Zoho Analytics Reviews

Zoho Analytics is awesome. The different types of reports that you can create with data from almost anywhere make this a very powerful app. It's fairly easy to drag and drop the data you need into the report, and then choose form many different styles of reports.

Sometimes it seems like you need to have a coding background to make sure you have your reports set up the right way. I would say 4 out of 5 reports we produce are fairly basic and are simple to configure. That 1 out of 5 where we may try to pull data from more than 1 source and really dig deep with filters and what have you can sometimes be tricky. Like anything though with a little patience and experience it becomes easier.

It is easy the deployment in one complex organization.
Easy integration between several apps (Salesforce, projects, excel tables, automatic alert and report, etc.

We should integrate easily with SAP
IMprove the order of the report, pivot, and dash board.

I've tried hard and long to find something, but in all honesty, Zoho Analytics was the software that wasted the most time for me in 2021...

Practically impossible to set up even the simplest reports (e.g. one showing all new customers based on actual invoice data, or one showing all new customers subscribing to a specific service) without involving Zoho's support, which has high ambitions despite its terrible execution

Zoho analytics connects with a variety of data sources, this has allowed us to directly connect Zoho with tools we use at work. It does not matter if they are business applications , custom applications , databases , files and feeds or even web urls. Zoho simply connects with them all.

To go beyond auto-generated reports on the Zoho analytics platform requires advanced knowledge of data science , especially for handling complex queries. Simply put, Zoho analytics is not necessarily designed for beginner data professionals.

Zoho Analytics can virtually do anything. If you know what you are doing, there really isn't much you can't show in terms of data. Whether you need simple website data, PPC ad data, or data from your remote database, Zoho Analytics can do it. And I love how beautiful the reports are!

Also, it is SUPER flexible. The ability to have live dashboards that users can drill down into the info is just excellent, and it runs like butter.

If you need something that isn't a popular service to be integrated, it can be a little difficult. You can hook Zoho Analytics to almost anything, but it can take a little development knowledge for the more advanced tasks.

Also, it's a little convoluted in how reports are set up vs dashboards vs individual graphs, etc. Figuring out how it all works together, and keeping it all organized, takes a bit of time to master.

I recommend the ZOHO Analytics system because of its ease of use and versatility, data is easily uploaded and controlled, the ZOHO servers are always up and responsive, the user interfaces I am able to present to my clients has created a real wow factor. The dashboards, KPI widgets, graphs and themes leave you with endless opportunity to design multifaceted dashboards. The support team is also always more than willing to assist - I honestly can not fault ZOHO on their Analytical system at all.

There have not been many shortfalls that I have encountered with the system, in areas where there are concerns I know that the ZOHO development Team is working to make the platform better and add to it's capabilities.

Integrates easily with Zoho desk, is easy create dashboards and reports with built in filters, can use SQL to analyze data, very affordable solution to help us keep everyone informed. What I like the most is that I was able to create a dashboards or reports for our help desk in a matter of minutes which, when you consider the amount of time and cost that normally goes into creating a dashboard through other means, more than offsets the monthly cost of Zoho Analytics.

While it is a great product I was a little disappointed that it only pushes dashboards to the primary account and not to other Zoho Helpdesk's that are part of the same account. Zoho does have this on their road map to solution

It is low cost and allows us to set up boards easily with lots of room to customize.

I did require the help of a developer to get some information into the product as I have only some experience in dashboard creation. Help is good if you have a specific question and usually responded within an hour or two.

Vast data integration capability. Zoho connects with every major source of data in my company. It connects with the most important business applications that we use in the workplace, integrates with our selected database of choice, and makes data upload as straight-forward as it can be by supporting file formats including xml, . csv , JSON, html and so on.

Limited capability of Zoho's mobile application and the tendency for delayed notifications on the mobile app. are obvious weaknesses that I can identify from my Zoho analytics experience.

I liked the most that I could connect my database with their platform easily. They have some steps that prepare my data for visualization, and I am able to create compelling and modern-looking visualizations in my central dashboard. The tables and overview provided by the dashboard help me analyze my sales, and I was also able to set a trigger to send emails from my dashboard every Monday to the involved stakeholders. I can connect my data from any source like excel, google sheets, quick books, etc. Their software also provides an AI tool with which I can chat and get my answers in a very natural way.

No cons were identified. I feel it is excellent software for creating insightful dashboards and identifying trends.

The tool is highly customizable and can integrate with most every database. The service from Zoho is AMAZING.

It is complex and you do need to know about database structure and have a working knowledge of some code to figure it out.

It's not INCREDIBLY easy-to-use, but it's fairly straightforward.

The price is just unbeatable, especially for giving multiple users access to create their own dashboards. The Zoho One suite is such a good bang for its buck.

Integrates fairly well, especially within the Zoho Suite.

It's silly, but I wish the UI was a little prettier and less clunky (though the dashboards actually look pretty great).

I wish the tutorials for SQL were a little more fleshed-out

Zoho Analytics is an affordable custom reporting tool that allows us to import data files (CSV) from other programs to create custom, multi-source, branded reports for our customers. As a company offering both custom-built and white label products, we needed an affordable solution that would allow us to build dynamic, branded reports for multi-platform customers. Zoho definitely fits the bill, and their customer service team is phenomenal - patient and highly responsive.

Zoho frequently rolls out platform updates and improvements. Once or twice a year, one of these updates will affect our analytics. The updates are not as well documented as I would like, but the customer service team is on point to assist if something goes wrong or breaks.

It is very easy to use and can create quite sophisticated reports given the ease and speed of use. It is also very affordable and can scale quite nicely while remaining affordable.

The requirement to store the reporting data on the Zoho servers can be a little cumbersome and may not be the most secure solution for storing sensitive data. It does what it is intended to do very well and the end results are easy to use for end users and are quite sophisticated however it is not particularly customizable and we have hit a brick wall with it a couple of times.

When our company was selecting a new PM software one of the reason I chose Zoho Projects was because Zoho Reports integrated with seamlessly. Reports offered the info I wanted from Projects that other PM softwares couldn't offer. Other products had costly and complicated plugins- reports is cost effective and flexible

It took some time to learn how to customize my reports and get the data that I needed. Now that I know how Reports functions I can get any of the data I need. I love that I can make reports for our clients and they update automatically everyday. If I can't accomplish what I want the customer support is great! I would love to see chat support offered in the future. Just like with Zoho Projects, often I know Zoho Reports can do what I want it to, I just need help finding the function within the software. Chat makes it super simple in Projects- please add it to Reports!!

Its very powerful and has tonnes of features, dashboards being my favourite. Great value for money.

Support & documentation isn't great, the api is not very reliable and has a habit of changing syntax without warning. Also uptime isn't as good as it should be, so am reluctant to recommend to others who need to run business critical services, but it serves us well enough for what need it to do.

I basically use Zoho Analytics to analyze our official email campaigns. It shows everything. The most amazing part of it is that it shows everything using infographics which is very easy to undertsand. It allows us also to find the bounced messages which helps us to prevent it from happening on the other campaigns. Zoho Analytics has eveything that a analysis tool has.

We were wondering the services to partner with and our developer suggested Zoho. The integration process was a hustle specially to connect our domain on it. It was because we had basic knowledge. Once we told about this issue to our developer, the very next moment it was all ready. Eversince, there is no any sad times using the analytics.

I like the functionality of the reports feature and the friendly use of them. It has allowed me to show my managers that we are making great progress when it comes to bring in more money, providing faster support resolution times to issues, increased communication for sales and support.

I currently do not have any cons in regards to Zoho Reports at this time. This feature is solid and I can only tell that it is improving by the day. Great Job!

Clarity - everything is easy to use and clear
Connected - you can connect zoho analytics to other apps like google docs or different online app.
Powerful and sharable - you can upload live time data to your website via sharable link - awesome

I cant find customizable look, it will be better if we can change graphic of this app.

We ended up to Zoho Projects and Zoho Reports, after a significant evaluation among several on-premise and cloud platforms. Cost, ease of use, licensing model, integrations with other Zoho (and external) applications, wealth of functionality and user interface, was our decision drivers.
We like the distinction between standard and user filters.

A short of programmability would be great like conditional formating, hyperlinking.

Ease of use
Building reports and dashboards are easy
Gives better insight to businesses compared to some reporting tools
Very affordable
Supports multiple file types

Linking modules without relationship can be challenging
Report updates are either based on the automated sync or by updating it manually

The basic features are easy to use, you can sync with multiple platforms, not just the ones from Zoho, and it creates some default Dashboards that you can customize .

It has some bugs from time to time, and the shown data is not actually on real time, it syncs every "x" time depending on the platform. Some data might required formulas or table merging.

The ease of use of the product is great. Once data is imported, creating useful tables, reports, and dashboards can sometimes take a matter of minutes.

The features this product offers are somewhat limited, in terms of data manipulation and report variety. Also, flexibility when it comes to report creation is pretty strict, due to the mold of the product.

Lots of features and abilities, integrates well with other apps, logically and appropriately priced, easy to train new hires on.

Some organization and process could be improved, some screens/pages could look cleaner and more modern.

Zoho Reports allow for really nice data visualizations with a lot of flexibility in presentation, type of graphic, etc. Downloading underlying data is also easy to do.

There could be some additional features making it easier to use, such as including data in the downloads that is not included in the visualization. When downloading data, ID numbers and keyword information isn't helpful, but if additional data was provided the user could get a much better idea of what they're looking at in order to use the data externally from Zoho. There's lots more that could be done to make it more flexible and increase functionality, but it serves our purposes.