Seem helpful, but can't accomplish anything. I call to encrypt my new computer (something you would think they do everyday) and now after many hours nothing is completed.
They couldn't after many tries re-encrypt my old computer that crashed. Now after buying a new computer they have taken hours of my time, used the team viewer and still nothing accomplished. Then they send me an email of what to do. I always ask them "if it needed doing why didn't you do it when you had control of the computer on team viewer.
Signed up for a trial and it was really easy to deploy.