Time Tracker

4,4 (2 840)
Track time for payroll, billing and productivity.

Overall rating

4,4 /5
(2 840)
Value for Money
4,3/5
Features
4,2/5
Ease of Use
4,3/5
Customer Support
4,3/5

89%
recommended this app
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2840 Reviews

Martin
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10 000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Expenses and Invoices are better tracked by Time Tracker.

Reviewed on 2019/09/30

All of our invoices, receivable payments and our expenses can easily manage without ant effort. It also allow me to create and make the best templates of expenses and recurrent invoices with also manage them properly. I can better track the time of billing and expenses and then receive the payments online. The invoices options and billing designs are so flexible by Time Tracker.

Pros

With the help of Time Tracker software, it is so easy for us to better manage all of our invoices by tracking the time billing and to create the customize invoices to get the payment transaction online in faster manner. It is a fully accounting and invoices software because it automatically manage our bank accounts and bank balance sheets assets. We are also able to send all of our invoices with payments to our customers. By Time Tracker, the scheduling of our payments with invoices and expenses are so great because we have a lot of controls about the information of our invoices. So, it is very easy to set up our operations, sales and inventory payments by this efficient software. The dashboards features really told me about my accounts conditions with excellent invoices and billing. If you receive your payment and send within a second, then you must need Time Tracker software.

Cons

The main drawback of Time Tracker software is that it does not have the ability to remind about the pending payments, sending invoices and receiving payments. It also does not provide the records of all the previous payments, contacts and store invoices but it has the ability to store the customer information for upcoming invoices, payments and accounts schedules.

Alex
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

"Efficient and User-Friendly: Our Experience with Time Tracker"

Reviewed on 2023/02/11

Overall, our company has had a positive overall experience with Time Tracker. The software has helped us to efficiently allocate resources and monitor employee work hours in real-time, providing us with accurate and up-to-date information on employee availability and attendance. This has resulted in better teamwork, increased productivity, and more informed decision-making, as well as streamlining our payroll processes and saving us time and resources. The mobile access feature has allowed employees to log their time and access their schedules from their smartphones or other mobile devices, providing them with the flexibility to work from anywhere. The timesheet management reporting/analytics have been impactful, helping us to accurately track and report on employee hours and billing. Overall, Time Tracker has solved the business problems we faced, providing us with a range of benefits that have improved our operations and allowed us to achieve our goals.

Pros

The Time Tracker software has received positive feedback from our users in several areas, including ease of use, features and functionality, and value for money. The mobile access feature and timesheet management reporting/analytics seem to be impactful, providing employees with the flexibility to log time from anywhere and allowing for accurate, real-time reporting. In my case, the software was user-friendly, with an intuitive interface that is easy to navigate.

Cons

For now, there is no mention of any issues with overall quality, ease of use, features and functionality, customer support, value for money, or ease of deployment. It doesn't seem that there are any specific features that are missing or could be improved, or that any aspects of the product are difficult to use at the moment. In conclusion, our company is satisfied with Time Tracker and its performance at this time.

Jason
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Avoid Ebillity

Reviewed on 2023/02/07

Ebillity made what should be pretty simple far too much hassle

Pros

It was easy to sign up, but I wish I had not

Cons

Nothing is intuitive. The behavior of the app appears top change frequently. Syncing to calendars was brken for months and it took multiple interactions with support to fix it. Removing an employee took an intervention from engineering (removing an employee from payroll should be routine).

Arielle
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Owl Bookkeeping Time Tracker Review

Reviewed on 2023/01/23

Overall we have had a great experience with Time Tracker. It offers everything we need to run our business smoothly and keep our team and clients happy. It has been an integral part of our process as far as time tracking and invoicing.

Pros

We love this software because it helps is really capture time spent on a client. We used to struggle with people rounding their time up which was not an accurate representation of time spent on that client. Clients would get upset, understandably, and now we have been able to bill them the correct time spent on their account.

Cons

The only thing I can think of that I don't like about this software is that sometimes even though something is set to be non-billable, the billable box will still be checked off. Other than that, it has been a wonderful software for my company.

Sai Nikhil Chakravarthy
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Makes Tracking Easy

Reviewed on 2023/03/12

Its a good tool to use some time there are glitches and inaccuracy in tracking but it also useful in so many ways if you use it for correct needs.

Pros

It's Very helpful in managing time and spent more time productively, We can integrate it different so that we can track the time spent on tasks accurately, It has good reporting options which are easy to understand, And love the mobile app helps to spend most of the time productively.

Cons

Limited features I feel like they can do more, If feels little expensive compared with the other tools with same functions, and the UI is not great and there are some glitches and not accurate some times, They need to improve customer support.

John
Overall rating
  • Industry: Government Relations
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Time Tracker Makes Life Easy

Reviewed on 2023/01/30

I routinely recommend this app to other similar companies. Best of all is the ready and willing Customer Support Staff.

Pros

We need no special training or dedicated walk-throughs for our time tracking. Each associate picks up the system from the 'get go.'

Cons

We don't use Project tracking, but it shows on all the Reports. Occasionally, a client asks about what project is my account associated with. Answer: "none."

Niyazuddin
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 501–1 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Top quality product for Employee Time tracking and attendence

Reviewed on 2023/03/03

One should have this software for employee time tracking and attendance and leave data record maintaining .

Pros

Its a very great software for time tracking of the employees for marking the daily attendence of them . It can be done through either online or offline . GPS tracking , leave management , and employee scheduling can also be done in this software . Its very easy and convinient to use . It helps me a lot and saves my money .

Cons

No this software has no issue as it really helps me a lot in my business .

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1 001–5 000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Efficient Time Tracking and Scheduling

Reviewed on 2023/03/15

It is a user-friendly time tracking software that offers a variety of features to help users manage time and expenses. Its online time clock and mobile app make it easy for employees to track their time, and the software's project tracking and activity tracking features can help managers keep track of project progress and productivity. The ability to create detailed reports and invoices is also a helpful feature. Overall, Time Tracker is a useful tool for businesses looking to improve their time management and productivity.

Pros

User-friendly interface, mobile accessibility, and the ability to track time and expenses accurately.

Cons

Some of the features not very intuitive to use, occasional glitches and difficulties with syncing data across devices.

Kaily
Overall rating
  • Industry: Oil & Energy
  • Company size: 10 000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good schedule management.

Reviewed on 2023/02/19

Facilitates the management of employee work hours.

Pros

Management of hours worked, access to information and good technical support.

Cons

Sometimes it pauses in synchronizing and the information comes out incorrect.

Fahad
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Best Time Tracking App

Reviewed on 2023/02/08

Really great and positive

Pros

Ease of use for setting tasks and managing time for everyone in a project. Also allows transparent billing for every single employee.

Cons

The dashboard for viewing reports and analytics is a bit lackluster, and could be improved

Wala
Overall rating
  • Industry: Research
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Time management Tool

Reviewed on 2022/09/23

Pros

Time Tracker is indeed one of the smartest tools for timekeeping and saving. It is such a fast and easy to use App. It did help researchers and employees in various sites keep track of the time they are taking to complete research-related tasks, specifically when engaged with one-on-one research participants. It thus helped us define and allocate research targets more appropriately.

Cons

Very seldomly the software will time out and you will have to recalculate time spent on different tasks. It also could be a bit difficult to use on phone screens, and thus researchers out in the field had to create a paper version of their work time, and re-enter it in the app once they are back at the office

Fritz
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

I never needed any customer support and I don't know how much the software costs.

Reviewed on 2018/07/16

Paid.

Pros

It's the only computer software I have never needed help with. It keeps it simple.

Cons

That I have to fill out my timesheet on a computer -- period. I'm just pure old-school. I have no complaints, and want no gift or future surveys.

Diana
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Simple, easy to use.

Reviewed on 2018/07/16

A remote entry time sheet from each employee that syncs easily with Quick Books. It's simple and easy to use.

Pros

It links very easily to Quick Books. Their customer support has improved over the last year. They provide mobile access and links to Outlook.

Cons

Initially their customer support was terrible, but they have improved over the last several months.
You can't set the order in which the service items appear. The largest issue, and reason we are seeking other time sheet services: employees enter their time on the honor system and in a lump sum. Ebillity provides the option of the employee 'clocking in and out' but it's cumbersome: you can't switch service items or projects easily - you have to log out of the current one and then log back in. Ebillity doesn't allow for a time sheet approval process. And you can't specify limits of access to certain employee time sheets, (that would provide a supervisor access to the time sheets of their subordinates). Trying to print a particular time sheet is difficult and the layout is undesirable: large font that turns a single time sheet into several pages.

Response from eBillity

Hi Diana!

Thanks for the great review! We really appreciate your feedback and are happy that Time Tracker has been a good fit for your company!

We are happy to let you know that a lot of the features that you said you wanted which we don't have, such as an approval process or access permissions, we do actually have! We would love to help you out and teach you how to use these features! Please feel free to reach out to our support team at [email protected] or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about.

-Alex from eBillity

Brett
Overall rating
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

TimeTracker by eBility review

Reviewed on 2018/09/07

Overall, we have been very happy with TimeTracker in our business, and would recommend to other companies seeking a time tracking solution.

Pros

We use Timetracker in our business to record employee work time. I like that we can create different jobs and allocations within the software to specify where employees record time and to what project or job. I also like the rich reporting features and the ability to access employee "time cards" from anywhere that has an internet connection.

Cons

The one thing I like the LEAST about this software is the web interface's tendency to become mixed up and VERY difficult to use after resizing on the screen. There are sizing "handles" top bottom and left right of the actual time entry form. This form can be dynamically stretched and adjusted to fit the screen of the monitor an end user is using. Unfortunately, on smaller monitors, the form itself gets mixed up and entry blanks shift all over the screen when adjusting form size. Fortunately, this issue can be fixed by a simple "reset" of the form back to standard. It's more of an inconvenience than issue.

Response from eBillity

Greetings. Thank you for the glowing review you left for using Time Tracker by Ebillity. We are always striving to make our product better and we are available to assist you in the future. If you have any comments, questions, or concerns you'd like to leave us, please feel free to give us a call at 800-851-0992. Thank you for your time and business.

Samantha
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

We have had great success using this software. Easy to use, provides great, basic features.

Reviewed on 2018/07/10

Ability to work remotely

Pros

This software, while not as fast as working in QB, we have a lot of information at our disposal when not working from the office (where we use QB desktop). This has really been key in being able to have one person enter time, run reports, etc. when someone else is using the company file or if we are working remotely. The customer support team is FANTASTIC. We have an issue when we first set up our account and they were amazingly helpful. Informative, but not requiring us to do all the work to fix the problem. It took probably a couple of days, but really was a smooth experience. They are also responsive when we have quick, short questions. They make the overall experience nearly painless when dealing with technical issues.

Cons

The software is slightly slower than QB, which makes sense. One of the bigger frustrations is the inability to change items after they have been approved. We can change them in QB, but they'll never update in ebility. We have to do this a fair amount due to how we handle some of our prospective clients before they become a job. It makes the reporting feature less accurate. Other than that, there are a few features in QB that are not offered here, but that is not a major deal. Showing what items have been billed vs. not billed. The report window/feature could also be streamlined a bit more. It's a little clunky, but overall not bad. This is all of course based on our use.

Verified Reviewer
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Reliable, easy-to-use

Reviewed on 2018/07/10

Pros

It's easy to use; I just start the timer when I arrive at work, figure out what I'm working on, and go to work. When I switch tasks, I either start a new timer or make a note at where the timer is at. Then at the end of the day, I take a moment to review what I worked on and how much time was spent on each job. And at the end of each week or pay period, it's super easy to just submit the time to our controller and she pulls it into her payroll interface. Also, I really like the feature of copying tasks and times from the previous week into the current week. It saves some time in listing the multiple jobs that I work on from week to week.

Cons

Occasionally, the software will "time-out" and I'll lose what tasks/time I had entered for the day up to that point in time. It's not a big deal to re-enter my time if I've only been working on 1 or 2 jobs. If I've been jumping around to multiple jobs, I just have to guestimate how much time I spent on each job and fill it in. This isn't the most accurate way to do it, but it only happens occasionally.
Also, I wonder if there's a phone app that could be used in conjunction with the computer desktop application. If I'm on a site visit or traveling for business and not at my desk in the office, it'd be nice to be able to track my time on my phone app.

Teri
Overall rating
  • Industry: Design
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

it's glitchy, but it's easy for my employees to use

Reviewed on 2018/07/10

I have less data entry work to do because my employees are responsible to enter their time sheets. We used to have hand-written time reports that I had to enter into Quickbooks daily. No more!

Pros

my staff often works on the same projects over the span of several weeks. the ability to copy their previous time sheet and then make amendments as needed is a real time saver for them and makes them more likely to get their time in by deadline with very little follow-up (prodding) from me.

Cons

Any changes that I make to the timesheets do not sync back to the cloud; client jobs that are closed still show up on the app that my employees see and that confuses them

Response from eBillity

Hi Teri!
Thanks for the great review. We really appreciate your feedback, as we are always trying to make improvements to our product.

Please feel free to check out our new and improved mobile app: IOS: https://itunes.apple.com/us/app/ebillity-time-tracker-for/id468586078?ls=1&mt=8 Andriod: https://play.google.com/store/apps/details?id=com.cg.android.ebillitytimetracker Please feel free to reach out to our support team at [email protected] or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about. We would love to help!

-Alex from eBillity

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Basic usage with no issues for many years

Reviewed on 2019/10/29

The tracker does simply work and I've never had problems with fearfully entering in hours because it was always possible to reach out to our payments person and have them revert our latest submissions in order to fix them.

Pros

The interface is rather straight forward and because we have many different buckets of things that we can bill to, we are able to make our weekly breakdowns as complicated or as simple to read and bill the clients for as we want. This makes it so that people record time the way that best suits them and their level of detail.

Cons

It's minor, but the comment boxes where I put in all of my time descriptions are rather small and are word limited. This is annoying because it forces me to be needlessly terse or enter in many more rows than I would like to in order to fit everything I did in a week in. Also not necessarily a minus but I found very little need to use the timer that they provide as there are so many times that I would start and stop a task's timer because I was distracted or something more important came up that it was a hassle to maintain.

Stephen
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Hours tracking made simple.

Reviewed on 2018/07/13

Fast and easy to setup and be productive. Simpler than using some of the other products on the market. Reasonable value for the money.

Pros

The application works through a web browser or my iPhone making it easy to track my hours as I go along. The report engine is simple but does what I need including making reports I can easily send to my clients in a professional looking format.

It is simple to set up new customers and new items so that I can track as much or as little detail as needed.

Cons

Going back to change approved entries can't be done from the main week view session where the hours were first entered. Edits mean going to a separate view of a single line. I can see the rationale for this - the line was approved and therefore the status has to be pushed backwards, but an easier way would be nicer.

A few user defined fields on some of the sessions would be helpful, especially if there became report criteria. I don't use QuickBooks for my invoicing, so having a manual check box marked INVOICED would be helpful (as an example).

Andrew
Overall rating
  • Industry: Civil Engineering
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Works great if you use the website to put in your time.

Reviewed on 2018/07/16

We went from handwritten time sheets, so this is much cleaner and nice that that time transfers to Quick Books.

Pros

The website is great and very user friendly. The layout where you can just put time for each day under the client once is very nice!

Cons

The app for the mobile is awful! It does not run smooth and is not setup like the website. The website is nice and shows the client and then the whole week so you can put time under the same client for each day instead of with the app where you have to do the client every time and have a lot more entries.

Response from eBillity

Hi Andrew!
Thanks for the honest review. We really appreciate your feedback, as we are always trying to make improvements to our product.

Please feel free to check out our new and improved mobile app:
IOS:
https://itunes.apple.com/us/app/ebillity-time-tracker-for/id468586078?ls=1&mt=8
Andriod: https://play.google.com/store/apps/details?id=com.cg.android.ebillitytimetracker

Please feel free to reach out to our support team at [email protected] or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about. We would love to help!

-Alex from eBillity

Daniel
Overall rating
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great solution for employers with employees all over the place! Great Customer Service!

Reviewed on 2018/07/10

Ability to have employees worldwide enter their time quickly and easily to keep A/R as current as possible.

Pros

I like the fact that you can have employees scattered all over the country or even all over the world for that matter and they can simply login and enter their time and submit it easily using eBillity and their easy to use GUI.

Cons

I would like it to have better software for smartphones. I feel the app needs to be developed further and needs a better GUI. I think that most of the employees would use the app but it's hard enough to get them to enter their time let alone learning a new GUI. They need a simple easy to use interface that is bug freee.

Response from eBillity

Hi Daniel!
Thanks for the great review. We really appreciate your feedback, as we are always trying to make improvements to our product.

Please feel free to check out our new and improved mobile app: IOS: https://itunes.apple.com/us/app/ebillity-time-tracker-for/id468586078?ls=1&mt=8 Andriod: https://play.google.com/store/apps/details?id=com.cg.android.ebillitytimetracker Please feel free to reach out to our support team at [email protected] or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about. We would love to help!

-Alex from eBillity

Warren
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

It's passable but it could be better

Reviewed on 2018/12/20

It's a pretty straight forward app that ties into QB. The price is moderate given the functionality and bugs. The concept is good but the delivery needs polishing.

Pros

A web front end to track time for billable projects makes life so much easier for employees. The concept is pretty straight forward.

Cons

Using the service was ok as a user but administering it was...tricky. Getting new job codes to synchronize and become active was always a dance of clicks and back end re-syncs. It never really worked right with just a single sync making them become active. Support would always just make me re-sync the entire db and even then it still did not work. I only hope I did not lose any billable time... I always dreaded having to add new codes and that's not the way it should be.

Response from eBillity

Hello Warren.

Thank you very much for your business and time in using Time Tracker by eBillity. We greatly appreciate the support and feedback.

If you have any comments, questions, or concerns about Time Tracker, please give us a call at 800-851-0992 to reach our customer support agents. We would be happy to assist you.

Furthermore, we are adding new features in 2019, with Facial Recognition, more detailed GPS tracking, Time Cards, and a Punch In/ Punch Out kiosk. We have also worked to improve our basic features as well. I see you encountered some technical difficulties from our end before and greatly appreciate your patience with us.

Thank you again for your business and your time.

Barbara
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great special purpose program

Reviewed on 2018/11/12

Time Tracker provides a good overall framework for billing clients. It syncs with Quickbooks which I am able to use to produce bills directly, bypassing a separate billing/accounting program. This has proven to be a good solution for my small law firm at a reasonable price.

Pros

As a lawyer it's very simple to keep it open and track time from anywhere

Cons

Quickbooks integration used to be wonderful, but recently the syncing with Quickbooks has been spotty. It may be because Quickbooks recently introduced a new field and Time Tracker hasn't quite figured out where to sync the information from. However, when we contacted support about the syncing issue it took them days and days to even get back to us, much less fix the problem. Luckily they were able to eventually fix it, but when you rely on a software program to keep track of time for your livelihood this is incredibly frustrating. However there are not really any good standalone time billing programs out there.

Kathryn
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It has been very positive!

Reviewed on 2018/07/10

Being able to accurately track time for all customers, either while doing computer based work or on the go (by using the app on my phone). Peace of mind knowing that all employees are able to use the application and accurately track their time. This leads to happy and repeat customers

Pros

Using the app on my phone, able to access business functions when I'm on the go, that it has a pause and a stop feature on the tracking abilities-which I use quite a bit and feel that I can accurately and fairly charge my customers the exact time I do work for them. I like being able to sync it with Quickbooks and complete my invoicing in a time efficient manner.

Cons

We are a small company and regularly use 2 employees. On the very infrequent instance when we need to employ an outside consultant and create a user account for him too, we have to bump up our subscription to the next price level and cannot take ourselves down again when that job is over.

Clinton
Overall rating
  • Industry: Computer Networking
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Horrible application

Reviewed on 2018/07/10

None

Pros

Nothing is good this software. Bad software

Cons

User interface is difficult to use, app is not synced properly so have to uninstall and install everytime new project added, only does weekly time which does not align to pay cycle

Response from eBillity

Hi Clinton!

Thanks for the review. We really appreciate your feedback, as we are always trying to make improvements to our product.

We are sorry to hear that you are experiencing issues with syncing your app to the web. You should not have to uninstall and reinstall the app every time you add a new project. Rather you can just click on the sync button at the bottom of your dashboard in the mobile app, and this should sync the app with the web. Regarding the weekly time not aligning with the pay cycle, this is something we are currently looking into implementing in the future, so keep an eye out for that.

Please feel free to reach out to our support team at [email protected] or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about. We would love to help!

-Alex from eBillity