---
description: Learn how SAP Business One can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: SAP Business One Reviews, Prices & Ratings | GetApp South Africa 2026
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# SAP Business One

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> Enterprise resource planning software for SMEs. Manage every aspect of your small or midsize business with SAP Business One.
> 
> Verdict: Rated **4.3/5** by 341 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of SAP Business One

Capture all of your information in one system and improve decision making – which will ultimately save your business time and money. &#10;&#10;•&#9;Spend less time manually transferring information and more time growing your business. &#10;&#10;•&#9;Instantly access the information needed to respond quickly to customer needs and make confident business decisions.&#10;&#10;•&#9;One single, integrated system to eliminate redundant data entry and errors, whilst improving your processes and strengthening your bottom line.&#10;&#10;•&#9;Centralised access to information, making it easier to form closer customer relationships, manage sales contracts and communication. &#10;&#10;•&#9;Lower technology costs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 341 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SAP
- **Founded**: 1999

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Choose a partner based on your business need, your location, or your solution. Our ecosystem of accredited partners provides you with consulting and implementation services to quickly get started with SAP Business One.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 206 more

## Features

- 3PL Management
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Automatic Billing
- Backorder Management
- Bank Reconciliation
- Barcoding/RFID
- Billing & Invoicing
- Bills of Material
- Budgeting/Forecasting
- CRM
- Campaign Management
- Cash Flow Management

## Integrations (8 total)

- Expensify
- Mailchimp
- Microsoft Excel
- SAP Analytics Cloud
- SAP BTP
- SAP Build
- SAP Crystal Reports
- SendGrid

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.getapp.za.com/directory/230/crm/software)

## Related Categories

- [CRM Software](https://www.getapp.za.com/directory/230/crm/software)
- [ERP Systems](https://www.getapp.za.com/directory/322/enterprise-resource-planning-erp/software)
- [Business Management Software](https://www.getapp.za.com/directory/581/business-management/software)
- [Food Manufacturing Software](https://www.getapp.za.com/directory/3411/food-beverage-manufacturing-erp/software)
- [Distribution Accounting Software](https://www.getapp.za.com/directory/2547/distribution-accounting/software)

## Alternatives

1. [QuickBooks Online](https://www.getapp.za.com/software/20428/quickbooks-online-edition) — 4.3/5 (8393 reviews)
2. [QuickBooks Enterprise](https://www.getapp.za.com/software/115227/quickbooks-enterprise) — 4.5/5 (20614 reviews)
3. [NetSuite](https://www.getapp.za.com/software/9137/netsuite) — 4.2/5 (2003 reviews)
4. [Xero](https://www.getapp.za.com/software/1671/xero) — 4.4/5 (3273 reviews)
5. [QuickBooks Desktop](https://www.getapp.za.com/software/2053357/quickbooks-desktop-pro) — 4.4/5 (2551 reviews)

## Reviews

### "Superb and trustworthy accounting tool" — 4.0/5

> **Courtney** | *09 January 2023* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: SAP Business One is a practical application. It's not hard to figure out and will help you get more done in less time. It has great facilities for handling financial transactions, which I appreciate. From the tried and true to the cutting edge, you can skip keeping a journal and instead enter your observations directly into a database.
> 
> **Cons**: We were restricted by a small number of user licenses and made an effort to expand the system's functionality through the development of add-ons, but these required a long time to plan and even longer to implement across the business. The interface may also be difficult to use for certain people.
> 
> No other program comes close to SAP Business One in terms of functionality, such as the Standard Reports included in the software, the Query generation tool, the Relation map feature, and the customizable dashboard widgets.

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### ""Excellent SAP business one for our organization"" — 5.0/5

> **Ankita** | *26 July 2024* | Accounting | Recommendation rating: 8.0/10
> 
> **Pros**: Users' actions are all recorded and cannot be undone, making it useful for reviewing the entire image.
> 
> **Cons**: SAP Business One has limited database capabilities and is tough to integrate.
> 
> Everything in one easy-to-find place. Finding stuff is not difficult if you know exactly what you're looking for. robust organizational controls. This includes the way the company is managed and operated, the range of services it offers, and how well it integrates with other applications.

-----

### "Not for most companies. Great in many ways, horrible in many more." — 2.0/5

> **Jon** | *20 May 2024* | Wholesale | Recommendation rating: 2.0/10
> 
> **Pros**: Accounting software and order process is great.  Very complex system and very customizable if you are willing to spend endless amounts of money.  Great search functions within the system.  Authorizations and change log tracking to every document are really great.  It is a software for complicated businesses for sure.
> 
> **Cons**: All the SAP "Gold Partners" are awful.  Absolutely the worst part.  The partners are all dramatically under trained in this ERP.  Launching this system is a nightmare.  Be ready for years of hell before it dials in.  You must have a full team of amazing professionals to launch this.  You will need a phenomenal accounting team, computer team, sales team, warehouse team, and management team to survive onboarding this software.  If you don't have experts in each position that are really good, this software will drown you.  After 4 years we have it pretty dialed in.  It still leaves a LOT to be desired.  No WMS is a REAL killer for this software.  &#10;&#10;I would NOT recommend for any company under 40-50 employees.  Be prepared to spend a lot of money on apps and add-ons to get it where you need it.  SAP B1 will eat your cash like Oscar the grouch and cookies.
> 
> It is really expensive.  The implementation cost will be 10-20x what the initial software cost is.   No I am not kidding.  The employee labor will be STEEP.  It will take years of training and tweaking to get this operating well.  I like a lot of this software after 4 years.  I have a lot of it badly as well.  If you are graduating past Quickbooks, this is an option.  But I would probably go another direction like Oracle.&#10;Be careful picking a partner.  There are some really bad ones out there.  We have been through 2 different partners.  &#10;This is not a software for the casual implementer.  We watched the largest solar company in the state go out of business trying to launch this software.

-----

### "One of the best ERPs in the Market for Small and Medium Sized Companies" — 5.0/5

> **Gordon** | *04 September 2023* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: - I have been a SAP Consultant for over 6 years now and I have seen how the system has transformed companies for the better. SAP Business One is a fully fledged ERP system that has all the functionalities you would need in an ERP system  from financial management and reporting, Accounting, inventory management, Customer Relationship Management(CRM), Production,  Full Supply chain management just to name a few of the main functionalities. - One of the strongest factors about SAP Business One has to be the customization capabilities. Let me talk about Addons. If a specific customer requirement cannot be met by SAP Business One, a developer  develop an addon  on top of SAP Business One to provide that specific functionality. For example, there is a client we had to develop 5 addons for  since their business was quite unique and abit complex. At the end of the implementation, we had met al the requirements and the client was happy.- In terms of customization, SAP Business One provides tools like, user defined tables, user defined fields, queries, crystal reports, alerts, approvals, etc to  help configure a company to their own unique specifications.-
> 
> **Cons**: Not many companies can afford SAP Business One in terms of the implementation cost and licensing cost. It's a huge lifetime investment so getting a client who is ready to make that switch from their legacy ERP is usually a lengthy process which involves a lot of financial considerations.
> 
> Overall, I love SAP Business One and I am glad I got into this career. It's a  fulfilling  career to be able to help transform lives using technology.

-----

### "The best ERP solution for SMES and also Larger Companies With Branches" — 5.0/5

> **Caroline** | *05 June 2023* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: - SAP Business One is a system that has been there for many years. It is tried and tested and is a very stable ERP software that has almost all the business functionalities (financials, sales, purchasing, human resources, inventory, MRp, CRM etc) integrated and working together in a single unit.- SAP Business One is also very customizable and easily integrate with  many of the other common software solutions in the market- I use Sap Business One to manage my own small airbnb business and its the best thing for my business as long accounting is concerned. As long I make accurate postings on time, I get to report the true reflection of my business and make the right decisions.
> 
> **Cons**: SAP Business One is not a cheap system but with the right consultant behind your implementation, you will definitely  be getting value for your money.
> 
> I love Sap Business One. It's a great product that I will forever vauch for.

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