Previously the entire Accounts Payable process was a hassle - receiving an invoice, manually forwarding to the invoice processing team, hoping it gets processed in a timely manner and of course the human error aspect. This eliminates virtually all of those issues! Automated process, no paper, no issues with "lost" invoices. It's simple!
We recently switched to using Ekser on Demand for our Accounts Payable solution (at the Enterprise level), and it couldn't be easier! POs are generated, then when an invoice is sent in, I get an email so I can easily review and approve. Simple as that! Very little training is needed.
I haven't encountered virtually anything that I don't like about using Esker.