Introhive Reviews
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12 Reviews
- Industry: Accounting
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Introhive is a life saver for B2B
Reviewed on 2021/05/12
Introhive has been a great partner and solution for our firm. Their customer success team is...
Introhive has been a great partner and solution for our firm. Their customer success team is wonderful and the product is always listening and adding to their list of features.
Pros
Contact intelligence, ease of use, ability to sync with CRM and mailing list mangagement.
Cons
I would like to the reporting in Introhive to be more robust and integrations with other CRMs. In addition, I would like the Admin rights to be expanded so we can manage contacts more easily.
Alternatives Considered
Salesforce Service CloudReasons for Switching to Introhive
Introhive implementation was easier and allowed our professionals to not have to manually input and maintain data.- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Amazing product to organize sales teams and share insights across the organization
Reviewed on 2022/04/13
Pros
Implementation and UI, it doesn't require to be a technician expert to use and create tasks
Cons
Price, premium features requires a little bit of investment.
- Industry: Law Practice
- Company size: 201–500 Employees
- Used for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Cool, but didn't beat the competition
Reviewed on 2019/02/05
Introhive wasn't bad, it just didn't meet our specific goals. Because their are a number of similar...
Introhive wasn't bad, it just didn't meet our specific goals. Because their are a number of similar services available, you can shop around and find one that works going to mesh the best with your CRM and how you use it. Introhive just didn't do it for us, and I'm very happy with the ERM we landed on.
Pros
Introhive's email scraping capability was impressive. We were also impressed with the pre- and post-meeting summaries that could be automated for our attorneys.
Cons
When it came down to it, Introhive was great, but didn't have as many features as other comparable services. For example, the ERM we ended up with had the ability to build lists based on relationship gauges in email. Introhive has bells and whistles, but we didn't feel that they were as practical as some of the other features of other services.
- Industry: Legal Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Introhive and Cleanse - great combination for quality CRM data
Reviewed on 2020/12/17
Turning on Cleanse was like a flip of a switch. Not only does it make our lives exponentially...
Turning on Cleanse was like a flip of a switch. Not only does it make our lives exponentially easier, but it allows us to focus on strategic initiatives that move the business forward. It’s an essential part of our tech stack and fills a void. We can now rely on our CRM as a central source of truth. Accurate and whole data has been the single biggest selling point that I’ve been able to provide to my firm, because acceptance relies on perception - and without data quality and trust, that investment would fall short.
Pros
Before Introhive, we were unable to manage data decay... it simply wasn’t something we could take on due to the static nature of the data and the manual, reactive and time-consuming process of keeping information up to date. We were treading water, spending so much time on manual data management with no real way of knowing whether the information was right or wrong or if our marketing activities were having a meaningful impact.
Cleanse is a personal data steward for Barry Nilsson. It takes guesswork out of data cleaning and it gives me peace of mind that I can let it run in background, move onto more important tasks, and be confident in the data that lives in the CRM.
Cons
Configuration has been an ongoing process due to the complexity of our client relationships, particularly for international companies with local (Australian) contacts.
The 12 month retro sweep was not particularly useful and confused staff during the rollout process.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
This app will keep you in touch and suggest best contacts to close your opportunities
Reviewed on 2022/05/26
for more than 3 years already I'm using Introhive as a user and also manage Introhive related...
for more than 3 years already I'm using Introhive as a user and also manage Introhive related queries communication for Salesforce users.
Pros
Introhive works just great together with Salesforce. It can be embodied in Contact or Account page and will provide users with best contacts suggestions right away. It will bring up the list of relationships presenting relationship strength. From the account level user can find information regarding top connected contact and time they last activity was. Having this information users can address their communication with great precision.
In my opinion it an awesome way to collect and gather contact information.
Cons
It's difficult for me to provide downsides of Introhive as never had issues with it throughout over 3 years of using it. I feel like it covers all my needs regarding contacts collection.
- Industry: Law Practice
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Introhive is an efficient, very useful and user-friendly software.
Reviewed on 2023/01/16
I am a legal assistant working for 5 lawyers in a busy practice law firm. Introhive has been...
I am a legal assistant working for 5 lawyers in a busy practice law firm. Introhive has been working very well and assisting greatly in reducing my workload of saving and filtering through my lawyers' customer data.
Pros
I like it best for its ease of use and accuracy.
Cons
Currently the token digest link is set to expire after 15 days. I think it would be better if it is possible that the expiration can be set after a little longer, maybe 20 days or a month.
- Industry: Legal Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great relationship scoring software
Reviewed on 2022/05/27
Pros
The ability to capture relationship scores based on a defined historical period.
Cons
Associating job titles with their level of seniority seems rather complex and based on their US model.
- Industry: Legal Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Instantly bolster your relationships
Reviewed on 2021/05/10
They have a group that cares. They will do whatever is in their power to ensure you have a...
They have a group that cares. They will do whatever is in their power to ensure you have a successful launch. They took the time to understand how we intend to use the platform and train our team on best practices.
Pros
Integration and adoption within our firm was quick and seamless. We had very little issues at the onset. Introhive was quick to resolve any issues and provide us with the tools to ensure our team had immediate use of the platform.
Cons
Would like to pull reports directly from Introhive rather than having to go to Salesforce.
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
IntroHive is Amazing
Reviewed on 2021/05/05
It was one of the easiest implementations ever and the product works like a charm!
It was one of the easiest implementations ever and the product works like a charm!
Pros
Our CRM is automatically updated with new contacts which saves our attorneys tremendous time!
Cons
The ability to have updates made in our CRM pushed back to IntroHive. Although, this functionality is in development.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
IntroHive is amazing for B2B!
Reviewed on 2022/05/31
Pros
IntroHive has been one of the easiest tools my team uses. The UI is beautiful and has a great scala of functionalities that provides everything I need.
Cons
I can't think of anything that I dislike about IntroHive. I've encountered a couple bugs but they were very minor.
- Industry: Accounting
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Really nice for keeping CRM clean and discovering connections
Reviewed on 2021/05/11
Pros
It's wonderful to see companies/contacts that your employees know that you may be unaware of. It helps us keep our CRM data fresh and up to date.
Cons
We had a few features, particularly signature scrapping not be turned on upon post-implementation of Introhive. This was frustrating as it is not a cheap product.
- Industry: Information Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best product for relationships management
Reviewed on 2021/06/01
Pros
The ability to see the relationships and action based on that information is critical for us.
Cons
Nothing, the product does exactly as was promised
