Adobe Experience Manager

4.3 (132)
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Enterprise content management system

Overall rating

4.3 /5
(132)
Value for Money
3.9/5
Features
4.3/5
Ease of Use
3.8/5
Customer Support
4.1/5
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132 Reviews

Andrew
Andrew
Overall rating
  • Industry: Computer Hardware
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The Cadillac of CMS

Reviewed on 2019/05/02

We used AEM at the very first company I worked with. I dont think I realized how great it is until...

We used AEM at the very first company I worked with. I dont think I realized how great it is until I moved on in my career to several other companies that do not use it. There is truth to the saying that sometimes you dont appreciate things until you no longer have them! The company I am with now uses AEM, and anytime I get frustrated with not understanding how to do something, I remind myself of the alternative.

Pros

Adobe Experience Manager (AEM) is the cream of the crop when it comes to CMS. The functionality that it offers - from its backend configuration to its capabilities for 'everyday' users - is unmatched from the other products I have worked with. If I were to single out my top pros for the CMS, I would say its component building blocks, and it's flexible workflow integration. These two things in particular set it apart from other competitors (for me, at least).

Cons

As with most products that pack a ton of functionality and features, AEM is not always the easiest CMS to work with. That being said, it is also definitely not the most difficult. But, most of the advanced configurations and integrations require an adept development team. And, to make changes to existing functionality also usually requires a lot of interaction with dev (again, not a bad thing, but something to take into consideration).

Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Powerful Content Management

Reviewed on 2024/11/10

AEM offers powerful tools for managing digital content, though it requires time to master.

AEM offers powerful tools for managing digital content, though it requires time to master.

Pros

Robust content management with extensive customization options and seamless integration across Adobe products.

Cons

Steep learning curve and high cost, especially for small teams.

Guido
Overall rating
  • Industry: Furniture
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

The "Ferrari" of CMS and DAM

Reviewed on 2023/02/20

It's a great suite, but it requires an incredible effort and a well structured team to make it work...

It's a great suite, but it requires an incredible effort and a well structured team to make it work at its best.

Pros

The real power of this software is its overall suite, not the single software itself: only if you leverage on the CMS, the DAM, etc you can get the real benefits of this software.But a lot depends on the system integrator: this software is a Ferrari, but if you do not set it up properly, it's like driving it only with the 2nd gear.

Cons

It requires a lot of work, especially in the set up. The DAM could be a nightmare if you do not have a good data structure, good processes and well organized folders.The CMS could be a nightmare as well, especially when you use it in a headless commerce perspective.Again, a lot depends on the system integrator partner.

Carl
Overall rating
  • Industry: Broadcast Media
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Manage content like a pro

Reviewed on 2024/09/17

Overall, it makes managing content easy and seamless across all channels.

Overall, it makes managing content easy and seamless across all channels.

Pros

Brings the Adobe experience all together in a seamless environment!

Cons

Can be a lot if you're not experienced in content management.

Charles
Overall rating
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great to use

Reviewed on 2024/09/19

Pros

Great to use and easy to understand when working

Cons

Could be more user friendly and had some glitches when using for work

James
James
Overall rating
  • Industry: Media Production
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Solid software which gives you good results. Need to learn how to use it though.

Reviewed on 2023/01/14

Pros

Very customisable so can create the reports that you need

Cons

Time it takes to learn it. I couldn't just start using it like some others

Pavan
Pavan
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best CMS tool for carrying out website updates

Reviewed on 2021/09/26

This is the best CMS tool that we use for performing day to day website updates for our clients...

This is the best CMS tool that we use for performing day to day website updates for our clients websites. Using this software we customize our clients webpages, we publish new content on our clients websites using this tool. Also it's integration with Adobe Analytics helps us to easily extract our Analytics data for our clients websites.

Pros

The websites of our clients could be easily customized using Adobe Experience Manager. All the website updates could be easily done for our clients using Adobe Experience Manager. Also the images for our clients websites could be easily customized using this software. The analytics tagging on this software enables us to easily integrate this software with Adobe Analytics so that all our Analytics data can be easily extracted for our day to day use.

Cons

Sometimes to make some website tweaks using this software will require the assistance of an AEM developer.

Ananya
Ananya
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best User Friendly CMS Tool

Reviewed on 2018/08/24

I have been using Adobe Experience Manager as a developer for almost 4 years now and every version...

I have been using Adobe Experience Manager as a developer for almost 4 years now and every version out does itself. As a developer, I will be recommending AEM for everybody out there.

Pros

Adobe Experience Manager is one of the most sort after CMS tool in the world currently. It's modular design, and it's ease of integration with both other Adobe products as well as other third party products makes it unique. It's OOTB features are so easy and well developed that it decreases the effort required in overlaying them. Seamless integration with Java in the back-end and almost all the high rated front-end tools makes it a best product to design a website on. And the customer or business support is the best in the market.

Cons

Nothing as of such. It's almost a near perfect product.

Cesar
Cesar
Overall rating
  • Industry: Food & Beverages
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Powerful and complete Digital Experience Platform solution.

Reviewed on 2022/04/25

Enables great customer engagement.
Web Contents Management.

Enables great customer engagement.
Web Contents Management.

Pros

It's simple to create and manage personalized customers experience across multiple channels.It's simple to create and manage contents with AEM.This tool enhance digital marketing and commerce.

Cons

I lack anything in particular that I dislike about this tool.It's performance is amazing.

Daniel Alejandro
Daniel Alejandro
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Adobe, excellent tool

Reviewed on 2019/01/24

Adobe I use it a lot to present quotes, make official letters to important clients and avoid...

Adobe I use it a lot to present quotes, make official letters to important clients and avoid modifications that were not originally made by me.

Pros

What I like most about this app is its easy and dynamic way of interpreting and presenting excel and word formats and files. I work in the commercial area and submit quotes in Adobe is the easiest and most correct.

Cons

What I sometimes do not like is that you can not copy texts that come in the Adobe format to paste it somewhere else but in general terms it is a very useful application

Mujtaba Salah
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Adobe Management

Reviewed on 2023/08/09

In general, Adobe programs have the lion's share of use in the past era, but with the development...

In general, Adobe programs have the lion's share of use in the past era, but with the development and the emergence of more competitive programs that are less used

Pros

The program is excellent, the negativity may be the high price

Cons

The high price and not keeping up with the programs that appeared recently

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

An expensive option for the content management

Reviewed on 2022/01/29

In my previous company, I developed two big projects. Both of them was done for the big companies...

In my previous company, I developed two big projects. Both of them was done for the big companies of Belgium. For one of them, we developed 17 websites with different language options.

Pros

Backend is full Java and for the frontend, you use any modern frontend frameworks. By dragging and dropping, an editor without any development knowledge, can easily the content. Its asset management is strong.

Cons

Development is a little bit difficult and there are a lot of unknown limitations and bugs. If your target is just content management, this solution is so heavy and expensive.

Verified Reviewer
Overall rating
  • Industry: E-Learning
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

For being an Author, you're as limited to the limitations of your developer.

Reviewed on 2020/01/11

It's been ok. I believe your overall experience woudl depend on the team's willingness to keep up...

It's been ok. I believe your overall experience woudl depend on the team's willingness to keep up to date with all feature releases and understand it's capabilities, vs it's limitations.

Pros

I think if it were as polished and built to represent the business' needs, then it could be an incredibly efficient platform for your web experience. The ability to rapidly create and maintain pages and the integration with Target makes for a great testing platform.

Cons

Again with developer limitations.. there are a lot of vanilla features that work great and is a benefit to the business. But when it comes to building out your website experience.. unless your UX designer and developer express creativity and can work around challenges and limitations, you may find yourself being only able to build pretty cookie cutter type web sites.

Cami
Cami
Overall rating
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

An enterprise content manager that acts like visual studios

Reviewed on 2016/12/09

I've used a few content managers, but this one has been the best for author customization and...

I've used a few content managers, but this one has been the best for author customization and communication. I like that you can leave other authors notes. I compare it to visual studios because authors have the ability to drag and drop to modify pages. Authors have a lot of freedom potential for settings, obviously depending on permissions. Their tag manager is also a great asset to our architects.

Pros

Tag manager, digital asset manager, and nontechnical admin abilities.

Cons

Permissions take a lot of effort to lock down and authors could potentially do prod damage. A lot of I's to dot and t's to cross to make sure they don't have damaging access.

Verified Reviewer
Overall rating
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use

Useful Content management system

Reviewed on 2018/06/21

Pros

Very user friendly with the WYSIWYG interface and easy to learn components and templates. Regular workers can author their own content.

Cons

With most content management systems they each have their own nuances. Things can arise depending on what browser youre using, how your components were made, what kind of network restrictions your company has. All things to consider when setting up this application.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Adobe Experience manager, The Best Content Management System

Reviewed on 2021/04/06

Features like msm, tagging, workflows makes this best content management system.

Features like msm, tagging, workflows makes this best content management system.

Pros

The ui of AEM is so much user friendly and touch optimized. It makes website development easy and quick.

Cons

Some of the feature screen are still in classic ui which must be changed as per touch ui in order to support mobile.

Dhanasree
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Adobe Experience Manager to Streamline Your Business

Reviewed on 2023/02/22

Adobe Experience Manager is a highly flexible and scalable platform, allowing organizations of all...

Adobe Experience Manager is a highly flexible and scalable platform, allowing organizations of all sizes to customize and extend its functionality to meet their specific needs. It is also compatible with most other enterprise systems, making it easy to integrate with existing IT ecosystems

Pros

Adobe Experience Manager offers an integrated platform for managing content, digital assets, and customer experiences across multiple channels. This allows organizations to create a unified customer experience across all channels, from web and mobile to email and print.

Cons

The product is highly customizable, but the amount of customization available is limited. This means that organizations may not be able to get the exact functionality they need out of the product.

Verified Reviewer
Overall rating
  • Industry: Consumer Electronics
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 3.0 /10

Clumsy and bulky

Reviewed on 2018/11/28

Pros

it has basic functionality to store, tag and share creative assets with internal and external team members

Cons

Not a user-friendly design. For example, search results load in portions, you never know if that's all or you need to scroll down more, hold, release, wait. Not intuitive at all.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Expensive choice for a CMS, but integrates with other Adobe tools

Reviewed on 2018/08/15

Our move to AEM was mandated, but at least it has given us a chance to start afresh and apply some...

Our move to AEM was mandated, but at least it has given us a chance to start afresh and apply some newer thinking and adopt some more modern best practices. That's definitely a plus for us.

Pros

Its integration with other Adobe tools is probably the main reason to choose AEM.

Cons

The CMS I was using previously was a little more intuitive and less restrictive in some areas.

Diane
Overall rating
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Powerhouse

Reviewed on 2021/06/06

This is a robust program for operations that need to manage a large number of digital assets and...

This is a robust program for operations that need to manage a large number of digital assets and pages, or with complex site maps. Edits to existing content are relatively intuitive and new page setup is straightforward.

Pros

I had to make updates to existing pages that others had set up. AEM was fairly intuitive and easy to work with. It's not always easy to walk in to someone else's setup, and we have a large number of pages and different departments with their hands in the program. My experience with that kind of situation in the past would be that it was an act of futility, but it's been super easy to jump into.

Cons

The help and training is not always that easy to navigate. When I run across an issue I can't resolve, I usually have to ask someone with more experience. If he wasn't around, I am not sure how I would find the answers I need.

Zac
Zac
Overall rating
  • Industry: Design
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Dynamic Platform

Reviewed on 2019/01/11

Pros

We use Adobe Experience Manager Mobile for sales enablement and to publish marketing materials. It’s a very dynamic product that allows us to reach our customers in all major platforms and gather data on usage. Because we also use it for sales enablement, we can also get insight into what marketing materials our sales force finds useful.

Cons

It takes quite a bit of maintenance if you don’t have the IT department to back you up. I’m also sure that many of the features are underutilized from a lack of technical knowledge.

Lindsay
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great product

Reviewed on 2021/07/19

Overall we have had a great experience with all pieces of the software.

Overall we have had a great experience with all pieces of the software.

Pros

This is a great product that i would highly recommend to anyone. It has been really helpful for my company.

Cons

There really is not anything that i do not like about this product. It meets all of our needs for our company.

Jason Taylor
Jason Taylor
Overall rating
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

The Most Expensive Wonderful Thing (you probably don't need)

Reviewed on 2018/11/25

We wanted to personalize landing pages, nice and simple. As we continued to optimize, we determined...

We wanted to personalize landing pages, nice and simple. As we continued to optimize, we determined that we we're better off building our own react.js library and leveraging Adobe Target for an even better experience at a fraction of the cost.

Pros

It is so incredibly easy to use and really is a wonderful compliment to the Adobe suite of products.

Cons

It was like a gold and diamond encrusted shoehorn and we felt like we were paying it in spades. The cost of this product was astronomical and the utility of these services is progressively outweighed by the continued imposition of data privacy and protection standards.
While the price is a very distracting drawback, there are other issues which make this service somewhat overrated and otherwise biased by it's ease of use

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Powerful, but you have to learn how to use it

Reviewed on 2017/11/14

Pros

What we primarily use this for is to create forms. This is great and offers a lot of flexibility in creating exactly what we what. There are a lot of validating and math functions that makes this a useful tool.

Cons

Granting rights to write onto the form you output is difficult. It does not work with some iOS platforms. Learning how to use the software can be incredibly frustrating.

Verified Reviewer
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Experience Asset Management - You can count on !

Reviewed on 2021/04/11

To set up an online business - this is one of the best tools which can be used since most businesses...

To set up an online business - this is one of the best tools which can be used since most businesses are now going online - I would highly recommend Adobe Experience Manager.

Pros

The Adobe experience manager is a must, especially the experience asset management which uses the Artificial Intelligence (AI) power to get the best results for your business. It allows for business specific texts which makes your work easier. From the viewpoint of the user, you do not have to crop images, that is done automatically for you which projects the image under the best light for a better imapact.

Cons

It can be quite challenging at times to use. However, once you start using it, it gets easier.