Rollbar

4.5 (263)
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Full-stack bug and issue tracking for web and mobile apps

Overall rating

4.5 /5
(263)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.3/5
Customer Support
4.4/5

94%
recommended this app
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263 Reviews

Dylan
Dylan
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Exceptional error monitoring

Reviewed on 2024/01/03

Rollbar allows us to be proactive about our bugs. We frequently get notified about production...

Rollbar allows us to be proactive about our bugs. We frequently get notified about production incidents, the notifications come straight through to our developer Slack channel and we can quickly debug using the captured information and put out a fix before a customer ever notices. If they ever reach out to us, it always makes us look really good when we can say that we already know and we've fixed it.

Pros

I love how easy it is to drop Rollbar into an application. We deployed Rollbar in under an hour and the event lots started streaming in immediately. Within a day it had helped us solve several production issues.

Cons

If you have a larger project, or a particularly chatty application, Rollbar's event limits can quickly push you up into a higher pricing plan and if you don't pay up it will start swallowing errors silently until the quota renews at the end of the month.

Saransh
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Rollbar for Production Safety

Reviewed on 2020/07/16

Pros

The setup is very simple and the instant notifications for any unhandled issues make this product very attractive to use. It is very developer friendly.

Cons

I do not have anything to add which I find less useful.

Daniel
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Not Very Helpful

Reviewed on 2020/07/10

Pros

It's great that it logs errors. And the grouping of errors is sometimes helpful.

Cons

That searching for anything other than the unique identifier is almost impossible. Found a work-around using RQL, but that is sometimes hours later by the time the RQL database is populated with recent errors... so basically, we have to reproduce and error and then hurry and click the errors at the top and hope we can maybe find it. It's worse than logging errors to a text file honestly... cause at least I could search that in a reasonable amount of time.

Gabriel
Overall rating
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good for heroku & first implementation

Reviewed on 2020/07/16

Pros

- Price is really good
- It's realy easy to set up
- UI is intuitive and simple
- You can trace logs easily, once you setup 'People' tab
- Integration with slack and other notification tools
- Easy to integrate with Heroku's app

Cons

- UI could be somehow better, leaner like a sentry.io
- Features for breadcrumbs or tracing could be easier to implement
- Fingerprinting and error aggregation could be easier to setup, no complicated DSLs

Alternatives Considered

New Relic

Reasons for Switching to Rollbar

Pricing and easy to setup with Heroku, basicaally
Jeremy
Jeremy
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very helpful product

Reviewed on 2020/07/16

Generally we have had a really positive experience with Rollbar. It intergrates well with other...

Generally we have had a really positive experience with Rollbar. It intergrates well with other tools and really helps focus on key issues rather that occasional issues

Pros

The deduplication works well for the most part, and the ability to capture lots of additional information (both automatically and manually) is great. Makes identifying what an issue could be really easy.

Cons

Doing custom searches look like they could be really useful but are is really slow compared with more general purpose logging tools like ELK/CloudWatch/Splunk and I wish it was possible to expand and change the time periods of the graphs.

Volodymyr
Volodymyr
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Robust reporting tool

Reviewed on 2019/05/04

Use this tool on one big project for all platforms (backend, web, mobile) and it is good enough to...

Use this tool on one big project for all platforms (backend, web, mobile) and it is good enough to cover your needs in errors or debug info reporting. At the first glance it looks like it lacks features compared with other platforms, but after some time you understand that the product has everything you would need for successful project state monitoring.

Pros

Love the minimalistic UI, which keeps everything clear and understandable.
Developers constantly add new features, like automatic events grouping, etc.
Love to have all platforms on one Dashboard to look at reported error from different platforms point of view.

Cons

The quality of Android SDK isn't the top tier with not enough options for event reporting. Also had to so some adjustments for test suits, since in some cases the SDK wouldn't initialize correctly.

Tung
Tung
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Get notified for issues

Reviewed on 2018/10/27

Pros

I like that it sends notifications if something goes wrong and your team can stay alert about it. It's pretty nice to know if something is down or something isn't working. We also use it to track custom events when some logic isn't behaving as expected. For example when server returns a new Key value that is not handled on client side.

Cons

The notifications customization is pretty hard and not clear. I tried to turn off some part but I couldn't do it only to myself. You (seems) can only turn it off for the "team". So I end up creating a filter in Gmail.

Amanda Josalene
Amanda Josalene
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Works fantastic for my business & our website!

Reviewed on 2019/03/11

Overall, Rollbar has worked great for my business and our website, and if any problems ever arise...

Overall, Rollbar has worked great for my business and our website, and if any problems ever arise with the software, they have an excellent support team that responds quickly and accurately.

Pros

Rollbar was very easy to learn and to navigate, which was a massive plus. Having our own website programmed from the ground-up, it was crucial we had a software that detected and located any errors and/or bugs within our website so they could be fixed/eliminated. Rollbar provides real-time bug tracking, which saved us and our programmer LOADS of time as we located any issues quickly and prevented any possible website crashes/any unnecessary downtime.

Cons

I don't have any cons; Rollbar has helped us to the fullest extent.

Ariel
Ariel
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple yet powerful monitoring

Reviewed on 2020/07/16

It's an excellent tool for monitoring and tracing back production issues. I would definitely...

It's an excellent tool for monitoring and tracing back production issues. I would definitely recommend.

Pros

I get the notifications that matter to me about broken stuff in production, saving precious time and allowing me to be ahead of users complaints.

Cons

Rollbar has much more than what I actually use at this point, but I'd be using even more if I found the setup process to be smoother.

Pradatta
Pradatta
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Really good for monitoring your micro services

Reviewed on 2020/07/12

Overall I’m very happy with this.

Overall I’m very happy with this.

Pros

I have been using Rollbar for more than 2 years now, it’s really easy to use. The best thing is that when you’re setting up a new service it very easy to setup with your standard logger like log4j. And then voila you have your errors in the rollbar dashboard. It is very handy when your releasing. On top of that you can set up slack integration that keeps you alerting when thing are broken. I’d definitely suggest this to my friends and ex-colleagues to use this.

Cons

I haven’t faced any cons yet. Only thing notice is if you do not configure your logger properly then it might spam with with errors you don’t care about, But that’s not the problem of the product itself.

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great Error reporting with minimal downtime

Reviewed on 2020/07/16

Pros

I have enjoyed how easy Rollbar is to set up with Ruby, Javascript and Ruby on Rails. Their libraries made it painless to set up and already start reporting errors. I don't know that half of the errors caught by Rollbar would have been fixed in the short turn around time as if we didn't have Rollbar. Rollbar is also user friendly and they are constantly putting up more features. My favorite feature is with a given error they include the stack-trace in my code and who wrote the code that is erroring out. This is very useful for debugging.

Cons

In short the downtime. Albeit very minimal, there have been some days I can remember that Rollbar was down for more than an hour and if I recall correctly a whole work day. These times it made it hard not to worry if anything is breaking or throwing errors. For this reason I have enjoyed having another performance monitoring product.

Brian
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Sure beats a shared email inbox!

Reviewed on 2020/07/13

Very positive and better priced for its features than some of its competitors. It also helps the...

Very positive and better priced for its features than some of its competitors. It also helps the pricing is by volume rather than users, which makes far more sense for this kind of product.

Pros

The ability to aggregate your bug/debug information into a single platform, with the ability to prioritize based on the severity and frequency. Sure beats our shared email inbox "solution". Integration into things like Slack are amazingly useful for highlighting Nth errors.

Cons

Inability to setup fine-tuned VCS integration, we have a multi-branch environment and only being able to set 1 git branch for all the environments basically nullifies any use it has outside of the production environment. We have setup all the environments in rollbar but there is no ability to map each to its own git branch.

Alternatives Considered

BugSnag and Raygun

Reasons for Switching to Rollbar

Pricing to features ratio
Thaine
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Error Logs Simplified

Reviewed on 2016/11/07

I'd never really done any log management things untill my CTO brought this product to our applicatio...

I'd never really done any log management things untill my CTO brought this product to our application suite. The time this has saved us is just incredible. The main features that really help:

Grouping of Logs - Groups together errors so you don't get spammed. There have been a time or two this has worked against me, but overall it really helps. Not to mention, you can resolve errors and they'll pop back up if they happen again, so you know if something is really broken or just a one off developer bug.

Stacktrace and Local variables - Really helps that they include the full stack trace, and if you choose, can display local variables you inject. This has made it so easy to setup some debugging features and then let them go. For those really weird bugs that you really can't seem to nail down a cause for.

Environment Separation - Really helps to tell between a production (oh no! Lets fix this!) or a staging (fix it before pushing) kinda errors.

I don't think I could go back to any other debugging method. In the very least, Rollbar always gives me a place to start using xdebug. At the most, I look at the information and know exactly what went wrong, and can fix it. Great product!

Pros

Log Grouping
Stacktrace with local variables
Enivronment Separation

Cons

Something the grouping can work too well, and errors that are different actually get grouped together. The standards can be a little hard to figure out, and there are multiple ways to do everything.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best-In-Class Error Reporting

Reviewed on 2018/10/03

Rollbar is an absolutely fantastic service and highly-responsive support if you ever hit an issue,...

Rollbar is an absolutely fantastic service and highly-responsive support if you ever hit an issue, all at a very reasonable price point. I can't recommend it highly enough.

Pros

- Easy integrations make setup a breeze
- Ability to filter errors by environment and assigned level make management great
- Deployment tracking, view errors by user, search errors using SQL-like syntax, deobfuscation of stack traces - more features than you can shake a stick at

Cons

- Automatic grouping of errors leaves something to be desired, but this is can be worked around by marking these errors manually

Rohit
Overall rating
  • Industry: E-Learning
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Incredible instrument for observing errors and execution in numerous situations,

Reviewed on 2020/07/11

Pros

The best part about Rollbar is the very even UI that permits you to see all mistakes followed for different situations including testing, arranging, and creation. I love the amazing way simple it is to coordinate with various dialects. Following customer side javascript is overly helpful with full stack follows to show you precisely what turned out badly. It's anything but difficult to see patterns in different bugs and imprint bugs as unraveled without any problem. The arrangement alternatives are generally great arrangements and it's anything but difficult to get ready for action, Rollbar is magnificent!

Cons

Here and there it's somewhat hard to tell where to discover a few alternatives on the grounds that they aren't generally similarly situated.
Missing disconnected assembling usefulness for JavaScript, however, I haven't discovered it in any item.

David
Overall rating
  • Industry: Writing & Editing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Solid exception with straight forward pricing model

Reviewed on 2020/07/11

Pros

Good language support. Good both for frontend and backend error tracking. Quick to set up notification (e.g. slack messages) for multiple projects thanks to "copy notification settings from existing project" feature. Very easy to comprehend pricing and packaging.

Cons

Grouping of errors could be better out of the box. But it's not like Rollbar is worse than any of the competition in this regards and they do offer manual configuration to solve common grouping mistakes.

Alex
Overall rating
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Error monitoring done right

Reviewed on 2017/04/06

We're Rollbar customers for a about two years, moved to Rollbar after trying few other log...

We're Rollbar customers for a about two years, moved to Rollbar after trying few other log aggregation services but none of them had features we needed or didn't deliver on their promise.

We're using Ruby on Rails, integration was a breeze, started receiving error messages in less than 5 minutes. The interface is easy to use, live feed works great showing errors as they come up, resolving issues and tracking deploys flows works perfectly. Also I can't recall when Rollbar had downtime or a bug, yet we see new gem releases regularly. I wish other services we use had such a robust infrastructure as Rollbar do.

Also I'd like to mention their exceptional support, with very quick responses from highly qualified agents that solve your problems spot on.

With Rollbar tools we manage to resolve majority of the issues as they happen, before customers contact our support teams.

Pros

Uptime, easy to use api, live feed, rql, people tracking, exceptional support

Cons

Unified dashboard between projects would be great, but can be implemented with their api

Verified Reviewer
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Too flakey, too many incidents

Reviewed on 2020/07/15

I used to like rollbar, but they have had so many serious incidents recently that we will be moving...

I used to like rollbar, but they have had so many serious incidents recently that we will be moving to another provider.

Pros

The features are generally fine, and similar to competitors

Cons

Their API has had a lot of serious incidents recently that takes hours to resolve

Conrad
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rollbar is great

Reviewed on 2020/07/15

Anytime a user of our site hits an error Rollbar catches it and tells us, and we have a great...

Anytime a user of our site hits an error Rollbar catches it and tells us, and we have a great amount of information for debugging the error later.

Pros

-Has a great integration with our software stack (python + django)so setup is easy and it captures a great amount of debugging information out of the box
-Groups errors nicely, but also moves them up when they occur again
-Good alerting rules

Cons

It can be spammy if you have a lot of errors, it's not really Rollbar's fault and there are many tools to ignore spammy errors.

Edward
Overall rating
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

iOS SDK is Horrible and Crashes

Reviewed on 2020/07/13

Meh. It's cost me a time and effort I'd have rather spent elsewhere.

Meh. It's cost me a time and effort I'd have rather spent elsewhere.

Pros

The old version works, after I patched it so it would compile and also so it didn't crash.

Cons

I had to patch it so it would compile and and also so it didn't crash.

First time I upgraded the new version was missing crucial features.

The second time I updated, thinking it would be better, but it just crashed our app in a different way.

I've fallen back to the old version twice now.

Your iOS team is not good. Missing basic understanding of Objective-C, Objective-C libraries, and QA.

William
Overall rating
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Excellent Debugging Tool

Reviewed on 2020/07/10

Pros

Rollbar makes it very easy to see where and how frequently bugs in your programs crop up. Rollbar can also be early warnings for other monitoring platforms like Datadog, and indicate something is wrong before your other alarms start going off. The tracebacks on the errors are super helpful and since you can add whatever metadata you want pinpointing problems is made a lot easier.

Cons

The error grouping is not also on point, and it's *so easy* to use Rollbar that you will end up spending a lot of time trying to determine which errors actually merit throwing a Rollbar error, and your Rollbar slack channel will definitely get noisy if you don't stay on top of it.

Przemysław
Overall rating
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Solid tool that meets my needs

Reviewed on 2020/07/10

I'm satisfied with Rollbar. It meets my needs.

I'm satisfied with Rollbar. It meets my needs.

Pros

Dashboard with items is extremely useful. It provides many options to filter & sort all captured errors/warnings/etc. It shows many pieces of information in a clear way.
I like recent updates with custom fingerprinting that allows easier grouping of items.

Cons

There are some places that require extra clicking after UI redesign, e.g. "Settings" for project.
I'd like to run RQL faster and have simple editor or code-completion aid to write RQL queries easier.

Mikuláš
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

almost perfect

Reviewed on 2020/07/11

Pros

easy integration, wide support, good error insights

Cons

sometimes our issues are spread across staging, production, separate server containers and environments - not sure how to display all of them at once

having troubles tracking errors in Embedded JS (EJS) templates

Alternatives Considered

New Relic
Steven
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A Good Product

Reviewed on 2020/07/11

Pros

The pricing structure. I have a bunch of small projects with low numbers of users.Per project pricing gets too expensive fast.

Cons

Having to fill out multiple free text areas in their marketing survey.

Verified Reviewer
Overall rating
  • Industry: Newspapers
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great front-end monitoring tool

Reviewed on 2020/07/24

We're able to see front-end issues our customers are facing in real time. We're also able to use it...

We're able to see front-end issues our customers are facing in real time. We're also able to use it to investigate issues our customers report.

Pros

Monitors and alerts on new front-end errors. Easy to use it to investigate customer issues. Implementation is straightforward.

Cons

Default email settings can be a bit verbose.

Alternatives Considered

New Relic

Reasons for Switching to Rollbar

We use both, but I prefer this one.