--- description: Learn how Housecall Pro can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Housecall Pro Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/240/billing-invoicing/software) > [Housecall Pro](/software/101089/housecall-pro) # Housecall Pro Canonical: https://www.getapp.za.com/software/101089/housecall-pro Page: 1 / 111\ Next: [Next page](https://www.getapp.za.com/software/101089/housecall-pro?page=2) > Housecall Pro is a field service management solution designed to streamline operations and drive growth for home service businesses. The platform offers a comprehensive suite of features to help professionals in various industries, including HVAC, plumbing, electrical, general contracting, handyman services, home cleaning, and more. > > Verdict: Rated **4.7/5** by 2739 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Housecall Pro Housecall Pro helps businesses digitize and mobilize their operations. It supports applications for iOS, Android, and web. The tool provides users with a dashboard complete with business stats, enabling users to gain actionable insight into business performance. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 2739 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Housecall Pro - **Location**: San Diego, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$79,00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: BASIC PLAN: $59/month billed annually - 1 User Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support ESSENTIALS PLAN: $149/month billed annually - 1-5 Users Features: All features from BASIC PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop \& Online Integration + Live Chat Customer Support MAX PLAN: Contact Housecall Pro directly for pricing details. Features: All features from ESSENTIALS PLAN + Advanced Reporting + Strategic Account Manager - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assignment Management - Audit Trail - Automated Scheduling - Automatic Backup - Availability Management - Bank Reconciliation - Bid Management - Billing & Invoicing - Billing Portal - Booking Management - CRM ## Integrations (24 total) - Broadly - CHIIRP - CallRail - CompanyCam - Convert Experiences - Emitrr - Force Fleet Tracking - Google Calendar - Gusto - Mailchimp - Meta for Business - Mixpanel - NiceJob - Podium - Profit Rhino ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Billing and Invoicing Software](https://www.getapp.za.com/directory/240/billing-invoicing/software) ## Related Categories - [Billing and Invoicing Software](https://www.getapp.za.com/directory/240/billing-invoicing/software) - [Field Service Management Software](https://www.getapp.za.com/directory/255/field-service-management/software) - [Scheduling Software](https://www.getapp.za.com/directory/233/scheduling/software) - [Service Dispatch Software](https://www.getapp.za.com/directory/520/service-dispatch/software) - [Field Activity Management Software](https://www.getapp.za.com/directory/655/field-activity-management/software) ## Alternatives 1. [Connecteam](https://www.getapp.za.com/software/105401/connecteam) — 4.6/5 (5142 reviews) 2. [Jobber](https://www.getapp.za.com/software/90723/jobber) — 4.6/5 (1440 reviews) 3. [FieldPulse](https://www.getapp.za.com/software/105687/fieldpulse) — 4.6/5 (428 reviews) 4. [Kickserv](https://www.getapp.za.com/software/8259/kickserv) — 4.4/5 (387 reviews) 5. [Service Fusion](https://www.getapp.za.com/software/103289/service-fusion) — 4.3/5 (308 reviews) ## Reviews ### "Great software that has really helped us take our remediation business to the next level." — 5.0/5 > **Ryan** | *16 June 2022* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Price list flexibility, automated emails, estimate approvals and invoicing, and dispatching to make sure everyone's on the same page. > > **Cons**: The automated emails should absolutely be tied to job tags, but because they're tied to customer tags, we have to add and remove them vigilantly if we have repeat customers with multiple properties or different service needs. I wish the estimate approval process was more of an eSignature process as opposed to any party just clicking a button. > > HousecallPro has helped us take our business to the next level and makes dispatching, estimating, and bookkeeping much easier. I've used other competitive products in the past, but nothing has come close to the features of HousecallPro. ----- ### "A good choice for small businesses" — 4.0/5 > **Robert** | *10 June 2025* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: Simple scheduling options for team dispatch, invoice records and invoice quickbooks merging, great for capturing home data about clients > > **Cons**: You cannot have custom schedules for individual staff based on their own availability. Cannot have holiday or > > It was a good software with lots of functionality but limited in growth and scalability with slow updates being rolled out ----- ### "Updated review 5 years on" — 2.0/5 > **karen** | *07 May 2025* | Real Estate | Recommendation rating: 2.0/10 > > **Pros**: ’ve been a user for well over five years, and when I first started out with a smaller team and mostly residential clients, Housecall Pro worked very well. It’s easy to learn, the interface is user-friendly, and the CRM and invoicing tools are intuitive. I also appreciate the seamless integration between mobile and desktop versions, which helped streamline operations early on. > > **Cons**: The rollout of new features often seems rushed and poorly tested. Critical, established features break with no warning, and the support team (which is only available via web chat) often isn’t aware of the changes, let alone trained to help resolve them. Support frequently changes hands mid-conversation, making it difficult to resolve more complicated issues. There’s no real phone-based support—only an answering service that redirects you back to chat. The most frustrating trend has been the introduction of new “features” that essentially repackage previously included functionality, which now require additional fees. These business practices have made it difficult to trust the platform as a long-term partner. > > Housecall Pro has served our small business well in the past, but as we’ve grown and begun working more with property managers and larger commercial clients, the limitations have become a significant issue—especially with invoicing. A recent change to how invoices and images are sent has completely disrupted how we work with property managers. Previously, we could send one neatly bundled PDF that included the invoice and selected images. Now, the system sends the invoice as one PDF and each image as a separate attachment in the same email. While this might be fine for the occasional homeowner job, it creates massive inefficiencies for our clients who must now manage dozens of files instead of one clean document—especially when we do multiple jobs for them per day. Even worse, there’s no batch download option for the images stored in the system, which means I now have to manually download each image and use third-party tools to reassemble my own PDF before sending it. This completely negates the usefulness of sending emails directly from Housecall Pro. Additionally, the software now blocks invoice resends for 24 hours if there are multiple recipient email addresses—claiming it’s to prevent spamming. This adds another frustrating layer of delay when trying to service clients quickly. We’ve voiced our concerns, provided screenshots and videos, and the company eventually acknowledged the issue—but they’ve said they have no plans to revert or improve this. That’s the most disappointing part: not the bugs or even the missteps, but the unwillingness to listen to power users whose businesses rely on core functionality. I still believe Housecall Pro is a solid tool for small, residential-focused service businesses. But if you’re scaling or servicing more complex accounts like property managers or HOAs, this platform may no longer meet your needs. I hope management takes this feedback seriously—it’s not coming from a place of dislike for the product, but frustration with the direction it’s going. ----- ### "Time Saver & Profit Maker" — 5.0/5 > **Amber** | *14 December 2018* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Housecall pro saves us time \& money on our overhead. For a minimal fee the program does so much\! With the click of a button an estimate becomes an invoice, and with another click the invoice is sent to the customer. There is so little needed to do in order to close out a completed project. Housecall lists all the outstanding invoices and other valuable data all on one page "Dashboard". Although the program is very simple to use on your computer, tablet or phone, if you do have questions the support staff is so helpful. They have answered all of my questions in a way that was easy for me to understand \& are always polite and professional . They are constantly improving housecall, so if you want to make any suggestions for improvements, they are all ears\! > > **Cons**: We are very pleased with the benefits of using housecall. ----- ### "Did not work for us" — 5.0/5 > **Mauricio** | *06 October 2025* | Automotive | Recommendation rating: 5.0/10 > > **Pros**: I liked how we can send customers messages. And how we can charge customers the deposit and payments through the invoicing option > > **Cons**: Their prices are a little bit to high compared to other softwares and they charge for every extra thing on top of that > > It was good. Customer service was a bit of a hassle to get in contact with someone trying to cancel my sub ----- Page: 1 / 111\ Next: [Next page](https://www.getapp.za.com/software/101089/housecall-pro?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/101089/housecall-pro) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data