platform allows you to share valuable information with your clients and provides a matrix for each piece of material that you have sent. Seismic is a great tool for anyone who shares content and wants to keep a record of who views the material sent to help gauge their audidence.

Cons

One thing I wish that could be improved is the link that is shared using Seismic. Clients are so weary downloading links within an email, some customers believe this to be spam.

Ashley
Overall rating
  • Industry: Media Production
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Constantly evolving the product!

Reviewed on 2020/10/15

Overall, our company is very happy with Seismic. Where we see weaknesses, our Customer Success team...

Overall, our company is very happy with Seismic. Where we see weaknesses, our Customer Success team has been able to identify solutions within the platform. When possible, they'll set up demos or put us in touch with a team who can help implement.

Pros

Our experience with the Customer Success team has been like no other - they are attentive, proactive, and positive. We are constantly hearing about improvements they are making to the platform and how those changes would directly impact our business.

Cons

Based on the way the platform was initially integrated into our company, we are finding it hard to make an overhaul to the sellers' view. Since the algorithms take tagging and content properties into account, it's much harder to reorganize the folder hierarchy.

Andrew
Overall rating
  • Industry: Broadcast Media
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Seismic is a No-Brainer

Reviewed on 2021/08/31

Pros

Seismic is a wonderful resource that makes resource sharing incredibly easy and accessible for all team members. Further, it's search capabilities are very user-intuitive. Highly recommend for any organization, especially if you want to save time, simplify informational sharing, and encourage collaboration. It's a no-brainer.

Cons

Nothing to dislike - super easy to use - very user-intuitive

Rebecca
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Game Changing Software

Reviewed on 2019/10/28

Overall experience with Seismic was great. We had an issue with adoption at the beginning and they...

Overall experience with Seismic was great. We had an issue with adoption at the beginning and they flew two folks out to our HQ in Boston to do an onsite training session with our Sales Team and it was greatly appreciated and received. Since then we have seen adoption skyrocket.

Pros

Seismic has quickly become a game-changer for our sales team. The ability to see insights into what collateral is being viewed, for how long, what might be outdated or not landing well with prospects has been invaluable for our Marketing and Enablement teams in prioritizing our creation of collateral to our Sales Teams. Secondly, the ability to turn ordinary documents (i.e proposal, order form etc.) into virtual and fillable LiveDocs for our team that in-turn are trackable has been huge!

Cons

The initial lift to launch the software is large. The time to set up the software, upload documents, organize and tag collateral was time-consuming and if not done correctly can cause user adoption to below at the time of launch, which is what we initially ran into. However, Seismic was great in flying on-site to help us relaunch the software and get us in an optimal state in the backend for us to show value and ROI to our team and once the sales team was able to see all they were able to do and accomplish the initial lift was worth the overall outcome.

Alyssa
Overall rating
  • Industry: Human Resources
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Seismic Review

Reviewed on 2021/04/30

Its a great software, it is like google for my company.

Its a great software, it is like google for my company.

Pros

I like that it can organize all my companies information in files. You can also share docs with a partner and both edit them which is nice.

Cons

Sometimes I cant find what im looking for unless I type in the exact things.

Verified Reviewer
Overall rating
  • Industry: Market Research
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Convenient for sharing and controlling docs across orgs

Reviewed on 2019/08/24

Pros

Easy to set up and access file throughout an organization and protect security of files as necessary. Sharing and tracking is also key.

Cons

Cant think of anything at the moment.