Performance Pro Reviews

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193 Reviews

- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great perfomance management software
Reviewed on 2018/05/19
Pros
It is a powerful software, easy to use that allows you to evaluate the performance of the professionals based on the company's goal, offering simple and effective practices to the employees from an automated system, it also provides activity dashboards, customizable templates according to the requirements of the company and automated email reminders
Cons
It is a little bit slow to load, but I think is still a good alternative, If theres is an issue, you just have to contact customer service and they will assist you
Response from HR Performance Solutions
Hi Alejandro,
Thanks for leaving your thoughts about Performance Pro. We're glad you think it is great!
Reach out to us if there is something we can do to support you. We're always working on new exciting things.
Thanks!
- Industry: Banking
- Company size: 11–50 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Very Clunky
Reviewed on 2018/12/14
Pros
The overall concept of this product is great as it helps managers and employees track progress of goals throughout the year, etc.
Cons
This software is extremely clunky. My company has been using it for several years and every time I have to fill out new goals each year it takes me a good 30 min to figure out how to do it correctly and to notify my manager that he needs to go in and review my goals.
Response from HR Performance Solutions
Hi there,
Thank you for your feedback. We are happy to hear the software is helpful with employee goal tracking throughout the year.
It sounds like there are some issues when creating new goals year over year and we want to ensure that your experience with our software is both satisfying and as efficient as possible. To ensure this is happening, we would love to connect you with our support team. Give us a call so we can be sure to maximize your performance experience.
All the best!
The Performance Pro Family!

- Industry: Facilities Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Not the easiest software to use..
Reviewed on 2018/05/05
It allowed me to make customizable reminders and emails to management.
It allowed me to make customizable reminders and emails to management.
Pros
It is definitely helpful for setting goals and tracking them. Every quarter, you can update and track. I also like the ability for documentation.
Cons
It is very complex, and it does not make you save which is weird in itself. The navigation is not self-explanatory.
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
It facilitates the evaluation of employees and has an excellent customer service
Reviewed on 2018/06/19
Pros
The most interesting thing about this tool is that because it is customizable, it has the kindness to be able to align the company's objectives with the offered solutions. It greatly facilitates the evaluation of employee performance, is ideal for human resources personnel, has excellent customer service
Cons
Your load sometimes becomes too slow which consumes a lot of resources of the computer, it also takes a while to locate in the pages that are needed because you have to press many clicks
Response from HR Performance Solutions
Thanks for your feedback about the application and so glad you are happy with it.
The customization of Performance Pro is a great feature and one that doesn't get recognized too often. The customizable nature of it means that as your process changes and grows, Performance Pro can change and grow with you.
Sounds like the load time might be causing you an issue. Performance Pro operates in a standard web browser so the load time isn't usually an issue. That being said, we know we have users with all sorts of connection speeds. Give us a call and let us see if we can diagnose that.
Thanks!
- Industry: Accounting
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Staff Evaluation
Reviewed on 2018/12/15
With the software, human resource managers get the basis for yearly bonuses as the simply generate...
With the software, human resource managers get the basis for yearly bonuses as the simply generate performance reports from the software and reward employees based on their performance.
Pros
Employees are able to appraise themselves independently during annual performance evaluations, this saves time and eliminates paper work .
Cons
It is a bit complicated for new users due to the several features
Response from HR Performance Solutions
Hi There,
Thank you so much for the feedback and we are happy to hear how the software has provided a resource to make performance management more efficient. It is also great to see that you are using the reporting system to reward employees based on their performance.
For your new users, we have many resources within the system that we would love to review with you, please reach out to our support center so we can connect.
All the best!
The Performance Pro Family
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great way to review your team
Reviewed on 2018/12/10
Pros
Both you and your supervisor can grade you on your goals and include comments.
Cons
Its not as easy flowing, you have to learn to find the things but its a great product.
Response from HR Performance Solutions
Hi there,
We cannot tell you how much we appreciate the positive feedback. So happy you enjoy the goal features within our Performance Pro application.
Sounds like the flow was a little difficult. We want to ensure you have an efficient and effective tool to manage your people strategies. We would love to find out more about your use of the application and how we can best support this. Please reach out to us and tell us how we can connect with you.
All the best!
The Performance Pro Family
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Really poor UX
Reviewed on 2018/05/14
Pros
I like the fact that both parties (boss and subordinate) can sign off and comment as well as grade their own goals.
Cons
The software UX is terrible. It is not easy to follow or fin areas. It doesn't give you errors when you have something you haven't filled out, but instead is doesn't let you continue.
Response from HR Performance Solutions
Hi there,
Thanks for giving us some honest feedback. There are a few things that might help with the specific situation you've outlined. We'll be glad to walk you through them if you give us a call.
Also, keep an eye out for some changes we are making to the flow of the application. We think you'll like it!
- Industry: Think Tanks
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Implementation went smoothly and support when I have questions has been great.
Reviewed on 2017/10/28
Lower cost without losing required functionality compared to previous software used.
Lower cost without losing required functionality compared to previous software used.
Pros
Ease of use and tools available to users. That includes responsive instant messaging with support staff and lots of resources in the help section. Step-by-step walkthroughs with pictures are very helpful.
Cons
Allowing appraisers to move an appraisal back for editing by the employee instead of just an admin being allowed would be helpful.

- Company size: 201–500 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to set up and use, a high-quality and flexible tool, excellent post-sale service and...
Reviewed on 2017/11/03
Pros
Performance Pro is highly customizable by the end-user to meet the unique needs of our business and culture. It is an intuitive application that is easy to use. I am very happy with our decision to switch to Performance Pro.

- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Allows an evaluation of employee performance promoting healthy competition within the team
Reviewed on 2018/05/30
Pros
What I like the most is customer service, very useful and patient. Also that allows to align individual objectives to employees with strategic initiatives, making sure they are aligned and committed to the company
Cons
Learning about changes in updates can be difficult to adapt, there have also been times when email notifications have not arrived
Response from HR Performance Solutions
Hi Carlos,
So glad you reported having great support. Our support team does a lot to make sure our clients get all of the care they need when they reach out.
Thanks for taking the time to share your Performance Pro experience!
- Industry: Banking
- Company size: 501–1,000 Employees
- Used for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Performance Pro is great for managing annual reviews
Reviewed on 2020/11/17
Overall experience with Performance Pro is a positive one. It is perfect for annual reviews between...
Overall experience with Performance Pro is a positive one. It is perfect for annual reviews between managers and employees to determine raises and bonuses. I have used it for the past 5 years and feel like it meets those needs.
Pros
Walking through the process of rating myself as employee was easy to do and allowed me to reflect on my status as an employee.
Cons
Even though I use this once a year, I always have to look around a little bit and try to remember where to start the evaluation process.
- Industry: Banking
- Company size: 11–50 Employees
- Used for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Software Performance
Reviewed on 2020/11/17
I have been using this software for more years that I can count. It has improved throughout the...
I have been using this software for more years that I can count. It has improved throughout the years. It is easy to use, there's nothing complicated in it.
Pros
I like that it gives you generic wording. This helps especially if you get stuck. I like the spell check on it. I love that I don't have to save after each correction, factor or goal.
Cons
If I want to copy a goal comment (for example) from another performance review I have to go to that other person's review (of course) then it doesn't just take me to their review it takes me to the factors. If I'm on a particular goal then I switch to another person I want it to take me where I was on the previous persons review. It would be nice to have a comparison of what was written on each review so we don't have to flip back and forth.
- Industry: Banking
- Company size: 51–200 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Performance Pro
Reviewed on 2020/11/17
Enjoy using this program annually.
Enjoy using this program annually.
Pros
Easy to use, user friendly with little to know errors.
Cons
The flow feature, to have a next option for one sequence of events to the next. Had to go back to the tree to get to next sequence.
- Industry: Banking
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Performance Pro has added a whole new level of professionalism to our employee appraisal...
Reviewed on 2016/06/22
As a company, we struggled a bit with finding a performance tracking system that worked well with...
As a company, we struggled a bit with finding a performance tracking system that worked well with our culture, size and values. Performance Pro has definitely raised the level of our employee appraisal process.
Pros
The fact that the evaluations are electronic and therefore can follow the employee through their career at our company was an important feature for us. We use the program for our 60-day, 90-day and annual performance evaluations, and to house other employee documents such as our Employee Recognition Profiles.
Cons
The program does not notify HR staff when the evaluation is complete and signed by all of the required staff, so it is a manual process to track completed evaluations in order to process performance pay increases.
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very great system and easy in use.
Reviewed on 2018/05/31
Pros
This software is very human friendly. The system is 100% customize. You can set up your own competencies and goals. System will help with development of your team. My Account Manager was very helpful.
Cons
You have to remember to update the system - new hires , terminations, people who moved between departments etc.
Response from HR Performance Solutions
Anna,
Thanks for taking the time to leave your feedback about Performance Pro. So glad you gave it five out of five stars.
You mention needing to remember to update it for new hires, etc.. Great news! Performance Pro can be easily integrated with your HRIS so you won't have to remember to make changes. Give us a call and we'll walk you through the process.
Thanks again.
- Industry: Chemicals
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Performance pro
Reviewed on 2020/11/18
overall good experience.
overall good experience.
Pros
Easy to maneuver around. Once you get into the program, its very straight forward.
Cons
Had a hard time finding where to start, but easy after that.
- Industry: Banking
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Performance Pro Evaluation
Reviewed on 2016/06/15
We have always had great customer service when we have needed to call the support department for...
We have always had great customer service when we have needed to call the support department for help! Everyone is always very kind, patient, and helpful!
Pros
I think the program is easy to navigate through and easy to use.
- Industry: Banking
- Company size: 51–200 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Performance Pro Review
Reviewed on 2016/06/13
I've used this system for almost two years and find it fairly user friendly, especially after the...
I've used this system for almost two years and find it fairly user friendly, especially after the round of recent system updates/improvements. Our company will be migrating Compease to the online platform and we're excited for Performance Pro and Compease to "talk" to each other.
Pros
I like the template forms that are available, such as the Verbal Warning template and the Achievement template. The Notes section is useful also to record meetings and coaching sessions with employees.
Cons
It's been a little difficult to utilize the system for performance appraisals if an employee has several managers/positions throughout the review period. We had a lot of organizational movement last review period and some employees had three plus managers who needed to submit review information.
- Industry: Banking
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Software makes performance Reviews a tolerable task every year.
Reviewed on 2016/07/26
I have used Performance Pro for all my Senior Management Team as well as for admin support for 7...
I have used Performance Pro for all my Senior Management Team as well as for admin support for 7 years and find it to be a constantly improving and convenient, easy to use, method to accomplish the often arduous task of giving annual performance reviews in a consistent and interactive manner. I also find that in the right cultural environment, the device eliminates squabbling and claims of unfair or special treatment of staff. I hear no complaints in the use of the software. Especially true when combined with Compease and good salary administration.
Pros
The ease and consistency of entering actual goals and reporting on the accomplishment (or not) of those goals. The clarity it provides for the individual being evaluated. The inclusion of factors that fairly present the personal qualities needed in various senior management.
Cons
Nothing in particular. It can be a bit confusing to use at first, but with training and support it quickly becomes easy to use.
- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
We are happy!
Reviewed on 2016/08/01
The supervisors love the comment coaching suggestions. It helps the thought process and to expand...
The supervisors love the comment coaching suggestions. It helps the thought process and to expand the comments.
Pros
Comment Coaching and the spell check
- Industry: Banking
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Performance Pro Review
Reviewed on 2020/11/18
Pros
Performance Pro is very user friendly.
Cons
I think that there could be more detail to explain which fields need to be completed in order to move forward with the Goal/Evaluation rating.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Everything about Performance Pro has been 5 star, especially their customer support.
Reviewed on 2018/03/07
Pros
Evaluations are prompted to be timely, employee feedback is great. There is a library with many comments and ideas to use. Our management team loves the ease of evaluations and now they are more informative than previously.
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Phenomenal - brought clarity, consistency and transparency to our performance management...
Reviewed on 2017/11/03
Pros
Allows for performance management to truly be a collaborative process between employee and manager. Also, provides for a meaningful way to track goals and job competencies for a full performance picture. Allows employees to see their profile and related uploaded documents at any time. Lastly, the ability to create 'Forms' for internal use is awesome - sends, collects signatures, and stores for historical reference.
Cons
Would love to eventually see Compease and Performance Pro fully merged so just one sign-on. Right now each have a separate application - if combined, or at least the ability to move from one to another embedded in the application, that would be wonderful!
- Industry: Medical Devices
- Company size: 201–500 Employees
- Used for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Performance Pro
Reviewed on 2020/11/17
Pros
This program is easy to use, very user-friendly.
Cons
N/A. There is nothing I really did not like about this software.
- Industry: Food Production
- Company size: 51–200 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review
Reviewed on 2020/11/17
Good!
Good!
Pros
Straight forward, simple interface. Easy to find and navigate around the site.
Cons
no remarks here, I use it for annual performance reviews, pretty simple