kintone Reviews

What I like most about this software it is super easy to build a database with drag and drop. Also, if you need something more advance there is a custom development team that is affordable

I think the look of the user interface needs to be updated. The visual design needs work as it doesn't look visually impressive compared to some tools.

I love that Kintone allows me to retrieve our data in an easy to understand way. I can pull reports, manipulate them and present the data easily.

I wish it were a bit more flexible in regards to searching for information.

It is better than what we had but that is not saying much. I am hoping that future enhancements will make it better.

Every time I click on an app etc. it keeps opening a new tab.

Kintone is easy to customize without coding knowledge and offers almost all of the functionality of products that are 5x as expensive.

Integrations with other programs need to be refined and the ability to reverse a step in the process management system would be really helpful.

I love the custom nature of the software and the ability to customize every app with JavaScript. Offbeat Press is a custom screen printing company so everything we do is custom and we need a software that can keep up with all of our custom needs. Kintone does that.

If you don't have experience with JavaScript, it can become a little more expensive for various add-ons, but not much. And, at the end of the day, that's not a con against Kintone. It's a con against whoever is building the apps.

This software is most helpful in the way that everyone can stay connected while having clearly defined roles for each user. No one sees anything they are not supposed to see. As the administrator, I am able to see everything in one place which is tremendously valuable in how much time it saves.

It does take a lot of time to set up the software. It is very much an investment that will pay off, but you need to be ready to spend some time getting it to where you want it to be.

Love the use of plug-ins and modular programming. As a former Sr. Sys. Analyst in the utility industry, I was impressed with the ease of use of the Kintone product and the ability to come up to speed to develop a useful program.

Did not find any negatives. Looking forward to the evolution of our software.

Kintone was flexible enough to be allow us to re-create our somewhat unique business requirements from data collection, to workflow, to linking with other systems such as Formstack, Docusign and Xero, to communicating with contractors and customers. We were able to eliminate as much mundane and time consuming activities as possible to ensure that the only interventions required by staff members is to "add some value".

It is a little clunky around external organisations and users which we need to duplicate and link as organisations/contacts with departments/users

It is incredibly simple and fast to get a new app built and launched. Some of the smaller ones go from idea to launch in a matter of minutes. These are programs that would have taken hours or days to develop in Microsoft Access.

There is some basic functionality that I expect in any database or data management software that Kintone lacks. For instance, the ability to have a drop-down menu that also allows for a user-typed input (what Access calls a combo-box). If this existed in Kintone, it would help me to simplify a great many apps.

It is a good alternative that incorporates simple to use and very efficient tools. It has the drag and drop tool that speeds up the creative process without code. It allows the development of an ideal database to track our customers and web forms. Creating simple and personalized applications is very simple and necessary to process time in the office.

The only thing I have noticed is that its user interface can be more visually pleasing.

The support. Figuring things out wasn't intuitive for me and without the support team, I'd likely not have seen the transition through. The team was unbelievably patient and kind and smart about ensuring we didn't get it fast...but correct. Support team truly was the best value and made all the difference in the world.

Challenging to use and learn.
Lack of comprehensive tutorials.
I would always search first for help but only found very basic guidance which made me feel terrible for always having to turn to support team to figure things out. The product is great if you are very tech savvy and have advanced skills... or if you have the team for support. But if we had to go this alone, we'd never have endured.

Kintone is quick and easy to setup and use.

You cant organize the home page very much.

You can build it just about any way you want to fit your needs.

There are some limitations on what you can do based on what plug ins are available.

The software is customizable to any need.
The apps are able to be tied together through related records which is vital to our business.
There are many standard apps that can be downloaded for free and edited and/or used as a model instead of building an app from scratch.
Customer service for Kintone if very responsive and able to send an app template to assist when a premade app is unavailable. The template can then be installed and customized to suit the unique needs of the user.
History is tracked in each app to show the changes made over time. This is an extremely useful feature.
The entire interface is user-friendly and easy to learn.

I would like to be able to customize the portal and change the layout (such as move the location of the spaces and announcements).
While there is a lot of information in the help section, it could be formatted in a more user-friendly format.
I would like to be able to change the order in which the apps are listed in the apps section.

Versatility and the great support we get. Our Kintone reps are so helpful and flexible and go beyond our expectations to make sure that we have solutions to our problems.

Though our reps provided more than enough help for us to kickstart our learning curve, it may have been useful if there were standard templates for popular usages so that beginners do not need to start from scratch. Various templates may also give us ideas on how others are using Kintone.

Easy app development for the administrators, easy use for the users

About Permissions for fields on the Settings page, I'd like you to include fields which are on the "Table" contents because this feature is not standard function.

Easy to customize as Admin for any needs of what the company needs for end-user to use.

None at this moment but if I can say anything, we prefer to have tabs on Portal Home page to divide pages.

The support Kintone provides in setting up our data base and working with our firm was amazing.

Nothing I don't like about Kintone. Love everything about it!

Easy to use and has many functions that can make life easy for users

The downtime is frequent but they do it during weekends so it’s not that big of a deal

Kintone is easy to use. I was able to get it up and running in less than an hour (although it took several more tweaks to the setup before I had it working the way I wanted). Customer Support is excellent as well.

While many parts of the software are well-designed and look really good, there are parts of the software (like the Admin section) that look older and could use a re-design.

Kintone makes any business better by allowing self-designed business processes. Everything is built & nested within our collaborative work-space leading to a lead in proficiency. It's also extremely easy to use to stay on top of key notifications throughout the day.

Workspaces you join can sometimes be cumbersome if you're accustomed to another layout but it gets easy quickly. Sharing applications & stats can sometimes take a moment to upload but only when collaborating simultaneously.

creating a platform thats is user friendly, and easy to create

Plug-ins it was hard to determine what was the appropriate plug-in that i would need.

I find the Kintone can do everything we need to do as a small to medium size non-profit. It scales down to our needs. It is easy to use and set up and technical support so far has been fantastic - both friendly and very helpful.

At the moment - I really can't think of anything I dislike about the software. It's really such a joy to use this software, I have no negative feedback at this point. But I've only been using the software for about a month, so perhaps over time, I'll be aware of aspects of the software that could be improved.

Precise progress tracking of my projects and great functionality of time tracking.

Poor customer support should be more faster.

Analysis capacity. I can create pivot tables and sumary reports easily. Allows our staff to look at data without relying on Evaluation or tech department support

Nothing really. Only things I would like would be ability to run video files and preview all file attachments in the site, not just download to view.