Qualifio Reviews

the software is easy to use, we love the creation of custom templates and forms. The helpdesk is really responsive to handling requests

There are many screens to fill when creating a campaign, which is nromal because the software is rich but for simple campaign it should be faster

Qualifio offers you a lot of possibilities to engage your communities on the social networks and the websites. You can do different games, surveys, auctions,... and get a lot of email adresses.

Perhaps the direct client service was better and easier with a direct mail touch. Some new games and featurs would be great to get too :-)

Qualifio is a powerful tool to collect and process user data and user generated content.

Along the way Qualifio diversified to polls, mini-games etc. There are easier to use tools in the market, for editorial teams who are pressured to publish articles. For marketing purposes though Qualifio is a solid solution which allows skinning, is proven to be secure and perfect for gathering all sorts of data.

Qualifio is used by our marketeers in 5 countries and is directly linked to our CRM system. All the participant's data enter automatically our CRM database.
The helpdesk is very very responsive. The product and IT teams always actively search for a solution together with us when we have specific needs.

It would be nice to offer a video contest format in Qualifio.
Having 1 main identity form per country and being able to use lighter versions of the main form in wich less data fields are shown according to the need of the contest would be handy.

Easy to use, great service, very good support from the studio, tool in constant evolution, reporting easy to use,...

Very few things and probably corrected rapidly I guess. Especially for result extraction and multi branching campaigns.

Easy to use, easy onboarding, nice customer support, multiplicity of features and could be used in multiple languages

Could have better integration within CMS, Collect more data from social networks for better reposrting

Its really easy to create different experiences

Sometimes the tool to snip images doesn't work well.

Qualifio platform allows us to make a lot of various actions (contests, personnality test, easy forms, survey,...) on an easy way and with a lot of functionalities. So we can propose always something different, interactive and user-friendly to our community / customers and on all our channels (social media, website iframe, mini-website, ...). And compatible with all the devices!

Sometimes, when we want to put in place a more elaborated action (advent calendar,...) we have to multiple and connect 2 or 3 plateforms. It's someting a little bit complicated to manage. But, the customer support is always super reactive and there to help us !

The tool is very easy to create engaging online campaigns with no knowledge of HTML or CSS. You can make your design more advanced when writing your own CSS styles. That way we don't always need developers to create contests or surveys. The support is great! 99% of the times the problem is solved within the hour! They respond really quick.

No really cons actually. Always looking forward to new features they add in the tool!

Easy to use. Customer service helped us set up our own branded page in which questionnaires are shown. Has all sorts of possibilities to engage with your customer. And handy results dashboard.

It's nice if you have at least one person in your team who dives in this marketingtool, then it's easy to set up the next questionnaire, and the next prize draw etc. If you don't use it a lot, or if you don't take a bit of time to look at all the possibilities, it can feel a bit overwhelming after which someone may simply choose for a google form.. Which is not that professional towards your consumer as your own branded Qualifio-set up if you ask me.

I wasn't expecting much from Qualifio to be honest... and that's what makes my experience even more enjoyable. I was really surprised by the large scale of tools at my disposal to create gamification content. Granted, there are some which require an additional fee, but the “basic” package I'm entitled to is already GREAT. Another thing which is of paramount importance to me as a customer is the actual customer support. Often, companies hook you on their software and the customer support is really bad. I'm really happy to write that Qualifio's support team is among the bests I have interacted with. They're helpful and quick to respond.

What I like the least about the software were the many steps. I understand that it helps to build in a comprehensive way the contest/quizz etc. but it makes things time-consuming and I sometimes forget about sub-items in specific steps. The other thing I'm a bit disappointed is the lack of WYSIWYG editing tools on the mini website. Yes you can edit things but not as extensively as I was hoping for.

I would like to thank the Management team at Qualifio for being so responsive to my feedback and doing their best to deal with the issues i encountered, there support enhances the software

genuinely very good people who care immensely about their product...

thank you

the team at Qualifio have been great at resolving the issue of the Unique ID. 5 star service and support

Very easy to use, quick and easy to develop and perfect contact in case of issues/questions

We were limited in amount of features to add

Qualifio is a creative tool that is easy to use, allows a lot of different styles and creative designs to reach your marketing goals. Their customer service is always ready to help and offer great insights during brainstorming calls.

Sometimes it is difficult to create specific designs because the tool is limited. Except if you are great with code.

An user-friendly interface, that easily drive users in creating interactive and beautiful campains.
A beautiful dashboard, where we can find datas and statistics in a couple of seconds.

And most of all, a great team always ready to answer and help customers.

We can't export reporting graphics as a pdf or images, but datas can be downloaded in .csv that can be used to build our own graphics.

I like that fact that the campaigns are based on interactivity rather than traditional ads

still many different new templates and campaigns to add in the system

Easy to use, intuitive, user-friendly, very nice on the eye front-end vise (end consumer point of view), many different options for gamification.

Does not work very well when posted on Facebook - no picture is included, and when picture is added manually, the CTA-link disappears. Other suppliers have better Facebook-setup.
Sometimes takes some time to load.

Easy & very quick to deploy. Good contact

Once you want more features, prices skyrocket

The tool has various possibilities, games and quizzes to engage with customers and to build your database. With the one-time setup of your custom template(s) it is quite easy to set up a quiz or game in a short period of time.

It is quite an investment which is a bit of a threshold, but if you use the tool frequently it should pay off!

Facilidad de uso y resolución de problemas.

Las campañas son demasiado cerradas, tienen poco flexibilidad a la hora de configurarse.

Mil posibilidades que te ofrece, su cómoda integración con el CMS

Necesitaría mayor granularidad en los informes de campaña

Facilité d'implémentation, bonne expérience client sur dekstop et mobile, nombreuses fonctionnalités et très bon niveau d'accompagnement

ux sur certaines questions et l'obligation de remplir certains champs pour le client. ce sont des détails