Dovico Reviews

Dovico is solving our needs for reporting and invoicing our services to our customers.

At this point we are using two solutions to manage our support engineers time. One of them is Dovico, where they register the time they spent for our customers and another is MS Sharepoint where we create a schedule for them to know where they have to be in the next days. We would love to use the same application for both needs but unfortunately Dovico is not providing the right solution for that. My colleague that is in charge with scheduling our resources discussed with somebody from your support and they couldn't find a solution.

The ability to quickly enter time on projects.

The reporting features were not intuitive.

Ease of use and the possible level of customization

It only has 2 level of activities: Project and Tasks. in some cases I could use a third level as this would reduce the number of items in tasks which are not really tasks. The tool could also be use for planning purposes but lacks some reporting in that area (Monthly time allocation-staff vs availability)

Technical support is great, accessible from anywhere

The software graphics as not been updated aver, still need more user friendly dashboard like the new Icloud QUickbook web site

Archiving data from past employees should be left on project files, we sometime need to access this to compare profitability on past projects versus new ones

More inquiry to be done on reports needed by users

Ease of use
Tracking actuals vs budgets for all projects.
Client invoicing
Accessibility - access anywhere any time

Timesheet process - wish we could have timesheets approved by email and not hard copy print outs. Our clients sign weekly timesheets which are used for billing and they all comment, that this is such old technology.

I like the timesheet software because you are able to keep taps on your employees with no problem. You can make sure that they put in their information correctly with no hiccups.

At the moment, I do not have any cons about the software.

Ease of use, intuitive approach, requires only a 1h startup training for new users

Being powerfull it requires some adjustments to find the right setup (preliminar admin tasks not to be underestimated), once found the correct setup & working methodology : easy to use

It is extremely easy to use and very intuitive - almost anything I need to do I can figure out without having to ask for help.

We also use it for billing and there is no easy way to figure out what hours have been billed and what haven't been.

Easy to use and internet based is great for employees out the office.

changes recommended.

1. once time sheet project is clicked it would be great if it can be automatically minimized and separated out of the internet software to its own link and not left as a tab. Any given day many other tabs are opened at the same time and sometimes a quick close of the internet engine closed what I want to close but inadervantly closed dovico time sheet as well. This is and should be a background program for most people, not a primary program, so although you may think it needs to front and center, I prefer it to be in the background minimized automatically on its own internet connection and expanded when you click on it. I think this was how it was when it was a program run on the computer, not internet based.

2. I would like the list of the projects to have the option to list in the opposite order from top to the bottom. over the years I have accumulated many project numbers and when adding new and working on more recent project numbers I have to always scroll down the page to the bottom which is a pain. should be like outlook where you can simply switch the list up or down.

Thx

It is very user friendly. We have all offices using DOVICO (PA, NY & United Kingdom) from the inner office employees to the on site inspectors. They can upload/enter their hours any time, no excuses. Very helpful in time tracking/allocating.

I'm not sure if it's an internal issue we need to work on or something with the software - For some reason the Start and end dates do not always match on the employees and I will have to go in and adjust them so everyone is aligned.

Easy to keep track of time and various reports can be generated to meet the client's needs

Not being able to enter expenses on multiple jobs from one screen. In a day's time we have worked on five different projects and using the same expenses, but have to submit each project expense which takes time. Also, not being able to change the project number without deleting it and starting over if an expense is submitted on the wrong project.

The interface and general user friendliness of software.

The budget feature is least easy to use and needs development.

The report builder need development. Particularly needs to be able to present actual and budgets properly.

Reports needs an invoice like feature to send to accounts packages.

I think the tool is easy to use for timesheet entry and for adminstrators and allows for plenty of tailoring to suit the organisational reporting needs.

Our original set up configuration was not well thought through and it has been easy for the database to become huge, due to the number of task codes and multiple assignments. This has made it very difficult to control the amount of data.

1. Great customer service
2. The software is flexible/customizable
3. The software is easy to use

1. Inability to recall a timesheet
2. Some of the report types could be explained in more depth
3. In the "Budgeted Time and Costs" window, when you filter to a specific person the "Hours" field does not change to show the individuals total hours.

I like that you can add as many lines as you like for any employee. You can add lines for different uses for time off and additionally, lines that can be attributed to certain tasks or projects. This is very helpful as a supervisor to see how employees are spending their time.

Dovico dashboard is not intuitive, in my opinion. You have to be very familiar with the software to know where to navigate from the home screen.

Very easy to set up and use.
Reports are very useful and can be customized.

No usable billing function.
No integration to other large project management software.
The interface looks dated.

Getting helps instantly; Generating reports Automatically

Not ideal yet. I will find out. I always keep in touch with you guys. My most concern is that I will be able able to get help to have the customized reports our company need.

It has good functionality and the ease of use from desktop/laptop and mobile is excellent

The project planning template inflexibility to do it on the fly