Google Voice

4.5 (707)
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Call and voicemail management

Overall rating

4.5 /5
(707)
Value for Money
4.6/5
Features
4.4/5
Ease of Use
4.6/5
Customer Support
4.2/5

92%
recommended this app
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707 Reviews

Tiara
Tiara
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great for business calls

Reviewed on 2023/11/19

Pros

Google Voice provides a free phone number that you can sync to any device with Wi-Fi. I can make and receive calls/texts to my phone, meanwhile keeping my personal phone number separate and operate my business without carrying around another device.

Cons

Some businesses and services do not support VoIP phone numbers.

Jasmine
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

If google had a phone?

Reviewed on 2024/04/24

MY overall experience with Google voice it could have been a little better, I dont like that i...

MY overall experience with Google voice it could have been a little better, I dont like that i originally thought that i could change my voicemail but i cant it has to say the google subscriber is not available.

Pros

I enjoyed having google voice on my phone and i had it when my phone was off and i was just starting to get back on my feet, I used it for a couple years, and then i got a real phone and It just stuck with me and i enjoy using it.

Cons

the voicemail is my only thing and sometimes idk if it was the cetain phone that i had but sometimes if i was not around a good wifi i had always miss my calls.

Teighlor
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Google Voice - 2 star service

Reviewed on 2024/08/24

It wasn't the best because at times, I needed to use this type of service, and wasn't able to due...

It wasn't the best because at times, I needed to use this type of service, and wasn't able to due to not having a cell phone number to attach to the account.

Pros

You didn't need to pay for the service in order to use Google Voice.

Cons

Google Voice ensures you have a working telephone number to connect to your account to use the service.

Ryan
Overall rating
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Simple VOIP

Reviewed on 2024/05/31

Pros

Set up for Google voice was extremely easy. When I needed a business number, I was able to create an account and pick a number in under 30 minutes. This application can make calls on its own through Internet, and it is able to make calls through my carrier if necessary.

Cons

The Google voice app on iOS can be a bit buggy at times.

William
Overall rating
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great VoIP and call managment

Reviewed on 2024/06/02

Its the only call managment and VoIP service i will use for my business.

Its the only call managment and VoIP service i will use for my business.

Pros

Ease of use and set up. Very user friendly.

Cons

Nothing i can think of. Everything from set up, implementation and customer service is top notch.

Alternatives Considered

NordVPN

Reasons for Switching to Google Voice

Customer service and ease of implementation.
Candace
Overall rating
  • Industry: Fishery
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing work phone

Reviewed on 2024/05/04

Pros

I use this for my business phone number and i love it. Not only can i get phone calls they can text me too.

Cons

The only thing i dont like is if you log out of your account and you cant remember your google account password your in trouble cause you are locked out.

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It may be free but it’s a quality product!

Reviewed on 2024/03/29

Pros

setup was easy and anything I didn’t understand was easy to find the answer

Cons

I dont have anything that was glaringly obviously wrong.!

Naf
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 2024/08/09

Pros

It's easy to use and works well with the network. I can use it like a regular phone number.

Cons

Sometimes the updates can make the numbers go into spam by themselves.

Courtney
Overall rating
  • Industry: Arts & Crafts
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Awesome to use, recommend!

Reviewed on 2024/06/02

Pros

- Ability to set up caller ID
- Easy to use, would recommend for a new person starting with having a secondary number
- Can use for texting as well

Cons

- Delay with the ringers sometimes
- Sometimes depending on your Wi-Fi it can disconnect without warning

Deidre
Overall rating
  • Industry: Religious Institutions
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

So Convenient

Reviewed on 2024/06/16

A great convenience and so useful to have.

A great convenience and so useful to have.

Pros

I like the message capture and voice to text translation to my email

Cons

I wish incoming calls were considered "use" because they discontinued my phone number and I'd love to get it back.

Michelle
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Google voice an easy way to text your friends hands-free

Reviewed on 2023/10/23

Overall I love the multitask function that I could use with Google voice I could be working on...

Overall I love the multitask function that I could use with Google voice I could be working on something and sending out a text message instead of typing on my phone I tend to do that a lot with my business and it saves the fingers and the hand cramps but you must always remember to pronunciate your words before you push send or I could autocorrect something you didn't mean to say

Pros

What I absolutely love about Google voice is that when I am driving and you're not allowed to have your cell phone you can talk easily into it and it will send a text for you or if you're doing chores around the house or the office

Cons

The only thing you need to be careful about with Google voice is make sure you are pronunciating your words so that it doesn't misspell or misinterpret what you're saying in fact I am using Google voice right now to make this review

Chandler
Overall rating
  • Industry: Environmental Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Easy to use contact center

Reviewed on 2024/02/06

Pros

I like how Google Voice was attached to my email. If I missed something on Google Voice, I still had things come through in other spots I would see it.

Cons

Google Voice only allowed for a specific amount of contacts. We met the limit fairly fast and then had no capability of adding any more.

Lenecca
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great alternative for your business

Reviewed on 2024/04/21

Pros

It was easy to set up and use. Great alternative for business phone number.

Cons

Everything was great except some calls didn't come through

Kayleigh
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Anonymously call families

Reviewed on 2024/01/13

Pros

I like that you can use Google Voice from your personal cell phone and call families from Google Voice.

Cons

There is not anything that I do not like about this product.

Sara
Overall rating
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great option for small business owners!

Reviewed on 2023/10/27

Pros

I have been using Google Voice as my primary business line instead of a land line for over a year now and it's so nice to have a local phone number and to have potential clients be directed to this number instead of my personal cell phone. I also like that Google Voice transcribes voicemails automatically.

Cons

Occasionally there are some minor connection/clarity issues.

Kendrick
Overall rating
  • Industry: Food & Beverages
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Google Voice: the best phone line for business

Reviewed on 2024/02/01

Pros

everything. works like a charm, no fuss.

Cons

nothing. soooo affordable, and worth it.

Jonnel
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review for Google Voice highly recommended

Reviewed on 2023/10/24

My over all experience about this tool was very good and highly recommended

My over all experience about this tool was very good and highly recommended

Pros

What i like about Google voice is we can communicate out team and its very easy to use.

Cons

On our job we need to get some information about what we are going to do so we need to communicate with our team and we used this google voice.

Deborah
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

The perfect Budget Friendly business number for Solopreneurs

Reviewed on 2023/11/17

Google Voice has been an incredible tool for my business.

Google Voice has been an incredible tool for my business.

Pros

I love that as a solopreneur, I can use Google Voice for free until my business grows large enough to need a paid option!

I also love the feature that screens spam calls- this has been invaluable to me!

I love being able to set my business hours, and Google Voice will automatically silence any calls or messages I receive outside of those hours

I love being able to access Google Voice from a desktop computer.

Cons

I can't really think of anything I don't like about it!

Verified Reviewer
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Convenient and Integrated

Reviewed on 2023/11/05

Pros

Relatively easy to use and easy to use with other Google products, including Android and Gmail. Surprisingly flexible and price is right.

Cons

The disabling of the email message feature in which your voicemails were automatically transcribed and emailed to you.

troy
Overall rating
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Google voice came a long way

Reviewed on 2023/11/03

Pros

I remember when this was first getting popular and has since upgrade to a seamless experience. Easy to set up and I love the smart phone integration

Cons

Sometimes issues with voice mail clarity but not enough to not use the software

Mehedi hasan
Mehedi hasan
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The support from Team Support is top notch. THey are responsive, available, and knowledgeable.

Reviewed on 2023/02/21

Pros

Yes, its easy to use and options are crystal clear. Easy platform to communicate with the customer via email and more collaborative to add different teams/leaderships/sale etc. I recommended this service.

Cons

Very long tickets can be difficult to navigate. I'd like to see a feature where you can collapse emails/actions by date to easily see a high level view a tickets history by date.

Fabrizio
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great free service

Reviewed on 2023/11/15

Great experience very useful and free tool.

Great experience very useful and free tool.

Pros

Free and great phone service as an alternative line.

Cons

If you don't use it they will cancel the line.

Christina
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Google Voice is a versatile office tool

Reviewed on 2023/08/02

Overall Google Voice is a wonderful, useful, efficient office tool that allows the user to have...

Overall Google Voice is a wonderful, useful, efficient office tool that allows the user to have multiple numbers on one device.

Pros

Google Voice is easy to use, a simple interface. It is great that the user is able to also access Google Voice online and call from the computer as well as text. The user is able to listen to voicemails and do everything that one would do on a phone, from a computer.

Cons

When used in conjunction with a phone and receiving a phone call, it only shows the Google Voice number, not the caller ID number. The user is able to see if after the call has been completed but it would be great if one could see the number in real-time.

Verified Reviewer
Overall rating
  • Industry: Medical Devices
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Google Voice

Reviewed on 2023/10/28

Overall its good when need something to make calls in case ur phone breaks or if need a messaging...

Overall its good when need something to make calls in case ur phone breaks or if need a messaging system. Really works great if ur first starting up ur own businesses.

Pros

How it is very easy to use, can link it to ur phone so when someone is calling your cell phone will actually ring link a regular phone call, can also send and receive text messages without any issues.

Cons

How i had the same google voice numbers for years and now all the sudden its no longer connected to my account and when tryin to get a new number it says none are available for the area i live in. Also get a lot of spam texts and calls.

Chris
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Favourable

Reviewed on 2023/10/17

Simple to use

Simple to use

Pros

Google voice conference calls have clear networks

Cons

No descriptions or site map which the main limiting factor