LeadSquared Reviews

1. Can be used even by Junior staff with minimal training - very intuitive product.
2. Has all the features that help us in our sales/marketing automation.
3. Landing page feature helps us creating mini sites and getting effective metrics.
4. Strong reliable support.
5. Good pricing options - value for money!

I would strongly recommend the reader to take LeadSquared tour and try it - you shall definitely find it worth your business value!

Granularity of access for lists for campaigns can be improved.

1. Automated and Customizable Workflows
2. Targeted Email Campaign
3. APIs and Connectors with various other platforms

Nothing as of now, mostly fulfils our requirements

We were looking for a cost effective CRM tool which could support our business process and Leadsquared was exactly like that. Even though it does not have lot of fancy features like other CRM's it does the job.
Lead data capturing and followup task reminders are good. It also gets integrated with our calling tool which reduces us some of the burden.

Sending mails through lead squared is not very supportive.
Also the tool becomes very slow at times in-spite of good connectivity.

The software is easy to use as compared to its other counterpart salesforce.

Sierra Reporting is not the best, custom reports cannot be created properly.

Adaptability & Customization
Ease of use
Easy administration
Customer Support

Reporting suite isn't the best in the industry. Each report works in silos and doesn't really capture the full picture. However, they have been working on it and constantly improving.

Email suite and other marketing features have limited use cases. I understand that those aren't the core of the product, so it's ok. But these can get better.

multiple customizable reports at different user levels

issue in integration with our backoffice

Thanks to LeadSquared, we can efficiently track our sales and take follow ups in real time. The process of adding and exporting leads are simple. With LeadSquared the lead flow can be effectively automated and managed. LeadSquared allow us to track leads through it various filters.

There is a limit off 100K leads that can be exported at one time. Cannot integrated multichannel to target user. In terms of automation a limited level of control is available.

The best feature of Leadsquared is the control that the user has on customisation. Can create multiple forms, landing pages, lists all on their own which allows for short turn around times and better view of the data.

Challenges with integration with other platforms

1. Call TRACKING
2. Lead distribution
3 ease of team management

1. Leadsquared has a lot of good features. However, to avail the same there is always an external charges hence it could be expensive for small business owners like SkillEnable.

LeadSquared has proven to be a powerful asset for our business, streamlining lead management and marketing automation processes. The platform is easy to use and integrates well with other tools we utilize. Its customization capabilities have helped us tailor the experience to meet our clients' specific needs. Overall, LeadSquared has greatly improved the efficiency of our team and has been a valuable addition to our workflow.

As of yet, I have not identified any downsides or negative aspects of this tool.

Account Managers at Leadsqaured are doing great job. They have supported us at every point. Where ever we need help. They taught me everything so that i will not have any dependency and able to resolve most of the things myself. Features at leadsquared are decent enough. They have fulfill at least basic to moderate requriement.

I can see there is only one major Con. Reports available on the Leadsquared are very limited. Most of the time we have to use custom report or skip reports.

Integration was easy and the flexibility we had in establishing lead status was a great benefit

The application is not accessible via mobile phones
Not able to restrict some areas of the application.
Not able to differentiate admissions call from other calls so every call gets set up in the database as a lead

The Ux is well thought through and easily adaptable.
The customer support is really strong.
Integrations and payments are seamless.
Certain payments you need to make for some value additions are very quickly accessible in the portal itself and have a quick TAT of implementation.

Certain features are required while scaling your business such as Team management, the price point for such features is a little on the upside.

Easy to use lead capture, lead nurturing, and sales management tool. We have been using it since last year for all our sales and lead generation needs and we are happy with the results.

Little disappointed in marketing automation capabilities. Marketing automation needs more features and refined analytics.

Has the basics of what you need in a CRM and marketing platform: lead management, calendaring, emailing, marketing campaigns, automation and others. Solid user interface that also includes lead scoring by tracking how many touch points your lead interacts with your website and emails.

A lot of small bugs when using this. We would build an automation campaign and go live. But it wouldn't work. I would message the support team, and they would eventually get back to me 3-7 days later with the issue fixed. Team is India with little bit of translation issues.

It needs minimal training and setup to start. The built in reports, E-Mail and Landingpage templates are state of the art.
With the engagement score, you focus on the real engaged leads.
If you need help, the support acts fast. Usually you should just look on price, but with Leadsquare you get a lot marketing automation for the price you pay.

When it comes to track incoming traffic on your landing pages by different sources, it is possible but could be solved more straight forward.
CRM is fine for small business with small organisations. For bigger sales organisations, there are some points to improve productivity.

The live calling updates and the recordings to listen exactly what happened on last call

Interface is not that attractive and not much user friendly.

pricing is very affordable and all features you might want from a marketing software are there. Some small things are missing but the team is slowly improving.

Customer service is a little slow and some operations have to be done manually, especially in the landing page section.

The ease of integration and documentation

The complexity in UI. It's not easy to exactly to know what is where

Absolutely love the lead management
Very easy to track the progress of every lead in the system to effectively and efficiently manage leads

Is a little expensive
User interface is a little complicated for a starter

The ease of use for the users is the most liked thing. Apart from this, tracking of metrics, managing leads are also the liked features of LSQ.

Nothing as such, everything is going fine.

Its is very efficient when it comes to track your leads.
Its has a beautiful enterprise integration framework, and keeps sales and pre sales teams connected efficiently.
It gives the managers an excellent overview of the team progress as well as individual progress.

Its very efficient and gives you value for money.I none found so far.

features like managing database in a single place !

emails go in spam most of the time, want to get it resolved asap, as it will be better for sales !

Seen the company move and evolve as per the needs of the market. When AI was not integrated , things were missing , with feedback given , and well taken , AI is in and the Utility is now in place.

Company needs to be a bit more aggressive. The leads need to be pushed to a concerned and accountable person to be converted. This appears missing.

perfectly under budget, great support team and scalable

CRM capability need improvement