PrestaShop Reviews

This free software is a complete CMS scalable and cusomizable solution for developing an e-commerce for a brand / client. It counts with a great historical versions and a big community that develops extra functionality like themes and modules so you can search for any solution you need. I see its data base very well structurated and normalized to have a good experience at Query's on them, Very intuitive on that aspect.

Since the basic process of e-commerce is well developed, the extra functionalitys that particular customer needs can transform into a big cost installing purchasing modules for it.
You need a good capacitation for successful auto - management, and a team of developmentes to customize it and have maintancement.

We have been working with Prestashop for the past 7 years, from 1.3 to now the 1.7 version. When it was the "only" great shopping cart software it was good. Now it's outstanding. A large community supports it with a lot of plug-ins that work and help market and manage the e-shop.

Prestashop is currently going through the external plug-ins to make sure that they are compatible with eath other : which is important because we've had a couple of problems with buggy plug-ins. To be faire, they are not necessarily developed by Prestashop.

Prestashop is one of the "cheapest" options in the market to create an online shop in a short time. It has the advantage that you can choose among many predesigned templates, which are certainly very nice and allow you to show the public your products in an attractive way. You can also set up the products in an administrative panel to keep track of the number of products available, prices, you can create discount coupons and much more.

It is a complete software in the sense that you can manage the business from one place.

However, the installation, uses and features of this program are not as simple as they show in advertising. If you do not have knowledge in programming or computer science, you will necessarily need the help of a professional because there are certain functions that you will not be able to carry out by yourself.

For me was a headache to load the products in the store because the program it is not so intuitive or so practical. If you bought a basic template, little by little you will realize that you will need to buy new modules to perform some important business tasks. These modules have a separate cost, therefore the final investment is much higher than you had originally thought.

To solve a technical problem, you will also need to document a lot and have the time to do it.

I think it is a software that you can buy and use as long as you have a professional that can guide you even before you start, because otherwise you will end up losing time and money.

It's public domain software and it has a lot of documentation to learn about the developement

Sometimes it's a little bit expensive to implement some solutions and personalizations

PrestaShop is a great open source software, which allows its users to set up and build a rich online-shop to earn money on the internet. It is easy to use in the backend, it is capable of building multi-shops for more than one country and more than one language very easily and it is easy to build your own sub sites in your online-shop with the help of certain page builder modules. It is highly customizable and there are thousands of modules to choose from to make it even better and cover issues like search engine optimization, integration with email marketing tools or payment solutions to name just a few.

One thing that should be improved is the speed of the shop.

This software is awesome for creating ecommerce.
You can install the basic version and start selling in a very short time.
Every operation is optimized at its best and you will spare a lot of time if you sell products with variations.

You shall pay for every little modification.
There are a lot of plugins but they are not free.
You cannot change the design as you may desire.

I use Prestashop for more than five years for my small side business eshop. It is opensource, free and easy to install and use. If you don´t have any programming skills, you can choose templates, auto backup, auto-upgrade and you will be fine, with no cost. No limits for how many customers, orders, users, no time limit, etc. Only when your business grows, you probably would want more. For example, better design, better stock management, more import/export features. And then you will need to buy addons, hire a freelancer or you can try to find out how to make those improvements by yourself. So it will be your time or your money. But I like the possibility of choice. They are many years on the market and, therefore, you can find a helpful forum, videos, blog posts, and as I am from Europe, I am very grateful for their translation packs.

Their customer service is not ideal and, if you are a beginner, you probably will struggle if any technical issue occurs. There are many freelancers and many add-ons, unfortunately, not all are reliable. In those years, I suffered through some security issues but nothing too serious.

I launched my single product store on this software and I was really convinced that it was a good e-commerce software

I have a very small problem with the site taking a long time to change at home. That's the only problem I encounter from time to time

prestashop is a simple and very complete platform for all people who want to create their online store

For me I don't find negative reviews on prestashop to say for the moment

Prestashop is easy to use and is good for creating a fully customized e-commerce site. It also has many features and it is easy to find everything we need on the internet

Several features are not available with the free package and their add-ons are not very expensive.

Lots of plugin and template options. You can literally add anything to Prestashop and create your own unique ecommerce site.

Has quite a lot of upgrades and versions, which at times can change your whole site and even make some of your plugins not work as it did before.

Super easy to install with no glitches. Customisation is easy and lots of options for payment s, international shipping and secure payment. SEO option is helpful and email automation is configurable easily.

If you want to add any module that is very expensive. Design is not that professional and there are issues in scalability.

- advanced ecommerce software
- good SEO template
- best UX on backend
- API
- low cost of development

- module in PrestaShop addons is very low quality
- no integration with professional solutions (eg. PimCore)
- no great SEO addons

Easy to configure, easy to update ( one click update ), easy to install new modules and themes and builders. One of the most versatile platforms for physical and virtual goods. I have custom made for customers shops with upwards of 1 million products, imported from dropshipping suppliers.
It is very easy to manage, tons of free and premium modules and upgrades.
A solid infrastructure to rely on and different profiles with permission for employs.
Very Reliable for large amounts of traffic.

Not that great for backups.
Modules and themes don't work from 1.5 to 1.6 to 1.7, have to reorder or to download new version ( incompatible by design of the code ).
Big community but not that active.
Translations needs an upgrade, being made by contributions from authors.

easy to import and manage orders from Amazon seller central, easy to connect with ERP

low capacity to personalize webpage like Elementor by wordpress

PrestaShop feels to me like a good blend between Magento's robustness and WooCommerce's shortcomings. You have a lot of marketing tools and decent templates, some of them really attractive, actually. I also appreciate the ability to disable the store when needed (had a customer get overwhelmed with orders--no joke!).

The architecture is a bit wonky on the back end. If, for example, you're wanting to access the CMS, you find it under Preferences. What do you find there? Page categories and pages in those categories. That's it. I don't even know why it's called a CMS, when PrestaShop *is* the CMS. Lots of little quirks like that.

If you want to switch themes, get ready to pay big money. Very few themes are under $100, and switching from one to another doesn't usually go very smoothly (definitely not something you'd want to do live). I had a client with a 2000+ product website on PrestaShop, and it was such a mess, I just moved the whole thing over to WP and have almost rebuilt the entire thing in a month. I think it would be good for smaller shops, but if you get big, things quickly get muddy.

Easy to do, a lot of documentation in spanish and english, is an open source, so you can change the code as you want, when you want the way you can imagine. 100% changeable in source and visual. You can create what is at your dreams for the ecommerce. It is a multilingual tool and is compatible with all the payment tools in the market. You can do a good SEOand you have a great dashboard.

The worst of this is you have an ecommerce with more than 10000 references. On those particular cases the software became a little bit slow. But... who has this kind of ecommerce? Amazon? ok, so this is not a real con, isnt it?

It is used by more than 1lac businesses all over the world as it is an e-commerce platform. It is supported by more than 41 languages. It is having helpful administrative interface through which most of the complex inventories are easily manageable. A large number of options are available in it for customers to view their chosen products in the shopping cart. A lot of payment systems are also supported in it like Google Checkout, Skrill, PayPal and a lot more.

Besides various benefits, it is having a lot of limitations in it such as it is not as much scalable like other platforms that it will not be beneficial for large stores but it is a lot more beneficial and helpful for those businesses that are small or starting their new businesses.

PrestaShop is a perfect software to create an e-shop anywhere in the world

Actually PrestaShop is perfect, no problem for me

It is one of the most undervalued softwares in the online space. You can really build your store in just a couple of minutes, with tons of modules and themes also from third parties you can have any type of store, either physical or virtual goods.
With over 1 million websites constructed with this platform is a great asset to build with.

The difference from major versions is amazing, you have to carefully upgrade on a test website, to not ruin your website. It is best done by a professional

We used this CMS for exactly 3 years. On the advice of our programmers, the team switched to it from Magenta. Of the advantages, I can point out a cheap tariff, a broader functionality than our previous CMS and the absence of transaction fees.

CMS is unstable, a lot of mistakes. Plugins that we acquire for an extra charge conflict with each other. For example, if you install a plug-in for currency conversion along with synchronization via e-mail, none of them will work.

We are using Prestashop for creating the most of our E-commerce products. Open-Source Platform and existing market with plugins - are the main advantages to use Prestashop for small-middle sized projects.

After updating the version of Prestashop, some of the plugins have to be recorded because the system is alerting us that there are some errors in platform update. In case you have a lot of project on Prestashop at the same time, it consumes quite a lot of time.

In some respects this is pretty easy to implement. If you are looking for a very economical solution for a limited number of products PrestaShop fits the bill.

When it comes to customizing the look and feel of the software that is where PrestaShop has some issues. Little things like swapping out or moving a button can involve quite a bit of digging just to find out where to make changes.

No monthly fees, easy integration with PayPal payment gateway.

Limited technical support, which relies mainly on user groups who might or might not respond to your question. Shipping costs do not always calculate accurately, and multiple shipping cost options (eg. regular parcel mail, Next-day Air, 2-day Air) for customers to choose from could be a nice improvement to add in. When modules are updated, it is all too easy to re-install the "default" content which the module provide, rather than continuing on with your custom content.

Great features, great team, great support.
If you need an online store, in any field, any language, and any country, PrestaShop is absolutely the best choice!

With great development team, you won't find any cons :)