Schedulefly Reviews

Schedulefly is a great tool for a multi-location restaurant unit. There's a parent login to each of your locations, and it's easy for staff who work between them to participate in multiple of them. The mass text feature is great for staff who aren't so great about checking email. In general, the tool has everything you need, and not a bunch of extra features that you don't.

The only complaint I have is that it isn't part and parcel of my POS, so there is a bit of redundancy.

I love everything about it. It’s reliable and easy to use. Not to mention, their team is some of the most kind hearted people I’ve had the pleasure of talking to.

Literally nothing. This software is perfect

This is a very stripped down scheduling solution with a low-tech feel.

I love the daily crib-sheet emails, showing the scheduled staff in a very simple text-based format.

I think that the way employees can be grouped by the roles they fill is much more intuitive and user friendly than with other solutions like T-Sheets or Homebase.

I like that the cost is not based on the number of active users.

Because our theater uses project-based cost accounting, it's frustrating that I cannot assign a customer or job code to a given shift.

I prefer a solution with an integrated time-clock function. I think you can get a time clock with schedulefly, but it comes at an additional charge.

The software's ease of use means no training is required and this means that a lot of formerly time consuming issues - shift trades and shift checking for example - are so easily done that I have forgotten what it was like before we started using Schedulefly. The price is also fantastic. As is the customer service.

There is nothing to dislike about this software. FYI capterra verified me through my linked in profile and it is making me use my distillery as my organization. I also have Top of the Hill Restaurant and Brewery and that is the organization I use Schedulefly for.

It works, it's consistent, it eliminates so many unnecessary miscommunications, it empowers our crew and allows flexibility with scheduling across the board, whilst strengthening the teamwork mentality. It keep everyone accountable and connected without being invasive. The Schedule Fly crew are committed to their product and live it through their customer support as well as involvement in the restaurant industry as a whole.

Haven't found one yet. It is simplistic, functional and thorough by design, happy customer for several years now.

Ease of use and function. Very simple to use and allows you to get the information you need.

I cannot think of anything that has been a con with this software. It is very easy to use and gives me all of the information that I want.

I really like how it easy it is to create very unique schedule that caters to the business needs. The website makes it easy for employees to trade shifts and stay connected to allow everyone to be aware of upcoming events.

I don’t really have anything negative to say about the software, all around very helpful.

Schedulefly keeps it simple! Very easy to use!

I would prefer a bonafide app but thats me being picky! :-)

Staff is able to take shift trades and scheduling into their own hands.

Software will not allow shift trades less than 24 hours in advance.

It enables our users to do everything...time off requests, schedule availability and approvals are crystal clear and easily managed by our managers and staff.

No issues at all...it really fulfills all of our needs.

Schedulefly's ease of use is amazing. Amazing level of detail. Value-added reports, team messaging, system dashboard for all locations, post to one or all locations. Zero learning curve for new hires. Affordable pricing plans. When people here we use an online system they love it. Web based app for mobile device. Shift transfers and time off request take no time, and you can track for each team member. Hours and hours of schedule preparation has been cut down to minutes for every department manager.

Honestly, I haven't found an issue with the service

We schedule between 55 and 60 employees each week and Schedulefly has enabled us to communicate with them effectively and effortlessly. It allows us the ability to partner with them in working their schedules and provides them the opportunity to engage with their fellow brigade members to give and pick up schedules. We have used Scheduelfly for ten years and have been extremely happy with the product and even more so with the support we have received from the Schedulefly team.

Other scheduling programs work in tandem with specific POS systems which is not the route Schedulefly has taken. This would enable realtime labor numbers however, we have found our POS system will do that based on clock-ins rather than the schedule which is even more accurate. Therefore, we are able to use Schedulefly for the purposes that we purchase it....scheduling and allow the POS system to do what we purchased it for.

I like being able to have a view of a schedules draft while being able to edit. It is also helpful they do not need to be both set to the same position.

It would be helpful to have a feature that lists a prefers to work and does not prefer to work designation that each employee can fill out. Sometimes employees will try to use their time off requests to accommodate their preferences, not necessarily their actual availability.

It would also be helpful to have shift swaps made clear, separate from shift pick ups.

The mobile version of the site doesn't allow me to see a quick view of the schedule for the day of the pick up request.

I enjoy how easy to use this software is. User friendly. Very organized. Easy to update information. Clean and to the point.

I would like to see a mobile app for easy access on a mobile device. Alos would like to be able to trade shifts the day of. The software only allows within a 24 hour time window but some employees need same day swaps

I really enjoy using this software. It makes the schedule very straightforward for the schedule makers and scheduled employees. Our employees really like the ease of checking schedules on their phone, the ability of switching shifts, and having communication with each other. I highly recommend using Schedulefly!

N/A - I have really liked it all - if I ever have a question the Schedulefly team is there to help me.

The ability to communicate to our entire staff. We use the message wall for everything, and it's super user friendly and staff never miss a memo. We also sometimes communicate across all four restaurants in our group through a convenient dashboard which has eliminated the need for back and forth between managers.

Sometimes the schedule can be a bit difficult to read for some of our larger teams, but there's different ways to print so we work around it.

The time I save every day and how easy it is for my employees to view and manage their schedules are the best benefits of using Schedulefly for us. We went from a paper schedule with notes everywhere, sometimes lost in the shuffle, to a schedule that can be accessed and updated at any time, from anywhere, instantly. There is no excuse now for an employee not knowing their schedule or changes to the schedule!

There really isn't anything I would change. We have been using Schedulefly for more than 6 years and we love it.

Schedulefly is the absolute easiest, most obviously simple scheduling software for a restaurant EVER. It never misses a text to anyone, it always stays right on time. There are no complications if you have whatever kind of phone, Schedulefly works. You could have a flip phone from 2008, have no fear...Schedulefly is going to still send you real time notifications and send real time notifications to the management team.

The only thing I wish was that Schedulefly had more of a following. They put HotSchedules to shame, Schedulicity to shame, etc. Unfortunately, both of those software systems tend to be used more which I think is a shame.

Everything! The system is perfect for our use in contacting employees and scheduling them.

I have found nothing about this system that I dislike. However, it would be nice to be able to embed photos. I may simply not know how to do this, but would like to be able to let m y staff see actual promotional pieces and photos of specials etc.

scheduling for a restaurant is difficult bc so many different people have different schedules and different shifts. The Fly lets the employees request days off without having to tell me the whole song and dance etc etc etc. Just helps on so many levels. They can also trade shifts very easy and all I have to do is approve. 5 stars I have been using this for over 5 years

no problems whatsoever. If I have problems, the owners are always available

Extremely easy to use. It is versatile, as everything can be done on the fly via a smartphone.

Can’t think of any. It is a well-rounded product from the software to customer support.

The software is extremely easy to use, but also comprehensive in its scope. It takes care of our scheduling (obviously), but also our staff communication & messaging. It even helps us track staff birthdays! We have several restaurants and it is easy to toggle between them - another plus!

Really, I can not think of one negative. We are looking forward to growing with them as we add more restaurants.

Its very simple and straightforward as an employee to see your schedule and trade shifts. You can view what your schedule is weekly, and see the schedule for the entire team. I like the feature that allows you to see who is working right when you look. Its easy to pick up shifts as Schedulefly will email all employees when a shift is posted, and in the email there is a button that takes you to the webpage to pick up the shift.

There are not a ton of different features for Schedulefly, but as an employee, it fits my needs.

ScheduleFly is easy to use, customer service is fantastic and employees love the simple interface. I have used this software across 13 restaurants at one time and the benefits for labor cost are incredible!

There is nothing that I don't like! ScheduleFly is amazing!

Super easy to use. Relatively inexpensive for what you get. Schedule Fly has helped make my restaurants run more smoothly. I can't imagine not using Schedule Fly.

If there is one, maybe it's awareness- I didn't even know a Scheduling software geared toward independent restaurants was even available. For years I tacked Excel spreadsheets to a cork board. So happy I found Schedule Fly (through word of mouth).