PrestaShop Reviews

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325 Reviews

- Industry: Banking
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Everything Considered
Reviewed on 2023/07/02
Pros
It is easy to integrate with payment providers, all modules are configurable and I can configure them according to my country. In some special cases, such as shopping with gift points, I can easily manipulate the code. Themes and language options are quite a lot. I can also get templates from paid template sites.
Cons
I haven't come across a feature that I don't like. I can do anything I want.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Just the best e-commerce software. Ever. Anywhere. In the world.
Reviewed on 2019/10/22
We've developed over 50 e-commerce websites with Prestashop over the years, complex multi-boutiques,...
We've developed over 50 e-commerce websites with Prestashop over the years, complex multi-boutiques, in different languages, in different countries using different currencies ... we're pretty happy with our overall experience with the software and the company.
Pros
We have been working with Prestashop for the past 7 years, from 1.3 to now the 1.7 version. When it was the "only" great shopping cart software it was good. Now it's outstanding. A large community supports it with a lot of plug-ins that work and help market and manage the e-shop.
Cons
Prestashop is currently going through the external plug-ins to make sure that they are compatible with eath other : which is important because we've had a couple of problems with buggy plug-ins. To be faire, they are not necessarily developed by Prestashop.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Decent platforms, it requires developers
Reviewed on 2022/09/01
Pros
Free, open source software of good quality
Cons
When you reach a certain project size, it becomes slow and requires a lot of development and system optimisation work.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Smart open source for yoru bussines
Reviewed on 2022/06/20
I am really happy user because of the possibilities.
I am really happy user because of the possibilities.
Pros
Possibilities of use. We have used the Presta for our webshop with above 10K + items.
Cons
I can't find anything right now in my mind.
Reasons for Choosing PrestaShop
I was still missing manuals and knowledge bases for work.Switched From
OpenCart- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great open-source Software
Reviewed on 2019/10/10
We are building PrestaShops since 2012 and are very satisfied with the solution. We can build...
We are building PrestaShops since 2012 and are very satisfied with the solution. We can build nearly every special feature a user would like to have.
Pros
PrestaShop is a great open source software, which allows its users to set up and build a rich online-shop to earn money on the internet. It is easy to use in the backend, it is capable of building multi-shops for more than one country and more than one language very easily and it is easy to build your own sub sites in your online-shop with the help of certain page builder modules. It is highly customizable and there are thousands of modules to choose from to make it even better and cover issues like search engine optimization, integration with email marketing tools or payment solutions to name just a few.
Cons
One thing that should be improved is the speed of the shop.
Alternatives Considered
ShopwareReasons for Switching to PrestaShop
We think that PrestaShop is the better solution for our requirements.- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
It feels like penguins in the North Pole
Reviewed on 2021/05/31
I've had several bad experiences with this software, but it is still a necessary tool for e-commerce...
I've had several bad experiences with this software, but it is still a necessary tool for e-commerce businesses.
Pros
It is a complete software for an online store administration (catalogs, products, details, etc). It is perfect for small businesses if total control of your store is what you are looking for. Great tool for people who are in the e-commerce business.
Cons
It is quite difficult to understand, requires a lot of previous knowledge or of an expert to help you. It is vital to read all the documentation carefully.
Alternatives Considered
WixReasons for Choosing PrestaShop
With PrestaShop, I no longer depend on third parties.Switched From
GoDaddy Website BuilderReasons for Switching to PrestaShop
It is cheaper.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Best solution to create an ecommerce if you want to build it yourself
Reviewed on 2019/07/17
Pros
This software is awesome for creating ecommerce.
You can install the basic version and start selling in a very short time.
Every operation is optimized at its best and you will spare a lot of time if you sell products with variations.
Cons
You shall pay for every little modification.
There are a lot of plugins but they are not free.
You cannot change the design as you may desire.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Ecommerce Software
Reviewed on 2021/06/04
Overall besides upgrade issues, this is still the best ecommerce building site. It works globally...
Overall besides upgrade issues, this is still the best ecommerce building site. It works globally and offers you everything you need from the default package.
Pros
Lots of plugin and template options. You can literally add anything to Prestashop and create your own unique ecommerce site.
Cons
Has quite a lot of upgrades and versions, which at times can change your whole site and even make some of your plugins not work as it did before.

- Industry: Apparel & Fashion
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Maximizing E-commerce Success with PrestaShop Ecommerce Platform
Reviewed on 2023/03/15
PrestaShop is a popular open-source e-commerce platform that offers a range of features to help...
PrestaShop is a popular open-source e-commerce platform that offers a range of features to help businesses manage their online stores effectively. Here are some of the key features that PrestaShop offers in website management, shopping cart, order management, inventory management, cataloging/categorization, shipping management, SEO management, and multi-channel marketing.
Pros
PrestaShop offers a range of powerful features to help businesses manage their online stores effectively. With its comprehensive website management, shopping cart, order management, inventory management, cataloging/categorization, shipping management, SEO management, and multi-channel marketing features, PrestaShop is an ideal choice for small to medium-sized e-commerce businesses looking to streamline their online operations.
Cons
PrestaShop can be complex and difficult to set up for beginners, requiring technical knowledge and experience. Some users may find it overwhelming and require additional training to use it effectively. While PrestaShop offers a range of add-ons and modules to extend its functionality, some of these add-ons can be expensive or may not be compatible with the latest version of the platform.

- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
A platform for big stores
Reviewed on 2023/04/29
I think it's a good platform if you have a big store with a complex stock and product references...
I think it's a good platform if you have a big store with a complex stock and product references and if you want a well focused interface on e-commerce environment
Pros
It's a very professional platform focused on e-commerce sites. It helps a lot if you have a big store.
Cons
It's so expensive to maintain, with a lot of resources, but you have to pay for most of them. It could be complex to understand and manage.

- Industry: Management Consulting
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
still good but woocommerce is far ahead
Reviewed on 2023/01/07
It is good when you start your online bussines. A lot of free and paid templates makes easy to...
It is good when you start your online bussines. A lot of free and paid templates makes easy to choose preferred design. Almost every payment gateway in the world has a dedicated gateway for PS so you may start your online store in few minutes. But when your shop will rise - it is hard to scale. Especially if you want to integrate it with some external apps (like 3d shopping) - you may hit the wall here. Communication between plugins may slow down your store so it wont be rocket-fast anymore.
Pros
+ easy to install (but not so easy to modify if you dont know how Smarty templates works)+ quick without any enhancements (it is solution just for one purpose - shopping)+ a lot of plugins (free and paid)+ community support is ok (forums, fb groups)+ a lot of payment gateways integrations (paid and free)
Cons
- just community support - in most cases, if you use many plugins and something goes wrong, every plugin developer says it is not his plugin fault but some other plugin conflict)- TCO for prestashop is not so small as you may thing, especially if you compare prices for Shopify or similar paid platforms where hosting, updates, security and functionalities are included in monthly price- some plugins are written badly so it is hard to find bugs or debug them- closed plugins (via ionCube) mostly without any custom_functions hook to extend functionality- lack of well developed themes (not only by graphics, but mostly SEO/UX/performance optimizations are missing)
Reasons for Switching to PrestaShop
Free, well known, easy to set up.- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Make a complete and scalable e-commerce site from the start
Reviewed on 2022/12/11
Pros
It's public domain software and it has a lot of documentation to learn about the developement
Cons
Sometimes it's a little bit expensive to implement some solutions and personalizations

- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
PrestaShop
Reviewed on 2021/07/07
A good choice open source website development platform for developing of PHP based sites. Support...
A good choice open source website development platform for developing of PHP based sites. Support for MySql is superb and very easy interface to configure and manage.
Pros
Super easy to install with no glitches. Customisation is easy and lots of options for payment s, international shipping and secure payment. SEO option is helpful and email automation is configurable easily.
Cons
If you want to add any module that is very expensive. Design is not that professional and there are issues in scalability.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Good to start a small business
Reviewed on 2022/08/22
It was great to start, but if you business grows (more references) you can have severe issues
It was great to start, but if you business grows (more references) you can have severe issues
Pros
Prestashop is nice to start a small business, it's easy to use and can connect to different plugins
Cons
It's works with plugin : like all solutions that works with plugin their can be dangerous side effects when you add a plugin to your website, and it can create severe performance issues

- Industry: Internet
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
In my opinion the best open source platform for online stores
Reviewed on 2018/07/02
Pros
Easy to configure, easy to update ( one click update ), easy to install new modules and themes and builders. One of the most versatile platforms for physical and virtual goods. I have custom made for customers shops with upwards of 1 million products, imported from dropshipping suppliers.
It is very easy to manage, tons of free and premium modules and upgrades.
A solid infrastructure to rely on and different profiles with permission for employs.
Very Reliable for large amounts of traffic.
Cons
Not that great for backups.
Modules and themes don't work from 1.5 to 1.6 to 1.7, have to reorder or to download new version ( incompatible by design of the code ).
Big community but not that active.
Translations needs an upgrade, being made by contributions from authors.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Prestashop your simple open source ecommerce software
Reviewed on 2020/03/30
We have worked with Prestashop for clients. It is quite simple to get up and running but the...
We have worked with Prestashop for clients. It is quite simple to get up and running but the running costs escalate as the project gets bigger. Hosting is a big requirement and you will need plugins for integration as integration can sometimes be a problem when you need to integrate with other software.
Pros
Prestashop is free opensource software and a great platform to start off your website. With minimal knowledge you can be up and running. It is not heavily reliant on plugins so you can get your website going without having to purchase plugins. The admin panel is also very user friendly and our clients love it.
Cons
Prestashop is not a small platform. You need a lot of hosting space. Talk to an experienced hosting provider to make sure you have the correct hosting package.
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
A medium level platform, hard to scale in an enterprise environment.
Reviewed on 2020/11/18
I'm working as a Team Leader in a PrestaShop gold partner Agency, I worked on many PrestaShop...
I'm working as a Team Leader in a PrestaShop gold partner Agency, I worked on many PrestaShop projects with success, I spent too many time fixing issues, especially in high traffic projects.
Pros
Costs of course, huge marketplace with lots of themes and modules.
Cons
Too many versions/releases make this platform often instable, Keep everything updated and stable (struggling with conflicts and incompatibilities) is a great effort for the team.
Alternatives Considered
Adobe CommerceReasons for Switching to PrestaShop
Costs and skills.- Industry: Packaging & Containers
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good option for your e-commerce
Reviewed on 2022/06/11
Pros
-Easy to deploy.
- Big community.
-Great plugins.
Cons
-Some limitation for bigger e-commerce .

- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software to use for your online store
Reviewed on 2018/07/20
Pros
It is one of the most undervalued softwares in the online space. You can really build your store in just a couple of minutes, with tons of modules and themes also from third parties you can have any type of store, either physical or virtual goods.
With over 1 million websites constructed with this platform is a great asset to build with.
Cons
The difference from major versions is amazing, you have to carefully upgrade on a test website, to not ruin your website. It is best done by a professional
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Open-Source Product
Reviewed on 2018/02/16
Pros
We are using Prestashop for creating the most of our E-commerce products. Open-Source Platform and existing market with plugins - are the main advantages to use Prestashop for small-middle sized projects.
Cons
After updating the version of Prestashop, some of the plugins have to be recorded because the system is alerting us that there are some errors in platform update. In case you have a lot of project on Prestashop at the same time, it consumes quite a lot of time.
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Working with PrestaShop as a developer and as an e-tailor
Reviewed on 2019/10/11
We like working with PrestaShop, from both ways we are working with the software. So as well from a...
We like working with PrestaShop, from both ways we are working with the software. So as well from a developer’s vision as from an e-tailor point of view.
Pros
As an e-tailor we like the flexibility of PrestaShop as an CMS, the large community who work with the software and the way you can make use of the software.
As a developer and PrestaShop Partner we like the diversity of the product and the way we can build converting web shops for our customers.
Cons
The one thing we like the least is the assistance we get from PrestaShop themselves. Luckily the community is very active, and this solves most of our problems, but PrestaShop should have a more hands-on mentality.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Decent Online Store Option, But Has Drawbacks
Reviewed on 2019/07/17
I've got a ton of experience with running and configuring Magento, but I wanted to try PrestaShop...
I've got a ton of experience with running and configuring Magento, but I wanted to try PrestaShop simply to use something different on my own business storefront to expand my own knowledge, not to mention that Magento needs more power than PrestaShop. Although PS is easy enough to setup and get running, it lacks a few features which I would consider "standard" by today's terms, not to mention that there is also a serious lack of free/opens source plug-ins available for it like Magento has, which includes things like themes. Overall, the store does its job and works well once all the modules are in place, but In the grand scheme, I would consider PrestaShop as a stepping stone to something bigger and better like Magento or more.
Pros
Prestashop is for the large part, free to use, and pretty easy to setup and maintain. Most website hosting companies have a single-click installer for it, making getting started easy. Creating categories, products and advanced products is all very easy with very nice menus and layouts, and the default theme is surprisingly useful. Prestashop also comes with many of today's standard features built-in.
Cons
The cost of the add-on modules for PrestaShop is ridiculous, and so is the platform's reliance on those modules. There is no way to do anything except free or basic flat-rate shipping unless you spend considerable monies on buying realtime rates modules for EACH shipper, or subscribing to a third-party app that combines and does the checking in a single package, which is costly. Accessing anything except the software's basic features can be incredibly clumsy as well.

- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
it a great program to star an e-commerce business
Reviewed on 2018/08/01
professional tools because it's a very common tool that every e-commerce business use.
professional tools because it's a very common tool that every e-commerce business use.
Pros
It's an easy to use program, friendly UX, responsive, it covers all the basic needs for a basic e-commerce business, great library of admins to upgrade your business
Cons
It's slow, you have to save your progress several times because not always saves what you do, not that prewar web templates.

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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
One of the best user-friendly free shopping cart software
Reviewed on 2016/11/08
I've started using the PrestaShop around 2 years ago and I'm still into this system.
The...
I've started using the PrestaShop around 2 years ago and I'm still into this system.
The experience with the system I got during all this time and throughout my several projects is enough to write ah honest review about the system.
Starting with the advantages, the biggest advantage of the PrestaShop is its huge support community which is the best ever help a developer can dream of. Discussion boards with active users make a big difference. Furthermore, one of the biggest advantages is also the administration panel of the PrestaShop which is way easy to use than say other competitor platforms. What's more important for me is the extended functionality and efficiency. The function ility is far more than any user would ever think to want to have on their websites and as for efficiency, PrestaShop is lightweight and well optimised, thus not loading the servers.
As for the disadvantages, there are of course some. The biggest disadvantage is that most of the most useful functionalities require the additional investments to have installed in my PrestaShop. What I also noticed, in a case of big products quantity, Prestashop does not function as well as it initially did.
To conclude, PrestaShop is good for starting the e-commerce. The system works well with medium or a small number of products, but PrestaShop's efficiency, when there are 100 products isn't any better than when there are 1000. Overall, I would suggest this to the beginner in e-commerce users.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Medium level open source Ecommerce platform
Reviewed on 2019/04/19
Pros
Admin area is clean and easy to use, making it simple to start.
Cons
Lack of many important built-in functionalities requiring to buy several additional modules, like for SEO and bulk product management.