LeadSquared Reviews

multiple customizable reports at different user levels

issue in integration with our backoffice

The best thing that I like about Lead Squared is the call tracking feature that enables me to track my Sales Teams productivity and also identify gaps in lead conversions.

The only thing that I don't like is the user interface. It has great features but the UI & UX is not up to the mark and also navigating through some features is difficult.

It's inexpensive with all the functionalities for lead management and nurturing.

The turn around time from customer success team is bad.

Very easy to use.

Administration can be done without any coding hardcore skills.

Landing page creation is easy and feature like some Landing page some module can be visible or hide on mobile is a great one without any coding.

Support is great. The customer care team is very fast in responding to customer queries.

Third-party tool integration sometimes feels limited.

When it comes to reporting all required reports are available like lead source, lead history, but advanced-level reporting feels limited.

for SMBs leadsquared is sufficient.

Thanks to LeadSquared, we can efficiently track our sales and take follow ups in real time. The process of adding and exporting leads are simple. With LeadSquared the lead flow can be effectively automated and managed. LeadSquared allow us to track leads through it various filters.

There is a limit off 100K leads that can be exported at one time. Cannot integrated multichannel to target user. In terms of automation a limited level of control is available.

In my opinion Leadsquared is the best CRM tool. Leads are captured and distributed to the agents for calling. The sales dashboard is easy to create and excellent to pull reports. It is a cutting-adge tool that supports every type of technology integration.

Leads are sometime not captured in real-time. This CRM cannot be integrated without the help of a Customer Success Manager.

I like everything about LeadSquared but mostly I like their simple CRM interface. I like the way we are able to create different camping for different members and shoot an email at one go. like their dashboard and report feature the most, they are very accurate and informative.

There is one thing that I want to say about it that I dislike about it and that is their price is a little bit expensive compared to others, but I can say that it is worth to spend on it.

i like LSQ lead & task management and and lead tracking

nothing to dislike & about leadsquared

Automated tracking of leads around calls as well emails is the best feature that I like hands down. You can take prompt follow ups and if you want you can also set reminders efficiently

The reminders might get a little delayed but I guess the other features compensate very well

Leadsquared is over good CRM it help to track the leads by keeping the record of number,mail,lead status,payment lead

there of lot of things such as task management opportunity conversation we have to work if compare with salesforce salesforce is easy to manage

The Ux is well thought through and easily adaptable.
The customer support is really strong.
Integrations and payments are seamless.
Certain payments you need to make for some value additions are very quickly accessible in the portal itself and have a quick TAT of implementation.

Certain features are required while scaling your business such as Team management, the price point for such features is a little on the upside.

Has the basics of what you need in a CRM and marketing platform: lead management, calendaring, emailing, marketing campaigns, automation and others. Solid user interface that also includes lead scoring by tracking how many touch points your lead interacts with your website and emails.

A lot of small bugs when using this. We would build an automation campaign and go live. But it wouldn't work. I would message the support team, and they would eventually get back to me 3-7 days later with the issue fixed. Team is India with little bit of translation issues.

LeadSquared has proven to be a powerful asset for our business, streamlining lead management and marketing automation processes. The platform is easy to use and integrates well with other tools we utilize. Its customization capabilities have helped us tailor the experience to meet our clients' specific needs. Overall, LeadSquared has greatly improved the efficiency of our team and has been a valuable addition to our workflow.

As of yet, I have not identified any downsides or negative aspects of this tool.

ease of use
lead engagement score helps in shortlisting good leads
availability of a lot of filters allows us to simply squeeze the best leads out of the lot
support for sms and calling lead directly saves time and efforts

Email editor is not that impressive and needs a lot of improvements
Responsive Landing page editor user experience
sometimes due to server issues call recordings are not available which causes difficulties in tracking and follow up

LeadSquared helps in the time management, easy to use , also helps in great follow up.

Sometimes there is a downtime which can hamper our work but for a short period of time

pricing is very affordable and all features you might want from a marketing software are there. Some small things are missing but the team is slowly improving.

Customer service is a little slow and some operations have to be done manually, especially in the landing page section.

Lead management made my work easy. I could do the follow-ups effectively

Mobile CRM sometimes gets hang. So takes time to update the notes

Lead Management and Mobile CRM. Through mobile CRM, calls and whatsapp are more easy for me.

I didn't face any severe issue till now. But sometimes mobile app got to hang. takes time to update then

Easy and customisable product, capable of fulfilling, Small, Mid and large size orgnization requirments.

Need little more development for granular requirments.

Its so friendly for usage.
And it can be operated in mobile phones itself.
Best software for field sales and marketing time.
With in fraction of seconds we can mark all information even while we are discussing with our customers.

If we do a recording meeting , if any call or any other 3rd party interruption is done total recording have been crashed several times.
Not supportive we lower model devices.