Google Voice Reviews
Overall rating
Filter by
Company size
Time used
707 Reviews
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Great for business calls
Reviewed on 2023/11/19
Pros
Google Voice provides a free phone number that you can sync to any device with Wi-Fi. I can make and receive calls/texts to my phone, meanwhile keeping my personal phone number separate and operate my business without carrying around another device.
Cons
Some businesses and services do not support VoIP phone numbers.
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
If google had a phone?
Reviewed on 2024/04/24
MY overall experience with Google voice it could have been a little better, I dont like that i...
MY overall experience with Google voice it could have been a little better, I dont like that i originally thought that i could change my voicemail but i cant it has to say the google subscriber is not available.
Pros
I enjoyed having google voice on my phone and i had it when my phone was off and i was just starting to get back on my feet, I used it for a couple years, and then i got a real phone and It just stuck with me and i enjoy using it.
Cons
the voicemail is my only thing and sometimes idk if it was the cetain phone that i had but sometimes if i was not around a good wifi i had always miss my calls.
- Industry: Consumer Services
- Company size: Self Employed
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Google Voice - 2 star service
Reviewed on 2024/08/24
It wasn't the best because at times, I needed to use this type of service, and wasn't able to due...
It wasn't the best because at times, I needed to use this type of service, and wasn't able to due to not having a cell phone number to attach to the account.
Pros
You didn't need to pay for the service in order to use Google Voice.
Cons
Google Voice ensures you have a working telephone number to connect to your account to use the service.
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Simple VOIP
Reviewed on 2024/05/31
Pros
Set up for Google voice was extremely easy. When I needed a business number, I was able to create an account and pick a number in under 30 minutes. This application can make calls on its own through Internet, and it is able to make calls through my carrier if necessary.
Cons
The Google voice app on iOS can be a bit buggy at times.
- Industry: Construction
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great VoIP and call managment
Reviewed on 2024/06/02
Its the only call managment and VoIP service i will use for my business.
Its the only call managment and VoIP service i will use for my business.
Pros
Ease of use and set up. Very user friendly.
Cons
Nothing i can think of. Everything from set up, implementation and customer service is top notch.
Alternatives Considered
NordVPNReasons for Switching to Google Voice
Customer service and ease of implementation.- Industry: Fishery
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing work phone
Reviewed on 2024/05/04
Pros
I use this for my business phone number and i love it. Not only can i get phone calls they can text me too.
Cons
The only thing i dont like is if you log out of your account and you cant remember your google account password your in trouble cause you are locked out.
- Industry: Banking
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It may be free but it’s a quality product!
Reviewed on 2024/03/29
Pros
setup was easy and anything I didn’t understand was easy to find the answer
Cons
I dont have anything that was glaringly obviously wrong.!
- Industry: Food Production
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use
Reviewed on 2024/08/09
Pros
It's easy to use and works well with the network. I can use it like a regular phone number.
Cons
Sometimes the updates can make the numbers go into spam by themselves.
- Industry: Arts & Crafts
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Awesome to use, recommend!
Reviewed on 2024/06/02
Pros
- Ability to set up caller ID
- Easy to use, would recommend for a new person starting with having a secondary number
- Can use for texting as well
Cons
- Delay with the ringers sometimes
- Sometimes depending on your Wi-Fi it can disconnect without warning
- Industry: Religious Institutions
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
So Convenient
Reviewed on 2024/06/16
A great convenience and so useful to have.
A great convenience and so useful to have.
Pros
I like the message capture and voice to text translation to my email
Cons
I wish incoming calls were considered "use" because they discontinued my phone number and I'd love to get it back.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Google voice an easy way to text your friends hands-free
Reviewed on 2023/10/23
Overall I love the multitask function that I could use with Google voice I could be working on...
Overall I love the multitask function that I could use with Google voice I could be working on something and sending out a text message instead of typing on my phone I tend to do that a lot with my business and it saves the fingers and the hand cramps but you must always remember to pronunciate your words before you push send or I could autocorrect something you didn't mean to say
Pros
What I absolutely love about Google voice is that when I am driving and you're not allowed to have your cell phone you can talk easily into it and it will send a text for you or if you're doing chores around the house or the office
Cons
The only thing you need to be careful about with Google voice is make sure you are pronunciating your words so that it doesn't misspell or misinterpret what you're saying in fact I am using Google voice right now to make this review
- Industry: Environmental Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy to use contact center
Reviewed on 2024/02/06
Pros
I like how Google Voice was attached to my email. If I missed something on Google Voice, I still had things come through in other spots I would see it.
Cons
Google Voice only allowed for a specific amount of contacts. We met the limit fairly fast and then had no capability of adding any more.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great alternative for your business
Reviewed on 2024/04/21
Pros
It was easy to set up and use. Great alternative for business phone number.
Cons
Everything was great except some calls didn't come through
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Anonymously call families
Reviewed on 2024/01/13
Pros
I like that you can use Google Voice from your personal cell phone and call families from Google Voice.
Cons
There is not anything that I do not like about this product.
- Industry: Alternative Medicine
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Great option for small business owners!
Reviewed on 2023/10/27
Pros
I have been using Google Voice as my primary business line instead of a land line for over a year now and it's so nice to have a local phone number and to have potential clients be directed to this number instead of my personal cell phone. I also like that Google Voice transcribes voicemails automatically.
Cons
Occasionally there are some minor connection/clarity issues.
- Industry: Food & Beverages
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Google Voice: the best phone line for business
Reviewed on 2024/02/01
Pros
everything. works like a charm, no fuss.
Cons
nothing. soooo affordable, and worth it.
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review for Google Voice highly recommended
Reviewed on 2023/10/24
My over all experience about this tool was very good and highly recommended
My over all experience about this tool was very good and highly recommended
Pros
What i like about Google voice is we can communicate out team and its very easy to use.
Cons
On our job we need to get some information about what we are going to do so we need to communicate with our team and we used this google voice.
- Industry: Photography
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
The perfect Budget Friendly business number for Solopreneurs
Reviewed on 2023/11/17
Google Voice has been an incredible tool for my business.
Google Voice has been an incredible tool for my business.
Pros
I love that as a solopreneur, I can use Google Voice for free until my business grows large enough to need a paid option!
I also love the feature that screens spam calls- this has been invaluable to me!
I love being able to set my business hours, and Google Voice will automatically silence any calls or messages I receive outside of those hours
I love being able to access Google Voice from a desktop computer.
Cons
I can't really think of anything I don't like about it!
- Industry: Media Production
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Convenient and Integrated
Reviewed on 2023/11/05
Pros
Relatively easy to use and easy to use with other Google products, including Android and Gmail. Surprisingly flexible and price is right.
Cons
The disabling of the email message feature in which your voicemails were automatically transcribed and emailed to you.
- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Google voice came a long way
Reviewed on 2023/11/03
Pros
I remember when this was first getting popular and has since upgrade to a seamless experience. Easy to set up and I love the smart phone integration
Cons
Sometimes issues with voice mail clarity but not enough to not use the software
- Industry: Aviation & Aerospace
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The support from Team Support is top notch. THey are responsive, available, and knowledgeable.
Reviewed on 2023/02/21
Pros
Yes, its easy to use and options are crystal clear. Easy platform to communicate with the customer via email and more collaborative to add different teams/leaderships/sale etc. I recommended this service.
Cons
Very long tickets can be difficult to navigate. I'd like to see a feature where you can collapse emails/actions by date to easily see a high level view a tickets history by date.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great free service
Reviewed on 2023/11/15
Great experience very useful and free tool.
Great experience very useful and free tool.
Pros
Free and great phone service as an alternative line.
Cons
If you don't use it they will cancel the line.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Google Voice is a versatile office tool
Reviewed on 2023/08/02
Overall Google Voice is a wonderful, useful, efficient office tool that allows the user to have...
Overall Google Voice is a wonderful, useful, efficient office tool that allows the user to have multiple numbers on one device.
Pros
Google Voice is easy to use, a simple interface. It is great that the user is able to also access Google Voice online and call from the computer as well as text. The user is able to listen to voicemails and do everything that one would do on a phone, from a computer.
Cons
When used in conjunction with a phone and receiving a phone call, it only shows the Google Voice number, not the caller ID number. The user is able to see if after the call has been completed but it would be great if one could see the number in real-time.
- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Google Voice
Reviewed on 2023/10/28
Overall its good when need something to make calls in case ur phone breaks or if need a messaging...
Overall its good when need something to make calls in case ur phone breaks or if need a messaging system. Really works great if ur first starting up ur own businesses.
Pros
How it is very easy to use, can link it to ur phone so when someone is calling your cell phone will actually ring link a regular phone call, can also send and receive text messages without any issues.
Cons
How i had the same google voice numbers for years and now all the sudden its no longer connected to my account and when tryin to get a new number it says none are available for the area i live in. Also get a lot of spam texts and calls.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Favourable
Reviewed on 2023/10/17
Simple to use
Simple to use
Pros
Google voice conference calls have clear networks
Cons
No descriptions or site map which the main limiting factor