Dynatrace Reviews

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62 Reviews

- Industry: Computer Software
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best tool for troubleshoot issues
Reviewed on 2024/12/28
Best tool so far i used for Troubleshooting for complex applications in the production.
Best tool so far i used for Troubleshooting for complex applications in the production.
Pros
This is the best tool which provides suite of features that help organizations improve performance, enhance user experiences, and troubleshoot issues. It provides real-time monitoring and provides seamless integration with cloud
Cons
We have experienced delays in response times, especially for more complex technical issues when we reach out to customer support. Sometimes too many alerts cause confusion and overwhelming.
- Industry: Computer & Network Security
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very Good tool to evalute End-user experience in your own App
Reviewed on 2025/03/07
The software is easy to implement and use, with very good features related to evaluate performance...
The software is easy to implement and use, with very good features related to evaluate performance in different aspects or components. It is easy to see root causes in problems. You can be sure of End-User experience with the Application you are monitoring with it.
Pros
The App offers very good feedback about Applications Performance, with excelente diagnosis about issues that may impact in its performance.
Cons
Sometimes it is required to manually implement some integrations because of lack of APIs, mainly in old Applications or old technologies.

- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
It makes me really sad to see such good products go downhill over the last few years.
Reviewed on 2018/05/04
We are able to track availability/performance and find the root cause of both performance and...
We are able to track availability/performance and find the root cause of both performance and availability issues.
Pros
We selected the Dynatrace APM product over ten years ago, and I have been using their synthetic product since 2008. I love the ability to find the root cause of a problem using these products. They are both really good tools that are wonderful for getting to the core of the issue.
Cons
I have used the original Dynatrace APM product and the Gomez Synthetic products for almost ten years. I absolutely cannot stand the way they change the menus around with the various releases. I used to be able to walk people through how to find things over the phone, but now it is almost impossible. These user design changes are not what a system administrator should be spending their time learning. I might as well select a new product that doesn't change so that I only have to learn one more additional system.
We have also lost features over the years that we have used, and the reports and maintenance window configuration have an awful time with time zones, even though they have drop-downs for each report. This was once a very dependable product that has lost its way in trying to add new features and alter the user experience.
Support has dropped off significantly as well. I used to be able to email or call support, now there is no option to email and when calling support they walk you through creating a case in their customer portal before even attempting to hear my question/problem. We also used to have weekly calls with our account manager to review problems and upcoming features. I have been transferred to a new account manager more times in the last few years than I have even spoken to them.
- Industry: Maritime
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Dynatrace Review: A comprehensive, AI-Powered APM solution for Modern Enterprises
Reviewed on 2025/01/10
Dynatrace is a powerhouse in the APM space as it's offering automation, scalability and intelligence...
Dynatrace is a powerhouse in the APM space as it's offering automation, scalability and intelligence. The long-term benefits in terms of operational efficiency and reliability make it a worthwhile investment for the enterprise which are committed to achieve excellence in application performance and digital transformation.
Pros
What I liked the most about Dynatrace is its being a robust and intelligent platform for monitoring and optimizing application performance, infrastructure and user experience. Dynatrace is excellent with its AI engine, the engine that automates the RCA (root cause analysis), as it can replace the traditional monitoring tools by being able to identify and prioritize the real problems, offering actionable insights without requiring manual interventions. Also, the End-to-End observability is capable of covering applications, microservices and networks. The platform's OneAgent tech is simplifying the development by automatically discovering and instrumenting all components in the environment.
Cons
While Dynatrace provide an immense value, by I think the pricing model can be improved as we saw the cost quickly scale in environments with large number of monitored entities. Also, there are occasional limitations in tailoring specific metrics or visualizations to unique use cases.
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Dyantrace review
Reviewed on 2025/02/07
Dynatrace delivers powerful AI-driven monitoring, seamless cloud integration, and deep insights,...
Dynatrace delivers powerful AI-driven monitoring, seamless cloud integration, and deep insights, though it has a learning curve and premium pricing
Pros
I love Dynatrace for its AI-powered observability, which quickly pinpoints issues and reduces troubleshooting time for me.
Cons
The pricing is on the higher side, which may not be ideal for smaller teams. Also, custom dashboarding could be more flexible.
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Dynatrace apm monitoring
Reviewed on 2025/02/09
It is one of the industry leading tool in apm space
It is one of the industry leading tool in apm space
Pros
Ease of deployment and monitoring capabilities
Cons
The feature and new technology to monitor
- Industry: Computer & Network Security
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Dynatrace is awesome
Reviewed on 2025/02/04
Pros
Dynatrace offers a very good suite of monitoring tools for your applications and is easy to integrate with.
Cons
Takes some level of training to be able to properly use it.
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Amazing website
Reviewed on 2025/01/15
Pros
How easy it was to navigate the website..
Cons
There was nothing I didn’t like about it
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
In regards to Dynatrace:
Reviewed on 2025/03/10
We use Dynatrace to a certain degree to improve data center operations, the observability and ease...
We use Dynatrace to a certain degree to improve data center operations, the observability and ease to use is good. Overall solid but would like more usability features.
Pros
We use Dynatrace to a certain degree to improve data center operations, the observability and ease to use is good.
Cons
There are much cheaper and relatively better tools out there.
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Expererience of using Dynatrace
Reviewed on 2025/02/26
Pros
Because Dynatrace very detailed and user friendly
Cons
The data displayed is not really 100% accurate
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Full Observability Product
Reviewed on 2023/12/10
Pros
How you are able to see your whole environment from the frontend to the backend and everything in between
Cons
While there a lot of support for various technologies we could always use a bit more inclusivity
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Manage Your IT Assets
Reviewed on 2024/04/06
Pros
It is a great analytical tool to manage your IT assets and applications. Monitor and analyze the customer experience. Good customer and technical support
Cons
I found it more expensive as compared to other options.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Amazing Dynatrace in IT Department
Reviewed on 2024/10/21
Very satisfied, we have a tool that works efficiently in real time that helps us quickly detect...
Very satisfied, we have a tool that works efficiently in real time that helps us quickly detect problems.
Pros
The simplicity of the menus allows for a quick overview of the information, important alerts can be seen very clearly and rapid action can be taken.
Cons
many menus and options that can make you get lost.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing APM tool for complete issue analysis and faster issue identification.
Reviewed on 2023/07/08
Great APM tool and ranks top in the market. I would prefer Dynatrace in short for below reasons-...
Great APM tool and ranks top in the market. I would prefer Dynatrace in short for below reasons- Faster Problem identification through AI - Davis- Performance Monitoring using RUM metrics- Application monitoring - 4xx/5xx , Response time, Traffic - Infrastructure monitoring - CPU, memory, GC usage- Database monitoring - long query execution, DB connection pool time- Synthetic monitoring - To mimic the customer journey and run the script for every 5 to 10 minutes
Pros
AI alerts are very critical and highly useful. Automatic problem identification in Dynatrace is a highly helpful in identify the issue more quicker. Thanks to Davis AI engine. Useful to do a trend Analysis with the reporting - Gives site availability metrics, Response time, Error rate for each services. SLO/SLA can be tracked with these reporting. Provides detailed trace about any issue and the exact cause of the problem for any abnormalities identified with this host/services/applications. Host analysis helps in identifying unhealthy host with high CPU, memory or thread usage.Helpful in application analysis like 4xx/5xx, response time, Apdex. Helpful in application analysis like 4xx/5xx, response time, Apdex. Deeper insight provided in the distributed traces. Helps in tracking the website page performance, gives above the fold metrics - LCP, FID, VCT, etc. Response time has different aggregations - Avg, 95th percentile, 99th percentile. Gives exact cause in the waterfall to understand which element is causing the increase in response time. Full Transaction monitoring with the services flow across various layers starting from webserver, appserver, database, external systems is added advantage.
Cons
Can add more on the RUM metrics and customer session replay in future would be helpful.Exposure to customer about the new launches and functionalities can be increased.
Alternatives Considered
AppDynamicsReasons for Choosing Dynatrace
Effective traces for all the transactionsSwitched From
New RelicReasons for Switching to Dynatrace
Effective traces for all the transactions. Offers a good AI which identifies the problem more proactive and quick.
- Industry: Oil & Energy
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The best tool to monitor and track the performance of your applications efficiently.
Reviewed on 2023/05/29
It is an all-in-one instrument for viable multitasking such as end-to-end application observing as...
It is an all-in-one instrument for viable multitasking such as end-to-end application observing as well as different versatile applications. It too permits us to know where the computer program needs extra changes, moving forward the reaction times of calls to administrations or databases has incredibly made strides the reaction times of the applications, furthermore within the company much obliged to the location of http 400 and 500 blunders se has overseen to bring solidness to much of the observed applications on Dynatrace, moreover inconsistency notices and expectation grant Dynatrace genuine esteem over the competition. Dynatrace has permitted us to imagine the course of our clients, know the foremost gone to regions, the foremost gone to items, and apply remedial activities and proactive enhancement to make strides the internet and versatile encounter of our clients and clients in common, through energetic observing, of our applications and reports. We are investigating app execution and observing apps, dashboards and AI offer assistance a part with this as well, and I would suggest them to any organization.
Pros
The AI component is incredible, and whereas there are many appmon highlights we'd like to see included to the item, by and large it's incredible computer program. In my company, Dynatrace is utilized to screen the execution of our portable and online applications for our clients, much appreciated to this analytics device, we were able to degree the activity and its impact on our applications, as well as find issues and take measures to move forward the encounters of our users/customers. I also appreciate the ease with which we will create dashboards since they can be balanced agreeing to the necessities of the application proprietors with respect to the notices that must be issued to dodge challenges in these.
Cons
Having to do a part of strolling to figure out the source of a issue, there are moreover charts that are greatly troublesome to get it at to begin with, they may well be a bit less difficult to study, and there ought to be an zone where you'll generate reports around the applications. that are watched inside Dynatrace. I don't just like the thought that labeling ought to be done at the specialist level rather than within the gui, I wish it was superior coordinates with other apparatuses, and I think it's a bit costly.

- Industry: Semiconductors
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Surveillance with great artificial intelligence, Davis is spectacular.
Reviewed on 2023/02/15
It is an APM software of great value for us, since the monitoring is effective, it detects problems...
It is an APM software of great value for us, since the monitoring is effective, it detects problems quickly, it is a software with good AI, it offers good analysis, we have improved the performance problems of the application, in this way we improve the user experience and we fix any problem we may have.
Pros
I like that it has great advanced observability, it's a highly automated preventative software, Davis is a great bot, it's open API, it has a very intuitive interface, it gives us great monitoring of our network, the monitoring is constant and intuitive, which can detect problems long before they become a serious problem, with this software we improve the user experience in applications, it is a really intuitive product.
Cons
Customer service is something that should be improved, since the response is not fast, when creating a ticket we do not receive a response on time or a great solution.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
An excellent monitoring tool for keeping an eye on your applications.
Reviewed on 2022/03/29
With Dynatrace's help, we can now discover problems in software development and production more...
With Dynatrace's help, we can now discover problems in software development and production more quickly and accurately than ever before. Dynatrace is a comprehensive multitasking tool that adds to anomaly detection and prediction skills, making it a powerful and effective tool that ensures to a large extent the essential workflow.
Pros
For any work system imbalance, Dynatrace is a complete and effective solution that automates and intelligently saves employees' time, covers all job levels, and gives a good view of all team members. In addition to providing easy-to-use tools and features for optimal tracking and analysis speed, Dynatrace's contribution is greatly appreciated. To ensure that all operations are performed to the acceptable quality standards, Dynatrace is an essential instrument for corporate sustainability. Dynatrace's artificial intelligence system can do a lot with it, since it calculates, analyzes, and fixes problems.
Cons
In general, I can't say enough good things about Dynatrace. It's a terrific tool, but it takes time and effort to develop the skills required to use it well. It annoys me that Dynatrace sometimes can take a long time to identify and analyze processes, which can disappoint you.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best quality control systems for applications and websites, as well as tracking problems.
Reviewed on 2022/05/26
We use Dynatrace's analytics and reporting to better understand how our apps are being used,...
We use Dynatrace's analytics and reporting to better understand how our apps are being used, identify problems, and provide a better experience for our consumers.
Pros
Dynatrace provides an integrated system for monitoring IT operations and performance bottlenecks in web and mobile applications, and the dashboard also provides a holistic view of real-time performance data. The best of Dynatrace is that it is automatic and intelligent that makes monitoring easier and saves staff time, as well as gives a good view of the work team, allowing always to detect problem areas immediately and implement the preventive treatment plan directly without delay. Dynatrace helps narrow down potential concerns. I appreciate the system of real-time problem notifications and automated monitoring of online or cloud-based programs, with proper tracking and monitoring of all processes.
Cons
To be able to customize Dynatrace to your specific needs, you'll need expert training.in addition, I think that the notification system needs to be improved so that it can better determine the urgency of a problem and whether or not it necessitates immediate attention or can wait until a later date.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Tool to explore the application environment with elegant dashboard
Reviewed on 2018/11/30
Advantages:
we have a lot many advantages like we can save large amount of the time as this look...
Advantages:
we have a lot many advantages like we can save large amount of the time as this look over all the changes required and give us the insights in very less time.Gives us the perfect view of the application maps. we have a real confidence of the data being captured and reported.
Disadvantage:
low memory.
performance test integration is not possible
improvements required in dashboard
Pros
The best of this dynatrace is it has a customizable dashboard views which shows our application performance and code level insights. It has very big UI experience with large amount of the options to customize our dashboards as per project requirement.It shows the performance details of the various hosts services, applications in context from one environment to another. All big enterprise and medium level enterprise applications definitely prefer working with dynatrace as its best in over all performance monitoring tools.Another great feature of the dynatrace is rather than arranging the numerous reports manually as given by various other performance monitoring tools dynatrace has a special feature it learns entire application architecture automatically and uses AI(artificial intelligence) to correlate the data and provide you the insight saving your countless hours of the time
Cons
Dashboard UI can be much more better. As now now looking great but a more can be done.Facing few problems with performance test integration. come to memory is bit low this can also be improved and we are looking for the trial package in extending the days .

- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great Tool for Monitoring Services and Applications
Reviewed on 2022/09/21
We adopted dynatrace in our company two years ago due to its AI powered monitoring capabilities of...
We adopted dynatrace in our company two years ago due to its AI powered monitoring capabilities of our infrastructure.It has been extremely helpful in enabling us to provide flawless products and services to our clients. It has enabled us to maintain stable and secure websites and applications. It has been on the forefront in enabling us to achieve better customer satisfaction and experiences
Pros
What I like most about dynatrace is how it uses artificial intelligence to provide you with comprehensive analytics about the performance of your infrastructure. Dynatrace is very important for our devops teams as it helps them in figuring out root cause analysis of problems arising from our apps. I also like its flexibility whereby you can deploy it on premise or use it as a software as a service. I like how powerful its automation is as it can monitor thousands of systems at a go.
Cons
You may require indepth and expansive training on its usage so as to optimize it usage. It is also pricey in comparison with similar monitoring software. It also has bugs from time to time which can give false alarms but their frequent updates try to solve this issues. Aside from that it is a powerful monitoring tool that has served us well.
Alternatives Considered
DatadogReasons for Switching to Dynatrace
It is more cost effective- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing APM tool - Love it mostly for the Purepath analysis , Dashboards and AI alert
Reviewed on 2022/12/26
Overall experience with Dynatrace is Awesome. We did integration with custom metrics, custom...
Overall experience with Dynatrace is Awesome. We did integration with custom metrics, custom plugins with ease. NGINX plugin was highly helpful in identifying the issue across all the API transactions. I would suggest to look all possibilities of integration and have frequent interaction with Dynatrace admin team
Pros
If anyone ask me to suggest a best APM tool , I will first tell them about Dynatrace. The best tool that I have used in IT industry for our regular day to day monitoring. Key features are below* Server / Pod health status* Application level transaction analysis and purepath* Customized metrics and business transactions* AI alert via Davis AI engine which identifies any issues proactively based on deviation in trend*Best monitoring tool for doing health checks for an enterprise which has N number of applications. Believe me you can do it using a very few dashboards and few alerts
Cons
Nothing to say as it even has the capability to get the customer experience. I would suggest getting the customer experience through a recording would be more helpful.
- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
One of the most powerful tools in the market
Reviewed on 2022/06/07
So far it has detected so many issues, helping to detect the root cause much faster than before...
So far it has detected so many issues, helping to detect the root cause much faster than before installing it
Pros
It has so many key features, but AI is so important. It detects any changes and with some time it can detect what is a normal perfermance and when its not, representing this as an issue
Cons
It's an expensive software. It depends of how big is your infrastracture (CPUs or Memory allocated in the servers you want to monitor)

- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Best performance management tool which shows realistic full stack analysis, transaction...
Reviewed on 2018/03/09
Pros
The best and loveable part of this application its been used in all the core business to track their growth and their performance. It has unified monitoring for business operations and development. Dynatrace Digital performance managament(DDPM) this system will autodiscover entire IT Ecosystem in minutes. Another advantage of the Dynatrace is we can get full insights into user expierence and business impact by which we can easily monitor and manage the application and cloud infrastructure as a result we can resolve application problems before our customers are impacted.Best performance management and analytical tools all the business prefer too.
Cons
There is nothing much least about this but still required some more additional features to development in the system and db calls ,GC and look up over scalability issues

- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Standard Tool for Monitoring . Love it and will recommend it for sure.
Reviewed on 2023/02/25
Monitor Mulesofts APIs for Organization, Integrated a lot of OneAgents for Twilio SMS Monitoring,...
Monitor Mulesofts APIs for Organization, Integrated a lot of OneAgents for Twilio SMS Monitoring, Integrated Custom plugin for Prometheus, etc.
Pros
Whether you're a developer, IT operations expert, or business stakeholder, Dynatrace gives you everything you need to know on a single screen to execute your job well.
Cons
Users may need to devote a lot of time and energy to learning how to utilise Dynatrace, especially those who are new to observability or who have not previously used tools of a similar nature.
Reasons for Switching to Dynatrace
AI-Powered Observability (Davis), User-Friendly Interface, Good Support.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Robust network monitoring tool
Reviewed on 2022/06/15
Pros
It allows displaying graphics and data of great value for the adequacy and preventive correction of possible failures or errors. Dynatrace provides business and traffic data and information to help the organization make scalability decisions. It has enabled significant benefits to be gained from implementing a single set of tools to monitor applications.
Cons
For new users it is overwhelming how many features it offers, you need to incorporate better documentation to minimize your learning curve.